Assistant Manager – Gatehouse Way

You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.

Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our new Gatehouse Way store.

What will I be doing?

To work with the Store Manager, staff and volunteer team to engage support for FNHC from the local community, maximise sales and profit, encourage stock donations and actively promote Gift Aid and the Hospice Lottery.

You will have responsibility for:

• To work closely and collaboratively with the Store Manager, other staff and volunteers to deliver an excellent retail offer for the local community.

• In the Store Manager’s absence, assume full responsibility for managing all aspects of the store in Gatehouse Way, which includes a busy donation station.

• Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery.

• Support the recruitment, induction, training and retention of volunteers, promoting a happy and productive working environment for the volunteers.

• Help to maximise sales through effective stock management, pricing, display and merchandising. The role involves significant levels of stock handling.

About You

• Experience of supervising a team in charity or large-format retail.
• Demonstrable experience of working as part of a team to achieve sales targets in a customer facing retail environment.
• Experience of working with volunteers, and able to work positively with people of all abilities
• Highly motivated and driven with a keen interest in donated product. This role will involve a significant level of stock management.
• Demonstrable positive, solution-focused, ‘can-do’ attitude.

About Us

In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.

Ultimately you will be raising money to support the best hospice care for local people.

So if you want a career that also makes a difference in your community, we’d love to hear from you!

For You

• Workplace pension – 5% ER contribution (with an option to increase to 6%)
• 26 days annual leave plus statutory holidays (increasing by a day a year up to 5 years service)
• Generous company sick pay allowance
• Enhanced maternity/paternity/adoption leave
• Access to Smart Health services, including GP Online 24/7
• Employee Assistance Programme
• Life Assurance equivalent to 3x salary
• Membership of the Blue Light scheme, offering a wide range of discounts

How to Apply

Please read the full job description and requirements here and send your CV or our application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk

Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.