Advice Session Supervisor
Apply before 5.30pm on 12 January 2026.
Job summary
- Salary
- 16,200 - 18,000 (3 days), 21,600 - 24,000 (4 days)
- Location
- Woking
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 22.5 or 30
How to apply
You can check for more information and how to apply.
About the role
Job Title: Advice Session Supervisor
Location: Woking
Salary: £27-£30k FTE depending on experience
Salary pro rata: Yes
Hours per week: 22.5 hours or 30 hours, 3 or 4 days per week
Type of Contract: Permanent
Are you someone who is committed to providing an effective service to those most in need and who is not afraid to drive change and improvement?
We are looking for a self-motivated individual with proven ability of managing and supervising a team. Citizens Advice experience is preferred.
The role’s main purpose is to provide supervision and support to our volunteer Advice team by coordinating advice sessions and ensuring we meet our quality targets.
We are looking for someone with a compassionate and patient attitude, who is a strong team player, has an eye for detail and great people skills. You will have excellent written and verbal communication skills and the ability to use a range of IT systems. You will thrive in a busy environment, have a positive outlook and an understanding and commitment to the aims and principles of Citizens Advice.
Citizens Advice values diversity, champions equality and challenges discrimination.
We encourage and welcome applications from people of all backgrounds.
We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce
To apply for the role of Advice Session Supervisor at CAW, please see https://www.wokingcab.org/vacancies/
Closing date for applications: Monday 12th January 2026 at 5.30pm