Job Introduction

• Male Support Worker:Lowestoft
• Rate:£12.25 per hour
• Hours:Part Time - 30 hours per week
• Training:Full training + NVQ Level 2 in Health & Social Care
• Required:Full UK driving licence with no previous disqualification
• Essential:You must have some experience working in the health and social care sector
• Sponsorship:Not available

Have you ever considered the difference a smile can make? Taking the time to listen, understand, and empower someone to make their own choices can have a huge impact. As a Support Worker, it’s about helping people live their best lives - in the ways they choose to.

At Affinity Trust, what matters most is your compassion and willingness to make a difference. Every day offers the chance to learn, grow, and see the real impact of your support in the lives of people around you.

In this role you will be supporting our gentleman in his home in Lowestoft. He enjoys visiting animal sanctuaries and Zoos, and has a passion for cooking.

 "Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010".

Joining Affinity Trust means you'll be with caring colleagues, gain hands-on training that helps you grow into the role, and discover that what you do each day matters.

Joining us as a Support Worker gives you;

✨Meaningful connections that make a difference every day

✨Shared experiences of happiness and growth in the people you support

✨Being valued for who you are and the difference you make every day

Our Benefits

• Buy & sell annual leave
• Access pay as you earn via Stream - https://stream.co/en
• Wellbeing scheme
• Fully funded health plan via SimplyHealth (GP, dental, optical)
• Blue Light Card reimbursement
• Pension & Life Assurance

An enhanced DBS check is required (paid for by us).

We interview as we receive applications, so apply today!

We're committed to being Disability Confident, and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

If you require any assistance with finding out about current vacancies, making an application, or need our recruitment documents in a more accessible format, please let us know.

INDSUF

Apply

Dim/23103

£12.64 Per Hour

Woodhall Spa

England, East Midlands, Lincolnshire

Permanent, Part Time

Hours per week: 16.0

Closing Date: February 10, 2026

About Dimensions

At Dimensions, we believe life is for living and we’re here to make every moment count. As one of the UK’s leading not-for-profit providers for people with learning disabilities and autism, we’re proud to be recognised as a Great Place to Work. Join us and you’ll be part of a team that values inclusion, celebrates individuality, and empowers people to live life their way. This isn’t just a job, it’s a chance to make a real difference every day.

About the role

• Male Support Worker
• 18 hours per week
• Woodhall Spa, Lincoln

We’re looking for a Male Support Worker to join our friendly team in Woodhall Spa, supporting two gentlemen with complex needs in their own home. You’ll help them live independently and enjoy the things they love, going for a drive, walking in nature, eating out, and planning their next holiday.

This is a part-time role on a two-week rolling rota, including one sleep-in per week and alternate weekends. Your day-to-day will include practical support like personal care, medication administration, cooking, cleaning, shopping, and accompanying the gentlemen to appointments and social interests. Most importantly, you’ll be there to encourage independence, celebrate achievements, and make every day feel positive.

A full UK manual driving licence is essential, as driving is a regular part of the support provided.

About you

You don’t need experience, just the right values and a caring attitude. Here’s what matters most:

• You’re kind, patient, and committed to helping people live life their way.
• You can work flexibly, including sleep-ins and some weekends.
• You’re comfortable with everyday tasks like cooking, cleaning, personal care, and supporting social interests.
• You’re a good communicator and enjoy working as part of a team.
• You’re willing to learn; we’ll give you full training and ongoing support.

Rewards that make a difference 

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave(including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.

Male Support Worker

Male Support Worker Full time and part time available  £12.21 per hour covering HA5 5RD area

Excellent benefits, rewards, training and recognition initiatives!

Are you looking to be part of an organisation that delivers creative, dynamic and person-centred services? Real Life Options are now recruiting

About the Role:

You will be supporting individuals in their own homes to live as independently as possible. This involves; following daily planners, helping with financial expenditure, personal care, domestic support and administration of medication.

A rewarding part of the role will be encouraging participation in activities in the local community to enhance social inclusion.

Shifts

Candidates must be flexible to cover; days, evenings, weekends and waking nights.

Drivers preferred but not essential.

An enhanced DBS will be required for this role.

Benefits and Rewards

• A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
• Accredited training giving you the knowledge and skills to deliver a first rate job
• An employer contributory pension scheme

In addition to the above you also have access to the following great benefits:

• Health Cash Plan (for full/part time contracted hours)
• £10,000 Life cover
• A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
• A reward gateway with access to discounted goods and services
• Cycle to Work Scheme
• A financial wellbeing scheme
• Refer a Friend Incentive Bonus (terms and conditions apply)
• Recognition Initiatives

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Information

• Reference:
  LC1476115PinMSW
• Location:
  Pinner, Harrow, Greater London, United Kingdom
• Postcode:
  HA5 5RD
• Employment:
  Permanent
• Salary:
  £12.21 to £12.21
• Share: Share on Facebook Tweet Send email

APPLY

Community Development Worker (Young Women & Migrant Women) - Rotherham

Come and join our exciting and dynamic team in Rotherham, working to reduce HIV transmission in our communities.

This is an exciting time to be joining our South Yorkshire team, we are developing new services across the county based on the needs of the communities we work with.

You’ll be providing HIV & STI prevention primarily to migrant women and women under 25 to increase the uptake of chlamydia screening, reduce late diagnosis of HIV, as well as reduce the incidence of STI infection and poor sexual health.

 Prime Objectives (for full list, as well as main tasks and duties please refer to the Job description)  

• To develop expertise in and focus the majority of work on GBMSM communities. To maintain and use the skills required to work with all population groups.
• To undertake outreach work, focusing on GBMSM communities’ groups, areas/events where the above may go - assessing need in relation to safer sex and sexual health.
• To carry out outreach work to virtual and physical locations where target group members may meet and to monitor and evaluate the work at regular intervals.
• To develop forums, groups and events which meet the needs of GBMSM communities.
• To offer information and sexual health resources, including condoms and lube, in a variety of settings; including over the telephone, internet face to face and areas and events where GBMSM meet.
• To deliver appropriate community based sexual health interventions including HIV and syphilis point of care tests (POCT) and chlamydia screening to the target groups in community settings.

 Salary: NJC scale 6 (points 18 - 22) starting at £31,537 pro rata per annum for 21 hours per week. This is an employment contract until 31^st March 2027. Salary is reviewed annually. There is a 5% workplace pension (on completion of probationary period). This post is subject to an Enhanced DBS with barred lists check.

Closing date for application is 10:00 am Thursday 5 th February 2026.

Applications to be emailed to jobs@mesmac.co.uk

Please note that late applications & CV’s will not be accepted.  If your application is successful then Interviews will be on Wednesday 18^th February in Rotherham.

Yorkshire MESMAC is a group of independent community based sexual health and social wellbeing services that are committed to developing and delivering services that are responsive to the needs of our communities.

We value diversity and are an equal opportunities employer, as well as a Disability Confident employer. Applications are welcome from all suitably skilled persons from all sections of the community. We offer a flexible working approach with hours of work and location of work responsive to the service and staff needs.

Community Development Worker Women Application Pack

Support Worker: Crisis Support Drop-In service (Primary Location Swadlincote)

“Caring, calming, compassionate” – Are they words people often use to describe you?

Are you looking for a rewarding new role where you can truly make a BIG difference in your local community?

Could you deliver compassionate person-centred support to people with urgent emotional wellbeing needs, and provide them a non-clinical community-based alternative to A&E?

You will be joining an amazing team delivering the service

We are looking to recruit supportive and caring individuals with a passion for helping people in need, to deliver non-clinical mental health and wellbeing support at Derbyshire Mind’s Crisis Support Drop-In Service at our Swadlincote site.

Derbyshire Mind’s Crisis Support Drop-In Services are friendly & supportive non-clinical crisis services for adults who self-define as needing immediate help with their mental health or emotional wellbeing. Located in Buxton, Ripley and Swadlincote, the services offer out-of-hours mental health help, support and signposting in a relaxed and comfortable community environment. The services will be open on Friday evenings, Saturday evenings and Sunday afternoons, all year round.

We have an exciting opportunity for enthusiastic and resilient mental health support workers to join our friendly supportive team and to help deliver this vital service to local people. This will include providing support to people who may be experiencing, or may otherwise experience, a mental health crisis. This includes offering a listening ear along with structured support to develop a wellbeing plan and signposting advice.

The Role

Role:  Support Worker: Swadlincote Crisis Support Drop-In service

Hours: Part time: 51.5 hours over 6-week rota. ‘Week on-Week off’

Salary: £23,555 p/a, pro rata. Actual salary for these part-time hours equates to £5,464.70 p/a.

Contract: Fixed term contract until end of March 2026, with potential for ongoing contract extensions.

Location: Swadlincote

Job Purpose: The Support Worker role is to be a key member of the team delivering the Swadlincote Crisis Support Drop-In service on Fridays, Saturdays and Sundays, alongside Peer Support Volunteers. Support Workers are responsible for providing on-to-one and group support to attendees in an empathetic, non-judgemental, person-centred manner. Support Workers will also share the role of Shift Leader each week.

Please note, these roles will be based at Swadlincote, Ripley and Buxton, however CSDI Support Workers are employed on a “flexible by location” basis, so the ability to travel to and from other sites is essential for this role.

Working Pattern: Worked over Friday evenings, Saturday evenings, and Sunday afternoons, on a ‘week on-week off’ basis. (See example rotas included at the end of the Job Description and Person Specification document for more detail on weekly hours) Flexible working required according to the service needs and the need to cover any gaps in the rota. Service runs year-round so the rota will include public holiday working.

How to Apply

• Click on the on the link below – you will be taken to NHS Jobs website where our recruitment processes are managed.
• Please read through the Job Description and Person Specification.

For an Informal Conversation about the Role before Applying: Please contact Martin Roddis, our Senior Support Worker at

recruitment@derbyshiremind.org.ukto arrange a time for a phone call.

About Derbyshire Mind:

Derbyshire Mind is a local independent mental health charity within the national Mind network. Our focus is on improving mental health and wellbeing for people across Derby and Derbyshire. We provide a range of advocacy and community mental wellbeing services designed to support people with mental health problems as well as the wider population. We have over 50 years’ experience of working locally, supporting people in Derby and Derbyshire to maintain good mental health.

Derbyshire Mind’s Vision: For everyone in Derbyshire to have good mental wellbeing and to live their best life.

Derbyshire Mind’s Values: Working Together: We work alongside others for the greater good

Learning Together:We always aim to do things better

Empowering:We su...

Job Title: Fitness Coordinator | Location: Bridgend Life Centre | Job Type: Permanent| Salary: £13.50 per hour

Rota: Earlys , Lates and weekends 

MAIN PURPOSE OF JOB

To support the General Manager in the management, planning, resourcing and programming of activities for the Health and Fitness operation within the centre

MAIN DUTIES AND RESPONSIBILITIES

• To oversee and manage the centre's health and fitness operation to ensure that the continued development of the service meets the aspirations of the company and our customers.

• To support the general manager in the creation, delivery and management of the centres business plan in relation to the health and fitness products and services..

• To implement and control a range of performance measurement and management systems that ensure Halo monitors performance in all areas of health and fitness.

• To implement the required systems and standards that ensure the health and fitness operation performs effectively, efficiently and consistently within the centre.

• To positively lead and direct all relevant staff groups related to health and fitness to ensure systems and standards are understood and achieved.

• To oversee and co-ordinate the CPD programme for all health and fitness employees within the centre

• To work closely with the Healthy Lifestyles Manager in the promotion and delivery of all relevant aspects of the Exercise Referral Scheme and the health and wellbeing agenda, ensuring close communications are kept with all functional links.

• Be a member of, and positive contributor to the company wide health and fitness product development group.

• To support the General Manager in the preparation, management and control of financial budgets specifically related to health and fitness.

• To contribute ideas, skills and knowledge to improve the management and provision of services and facilities at the centre.

• To assist with the planning, organisation and supervision of activities and events as required contributing to the effective use and standards of service at the centre.

• Be prepared to contribute to your own training and development and to understand your role in Halo Leisure by attending Personal Development discussions. The General Manager will assist you by maintaining a planned approach to agreeing your personal targets, which will reflect the needs of the business.

• Job Ref:JAN20261345
• Category:Management
• Hours per week:20
• Region:Bridgend Life Centre
• Contract Type:Permanent / Part Time( )
• Salary:£13.50 Per Hour
• Expiry Date:Sun, Feb 8, 2026

Pet Welfare Assistant - Onsite Services

Contract: Permanent, 26.25 hours per week

Salary: £16,795 per annum (£23,993 FTE)

Location: Burford, OX18 4PF

Closing date: 29/01/2026

Interview date: TBC

We’re recruiting a

At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Burford rehoming centre.  

More about the role

As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.  

As a Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision. This role is mostly based in our cattery department. 

This is a part time role on a 2 week rota consisting of the below days; 

Week 1: Tuesday, Friday, Saturday, Sunday 

Week 2: Monday, Thursday, Friday 

At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.  

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.  

You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues. 

Knowledge, skills, and experience

• Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
• Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
• Excellent written and verbal communication skills.
• Good organisational and administration skills to include computerised systems.
• Current full driving licence.

It would be great (but not essential) if you also had: 

• Qualification or similar experience in animal behaviour or animal training.
• Experience of cash handling.
• Experience of working to strict health and safety procedures.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

Blue Cross benefits

Our people are the most important part of d...

Support Worker – The Elms, Ravenswood, Berkshire

Salary: £13 per hour / £26,434.98 per annumHours: 36 per weekShifts: Typically, 07:00 - 21:00, with a 1-hour unpaid breakLocation: Crowthorne, RG45 6BQ

About the Role

We’re looking for kind, reliable Support Workers to join the team at The Elms; a calm, welcoming home within Ravenswood Village. You’ll support older adults with learning disabilities and additional needs to live safe, fulfilling lives in a homely and social environment.

This is a meaningful role where relationships, routine, and person-led support matter most.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

About The Elms

The Elms is a large two-storey house within the Ravenswood Estate, home to six residents aged in their 60s and 70s with mild to moderate neurodevelopmental disabilities, including learning disabilities, and additional needs such as autism, epilepsy, cerebral palsy, dementia, and mobility challenges. Most residents are verbal, using clear speech, facial expressions, or visual prompts to communicate.

Residents enjoy a relaxed, social lifestyle with hobbies including arts and crafts, knitting, music, TV, and trips to coffee shops. Some are sociable; others prefer a quieter routine. The house includes self-contained flats, a dedicated arts room, and a garden with countryside views.

Support is provided 24/7 with a 3-week rota pattern and most shifts running 07:00 to 21:00. As with all Norwood services, the people we support lead the way, the rota flexes to fit their needs, not the other way around. You’ll be joining a stable and values-led team committed to Kindness, Respect, Belonging, and Empowerment.

Your Day-to-Day

Your role will be varied and active. You’ll:
• Support people with personal care, mobility, mealtimes, and routines
• Help people enjoy their hobbies and community outings
• Support with household tasks and medication
• Promote independence and choice
• Use a variety of communication approaches to build trust
• Drive the home vehicle for appointments and leisure (if you’re a driver)

Experience, Qualifications & Training

Essential:
• Experience supporting older adults with learning disabilities or autism
• Awareness of safeguarding and person-led support
• Able to commit to full-time hours, including weekends

Desirable:
• Experience with epilepsy, dementia, mobility needs, or behaviours that challenge
• Moving and handling training
• Full, clean UK driving licence

We also welcome those new to care who show the right attitude. Full induction and training will be provided to get you up to speed.

Reward & Benefits

• We believe great support starts with great staff. Here’s what we offer:
  £13.00 per hour (plus overtime at £14.30 and Bank Holidays at £19.50)
• Fully funded induction and training
• Accrued annual leave
• Employee Assistance Programme
• Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye test and eyewear allowance
• £300 refer-a-friend bonus
• Career development pathway
• Free on-site parking
• A supportive, experienced team and management

Bank

Crowthorne, Berkshire

Bank, meaning you get paid for the hours you choose to work

£13 per hour

Support Worker

2026-01-30

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyones different abilities, sexual orientation, ethnicity, faith, and gender.

Everyone is welcome and supported in their development at all stages in their journey wi...

Job Description

Title:

Independent Mental Health Advocate

Department:  Operations

Reporting to:  Advocacy Manager

Office Base:  Swansea

This post will be subject to an Enhanced DBS Check.

1.  Purpose

1.1.

1.2.

1.3.

To provide an Independent Mental Health Advocacy (IMHA) service to
Welsh Qualifying Patients in hospitals and registered settings within the
ASC area of operation, as required by the Mental Health Act 1983 (2007
amendment) and the Mental Health (Wales) Measure 2010.

The  post  holder  will  provide  support  to  people  in  relation  to  their
medication, treatment and care, ensuring that they understand and can
access their rights, within the context of Independent Advocacy as set
out in the Advocacy Charter and Code of Practice.

IMHAs  are  expected  to  provide  a  duty advocacy  role  as  part of  a rota
which  includes  occasional  Saturday  working.    (There  is  no  additional
payment for this, although time off in lieu is given)

2.  Core Competencies

2.1.

To achieve the objective of this role the IMHA must place the client at
the  centre  of  all  actions  and  decision  making  and  must  display  the
necessary competencies, skills and attitudes in their day to day work.

2.2.

These competencies include: -

2.2.1.

being non-judgemental;

2.2.2.

promoting anti-discriminatory practice;

Page 1 of 8

September 2020

2.2.3.  maintaining confidentiality;

2.2.4.

promoting empowerment and self-determination;

2.2.5.

promoting equal opportunities, equality and diversity;

2.2.6.

ensuring that clients are treated with dignity and respect as part
of ethical practice;

2.2.7.  Detailed  knowledge  of  the  Mental  Health  Act  1983,  Mental
Health  (Wales)  Measure  2010,  Mental  Capacity  Act,  and
Deprivation  of  Liberty  Safeguards  (and
future  relevant
legislation)  in  order  that  clients  can  be  advised  of  their  legal
rights.  In the case of clients who lack capacity the IMHA must
be able to use this legislation to safeguard these clients' rights

3.  Main Duties and Responsibilities

3.1.

Advocacy Tasks

3.1.1.

3.1.2.

3.1.3.

3.1.4.

To  undertake  the  statutory  IMHA  role  as  set  out  in  the  Act,
regulations,  Code  of  Practice,  Mental  Health  Measure,  Local
Engagement Protocols and any subsequent directives.  IMHAs
must have regard to the Mental Health Act Code of Practice for
Wales.

To provide clients with the information they need in order to be
involved  in,  express  their  views  of,  or  complain  about  their
treatment and care.

To enable clients, both as individuals and as groups, to identify
and articulate their needs in relation to services, facilitating self-
advocacy and advocating for clients as necessary.

To liaise, communicate and negotiate effectively with a range
of health and social care personnel and managers to promote
multi-disciplinary working, an awareness of the role of the IMHA
and the rights of patients.

3.1.5.

To signpost and refer on people for issues that fall outside the
scope of the IMHA role.

3.1.6.

To  provide  a  duty  advocacy  role  on  a  rota  basis.    The  Duty
Advocate responds to general enquiries and will take referrals
September 2020

Page 2 of 8

for all our services including IMHA, IMCA and Community.  The
Duty Advocate is the first line of enquiry for any professional or
client who wants information about their rights, what our service
provides.  To signpost and refer on people for issues that fall
outside the scope of the IMHA role.  It is therefore vital that the
duty advocate is knowledgeable about all of our services and
procedures.

3.1.7.

To  work  within  the  Advocacy  Code  of  Practice,  the  Mental
Health Act Code of Practice for Wales and the Mental Capacity
Act Code of Practice.

3.2.

Awareness Raising

3.2.1.

To  promote  the  role  of  advocacy  and  services  that  ASC
provides within a variety of settings.

3.2.2.

To liaise with other agencies, identify and implement ways of
enabling  closer  communication  between  clients,  carers,
professionals, statutory and voluntary agencies.

3.2.3.  Establish and maintain links with community groups, voluntary
sector  providers  and  social  service  authorities  including  BME
and older persons groups and services.

3.2.4.

To actively promote a positive image of ASC.

3.2.5.

To actively and positively promote mental health issues.

3.3.

Advocacy Support in Cymru Limited tasks

3.3.1.

Following  successful  completion  of  the  probationary  period,
IMHAs  are  expected  to  obtain  the  City & Guilds  Certificate  in
Independent  Advocacy,  in  particular  the  IMHA  specialism,  as
soon  as  possible  and  within  18  months  of  employment  after
probation.  This is a condition of our Service Level Agreement
and must be adhered to.  This may involve some out of hours'
time  commitment.    Failure  to  achieve  this  qualification  within
this  period  is  likely  to  result  in  your  employment  being
terminated.

...

Job Description

Title:

Independent Mental Health Advocate

Department:  Operations

Reporting to:  Advocacy Manager

Office Base:  Swansea

This post will be subject to an Enhanced DBS Check.

1.  Purpose

1.1.

1.2.

1.3.

To provide an Independent Mental Health Advocacy (IMHA) service to
Welsh Qualifying Patients in hospitals and registered settings within the
ASC area of operation, as required by the Mental Health Act 1983 (2007
amendment) and the Mental Health (Wales) Measure 2010.

The  post  holder  will  provide  support  to  people  in  relation  to  their
medication, treatment and care, ensuring that they understand and can
access their rights, within the context of Independent Advocacy as set
out in the Advocacy Charter and Code of Practice.

IMHAs  are  expected  to  provide  a  duty advocacy  role  as  part of  a rota
which  includes  occasional  Saturday  working.    (There  is  no  additional
payment for this, although time off in lieu is given)

2.  Core Competencies

2.1.

To achieve the objective of this role the IMHA must place the client at
the  centre  of  all  actions  and  decision  making  and  must  display  the
necessary competencies, skills and attitudes in their day to day work.

2.2.

These competencies include: -

2.2.1.

being non-judgemental;

2.2.2.

promoting anti-discriminatory practice;

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2.2.3.  maintaining confidentiality;

2.2.4.

promoting empowerment and self-determination;

2.2.5.

promoting equal opportunities, equality and diversity;

2.2.6.

ensuring that clients are treated with dignity and respect as part
of ethical practice;

2.2.7.  Detailed  knowledge  of  the  Mental  Health  Act  1983,  Mental
Health  (Wales)  Measure  2010,  Mental  Capacity  Act,  and
Deprivation  of  Liberty  Safeguards  (and
future  relevant
legislation)  in  order  that  clients  can  be  advised  of  their  legal
rights.  In the case of clients who lack capacity the IMHA must
be able to use this legislation to safeguard these clients' rights

3.  Main Duties and Responsibilities

3.1.

Advocacy Tasks

3.1.1.

3.1.2.

3.1.3.

3.1.4.

To  undertake  the  statutory  IMHA  role  as  set  out  in  the  Act,
regulations,  Code  of  Practice,  Mental  Health  Measure,  Local
Engagement Protocols and any subsequent directives.  IMHAs
must have regard to the Mental Health Act Code of Practice for
Wales.

To provide clients with the information they need in order to be
involved  in,  express  their  views  of,  or  complain  about  their
treatment and care.

To enable clients, both as individuals and as groups, to identify
and articulate their needs in relation to services, facilitating self-
advocacy and advocating for clients as necessary.

To liaise, communicate and negotiate effectively with a range
of health and social care personnel and managers to promote
multi-disciplinary working, an awareness of the role of the IMHA
and the rights of patients.

3.1.5.

To signpost and refer on people for issues that fall outside the
scope of the IMHA role.

3.1.6.

To  provide  a  duty  advocacy  role  on  a  rota  basis.    The  Duty
Advocate responds to general enquiries and will take referrals
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for all our services including IMHA, IMCA and Community.  The
Duty Advocate is the first line of enquiry for any professional or
client who wants information about their rights, what our service
provides.  To signpost and refer on people for issues that fall
outside the scope of the IMHA role.  It is therefore vital that the
duty advocate is knowledgeable about all of our services and
procedures.

3.1.7.

To  work  within  the  Advocacy  Code  of  Practice,  the  Mental
Health Act Code of Practice for Wales and the Mental Capacity
Act Code of Practice.

3.2.

Awareness Raising

3.2.1.

To  promote  the  role  of  advocacy  and  services  that  ASC
provides within a variety of settings.

3.2.2.

To liaise with other agencies, identify and implement ways of
enabling  closer  communication  between  clients,  carers,
professionals, statutory and voluntary agencies.

3.2.3.  Establish and maintain links with community groups, voluntary
sector  providers  and  social  service  authorities  including  BME
and older persons groups and services.

3.2.4.

To actively promote a positive image of ASC.

3.2.5.

To actively and positively promote mental health issues.

3.3.

Advocacy Support in Cymru Limited tasks

3.3.1.

Following  successful  completion  of  the  probationary  period,
IMHAs  are  expected  to  obtain  the  City & Guilds  Certificate  in
Independent  Advocacy,  in  particular  the  IMHA  specialism,  as
soon  as  possible  and  within  18  months  of  employment  after
probation.  This is a condition of our Service Level Agreement
and must be adhered to.  This may involve some out of hours'
time  commitment.    Failure  to  achieve  this  qualification  within
this  period  is  likely  to  result  in  your  employment  being
terminated.

...