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Assistant Housing Officer

Cloch Housing Association Limited
36,517 - 39,921 per year (pro rata)
Inverclyde
Part-time
10th April 2026
Listed today

Current Vacancies

We are recruiting for the following vacancies at Cloch Housing Association:

We are recruiting for the following vacancies at Cloch Housing Association:

Part-time Assistant Housing Officer

  • Salary: £36,517 - £39,921 pro rata (Grade 6)
  • Contract: Permanent, part-time role
  • Hours: 14 hours per week
  • Closing Date: Friday 10 April 2026 at 12pm

Cloch’s vision is to deliver homes and services that exceed customer expectations, and the role of Assistant Housing Officer is central to achieving this. As part of our Housing and Communities team, you’ll play a key frontline role in delivering high‑quality, compassionate and responsive housing services across Inverclyde.

You will work closely with Housing Officers, the Housing & Customer Support Manager and colleagues across Customer Support and Property Services, supporting a broad range of activities, including:

  • Allocations & Voids:administering housing applications, nominations and mutual exchanges; minimising void rent loss through effective pre‑allocation work.
  • Tenancy & Income Management:supporting rent account monitoring, early arrears intervention and helping tenants maximise income through partnership working.
  • Estate Management:carrying out estate inspections, addressing neighbourhood concerns and contributing to safe, well‑maintained communities.
  • Customer Engagement:delivering excellent customer service, supporting Cloch’s complaints process, encouraging tenant participation and contributing to community initiatives.
  • Casework & Tenancy Sustainment:working with partner agencies to support tenants with specific needs and strengthen long‑term tenancy outcomes.

This is a permanent, part‑time (14 hours per week) job‑share post with a salary of £36,517–£39,921 (Grade 6), hybrid working arrangements, 8 weeks’ annual leave (pro rata), family‑friendly policies, SHAPS pension scheme and a strong focus on wellbeing.

Assistant Housing Officer - March 2026 Recruitment Pack

It’s an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a collaborative, supportive culture where colleagues thrive, ideas are welcomed and improvement is part of everyday working life.

We are proud of our customer service and remain committed to delivering services that make a meaningful difference to tenants.

Fit matters to us - not just what you do, but how you work. You’ll thrive at Cloch if you:

  • Communicate openly, honestly and with empathy
  • Build positive relationships with tenants and partners
  • Take pride in providing high‑quality customer service
  • Bring curiosity, flexibility and a willingness to learn
  • Use feedback and insight to guide thoughtful decisions
  • Live our values through your day‑to‑day approach

To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role to recruitment@clochhousing.org.uk.

Closing date: 12pm on Friday 10th April 2026

Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Customer Services & Communities and the Housing Manager. Interviews are expected to take place week commencing 20th April 2026.

All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

  • Salary: £31,792 - £35,332 pro rata (Grade 5)
  • Contract: Temporary two-year fixed term, part-time role
  • Hours: 30 hours per week
  • Closing Date: Friday 17 April 2026 at 12pm

Cloch’s vision is to deliver homes and services that exceed customer expectations, and our Finance team plays a vital role in helping us achieve this. As a Finance Assistant, you’ll be part of a small, professional and friendly team responsible for ensuring accurate, timely and meaningful financial information that supports effective decision‑making across the organisation.

You will work closely with the Director of Finance, Finance Manager, Finance Officer and colleagues across the organisation, contributing to a wide variety of core financial activities, including:

·     Purchase Ledger & Supplier Administration: processing, coding and registering invoices and credit notes, monitoring unauthorised invoices and preparing supplier payment runs, uploading and managing online banking payment files, reconciling supplier statements and conducting financial checks.

·    Banking & Treasury: posting all daily bank transactions, preparing monthly bank, cash and loan reconciliations, assisting with treasury management reporting and cashflow monitoring, supporting updates to bank mandates and signatory lists.

·     Rent & Income: posting rent and income received via Allpay, standing orders, benefits and other sources, processing adjustments, refunds and authorised changes, assisting with period‑end rent processes.

·   Management Accounts & Sales Ledger: supporting quarterly management accounts preparation, conducting expenditure analysis and ledger reconciliations, raising and allocating sales invoices and credit notes.

·       General Financial Administration: supporting the annual external audit and year‑end processes, handling customer payments and financial queries, assisting with factoring and rechargeable repairs administration, monitoring shared mailboxes and undertaking general administrative duties, providing cover across the finance team during leave periods.

This is a temporary two‑year fixed‑term, part‑time role (30 hours per week) with a pro rata salary of £31,792–£35,332 (Grade 5). We offer hybrid working, 8 weeks’ annual leave (pro rata), family-friendly policies, SHAPS pension scheme, wellbeing initiatives and a range of employee‑focused benefits.

Finance Assistant - Recruitment Pack (March 2026)

It’s an exciting time to join Cloch Housing Association as we continue to strengthen our organisation and support communities across Inverclyde. Guided by our values — Be Better, Be Kind, Be Responsible, Be Positive — we foster a collaborative and supportive culture where colleagues feel valued, empowered and encouraged to develop.

Our Finance team is central to strong corporate governance, effective planning, and the continued delivery of high‑quality homes and services. You will be joining a team that values accuracy, learning, teamwork and continuous improvement.

Fit matters to us — not just what you do, but how you work. You’ll thrive at Cloch if you:

  • Work with accuracy, responsibility and attention to detail
  • Communicate clearly, professionally and with kindness
  • Take pride in delivering high‑quality work
  • Bring curiosity, flexibility and a willingness to learn
  • Use insight, analysis and feedback to guide decision‑making
  • Live our values in your day‑to‑day approach
  • Are motivated, organised and able to manage multiple tasks effectively

To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role to recruitment@clochhousing.org.uk.

Closing date: 12pm on Friday 17th April 2026

Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Finance and the Finance Manager. Interviews are expected to take place week commencing 27th April 2026.

All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

Assistant Housing Officer - Cloch Housing Association Limited | WorkInCharities