Administrator

Job Description

Post:

Administrator

Responsible to:

Centre Manager

Hours:

Part Time, 15 hours per week (over 3 days Tues/Wed/Thurs)

Remuneration:

£12.74 per hour, payable monthly

Location:

Holiday:

Northampton Women’s Centre

28 days pro rata + bank and statutory holidays

About C2C Social Action

C2C is a Christian charity working across Northamptonshire and Milton Keynes, supporting people at
risk of or involved in the criminal justice system. Our mission is to bring hope, restoration and long-
term change by addressing root causes of offending and walking alongside individuals through
tailored, person-centred support.

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Role Purpose

The Administrator will be part of the Women’s Centre team, providing essential administrative
support to the Centre Manager. This role ensures that the centres are safe, welcoming spaces for
women, that all administrative processes are carried out efficiently, and that accurate data and
reporting underpin the organisation’s operations.

The centre provides a safe space for women to attend and access support services from a multitude
of service providers, where professionals co locate alongside our team to provide an excellent and
comprehensive support package to the women.

Key Responsibilities

Centre & Team Support

•  Act as a first point of contact, responding to emails, telephone calls, and greeting all visitors.
•  Ensure all service users and professionals sign in and are welcomed to the centre.
•  Support the day-to-day running of the Women’s Centre.

Data Protection: Public document
March 2026

Administration & Data

•  Collect, input, and maintain accurate data from entry systems,

group registers, and service feedback.

•  Collate case studies to evidence the effectiveness of the work.
•  Take minutes at management and team meetings.
•  Set up meetings and support recruitment processes as required.
•  Administer and process DBS applications.
•  Collate incoming invoices, receipts, and administer petty cash.
•  Assist with the publication and distribution of newsletters.

Systems & Compliance

•  Oversee printing and consumables for the organisation.
•  Maintain awareness of and adhere to GDPR, data protection, and safeguarding policies.
•  Record safeguarding incidents in line with organisational policy.
•  Support administration of finance and data

Communication & Promotion

•  Publicise the activities of C2C Social Action across relevant channels.
•  Collate and share feedback with relevant teams.
•  Communicate effectively with all users of the centres, professionals, and colleagues.

Other

•  Undertake project work as agreed with the line manager.
•  Attend staff meetings, training, and supervision sessions as required.
•  Be flexible and adaptive to meet the needs of the organisation.

Person Specification
Occupational Requirement: Due to the nature of the role, and in line with Schedule 9, Part 1 of the Equality
Act 2010, this post is open to female applicants only as the successful candidates will be located within our
women’s centres.

Qualifications & Experience

•  Relevant qualification to a good standard (ideally A-Level or above) or significant experience

in administration.

•  Strong working knowledge of Office 365 (including SharePoint, Teams, and other

applications).

•  Understanding of office administration processes.
•  Experience working with confidential data and maintaining accurate records.
•

(Desirable) Knowledge of the barriers faced by people with complex needs, trauma-informed
practice, and/or the criminal justice system.

Skills & Attributes

•  Excellent verbal and written communication skills.
•  Strong organisational skills with an excellent attention to detail.
•  Ability to work on own initiative, under pressure, and as part of a team.
•  Ability to build strong professional relationships with colleagues, service users, and partner

agencies.

Data Protection: Public document
March 2026

•  Solution-focused approach with the ability to negotiate and

de-escalate challenging situations.

•  Proactive, flexible, and emotionally resilient.

Values & Commitment

•  Commitment to safeguarding, professional boundaries, and data protection.
•  Commitment to equality, diversity, and inclusive practices.
•  Positive, collaborative, and consultative approach to working.
•  Personal and professional integrity.

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    Condition of Employment

•  Subject to Adult Workforce Regulations, satisfactory DBS check, references, and further

vetting as required

•  Ongoing employment subject to funding
•  Staff must inform their line manager immediately of any personal involvement with criminal

justice services

  What we will do to support you in this role

We will provide the following resources to assist in the successful achievement of the
responsibilities outlined above:

•  A chance to be part of a pioneering, values-led team making a real difference
•  On-going and targeted learning and development that will support and enable you to

deliver the role to a high standard

•  A full induction
•  Continuous support and supervision including reflective practice to develop your learning

and skills

•  A fully supportive team environment with regular and ongoing supervision
•  28 days (pro rata) annual leave plus bank holidays
•  Pension Scheme with employer contribution
•  Wellbeing sessions

Data Protection: Public document
March 2026