Administrator

Administrator

locations

The Greens

time type

Full time

posted on

Posted Today

job requisition id

JR013021

Location: The Greens, 21 Murdock Road, Sheffield, S5 8BU (3 days per week) and Thrive Service (2 days per week)

Working Hours: 37 hours per weekContract Type: PermanentSalary: £25,877.80 - £30,868 per annum

About Waythrough 

Make a real difference in your community 

About the Role:

As an Administrator, you will provide a full range of administrative support across our services, helping ensure the smooth day-to-day running of operations.

You will act as the first point of contact for clients, visitors and professionals, providing a welcoming and professional service while supporting the wider team with a range of administrative duties across both The Greens and Thrive services.

What You’ll Do:

• Act as the first point of contact for clients and visitors to the service

• Coordinate responses to enquiries made via telephone, email, text and website

• Support service users through referral pathways, including booking appointments and signposting

• Maintain electronic and manual appointment systems and referral information

• Ensure accurate data entry using systems such as Excel, Access, Theseus and other databases

• Prepare meeting and training rooms and coordinate room bookings where required

• Attend meetings and take minutes when required

• Maintain accurate records in line with organisational policies and audit requirements

• Support stock control, stationery ordering and general housekeeping within the service

• Assist with petty cash administration and reconciliation

• Support campaigns, events and service projects as required

• Provide support and cover for colleagues where appropriate

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To Succeed in This Role, You’ll Need

Qualifications

• NVQ Level 2 in Business Administration (or equivalent) or demonstrable related experience

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Skills and Experience

• Proficiency in Microsoft Office programmes

• Strong administrative skills, including experience using electronic monitoring and recording systems

• Ability to collate and disseminate information effectively

• Previous experience in a customer-facing administrative role

• Knowledge of quality systems and audit requirements

• Experience in cash handling, petty cash reconciliation and general administration duties

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Our Values

At Waythrough, we are guided by our workplace values:

• Kindness – Be generous, caring and compassionate

• Courage – Be bold, trust and commit

• Respect – Everyone deserves dignity

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-07-06