• Job Summary

• Role: Lead Worker – City Outreach Team

  Salary £37,750 per annum

  Contract: Fixed term until 30 October 2026

  Hours: 37.5 per week

  Location: City of London

  Closing date: 01/02/2026

  Interview date: 11/02/2026

  Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment

  About us…

  Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

  Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

  Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

  About this role…

  We are looking for a Lead Worker to join the City Outreach Team.

  The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.

  We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

  You will:

  • Work with the Senior Practitioner and Lead Manager to ensure that support provided to people sleeping in encampments is effective and assertive.
  • Lead regular outreach shifts, assessing new clients and quickly building trusting relationships.
  • Manage a caseload of rough sleepers, identifying the quickest and most appropriate route off the street, and devising a plan to achieve this.
  • Risk assess clients dynamically and participate in risk mitigations and safeguarding work, particularly within encampment settings.
  • Use a variety of databases and virtual tools to accurately record and map tents and rough sleeping hotspots and encampments to ensure our support is targeted and effective.
  • Represent the team at multi-agency meetings and case conferences, leading on work around tents and encampments with police and community safety colleagues.

  You will:

  • Be confident and professional representing the team and advocating for clients in multi-agency meetings with other services that may hold different priorities and ways of working.
  • Have excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
  • Have strong time management and prioritisation skills, and the ability to deploy these independently.
  • Have experience and knowledge of support strategies to manage a caseload alongside the liaison functions of the role.
  • Have a creative response to rough sleeping and be able to work imaginatively with clients to plan their end to street homelessness.
  • Have the desire to work in a busy team and collaborate with colleagues to achieve quick but sustainable outcomes for our clients.

  We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

  • Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
  • Pension – we contribute 6.5% to your pension when you contribute 1.5%.
  • Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
  • Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
  • Life assurance – four times your annual salary and critical illness cover.
  • Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

  Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, r...

Youth Development Lead - Delivery Partnerships (Liverpool)

Contract Type: Fixed Term for 12 months

Hours: Full Time, 35 hours per week

Closing Date: 23:59 on 02/02/2026

Salary: £23,672.00 to £28,783.00 dependent on your skills, knowledge and experience

Location: Liverpool

Interviews: 13th of February in-person in Liverpool

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

For the full job description, click here. (This will open in a new window) 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!

Perks for working at The Trust! 

• Great holiday package!30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
• Flexible working!Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
• You can volunteer for and/or attend events– The King's Trust Awards, Pride, active events etc.
• In-house learning platform!Develop your skills for your career and your role
• Benefits platform!...

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Are you an experienced Health & Safety professional looking for a senior, values-driven role where your expertise will make a real difference to people’s lives?

The Richmond Fellowship Scotland is the leading provider of care services, supporting people with a broad range of needs across Scotland. We are an organisation driven by strong values and a firm commitment to choice, dignity and social inclusion.

We are now looking for a Health & Safety Manager to join our Senior Management Team and lead our organisation-wide approach to health, safety and wellbeing.

About the role

Reporting to the Executive Director for Health & Safety, you will provide strategic leadership and expert advice across all areas of health and safety, ensuring legal compliance, best practice and continuous improvement across a diverse, community-based organisation.

You will be responsible for leading the development and delivery of our Health & Safety strategy, policies and systems. You will be expected to provide expert advice to senior leaders and managers on legislation, compliance and safe working practices as well as overseeing all risk assessment processes.

This is a varied and influential role, offering the opportunity to shape health and safety culture across a large, complex organisation.

About you

You will be a confident and experienced Health & Safety professional with strong leadership skills and the ability to operate at a strategic level.

Essential requirements include:

•     Full NEBOSH Diploma (or equivalent)

•     Graduate Membership of IOSH (or working towards it)

•     At least 3 years’ experience in a health & safety advisory role

•     Strong knowledge of current health & safety legislation

•     Experience of risk assessments and fire risk assessments

•     Excellent communication, reporting and organisational skills

•     Full driving licence and flexibility to travel nationally

Why Join Us?

•     Be part of a mission-driven organisation with strong values

•     Influence safety culture at senior leadership level

•     Work in a role with real social impact

•     Competitive salary and supportive working environment

As well as a competitive salary, the organisation offers generous benefits including enhanced pension contributions and annual leave entitlement, as well as access to over 850 high street and online discounts.

Closing Date:  Friday 6th February 2026. Please note that we reserve the right to close the advert prior to this date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.

Health & Safety Manager

Remote with travel required

G336FB

£57,382 per year

Permanent - Full-time

Posted today

Closing date: 07/02/2026

Job reference: JC1480327RemHSM

Documents

Health Safety Manager JD Jan 2026.docx

Health & Safety Manager

Remote with travel required

£57,382 per year

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Web Content Specialist

Do you enjoy improving websites and making them more engaging?

Are you passionate about creating user-friendly online experiences and helping with content updates that resonate with people?

Do you like supporting digital projects and working with creative teams to bring ideas to life?

Reporting to the Website Manager, this maternity cover role is a great opportunity for someone early in their digital career to build experience in web content and make a real impact. We’re looking for a creative and enthusiastic Web Content Specialist who enjoys working with digital content and wants to help grow our charity’s online presence.

You’ll support the day-to-day management of our website, helping to keep content up to date, clear and engaging. Working closely with colleagues across the organisation, you’ll help ensure our content reflects our brand, supports our goals and provides a positive experience for the people who visit our site.

What you’ll be doing

In this maternity cover role, you’ll assist with creating, updating and improving website content, helping our website drive engagement and support conversions. You’ll work with teams across marketing, product and policy, as well as external agencies, to help deliver content that’s accurate, accessible and engaging.

You’ll support the optimisation of content for search engines and user experience, learning how small changes can make a big difference to performance. You’ll also help maintain content quality by following brand and editorial guidelines, and contribute ideas for keeping our website fresh and relevant.

With guidance from the team, you’ll help review content performance using data and insights, and support improvements over time. You’ll also help ensure our content meets regulatory requirements, particularly around debt advice, while remaining clear, supportive and easy to understand.

About you

We’re looking for someone who is keen to develop their digital content skills and enjoys learning on the job. You’re a confident written communicator with a good eye for detail, and you’re excited by the idea of working with digital publishing tools and content platforms.

You might already have some experience in digital content or communications, or be looking to take your next step in this area. You have a basic understanding of SEO, user experience and digital best practice, and you’re interested in learning more. You’ve supported content updates, improvements or optimisation before, and you’re keen to build on this experience in a supportive environment.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Search vacancies

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Speculative applications

We'd also welcome a speculative application if you think you'd fit in with our team.

Send an application here »

Commercial Customer Marketing Specialist

Location: UK – hybrid  Contract: Permanent, Full‑Time 

About the Team 

The Commercial Advisory is Bauer Media Audio’s central growth partner, working across our 9 markets to keep our advertising offer future‑proofed, digital‑first and commercially effective, by advising on forward‑thinking innovation and ad tech, lifting audio’s perception through B2B marketing and insight, enabling cross‑market collaboration, and pursuing operational efficiencies (including AI‑enabled processes and Learning & Development).

About the Role 

We’re seeking a proactive and strategic Commercial Customer Marketing Specialist to help shape and deliver high‑impact, insight‑driven marketing initiatives that demonstrate the value of Bauer’s audio platforms.

You’ll lead customer acquisition, engagement, and retention for our B2B products and services across nine European audio markets. This hands‑on role combines strategic growth marketing with strong operational expertise in CRM and marketing automation.

Key Responsibilities   

Campaign Delivery 

• Develop and deliver B2B email campaigns and automated journeys that support sales and client retention.
• Plan and execute client‑facing events, webinars, and workshops to strengthen industry presence and relationships.
• Advise on loyalty programmes and key account marketing initiatives.
• Create sector‑specific marketing initiatives tailored to local market needs.
• Collaborate with Comms, Programming, Insights, and Creative teams to ensure alignment with strategic goals.

Marketing Strategy 

• Deliver the B2B growth marketing plan across awareness, acquisition, conversion, and retention.
• Plan and manage multi‑channel campaigns (Email, Content, SEO/SEM, Paid Social, Webinars) for key B2B audiences across Europe.
• Drive high‑quality lead generation and ensure a consistent pipeline of sales‑ready leads.
• Work with content and product teams to optimise assets for every stage of the customer journey.
• Define KPIs for growth and CRM initiatives, including MQLs, conversion rates, CPA, and CLV.
• Analyse and report on campaign performance, providing insights and recommendations to optimise activity and budget allocation.

Qualifications & Experience   

• Strong understanding of CRM, marketing automation, and B2B customer journeys.
• Experience delivering multi‑channel marketing campaigns in a commercial environment.
• Ability to turn insights into effective marketing strategies and executions.
• Excellent stakeholder management skills across multiple markets.
• Analytical mindset with the ability to interpret data and drive continuous improvement.
• A collaborative, proactive approach and a passion for growth marketing.

About Bauer Media Group

We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe’s largest Publishers. From women’s and celebrities’ magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France – both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people‘s everyday lives.

What’s in it for you

• You’ll have 28 days holiday, bank holidays & 2 volunteer days to use.
• Your development matters, so access to our internal training provider – Bauer Academy, is a huge win.
• We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay.
• You’ll have the opportunity for flexible working.
• And much more! Find the full detail...

Birmingham City Football Club is on the rise. 

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With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and​​is​playing​it’s​part in​once-in-a-generation ​opportunity​to support the transformation of England’s second city​as part of the​Sports Quarter project.​ With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.​

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The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.​

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We’re looking for a Digital Product Marketing Executive to support the development, optimisation and performance of BCFC’s digital platforms, including the club website, mobile app, streaming services, ticketing and retail journeys.

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Working closely with the Senior Digital Product Manager, you’ll help deliver product enhancements that improve fan experience, engagement and commercial performance in a fast-paced, high-traffic sporting environment.

​

This role is 37.5 hours per week (Monday-Friday) though some weekends may be required.

​

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Key Responsibilities

• Support delivery and optimisation of digital products across web, app, ticketing, retail and streaming
• Coordinate feature releases, enhancements and post-launch performance
• Monitor digital performance, insights and testing to inform optimisation
• Support key supporter journeys and user experience improvements
• Gather user feedback and translate insight into actionable recommendations
• Collaborate with internal teams and external platform partners
• Assist with briefs, asset coordination and brand-consistent delivery

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About You

• Experience in a digital, product, website or platform-focused role
• Familiar with digital optimisation, analytics and user journeys
• Highly organised with strong attention to detail
• Confident communicator and collaborative team player
• User-focused, proactive and adaptable
• Passionate about sport and digital experiences

​

​

​

What We Offer​:

• 23 days annual leave (plus bank holidays)
• Contributory pension scheme
• Opportunities for professional and personal development
• Discount on purchases from the club shop​
• A supportive and inclusive working environment and opportunity to contribute to a defining period in the Club’s future​

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Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.​

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​Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.

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Office Manager/Executive Assistant - Scotland

Job Introduction

As Office Manager/Executive Assistant for Scotland you will join us at an exciting time as we expand our work to more effectively reach out to, engage and support more people to live well with all types of diabetes, to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Office Manager/Executive Assistant will be part of a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care.

  Role Responsibility

• Provide administrative services and support, including minute taking, sourcing venues, liaising with outsourced suppliers.
• Provide an excellent customer experience to members of the public by being the first point of contact for general queries, managing Scotland mailboxes, responding to questions and/or signposting to the relevant colleagues.
• Provide information, support and responses to national enquiries, including people living with diabetes who contact the Scotland office.
• Implement and oversee a range of processes to a high-level including finance, health and safety, GDPR and other compliance requirements.

 The Ideal Candidate

You will be a team player, with a passion for working with people. You will build effective working relationships at all levels, both internally and externally, while demonstrating discretion with confidential matters. You will be flexible and have a proactive approach with the ability to work on own initiative. Compassion and openness is essential when providing a first-line response to people seeking support.

Please see job description below for further details.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview date: 2 6 February 2026 (In person – Glasgow Office)

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

To view a full list of accepted documents and the checks employers are required to make click here

To view guidance on proving your right to work to an employer click here

If you have any questions, please contact recruitment@diabetes.org.uk

Package Description

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more. Please refer to the job description pack to find out more about what benefits you can access if you become an employee of Diabetes UK.

About the Company

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications.

We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure.

We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day.

But there’s more to do. And you can be part of it. Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

Our commitment to Equity, Diversity, and Inclusion

Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particul...

Job Title:   Head of Learning Support (SENCO)

About our School

-educational independent preparatory school

(Reception to Y8). The majority of our (up to 285) pupils are Day Pupils. We also
St Paul’s Cathedral School is a co
accommodated in a purpose-designed boarding house. The Choristers follow an
educate the Choristers of St Paul’s Cathedral who are boarders at the school,
extended termly programme, enabling them to play a central role in Cathedral worship
at Christmas and Easter. Music permeates the whole life of the school and is central to
our ethos, in the context of a holistic education.

support of a dedicated and collegiate staff team. Around 85 teachers and support staff
Every day at St Paul’s Cathedral School, children achieve extraordinary things, with the
(full and part time), all contribute, directly or indirectly, to the safety and wellbeing, the
holistic development, progress and success of our pupils. Our philosophy is that all
achievement must be rooted in wellbeing.

noting that our parents feel that our location and exceptional ethos give pupils a strong
The Good Schools Guide has described us as ‘pastorally superb’ and a ‘joyful place’,
sense of being rooted in a community.

Job Description:

Head of Learning Support (SENCO)

We are delighted to welcome applications from outstanding, dynamic and suitably
experienced individuals for the role of Head of Learning Support (SENCO) from
September 2026 or preferably April 2026 if possible.

We are seeking an exceptional professional to lead our small department and contribute
to high quality learning support provision across the school.

The Head of Learning Support is line-managed by the Deputy Head Academic.

Whilst this is advertised as a full-time post, we are able to consider requests for part
time at 0.8 i.e.: 4 days.

Main Duties and Responsibilities:

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Provide inspirational leadership of SEND across the school, promoting inclusion
and high-quality provision for pupils with SEND.
Support the Head and deputies in determining the strategic development of
SEND across the school and ensuring the SEND policy is up to date and adhered
to by all staff.
Ensure that the school meets its statutory obligations regarding SEN under the
Equality Act, 2010 and SEND Code of Practice, 2014.
Ensure a high level of inspection readiness of SEND provision.
Maintain, review and develop the Learning Support register
Complete one-page learning support profiles for pupils on the Learning Support
register
Complete Individual Provision Maps for all children on the Learning Support
Register
Advise staff on procedures to raise SEND concerns, assessment, provision of
support and review of progress
Support all adults within school in understanding the needs of pupils with SEND
and delivering regular professional development sessions for teaching staff and
assistants.
Ensure a clear and comprehensive record of the graduated approach for
supporting SEND pupils is maintained, tracking support and progress
Ensure written records are kept as appropriate and in accordance with GDPR and
the Data Protection Act 2018
Work with parents, staff and external professionals to ensure high-quality
provision for pupils with SEND and any recommendations are embedded into a
pupil’s daily support.
Develop a collaborative and supportive relationship with parents ensuring they
are central to their child’s SEND support within school.
Liaise with external professionals such as Speech & Language Therapists,
Occupational Therapists, Educational Psychologists, Paediatricians and child
therapists and, where appropriate inviting them into school.
Interpret and share information from specialist assessment reports from
external professionals and use this information to inform SEND provision and
additional support.
Carry out observations and assessments at the earliest opportunity to support
understanding of additional needs and ensure support is put in place.
Develop a close working relationship with the Early Years Foundation Stage and
Pre-prep team to ensure staff are supported and potential SEND needs are
identified and supported as early as possible.
Work closely with the Deputy Head and Heads of Year to monitor the wellbeing
of pupils with SEND.
Plan, deliver and review targeted learning support lessons for individuals and
groups as part of the schools SEND provision plan.

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Meet with parents of pupils on the Learning Support register on a regular basis,
usually once a term.
Collate evidence to support access arrangement requests for pupils sitting
external school entrance examinations.
Line manage members of the learning support team, dyslexic tutor and school
counsellor
Oversee the work of the Mental Health Lead
Support the smooth transition to senior school for pupils with SEND by working
closely with Deputy Head Academic and parents and collaborating with chosen
senior schools.
Ensure sta...

Retail and Customer Services Supervisor - Devon

Retail and Customer Experience Supervisor                   

Responsible to: Visitor Services and Administration Manager          

Responsible for: Coordinating retail activities at Wildwood

Band: 3

ties

Principal Duties

Overall responsibility will involve:

Ensuring visitors to the park have an excellent experience throughout the customer journey.

With the support of the Visitor Services and Administration Manager, being responsible for the day to day running of the shop. You will be working the shop floor, leading your team by example and motivating the team. You will need to have passion and a genuine enthusiasm for retail, coupled with excellent customer service skills.

Leading membership sales, upselling and gift aid conversation, and motivating the team to do the same.

To be part of a team responsible for planning park events throughout the year, co-ordinating the delivery of these events for visitors and members. This will involve working with the marketing and social media team to promote these events.

Skills, Knowledge and Experience

To succeed in this role you will need:

Strong retail experience including the supervision of other staff.

The ability to keep accurate and detailed records of shop performance.

A flexible approach to your work, encouraging similar behaviours from the team.

Ability to plan effective working rotas that maximise optimum staff coverage whilst remaining budget conscious.

Confident in handling cash, credit card payments and gift aid.

Excellent organisational and delegation skills.

Be driven and passionate about working to and exceeding targets, encouraging your team to have the same drive and enthusiasm.

Excellent communication skills and the ability to develop and motivate the team.

The ability to forward plan and think strategically, demonstrating a strong can-do attitude.

To be able to confidently upsell and to convert visitors into new members and existing members into higher level members.

To actively support all departments including membership, fundraising, marketing and social media team, to help achieve targets and to deliver an unbeatable customer experience.

The confidence to carry out tasks independently and work alone, whilst also having the ability to work productively and successfully with a team.

A genuine love of British wildlife and a belief in Wildwood’s Mission.

Other considerations

The post is advertised as full time and will require significant weekend and bank holiday working.

No person shall be treated less favourably than another on the grounds of sex, sexual orientation, marital status, race, ethic or national origin, religion, colour, age or disability. As an equal opportunities employer, applicants for staff vacancies shall be shortlisted for interview and appointed purely on the grounds of their suitability for the post as laid out in the advertised job description.

Wildwood operates a no smoking policy in the park and in its offices.

Employment package

The full-time salary for the Retail and Customer Service Supervisor is £24,232

Core working hours are 9.00am – 5.00pm with an unpaid half an hour for lunch. This post is advertised as 37.5 hours per week over 5 days. The job will involve weekend working, some overtime and evening work as part of your normal duties.

The holiday allowance is 30 days a year, this includes statutory holidays.

Appointments are subject to confirmation after a six-month probation period.

Wildwood offers access to a stake holder pension, details of which will be supplied on confirmation in post. A

Procedure for applicants

Application is by C.V. and must contain the following information:

Name, address, contact phone numbers

Personal Statement

Employment history

Educational history

You should include a statement of the relevant skills and experience that you believe you will bring to the job, paying careful attention to the requirements of the job outlined above.

You should give two referees to whom we can turn for a confidential reference, one of whom should be your current or most recent employer. References will only be taken up for those candidates chosen for interview or, with regard to current employer, on offer of contract.

Applications will not normally be acknowledged, and you should consider yourself unsuccessful if you have not had a response within four weeks of submission.

Applications should be sent to Julie Lyness via the email jobs@wildwoodtrust.or...

Strategic Business Development Lead

In the Crick's Commercial Translation Team.

Part of Crick Operations.

Key information