Administrative Assistant (Volunteer)

This is a great opportunity to get involved and make a real difference by providing valuable administrative
support at our Head Office in Newmarket. We are looking for a reliable and enthusiastic volunteer who
would like to use their existing admin skills and experience to support a dynamic charity at the heart of the
racing industry.

If you’re organised, proactive and enjoy being part of a friendly team, we would love to hear from you!

Role Description

Role Profile:

 Administrative Assistant (Volunteer)

Reports to:

Operations Manager and the Volunteer Coordinator

Role Purpose:

As a Volunteer Administrator, you'll bring your office experience and IT skills to
support Racing Welfare’s daily operations. You’ll be comfortable using Microsoft
Office programmes like Outlook, Word, and Excel and able to work
independently with flexibility. All volunteers must maintain confidentiality and
follow Racing Welfare's confidentiality policy and procedures.

Time Commitment:

Approximately 1 day per week, flexible based on availability.

Key Responsibilities:

•  Photocopying and scanning documents
•  Responding to general enquiries via email and telephone
•  Contacting external organisations/suppliers for quotes
•  Processing card payments over the phone, including donations
•  Sending letters and cards
•  Compiling attendance lists/ coach registers for events
•  Maintaining accurate, up-to-date records according to organisational

guidelines and procedures

•  Participating in supervision and ongoing training as required
•  Helping with other miscellaneous office duties such as tidying/sorting

the offices, stock checks and stationary orders etc.

•  Taking telephone messages

Required Skills and
Attributes:

•  Proficiency in Microsoft Outlook and Office programmes, including mail

merge.

•  Strong attention to detail
•  Excellent written, verbal, and face-to-face communication skills

•  Reliability, punctuality and a professional attitude
•  Ability to maintain confidentiality at all times
•  Strong organisational skills, with the ability to collect, review, and

disseminate information effectively

•  Ability to work well within a team and establish effective working

relationships

•  We  will  provide  all  necessary  materials  and  training,

including
safeguarding  training,  health  and  safety  and  data  protection.  You  will
receive  continuous support  and guidance  from a dedicated member of
staff throughout your volunteering role.

•  Be part of a friendly, dedicated team and meet new people
•  Continued development of your administrative and communications

skills

•  Experience the reward of supporting your local and national community
•  Gain valuable skills and experience to enhance your CV
•  Claim previously agreed out-of-pocket travel expenses

Support and Training:

Benefits of Volunteering
with Racing Welfare:

Important Information

Safeguarding Training: Must be completed before starting the role.

•
•  DBS Check Required: This role is subject to a Basic DBS check, which will be organised and paid for

by the charity.

•  Two references: Must be completed before starting the role
•  Access to Transport Required: No, however, it may be needed if not local to the head office in

Newmarket.

•  Age Requirement: 18 years or above.

Interested?
For more information, or to apply, please contact kpanagarry@racingwelfare.co.uk outlining your skills and
experience and providing a short summary of how you meet the role description.

If you’re shortlisted, we will invite you to our Head Office for an interview. After that, there will be an
informal face-to-face chat with a few members of the team, so you can get to know us and we can get to
know you a little better. Volunteers join us for an initial six-month trial period, with continuation based on
mutual agreement and shared expectations.

To learn more about what we do, visit www.racingwelfare.co.uk.