Adult Coordinator

The Adult Coordinator is the Quadrant Lead for the ‘Carers Engage and Connect’ service, delivering a blended programme of in-person and online support for adult carers.

The role involves leading community-based hubs, facilitating online sessions, and building a network of volunteer-led community activities.

Working closely with the team, the coordinator will ensure all events are co-facilitated, helping to create a resilient and collaborative approach that provides a consistent, reliable and varied offer of support across Surrey.

The role is available on a full or part-time basis and will include some evening and weekend work.

Key Responsibilities

• Act as the lead for service delivery within an assigned quadrant.
• Plan and lead regular in-person ‘Carers Engage and Connect Hubs’ in your area, including weekday and weekend options.
• Take day-to-day responsibility for the monitoring of delivery venues; ensuring locations are accessible, safe, and appropriate for the specific needs of the carer group.
• Facilitate a range of sessions including informal drop-ins, structured peer support, training workshops, and wellbeing activities.
• Develop and coordinate a timetable of volunteer-led activities in the community (e.g., walking groups, book clubs, cinema trips).
• Work in partnership with the People & Culture team on the recruitment & induction of community volunteers.
• Lead the day-to-day support of community volunteers.
• Provide regular supervision and coaching to volunteers to ensure they feel valued and confident in their roles.
• Match volunteers to roles and activities that suit their skills and interests and monitor the quality and safety of volunteer-led groups.
• Drive local carer recruitment for Hubs and groups, building operational links with GP practices, libraries, and community centres.
• Implement outcome tracking within Hub sessions, ensuring carers are achieving personal goals (e.g., reduced isolation) rather than just attending.
• Travel to the other areas to co-facilitate and support their regular hubs when required.
• Take a rotating lead in facilitating the county-wide ‘Carers’ Connect Online’ programme.
• Build strong relationships with carers and local partners in the community.
• Complete all necessary planning, administration, and record-keeping for sessions.
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence.
• Work across the organisation on projects and support organisation-wide events and activities.

Why Work With Us

At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.

Our Benefits Include:

• Generous annual leave – 28 days plus Bank Holidays for full-time colleagues, rising to 31 days with length of service.
• Company sick pay from day one, because your wellbeing matters.
• Paid carers’ leave, recognising and supporting those with caring responsibilities.
• Paid volunteering leave – up to two days a year to support a cause that matters
  to you.
• A paid personal celebration day to mark something meaningful — a birthday, family milestone, or special occasion.
• HSF – Health Saturday Fund membership, offering private healthcare support, Perkbox discounts and rewards, and an employee assistance programme.
• Flu jab reimbursement scheme to support your health and wellbeing.
• Employee payroll loan for help with unexpected expenses.
• Pension scheme with Smart Pensions, supporting your future financial security.
• Investment in bringing people together, including an annual employee conference and a summer social event to connect, collaborate and celebrate our collective impact.
• Staff carers group, offering connection, understanding and peer support.

How to Apply

• To apply, please send your CV and a cover letterdetailing your suitability for this role torecruit@actionforcarers.org.uk.
• The deadline for applications is10am on Friday 24th April.
• Depending on the volume of applications received, telephone screening may take place betweenTuesday 28th April and Thursday 30th April 2026.
• Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held betweenTuesday 5and^thThursday 7and applicants should ensure they are available on at least one of these dates.^thMay
• This is a full‑time position; however, we are open to it being shared between two people working 0.5 FTE each. If you’re interested in applying as part of a job‑share, please indicate this in your application.

Join us at Action for Carers, Surrey and make a real difference to the wellbeing of young carers in our community!

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