Adviser

Apply before midday on 26 January 2026.

Job summary

• Salary
• 25,023
• Location
• Hybrid - Birkenhead
• Workplace
• Hybrid working
• Contract
• Fixed term contract, until 31 March 2027
• Hours per week
• 35

How to apply

You can check for more information and how to apply.

Interviews will take place on 4 February 2026.

About the role

Do you want a job where you can make a real difference to people’s lives across Wirral?

Citizens Advice Wirral is looking for full-time advisers to support clients with a wide range of issues including benefits, debt, housing, employment and life challenges that affect health and wellbeing.

You’ll provide advice in a variety of ways — face to face, by phone and by email — helping people understand their options and move forward with confidence.

💙 Why work for us?

We’re a local charity driven by our values:

Open & honest | Professional | Empowering | Non-judgmental | Approachable

We also work beyond individual advice, challenging inequality and influencing policies and practices that affect our clients.

✨ What we offer:

✔ 25 days holiday (rising to 30 days) + bank holidays (pro-rata)

✔ Agile working – home and office-based (role dependent)

✔ Contributory pension scheme

✔ Employee Assistance Programme.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.