Advice Worker

Advice Worker - Ref: AW 02-26

full and part-time hours will be considered

£30,982 per annum, pro rata, plus 4% employer’s pension contribution

Citizens Advice Sheffield, has an opportunity for an Advice Worker, fixed term until the 31st
August 2026 (there may be the opportunity for extension dependent on funding).

Many of our clients are facing multiple challenges or in vulnerable circumstances so our
ideal candidate will have excellent communication skills, an ability to work under pressure
and be highly organised and self-motivated. You will be a stickler for detail, accuracy and
efficiency and enjoy working as part of a team.

You will be expected to support clients both face to face, over the phone and digitally and
may work on one or more projects at different locations.

Recent experience of advice case work is essential and a minimum of six months
experience of delivering advice in welfare benefits and or debt would be an advantage.

We offer an attractive remuneration package including: 35 hour working week; 4%
employer pension scheme; Health Plan with integrated employee assistance programme,
hybrid working, flexible working, enhanced Maternity and Paternity policy & Cycle to work
scheme. This role is subject to a DBS check.

Job application packs are available to download at www.citizensadvicesheffield.org.uk or
you can contact applications@citizensadvicesheffield.org.uk. Please quote the job
reference in the subject heading.

All candidates must submit the application form (no CVs accepted) to
applications@citizensadvicesheffield.org.uk by 9am on 23rd Feb 2026.
Interview date Friday 27th Feb 2026.