Admissions and Discharge Coordinator
Admissions and discharge coordinator
Admissions and Discharge Coordinator
Sue Ryder Duchess of Kent Hospice
Liebenrood Road, Reading RG30 2DX
37.5 Hours per week, working over a 7-day rota (Monday-Sunday, days only)
£19.78 (£38,668.86) - £22.75 (£44,475.11) per annum, pro rata DOE-Plus competitive benefits and enhancements
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.
About us
Sue Ryder offers a range of hospice and community nursing services in Berkshire West and South Oxfordshire, including Reading, Newbury, Wokingham, Wallingford and Henley, and many more local communities in between.
About you:
About the role
We have an exciting opportunity for an Admissions and Discharge Coordinator to support our In-Patient Unit (IPU). This role is ideal for a Registered Healthcare Professional with experience or interest in coordinating referrals, admissions, and timely patient discharges within palliative care.
You will act as the first point of contact for hospice referrals, carrying out initial clinical triage and coordinating safe, effective discharge planning for patients returning home or moving to an appropriate care setting. The role involves working closely with internal and external multidisciplinary teams to ensure high-quality, seamless patient care, while also supporting junior staff and volunteers within the service.
The successful candidate will work in line with professional standards, Sue Ryder policies and procedures, and participate in the senior nurse on-call rota.
About You
We are looking for a compassionate and organised Registered Nurse with current NMC registration and experience supporting patients with palliative care and/or long-term conditions. You will be confident working in a fast-paced and occasionally challenging environment, using your clinical leadership skills and initiative to coordinate admissions and discharges safely and effectively.
The successful candidate will have excellent communication skills, be able to support patients and families through sensitive conversations, and work collaboratively with multidisciplinary teams. You will also be confident mentoring others within a clinical setting, managing complex situations, and using IT systems effectively. Experience in coordinating end-of-life care and supporting patients to achieve their preferred place of care is highly desirable.
Minimum Essential Criteria;
·NMC registered and experience coordinating admissions or discharges in a clinical or social care setting
·Ability to communicate plans and options clearly and accessibly
·Knowledge of relevant documentation, consent, and patient rights
·Skilled in coordinating individualised support and adjustments
Please see our job description for further details.
Benefits
· Enhanced pay for unsociable hours
· Company pension scheme
· Continuation of NHS pension (terms and conditions apply)
· 27 days holiday – rising to 33 with length of service plus bank holiday
· NHS annual leave honoured (terms and conditions apply)
· Enhanced maternity and paternity pay
· Enhanced sick pay
· Electric Vehicle Scheme
· Healthcare Cash plan, to claim back costs of routine healthcare
· Death in Service benefit
· Staff discount of 10% on new goods online at shop.sueryder.org
· Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/
Our commitment to equity, diversity and inclusion.
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive.