CYBER SECURITY COUNCIL
CONNECTCHAMPIONCHARTER
Administrator
Candidate Information Pack
May 2026
Candidate Information Pack Contents
01 About the UK Cyber Security Council
02 Our Values
03 Job Description
04 How to Apply
About the UK Cyber Security Council
At the UK Cyber Security Council, we’re here to connect, champion and charter the UK’s cyber security profession. Our work is driven by a diverse group of experts, volunteers and partners who bring energy, insight, and commitment to everything we do. Through setting the standards for competence and ethics, awarding professional titles, and supporting more people to get into a career in cyber, we’re on a mission to grow and empower the UK’s cyber security workforce.
The Council is the non-regulatory body for the UK’s cyber security sector, and are responsible for holding and developing the UK’s Cyber Security Professional Register. Professionalisation of the sector is still in its early phases of implementation but we have, to date, launched eight specialisms across four professional titles (Associate, Practitioner, Principal and Chartered). We have a growing register of cyber security professionals and an ambitious plan to grow this over the next three years.
Our values empower us, hold us accountable and drive us forward
Integrity
This is our base. Our grounding. A fundamental consideration in everything that we do. We do the right thing, in the right way, to be the trusted voice for the cyber security profession.
Innovation
We don’t stand still. This profession is constantly evolving, and so are we. We focus on what we can do, using creativity and ingenuity to overcome challenges and drive best practice across the industry.
Inclusion
This means everyone. We embrace diversity of all kinds and the rich knowledge this empowers us with. We break down barriers, promote fairness and champion the need and the benefits for inclusion in all our activities.
Collaboration
We recognise the power in collaboration, within our teams and externally. Connecting and communicating with the widest range of people possible allows us to better represent and reflect the views of this diverse profession and bring forward evidence-led solutions to the challenges they face.
Excellence
We strive for excellence in everything that we do. We recognise and harness the skills in our team, and in our partners, and know that learning never stops. We will continuously review and evolve to ensure we are staying informed, relevant and impactful.
Job title: Administrator
Reports to: Senior Programme Manager – Professional Standards
Hours: Full time – 35 hours per week (Mon-Thursday 9-5pm, Friday 9-4pm).
Location: Home based (with regular UK travel).
Remuneration: £23,132
Staff Benefits: Excellent, including:
• 26 days A/L (an additional day for each year worked, up to 30 days) plus bank holidays.
• Private Health Care.
• 4pm finishes on a Friday.
• Discretionary time off between Christmas and New Year.
Start Date: ASAP
About the Role:
The UK Cyber Security Council (The Council) is the non-regulatory body for the UK’s Cyber Security sector. The Council is responsible for setting and maintaining the professional standards and ethical framework for the sector to help support the Governments National Cyber Strategy.
Professionalisation of the UK cyber security sector is still in its early phases of implementation, but we have to date launched eight specialisms across four professional titles (Associate, Practitioner, Principal and Chartership) we have a growing register of cyber security professionals and have an ambitious plan to grow this over the next three years.
We are seeking a dedicated and hardworking Administrator, to join the professionalisation team and provide key support across several work streams, but predominantly for the directly delivery of the Associate professional title.
Main Duties and Responsibilities
Key Responsibilities and Functions:
Professionalisation Registration Support Process
• Following clear work instructions to verify individuals hold claimed qualifications.
• Maintaining organised SharePoint areas where assessors can access application materials.
• Maintaining Monday.com boards to provide visibility on assessor workloads and application progress.
• Booking interviews and training in a timely manner; maintaining shared calendars.
• Communicating with applicants and assessors to gather further evidence.
• Developing familiarity with the registration process in order to make suggestions for potential improvements.
• Supporting monitoring, evaluation, learning and quality in the professional registration process.
Customer Service
• Monitoring shared inboxes; replying to queries from the public using appropriate template answers.
• Escalating customer service questions to appropriate senior staff members.
• Developing familiarity with the Council's various areas of work to appropriately triage and answer customer service queries.
• Collecting and appropriately filing evidence from stakeholders, appellants and complainants as part of the Council’s ethical complaints and Licensed Body appeal processes.
Volunteer Support
• Providing admin support to onboard volunteers to the Expert Volunteer Panel and Technical Advisory Panels.
• Supporting volunteers to access resources and guidance to carry out their duties.
• Supporting with the administration of volunteer events and recognition initiatives.
• Liasing with volunteer moderators for their availability and following up on completion as required.
Team Support & Ad-Hoc Duties
• Providing cover for other administrative roles in the event of leave, illness, etc.
• Picking up administrative support tasks for the wider team when as required.
• Contributing to conversations and decision-making for the wider team; providing feedback to peers and leadership.
• Occasional event support and attendance for in-person meetings when required.
• Developing familiarity with the work of the Council; the cyber security profession and industry; professional registration and professionalisation broadly.
Person Specification
Essential:
Experience and Skills
• Using databases, CRMs or work management systems.
• Strong organisation and time management skills.
• Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines.
• Proficient use of digital platforms for meetings & collaboration such as Microsoft Teams.
• Experience of Microsoft applications including PowerPoint, Excel, Outlook and Word.
• A willingness to offer feedback and suggestions for improvement
• Awareness of data privacy and GDPR
• Experience of working in a similar role which has included a customer facing element.
Interpersonal Skills
• Excellent written and verbal communication skills.
• A team player who can work independently.
• A positive and solution focussed attitude.
How to Apply
Please send your up-to-date CV, along with a covering letter showing how you meet
the personal specification and key duties to hrteam@ukcybersecuritycouncil.org.uk
Closing Date for Applications: Monday 01 June | 09:00am
Interviews: June 2026.
Start date: As soon as possible.
Equal Opportunities Statement:
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.
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