Administrator

Job Introduction

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

The Role

To provide a professional and effective administrative service to the Registered Manager and staff team, thus enabling them to provide high quality care to the young people in the Trust's care

Hours: 16 Hours per week ( worked flexibly in discussion with manager)

Salary: £ 10,538.67 

Location: Hazel Grove, Stockport

Responsibilities include but are nit exhaustive

• Establish, monitor and maintain administrative systems which ensure that the records of the young people in residence are accurate and up to date.

• Act as an interface between the home and outside organisations and individuals in order to minimise the diversion to operational staff.

• Record all internal and external communications, including telephone calls, letters, messages and emails, ensuring that they are passed on to the relevant member of staff.

• To be responsible for the security of the office and its contents and ensure the confidentiality of records and information relating to the young people and staff.

• Keep accurate financial records and be responsible for internal financial claims.

• Collate information and provide regular reports for both internal and external agencies on the unit and young people’s issues/progress and other statistical information as requested.

• Undertake routine office work, including word processing for the Registered Manager and staff team, including accurate and concise minutes of meetings.

• Act in a discrete and professional manner, ensuring confidentiality at all times.

About You 

• NVQ Level 3 in Administration or equivalent, or willingness to work towards the
• Previous experience of office work, preferably in a residential setting.
• Efficient and accurate keyboarding skills and ability use Word, Excel, Access and Outlook.
• High standard of written and oral English.
• Good interpersonal skills with the ability to liaise internally and externally in a confident and professional manner.
• Ability to prioritise work and to use own initiative.
• Ability to work as a team member.
• Ability to work flexibly around the needs of the young people.
• Setting up administrative systems including filing and record keeping

 Benefits

• Annual Leave27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension schemeand death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick payand family friendly policies includingenhanced maternity, paternity and adoptive leave.
• Reward and Discount platformoffering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awardsincluding cash gifts and extra holiday.
• Promotion of Wellbeingacross the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programmefor you and adults at your home

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

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