Administrator & Training Coordinator

About Us:

Age UK Leicester Shire & Rutland is more than a Charity; we are a lifeline to older people in our local community. Part of our mission is to support older people in their everyday lives and help them to live independently. We are dedicated to fostering a positive and supportive workplace culture and recruiting a detail-oriented and proactive

Administrator & Training Coordinator. This is an excellent opportunity for someone eager to make a meaningful contribution to the charity,

Key Responsibilities:

• Coordinate and schedule internal and external training sessions
• Maintain accurate training records, attendance lists, and certification documentation
• Liaise with trainers, staff, and external training providers
• Monitor and track employee training progress using internal systems or learning management platforms
• Book training venues, equipment, and manage the process where required
• Produce reports on training attendance, completion rates, and feedback
• Provide general administrative support to the Learning & Development team
• Ensure training activities comply with company policies and regulatory requirements
• Receive visitors at reception by answering the intercom system
• Managing incoming and outgoing deliveries
• Manage internal meeting room bookings, invoicing processes, and room setup arrangements.
• Provide administrator support to the Executive Assistant

Skills & Experience Required

• Previous experience in administration, coordination, or training support roles
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Excellent systems knowledge in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to manage multiple tasks and meet deadlines
• Experience with Learning Management Systems (LMS) or training databases is desirable
• Experience within customer facing roles

Personal Attributes

• Proactive and self-motivated
• Strong interpersonal skills and the ability to work with people at all levels
• Problem-solving mindset and adaptable approach
• Always present a highly professional appearance and manner, as the role involves interaction with staff, visitors, and external visitors.
• Training or Learning & Development (L&D)

Benefits:

• Competitive salary
• Competitive Pension Scheme
• Health care plan
• Full training and support provided
• A friendly and supportive team environment

Hours : 22.5 hrs per week  Tuesday, Wednesday & Thursday 8.30am – 4.30pm – some flexibility with the working end time.

Salary: £15,568.59 per annum £13.27 per hour  

Contract: Permanent

Closing Date: 25 March 2026  Interview Date: TBC

How to Apply:
If you're ready to take the next step in your career and play a key role in the development of our team, we'd love to hear from you. Please submit your CV and cover letter to jobs@ageukleics.org.uk

Age UK Leicester Shire & Rutland is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

How to Apply

Download the application form – PDF

Download the application form – Microsoft Word document

Download the equal opportunities monitoring form – PDF

Download the equal opportunities monitoring form – Microsoft Word document

Download the disability information

Please return the completed forms by email to jobs@ageukleics.org.uk

If you do need to send hard copies please mark the envelope Private & Confidential, and post it to:

Human Resources, Age UK Leicester Shire & Rutland, Lansdowne House, 113 Princess Rd East, Leicester, LE1 7LA