Ask Eve Information Officer
Ask Eve Information Officer Job Description and Person Specification
Job Title: Ask Eve Information Officer Reports to: Ask Eve Lead Nurse Salary: £33,000 pro rata Hours: Part-time, 3 days per week (21 hours)
Start Date: Immediate start
Location: Predominantly home -based (remote), with occasional travel to The Eve Appeal office or other venues for meetings and events .
Job Purpose
The Eve Appeal is the UK’s leading gynaecological cancer charity. We are dedicated to saving lives through prevention, early diagnosis and screening of the five gynaecological cancers: ovarian, womb, cervical, vulval and vaginal cancer. We fund and support world -class research, provide trusted information, raise awareness of symptoms and risk factors, and campaign to improve outcomes for everyone affecte d by gynaecological cancers.
Ask Eve is The Eve Appeal’s free, confidential, nurse -led information service.
The Ask Eve Information Officer will play a key role in delivering The Eve Appeal’s confidential information service, providing expert, evidence -based support on gynaecological cancers and general gynaecological health.
Ask Eve is a free, inclusive, and taboo -free service, supporting anyone with questions or concerns. The role will contribute to raising awareness of signs and symptoms, promoting prevention and early detection, and supporting individuals pre - and post -diag nosis.
The postholder will respond to enquiries directed by the Ask Ev e Lead Nurse and contribute to the ongoing development and promotion of the service, ensuring it remains accessible, inclusive, and impactful.
Key Duties and Responsibilities
Information Provision
Respond to enquiries from the public, patients, family members , health and social care professionals and stakeholders, as directed by the Ask Eve Lead Nurse.
Provide accurate, evidence -based information, support, and advice on gynae health, gynae cancers, symptoms, risk factors, screening, and treatment pathways.
Communicate complex, sensitive, and emotive information with empathy and professionalism.
• Signpost service users to appropriate additional sources of support where relevant.
Support the delivery of educational sessions, including Every Woman Promise, Lunch & Learn sessions and outreach initiatives
Service Development, Monitoring and Evaluation
Support the ongoing development of Ask Eve to ensure it is inclusive, accessible, and responsive to diverse communities.
Maintain accurate and confidential records of service users, enquiries, and outcomes in line with professional guidelines and organisational requirements.
• Participate in audits and evaluation processes to improve service quality.
Professional Responsibilities
Maintain professional standards in line with professional guidelines and within scope of competence.
Ensure all revalidation requirements are met.
• Promote compassionate, empathetic, and respectful communication at all times.
• Maintain up -to-date knowledge of clinical and research developments in gynaecological cancers.
• Attend monthly Ask Eve team meetings and clinical supervision sessions.
Comply with data protection, safeguarding, and governance requirements.
• Adhere to all organisational policies and procedures.
General Duties
• Attend occasional events on behalf of The Eve Appeal.
• Undertake additional duties as required in line with the scope of the role.
Safeguarding
• Comply with safeguarding policies and complete mandatory training appropriate to the role.
Code of Conduct
• Act in accordance with The Eve Appeal’s values and policies.
• Adhere to the professional guidance at all times.
Values
All staff and consultants are expected to work in line with the organisation’s values:
We dare to dream big
• We never give up
• We are open and honest
We work together to achieve more
Employee Benefits
Employee benefits include, but are not limited to:
• 25-days annual leave (plus bank & public holidays and office closure over Christmas period)
• Enhanced annual leave – an additional day of annual leave for each year of service up to 5 years
Additional days leave on your birthday
Pension contribution of up to 5%
• Free flu jab
Eye test contribution
Cycle to work scheme
• Flexitime - start work at any time between 8:00 am and 10:00 am and finish between 4:00 pm and 7:00 pm
• Volunteering leave – up to 3 days paid leave per year to engage in volunteering activities.
Person Specification
We welcome applications from experienced healthcare professionals with a proven track record and expertise in gynaecological cancers and/or women's health. This may include specialist nurses, doctors, or other appropriately qualified healthcare professionals who hold a current professional registration and have experience supporting people affected by gynaecolo gical health conditions and cancers.
Essential
Registration
Current NMC , GMC or similar registration.
Registered Nurse, Registered Medical Practitioner, or other appropriately qualified healthcare professional
Qualifications
Professional qualification ( RN, M BChB )
• Post registration o ncology qualification
• Advanced communications skills
Evidence of continuous professional development
Knowledge
Up to date , evidence -based , clinical knowledge of gynaecological cancers including prevention, treatment pathways and national guidelines
Understanding of the needs of patients, loved ones, and professionals affected by gynaecological cancers
Knowledge of national strategies such as the National Cancer Plan, Women’s Health Strategy for England and NHS Long Term Plan
Experience
Gynaecological Clinical Nurse Specialist (or equivalent specialist experience in gynaecological cancers or women's health).
Substantial experience working with individuals affected by gynae health issues with diverse needs
Experience providing specialist health information to varied audiences
Recent experience working within the NHS (within the last 5 years).
Skills and Attributes
Excellent communication skills, including the ability to manage sensitive and complex information
Empathetic, compassionate, and professional approach
• Strong organisational and record -keeping skills
Project management skills including planning, organisation and the ability to meet deadlines.
• Proficient in use of Microsoft Office applications .
• Ability to work independently and collaboratively
Commitment to equality, diversity, and inclusion
Desirable
• Understanding or experience of service improvement
Experience of audit and evaluation
Experience of providing health information within a charity setting
• Experience contributing to health information resources or campaigns