Administrative Assistant (Solutions Delivery)

2602-04 Administrative Assistant (Solutions Delivery)
Salary: £24,258-£24,789 per annum pro rata (Grade 3)
Contract type: Full-time (36.5 hours per week), fixed-term until 31 August 2026

We’re looking for highly organised individuals with a good eye for detail and passion for administration to
come and join our team. The postholder will work with the Data Systems Team providing administrative
support, entry level data processing and validation.

The role
You’ll be quickly immersed in WJEC’s activities and support our directorates through:

•  collation and processing of candidate entry data to allow for validation and reconciliation across

•

multiple systems;
tracking and recording progress of work, making sure documentation is completed on time,
accurately, and to a high quality;

This is a great opportunity for someone considering a role within a technical industry, with administrative
experience and/or interest in Information Technology.

About you
To flourish in this role, you’ll be an organised and enthusiastic individual who enjoys providing administrative
support to others. You’ll have strong interpersonal skills, a good attention to detail and will seek jobs with high
levels of customer service.

Benefits
At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent
benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for
part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous
family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged
throughout with great opportunities to develop your professional and personal skills.

WJEC operates a hybrid working model, enabling the successful candidate to split their time between WJEC
offices and working at home, subject to business need. As such, applications are invited from individuals
across the UK but please note that regular working from our Cardiff offices will be required  – whilst flexibility
can be discussed, this team currently requires average office attendance of once per week. We are a proudly
bi-lingual organisation but Welsh language skills are not essential.

If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact
Fliss Spacie (she/her) (Felicity.Spacie@wjec.co.uk), who would be more than happy to help.

Closing date: 23:59, Thursday 19 February 2026

Author: Line Manager & HR

Version: 02/26

JOB DESCRIPTION

Job title

Department:

Section:

Administrative Assistant (Solutions Delivery)

Digital & Transformation

Solutions Delivery – Data Assurance

Responsible to:

Software Development Team Leader

Grade:

Location:

Main purpose of Job:

3

Western Avenue

The  postholder  will  work  with  the  Software  Development  Team  Leader  and  team  members  providing
administrative support to the Solutions Delivery – Data Assurance and Centre Support and Entries sections.

The postholder will be involved in

•  collation and processing of candidate entry data to allow for validation and reconciliation across

•

multiple systems;
tracking and recording progress of work, making sure documentation is completed on time,
accurately, and to a high quality;

Principal Duties and Responsibilities:

Under the direction of the Development Team Leader, to support and co-ordinate activities from a range of
duties within Solutions Delivery such as:

•  To communicate professionally and effectively with a range of individuals (internal and external),

establishing requirements and responding accordingly.

•  To oversee collation, processing and validation of learner entry data received from centres;

•  To ensure tracking data and documentation is filed and retained correctly and accurately in accordance

with WJEC procedures.

•  To provide administrative support to the section, under the instruction of the Head of Solutions Design,

Data Systems Technical Lead and Data Assurance Team Lead, as required. Tasks include:

o  Arranging meetings, both in person and remote, acting as secretariat as and when required.

o  Providing administrative support to departmental projects (for example, producing written

documentation or undertaking information gathering/data-collection)

•  To undertake supporting tasks; assisting in the collection, preparation and review of various information

and materials for the department.

Author: Line Manager & HR

Version: 02/26

•  To help maintain and reference an array of databases and records, including: AS400, Oracle and AWS

Data repositories.

Other

•  To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in

particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information
Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment.

•  Participate actively in supporting the principles and practice of equality of opportunity as laid down in

WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices.

•  To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC

aims and objectives.

•  To engage in personal and professional development activities relevant to the role.

•  To undertake other duties as required which are commensurate with the grade of the post.

Author: Line Manager & HR

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Person Specification

Job title:

Administrative Assistant (Solutions Delivery)

Department:

Digital & Transformation – Solutions Delivery

Highly Desirable criteria are the optimum skills and experience the applicant will ideally have.  Desirable
criteria are those which would add value to the job if present and include potential for growth and
development into the role.

Skills and Abilities

Highly desirable
•  Ability to work in an organised and accurate way, planning work to meet set deadlines.
•  Competence in use of Microsoft Office programmes (including Outlook, Word and Excel).
•  A good eye for detail with the ability to input data and keep accurate records.
•  General administrative skills.
•  Good interpersonal skills.

Desirable
•  An ability to solve problems, using initiative and experience to form the most appropriate solution from a

range of options.
•  Welsh Language Skills

Knowledge

Desirable
•  Basic knowledge of UK Education, Examinations and Qualifications Systems.

Experience

Highly desirable
•  Previous experience working in a data processing role.
•  Able to communicate with colleagues in a polite and professional manner both orally and in writing.

Desirable
•  Any use of database systems or programming skills in Python or Javascript.

Training / Qualifications

Highly desirable
•  5 GCSE’s including English and Maths (A*-C) or equivalent qualifications or professional experience.

Desirable
•  Understanding of database concepts and data quality.

Other Requirements

Highly desirable
•  A self-motivated individual, who is keen to learn and develop oneself.
•  A team player, with a collaborative ethos and flexible approach to work.

Author: Line Manager & HR

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  Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service

Teitl y Swydd /
Job Title:

Cynorthwyydd Gweinyddol (Gwasanaeth Datrysiadau) /
Administrative Assistant (Solutions Delivery)

Cyflog /
Salary:

£24,258 - £24,789 y flwyddyn (pro-rata lle y bo'n
gymwys )
£24,258 - £24,789 per annum (pro-rata where relevant)

Gradd /
Grade:

3

Gwyliau Blynyddol /
Annual Leave:

25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i
gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r
lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau
gweithio cywasgedig.
25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for
Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for
staff who work part-time or compressed working patterns.

Pensiwn /
Pension:

Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol.
The provision of the Local Government Pension Scheme (LGPS) applies.

Math o Gytundeb / Contract Type:

Oriau Gwaith / Working Hours:
☒  Llawn-amser / Full-time

Hyd y Contract / Length of Contract:
☐  Parhaol / Permanent

☐  Rhan-amser / Part-time

☒  Tymor penodol / Fixed-term

Nifer yr oriau yr wythnos /
No. of hrs per week:

36.5

Dyddiad gorffen arfaethedig /
Planned end date:
Rheswm dros y cyfnod penodol /
Reason for fixed term:

31 Awst 2026 /
31 August 2026
Swydd Wag Dymhorol /
Seasonal Vacancy

Arall / Other:
Cyfnodau prysur llwyth gwaith /
Workload Peaks:

N/A

Dull Ymgeisio / Method of Application:

Dylid anfon ffurflenni wedi’u llenwi ar e-bost at AD@cbac.co.uk erbyn 23:59, dydd Iau 19 Chwefror 2026.

Completed forms should be sent by email to HR@wjec.co.uk by 23:59, Thursday 19 February 2026.

Author: Line Manager & HR

Version: 02/26