Administrative Assistant: Special Requirements

WJEC 2026 Seasonal Temp Scheme
Administrative Assistant: Special Requirements
Salary: £12.60 yr awr / £23,914 per annum pro rata (Real Living Wage)*
Contract type: Full-time (36.5 hours per week), until 31 August 2026
*Pay award pending

The Special Requirements’ team is looking for an an Administrative Assistant to support the
effective delivery of access arrangements, reasonable adjustments and special consideration during
the 2026 Summer Examination Series.

The Role:
As an administrative assistant, you’ll provide key support to the team, enabling them to respond to
our key stakeholders in a timely and effective manner. Duties will be varied and include responding
to Special Requirements’ queries and collecting, processing and recording information to ensure
candidates are not disadvantaged.

Working hours are expected to be typically 8:30am to 4:30pm, Monday to Friday. WJEC operates a
hybrid working model, enabling the successful candidate to split their time between WJEC offices
and working at home, subject to business need.

About You:
We’re welcoming applications from people who have some prior experience in an administrative
role, are good communicators and confident with It and are able to work independently and as part
of team.

Benefits:
At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of
excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional
holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous
pension scheme and numerous family friendly policies. A career with WJEC can be extremely
rewarding and you will be encouraged throughout with great opportunities to develop your
professional and personal skills.

A career with WJEC can be extremely rewarding and you will be encouraged throughout with great
opportunities to develop your professional and personal skills.

For informal enquiries, please don’t hesitate to contact HR@wjec.co.uk and a member of the team
would be more than happy to help.

Closing date: 23:59, Sunday 22 March 2026
Interviews are expected to take place on Wednesday 01 April 2026

JOB DESCRIPTION

Job Title:

Department:

Section:

Administrative Assistant: Special Requirements

Qualifications and Assessment Delivery

Policy and Regulation

Responsible to:

Head of Special Requirements

Grade:

Location:

Main purpose of Job:

Real Living Wage (RLW)

Western Avenue

The post holder will undertake in a wide range of functions to ensure that WJEC meets regulatory requirements
and implements its internal policies and procedures effectively.

The post holder will undertake a range of administrative duties in respect of special requirements’ matters
including access arrangements, reasonable adjustments and special consideration.

Principal Duties and Responsibilities:

•

•

•

•

•
•
Other
•

To undertake a variety of administration tasks to support the Special Requirements’ team including
administration in relation to access arrangements, reasonable adjustments and special consideration.

To be responsible for actioning allocated e-mail correspondence received in the Special Requirements’
mailbox.

To collect and collate information relating to awarding qualifications via Reasonable Adjustments and
communicate professionally and politely with centres and other stakeholders in a timely manner.

To manage Special Requirements’ Statement of Recognition process, including collecting information
from centres, producing Statement of Recognition certificates and distributing to centres in a timely
manner.

To contribute to the recording and processing special consideration for missing scripts.

To check WJEC's webpages to ensure that all information is up-to-date.

To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in
particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information
Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment.

•  Participate actively in supporting the principles and practice of equality of opportunity as laid down in

WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices.

•

To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC
aims and objectives.

To engage in personal and professional development activities relevant to the role.

•
•  To undertake other duties as required by the Assistant Director and Head of Special Requirements which

are commensurate with the grade of the post.

Author: Line Manager & HR

Version: February 2025

Person Specification

Job Title:

Administrative Assistant: Special Requirements

Department:

Qualifications and Assessment Delivery

Highly Desirable criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria
are those which would add value to the job if present, and also include potential for growth and development
into the role.

Skills and Abilities

Highly desirable

•  Good oral and written communication skills with the ability to provide sensitive or complex information to

a variety of audiences.

•  Ability to work in an organised, accurate and confidential way.
•  Ability to work well independently and as part of a team, with a flexible and pro-active approach to work.
•  Good level of ICT skills, including Excel, and the ability to apply these skills.
•  An eye for detail, with the ability to carry out a range of administrative tasks accurately and efficiently.

Desirable

•  Ability to work through the medium of Welsh.

Knowledge

Highly desirable

•  An awareness of:
o
o  Access Arrangements, Reasonable Adjustments and Special Consideration

the Equality Act (2010)

Desirable

•  Knowledge of UK Education, Examinations and Qualifications Systems.

Experience

Highly desirable

•  Administrative experience within a customer focussed environment
•  Experience of answering queries from internal and external stakeholders
•  Experience of completing work in order to meet time-sensitive deadlines.

Desirable

•  Experience of using WJEC IT systems

Training / Qualifications

Highly desirable

•  5 GCSE’s including English and Maths, or equivalent qualifications or demonstrable experience for the

role

Other Requirements

Highly desirable

•  Willingness to learn and develop

Author: Line Manager & HR

Version: February 2025

Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service

Teitl y Swydd /
Job Title:

Cynorthwyydd Gweinyddol: Gofynion Arbennig /
Administrative Assistant: Special Requirements

Cyflog /
Salary:

£12.60 yr awr, £23,914 y flwyddyn (pro-rata lle y bo'n
gymwys) /
£12.60 per hour, £23,914 per annum (pro-rata where relevant)*
*dyfarniad cyflog i ddod / Pay award pending

Telir taliadau goramser yn unol â chyfraddau gwell cytûn CBAC /
Overtime payments will be made in accordance with the agreed enhanced
rates of WJEC.

Gradd /
Grade:

Cyflog Byw
Gwirioneddol /
Real Living
Wage (RLW)

Gwyliau Blynyddol /
Annual Leave:

25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i
gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r
lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau
gweithio cywasgedig.
25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for
Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for
staff who work part-time or compressed working patterns.

Pensiwn /
Pension:

Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol.
The provision of the Local Government Pension Scheme (LGPS) applies.

Math o Gytundeb / Contract Type:

Oriau Gwaith / Working Hours:
☒  Llawn-amser / Full-time

Hyd y Contract / Length of Contract:
☐  Parhaol / Permanent

☐  Rhan-amser / Part-time

☒  Tymor penodol / Fixed-term

Nifer yr oriau yr wythnos /
No. of hrs per week:

36.5

Dyddiad gorffen arfaethedig /
Planned end date:
Rheswm dros y cyfnod penodol /
Reason for fixed-term:

01 Mai – 31 Awst 2026 /
01 May – 31 August 2026
Swydd Wag Dymhorol /
Seasonal Vacancy

Arall / Other:
Cyfnodau prysur llwyth gwaith /
Workload Peaks:

Amh /
N/A

Dull Ymgeisio / Method of Application:

Llenwch y ffurflen gais ar-lein hon ac anfonwch gopi o'ch CV i AD@cbac.co.uk erbyn 23:59, dydd Sul 22 Mawrth 2026.
Sylwch na fydd modd ystyried eich cais tan y byddwn yn derbyn eich CV.
Disgwylir cynnal y cyfweliadau yn ystod ar dydd Mercher, 01 Ebrill 2026.

Simply complete our online application form and send your CV to HR@wjec.co.uk by 23:59, Sunday 22 March 2026.
Please note that applications cannot be considered until your CV has been received.
Interviews are expected to take place on Wednesday 01 April 2026.

Author: Line Manager & HR

Version: February 2025