Assistant Manager – Teddington Charity Shop

About Us

FARA has 39 Charity Shops and over 30 years of experience in Charity Retailing helping disadvantaged children and young people in Romania with all that we do!

We are currently seeking a friendly and enthusiastic member of staff to join our online team as a full-time Assistant Manager to join our FARA Teddington team of employees as soon as possible.

You will join a busy charity retail environment where no two days are the same with the online team being a central hub in supporting and helping the shops to maximise their potential

Working times

• Location: FARA Teddington Shop, London, TW11 8RF
• Shop Opening Hour: 10:00 – 18:00
• 8-hour shift/ 30min break
• 5 days per week rota, (Tuesday, Wednesday, Thursday, Friday, Saturday)

*Location, days, and times of work can always be changed by the Management. Our shops are open 7 days per week and time sheets may vary across our 41 shops 9-5, 10-6, 11-7

The role

The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. As an Assistant Manager your duties will include:

• Assisting the Shop Manager in organizing and planning daily strategies
• Assisting the Shop Manager with team building
• Leading by example
• Following and helping implement Company Policies and Procedures
• Dealing with customer issues and queries effectively
• Creating and maintaining a welcoming ambiance
• Networking with customers and the local community
• Maintaining a clean and tidy working environment
• Shop Displays
• Pricing
• Till and Cash handling
• Manual Handling
• Steaming clothes

Other duties include but are not limited to paperwork, admin, Gift Aid (signup and processing), sorting donations, steaming of clothes, pricing, displays, till handling, cashing up, manual handling, maintaining a clean tidy, and safe working environment.

The candidate

• At least 1 year experience as a Team Leader / Assistant Manager
• At least 1 year of Retail Management experience
• Leadership and organizational abilities
• Excellent Customer Service Skills
• Interpersonal and great communication skills
• Work well as part of a Team
• Problem-solving attitude
• Organized and Efficient
• Hard-working
• Positive approach

What we offer

• Internal policies and procedures training and support throughout your employment
• £28,364 annual salary
• Employee assistance programme
• Option to work overtime if available
• 28 days annual leave inclusive of bank and public holidays
• Loyalty and team effort rewards

Application form

Be in the know!

Subscribe to our shops mailing list to receive updates on our shops.