Assistant Property Manager – Remote with occasional travel
Due to internal promotion, FitzRoy are recruiting an Assistant Property Manager to join their friendly team. You will work closely with the Property Manager to help oversee two regional property patches.
The role supports the management, maintenance, and compliance of a diverse mixed-tenure property portfolio, including owned, leased, and partnership-managed homes. You will help ensure properties are safe, well-maintained, compliant, and managed to a high standard, so the people we support can live in homes they are proud of.
You will be part of a positive, collaborative team that provides support while also offering appropriate challenge to internal teams and external partners to ensure standards are met.
- Full time 37.5 hours per week, working from home with occasional travel to service and head office in Petersfield.
- Salary up to £26,000 per annum.
Responsibilities:
- Support the Property Manager in overseeing two regional property patches, assisting with day-to-day property management activities.
- Work across a mixed-tenure portfolio, including FitzRoy-owned properties, leased properties, and homes provided through Registered Providers.
- Liaise with Registered Providers, landlords, contractors, and internal teams to ensure properties are managed correctly and meet agreed standards.
- Support the delivery of both planned and reactive maintenance, ensuring works are completed efficiently, to good quality, and within agreed budgets.
- Assist with monitoring property condition and escalating issues where standards are not being met.
- Update the organisational property database, including asset information, maintenance activity, and budgetary data.
- Support the administration of compliance requirements, ensuring certificates and statutory checks are up to date alongside the compliance officer.
- Act as a point of contact for property-related queries, resolving issues directly where possible or working with Property Team colleagues to find solutions.
- Build and maintain positive working relationships with Service Managers, contractors, landlords, and Registered Providers.
- Provide appropriate challenge and follow-up where issues are not resolved or where responsibilities are not being met.
- Assist with keeping planned maintenance programmes current and relevant, supporting future improvement and investment decisions.
- Review and process invoices, ensuring costs are accurately recorded, allocated correctly, and passed to the payables team.
- Undertake service visits to gain a practical understanding of properties, the people we support, and the impact of property-related decisions.