Activities Team - Instructor (Casual Hours)

Vacancy – Activities Team - Instructor (Casual Hours)

If you are an individual who enjoys working outdoors directly with adults and children, then this is the
role for you! Whether it’s a Scout group looking to enhance existing skills in a one-hour session or a
school group with no previous experience coming to stay with us for a week-long residential, you will
be a key part of their experience. Training will be provided for the right individual whether that’s for
someone new to the role or someone with previous experience and qualifications in archery, rifles,
climbing or kayaking for example, who would like to further their career. As this is a casual role, it is
suitable for individuals looking for a long-term position or someone who only has some availability,
e.g. University holidays.

Position Details

Title
Contract type & Hours  Casual workers agreement

Activities Team - Instructor (Casual Hours)

Hours will be flexible in order to meet the needs of the job, which may
include weekends and evenings. Rotas are sent out two weeks in
advance and work around your availability (perhaps evenings/weekends
or University holidays) so the more you are available, the more hours will
be assigned. Most hours will be during Peak season (March/April –
September) plus out of season events, although we also need hours
through from February to November.
Primary location: Phasels Wood Activity Centre, Kings Langley or Tolmers
Activity Centre Cuffley
Role requires work across all four Hertfordshire sites dependent on
customer requirements so you may be transported to other sites during
your working hours.
£12.75/hour (at age 18+) plus extra for recognised qualifications
Auto enrolment pension (qualifying requirements to be met)
Holiday pay equivalent to 30 days pro rata
Experience Managers / Team Leads
From May 2026

Location

Salary/Hourly rate
Benefits

Responsible to
Planned Start date

Role Purpose & Responsibilities

The Activity Team is key to providing the best experiences for our customers during their visits and our
annual events.

As  an  Activity  Instructor  you  will  assist  the  Experience  Managers  and  Team  Leads,  whilst  working
alongside  the  International  Volunteers,  to  ensure  the  customer’s  day  visit  or  residential  stay  runs
smoothly,  that  activities  are  prepped,  delivered  and  cleared  away  appropriately.  You’ll  provide  an
approachable & professional point of contact for the customer at all times.

There  may  be  times  when  the  tasks  will  include  helping  the  Catering  and  Housekeeping  teams
dependent  on  what  is  required.  Therefore  an  open  minded,  positive  and  pro-active  approach  is
needed!

The successful candidate will ensure they know what they are doing each day and that their tasks are
carried out with customer service and health & safety in mind at all times.

Skills Required

•  Outdoor activity-based skills, for example Climbing, Abseiling,

Kayaking, Archery or Rifles, would be an advantage however
training will be provided for a person showing willingness and the
ability to learn

•  Great communication and customer service skills
•  Team worker
•  Ability to comply with Health & Safety guidelines

Qualifications &
Requirements

•  Previous work experience in an outdoor setting preferred but not

essential

•  Willingness to undertake all types of work required
•  Proven experience of working in a customer facing role
•  Ability to be flexible with hours, particularly during the peak

season (March to September)

•  Commitment to shifts once allocated (provided with two week’s

notice)

Please note: Hertfordshire Scout sites are not well serviced by public transport and therefore it is
advised that personal, or a reliable, means of reaching our sites is required.