Administrator (Central Support)

STEM Learning's central administration team plays a key role in the provision of administrative processes and procedures required for the effective delivery of our CPD, projects and programmes.

We are looking for a full-time administrator to join this efficient and supportive team and contribute towards a quality administrative support service for our internal and external customers.

• Administrative tasks from across all areas of the business
• General administrative support including data processing using spreadsheets and databases.
• Liaising with internal and external customers
• Supporting on reception during times where cover is required
• To provide administrative support and a measurable contribution to the agreed KPIs.
• To upload course and event information to our booking system
• Customer service through answering queries and calls

Our ideal candidate will be resourceful, good at solving problems and highly organised assuring a steady completion of workload in a timely manner. The ability to work as part of a large busy team and show exceptional communication skills is of high importance given the strong customer service aspect of this role.
Previous office or administration experience is not essential but preferred, however you must possess a good level of education (or equivalent experience) and be able to demonstrate excellent IT skills coupled with the ability to learn and work with new systems quickly and easily along with the adeptness to multitask.
Our administrators are adaptable and go the extra mile to support our business which constantly evolves in order to improve lives through STEM education.

At STEM Learning, we work to improve lives through STEM education. We are a purpose-driven organisation, supporting teachers through high-impact professional development, inspiring young people to build confidence and curiosity in STEM, and connecting schools with employers to grow the UK’s future talent. Guided by our values, we focus our effort where it can make the greatest difference - helping all young people, whatever their background, to see themselves in STEM.

Our administrators are central to the organisation and without them we could not achieve being the Number 1 organisation in the UK for providing STEM education solutions for schools and industry.

• 30 days holidays plus bank holidays
• An additional day off on your birthday
• Access to an attractive pension scheme
• Our full-time hours are 37 hours per week
• Up to 3 paid volunteering leave days per year
• A comprehensive employee assistance programme

Take a look at our benefits brochure to find out more about the benefits we offer.

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission and will not be taken up until the offer stage)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.