Assistant Producer – Community Ticketing

Role Title: Assistant Producer – Community Ticketing

Salary: £27,662 - £30,609

Hours of Work: 35 Hours Per Week

Type of Contract: Permanent

WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically acclaimed touring productions, from musical theatre and comedy to dance, cabaret and an international festival. We kindle emerging talents with fresh, provocative, and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight. 

About WMC/Our Department: 

Joining the Arts and Creative team allows you to contribute to inspiring projects. From our pioneering youth-led studios to our work with immersive technology, we aim to provide artists, young individuals, and communities with opportunities to tell extraordinary stories in extraordinary ways.

Our Community Engagement team is all about amplifying diverse voices and working to remove barriers to access. We do this by creating space, connecting with audiences and being led by communities.

About the Role and Responsibilities: 

We’re looking for a highly organised and enthusiastic Assistant Producer to run our Community Ticketing Programme – a key initiative that helps connect people who are currently underserved with the vibrant cultural experiences we offer. This role is ideal for someone who enjoys working collaboratively, has a keen eye for detail, and is passionate about making the arts more accessible. You’ll be part of a dynamic team committed to inclusion and community engagement, helping to ensure that our ticketing programme runs smoothly and reaches those who might otherwise face barriers to participation. If you’re a great communicator, enjoy building relationships, and want to make a meaningful impact through your work, we’d love to hear from you.

We recognise that many people experience barriers to working in the arts and it is important that the work we create reflects the world we live in and that our team is representative of the wide range of communities we engage with. We actively encourage people from a variety of backgrounds with different experiences and skills to join us and continue to develop our working practice.

Your role may be subject to a DBS check

Key Requirements: 

Central to this role is the ability to work with a diverse range of people, understanding equity, diversity and inclusion is a deal breaker. Your interpersonal skills and communication skills will need to be excellent.

What’s in it for you? 

• 25 days of annual leave plus bank holiday, based on a 35-hour week, pro rata for part time.
• Enhanced pension scheme – different to security
• Enhanced maternity, paternity, adoption, and shared parental leave (subject to length of service)
• Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments.
• Medical Assistance membership which includes remote access to GP, counselling, and physiotherapy sessions
• Employee assistance programmes which include access to support services for legal, financial, and family concerns
• Life assurance of 4x annual salary.
• Opportunity to apply for tickets to productions
• CLWB – Our employee social group
• NEWID – our Equality, Diversity, and Inclusion networking group who meet monthly to discuss new ideas and training opportunities to improve all aspects of employment at WMC.
• Free access to learn Welsh online
• £5 all-day parking available on working and non-working days.
• 35-hour working week including a flexitime policy to assist with varying start and finish times around personal commitments (and operational needs)

At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity. 

Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.