Activities Team
HERTFORDSHIRE COUNTY SCOUT COUNCIL
26,520 per year
Phasels Wood Activity Centre, Kings Langley or Tolmers Activity Centre Cuffley
Full-time
1st March 2026
Listed 3 weeks ago
Vacancy – Activities Team If you are an individual who enjoys working outdoors directly with adults and children, then this is the role for you! Whether it’s a Scout group looking to enhance existing skills in a one-hour session or a school group with no previous experience coming to stay with us for a week-long residential, you will be a key part of their experience. Training will be provided for the right individual whether that’s for someone new to the role or someone with previous experience and qualifications in archery, rifles, climbing or kayaking for example, who would like to further their career. Position Details Title Contract type & Hours 12 month contract (option to extend) Activities Team 2080 hours per annum Hours will be flexible in order to meet the needs of the job, which may include weekends and evenings. Rotas are sent out two weeks in advance. Hours will approximately 40 hours per week however in low season this will be reduced to allow for an increase during peak season. Primary location: Phasels Wood Activity Centre, Kings Langley or Tolmers Activity Centre Cuffley Role requires work across all four Hertfordshire sites dependent on customer requirements but only need to be able to get to and from primary location as you will be taken to alternative sites during the day if required. £26520 per year Auto enrolment pension (qualifying requirements to be met) Holiday pay equivalent to 30 days pro rata Experience Managers March 2026 Location Salary/Hourly rate Benefits Responsible to Planned Start date Role Purpose & Responsibilities The Activity Team is key to providing the best experiences for our customers during their visits and our annual events. As an Activities Team member you will assist the Experience Managers and Team Leads, whilst working alongside the Casual hour staff and International Volunteers, to ensure the customer’s day visit or residential stay runs smoothly, that activities are prepped, delivered and cleared away appropriately. You’ll provide an approachable & professional point of contact for the customer at all times. There will be times when the tasks will include helping the Catering and Housekeeping teams dependent on what is required. Therefore, an open minded, positive and pro-active approach is needed! The successful candidate will ensure they know what they are doing each day and that their tasks are carried out with customer service, health & safety and compliance in mind at all times. Skills Required Outdoor activity-based skills, for example Climbing, Abseiling, Kayaking, Archery or Rifles, would be an advantage however training will be provided for a person showing willingness and the ability to learn Great communication and customer service skills Team worker Ability to comply with Health & Safety guidelines and compliance procedures Qualifications & Requirements Previous work experience in an outdoor activity setting essential Willingness to undertake all types of work required Proven experience of working in a customer facing role Flexibility with hours, particularly during the peak season (March to September) including evenings and weekends *Must have own transport to get to and from work *Please note: Hertfordshire Scout sites are not well serviced by public transport and therefore it is advised that personal, or a reliable, means of reaching our sites is required.