Listed today
Administrator Apprentice
- Employer: Exemplary Care Services
- Location: Blackburn
- Vacancy Ref: 00002016
- Hours Per Week: 37.5
- Wage Per Week: £300.00
- Sector: Business Admin
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.
To provide comprehensive administrative support to ensure the efficient operation of the office and delivery of care services. The Administrator plays a key role in supporting the Registered Manager, coordinating staff and client records, and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities:
Administrative Support
- Answer and direct incoming calls and email inquiries in a professional and timely manner.
- Greet visitors and assist them with their queries or direct them appropriately.
- Maintain accurate and up-to-date electronic and paper-based filing systems.
- Order and monitor office supplies and stationery, ensuring stock levels are maintained.
- Support daily office tasks including scanning, photocopying, and data entry. Staff Coordination
- Assist with the onboarding process of new staff: collect documents, schedule interviews, and monitor DBS applications and references.
- Maintain accurate records of staff training, supervision, and annual leave.
- Support the coordination of staff rotas and scheduling where necessary.
- Client Record Management, update and maintain confidential client records in line with GDPR and CQC standards.
- Assist in preparing reports, care documentation, and risk assessments as directed.
- Ensure timely communication with clients and their families where administrative tasks are involved.
Compliance & Quality Assurance
- Assist with compiling documents for audits and CQC inspections.
- Maintain records of incidents, complaints, and compliments.
- Support implementation of office systems and compliance policies.
- Any other general admin duties and ad-hoc duties as defined by management
Training to be provided
- L3 BTEC Diploma in Business Administration