VSA is a well-respected local social care charity, helping support the people of Aberdeen for over 150 years. Our mission is to provide the best of care to enable the best of lives; supporting individuals and communities to fulfill their potential. VSA provides vital support and services to people of all ages.

At VSA we support a person’s physical, mental, emotional and social well being through a range of residential and outreach support Services. Working in social care is a hugely rewarding career, and you can help change the lives of vulnerable children and adults. At VSA, we are looking for motivated and compassionate individuals to join our team.

VSA have an exciting opportunity available to join our care at home team as a Support/Care Worker working in Bridge of Don and the surrounding areas. We have Part-time permanent positions available and in return, you will receive a competitive salary and benefits.

Hours: Relief or Part Time - 24 and 30 hours available per week.

Rota: This role offers flexible working, with shifts available from 7am and latest shift finishing at 10pm. Rotas are reviewed on a fortnightly basis, we will be taking the lead from successful candidates on the hours/ days they are available to work. You must be able to work every second weekend.

Location: Bridge of Don and surrounding areas, caring for service users in their own home. Drivers preferred who have drivers license and own transport. Applicants must be familiar with the area and would be preferential if also reside nearby. Salary: £12.81 per hour

• Fuel Allowance
• Company pension
• Employee assistance programme
• Generous annual leave
• Refer a friend programme-Receive £200 when you introduce a family member or friend to VSA,
• Investment in your personal development and career through our learning and development programmes,
• Access to our employee discount scheme

You will have the opportunity to support a variety of clients with a range of disabilities, various health and support needs to maintain their independence while living at home.

We are welcoming applications from motivated, compassionate and responsible candidates. Experience within a care setting is preferred, but we accept applications from individuals who are looking to progress with a career in Health & Social Care.

You will also have the added benefits of extensive training as well as the opportunity to work in a role giving great job satisfaction.

Successful applicants will be providing support to individuals in their own home setting.

Start your career journey with VSA today!

Purpose of Job:

To contribute to the provision of quality services to meet the needs of service users, according to agreed VSA standards, policies and regulatory requirements.

Main Duties/Responsibilities:

• Communicating effectively with individuals according to agreed standards and procedures, accessing and updating records in keeping with guidelines.
• Helping to provide a safe and protective environment by complying with health, safety, and security procedures, including medication, and reporting accidents/incidents when appropriate.
• Supporting service users in their daily living, according to their recognised and agreed needs, providing personal care where necessary, adhering to practices which promote well-being, choice, and treating people with dignity and respect.
• Assisting service users in developing and maintaining social networks and relationships.
• Assisting and encouraging service users to develop skills and knowledge to live as independently as possible, if appropriate, with reference to the risk assessment process.
• Participating in the development, implementation and review of personal plans with service users.
• Supporting service users appropriately when they experience a significant life change or loss.
• Developing one’s knowledge and practice continuously through participation in training and development activities.
• Carrying out any other tasks from time to time, provided they are reasonable and within the postholder’s capabilities.
• Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.

Key Skills/Aptitudes:

• Ability to communicate well verbally with individuals.
• Abili...

VSA is a well-respected local social care charity, helping support the people of Aberdeen for over 150 years. Our mission is to provide the best of care to enable the best of lives; supporting individuals and communities to fulfil their potential. VSA provides vital support and services to people of all ages.

At VSA we support a person’s physical, mental, emotional and social wellbeing through a range of residential and outreach support Services. Working in social care is a hugely rewarding career, and you can help change the lives of vulnerable children and adults. At VSA, we are looking for motivated and compassionate individuals to join our team.

VSA have an exciting opportunity available to join our care at home team as a Support/Care Worker working in Aberdeenshire covering Ellon and the surrounding areas. We have Full & Part-Time permanent positions available and in return, you will receive a competitive salary and benefits.

Hours: 20 hours per week or more

Rota: This role offers flexible working, with relief and perm roles available and shifts offered from 7am and latest shift finishing at 10pm. Rotas are reviewed on a fortnightly basis, we will be taking the lead from successful candidates on the hours/ days they are available to work. However you must be able to work every second weekend . Hours can be discussed at interview.

Location: Aberdeenshire - Covering Ellon, Udny, Potterton Areas, caring for service users in their own home. DRIVING LICENSE IS ESSENTIAL AS SOME HOMES ARE IN RURAL AREAS. Salary: £12.81 per hour

• Fuel Allowance
• Company pension
• Employee assistance programme
• Generous annual leave
• Refer a friend programme-Receive £200 when you introduce a family member or friend to VSA,
• Investment in your personal development and career through our learning and development programmes,
• Access to our employee discount scheme

You will have the opportunity to support a variety of clients with a range of disabilities, various health and support needs to maintain their independence while living at home.

We are welcoming applications from motivated, compassionate and responsible candidates. Experience within a care setting is preferred, but we accept applications from individuals who are looking to progress with a career in Health & Social Care.

You will also have the added benefits of extensive training as well as the opportunity to work in a role giving great job satisfaction.

Successful applicants will be providing support to individuals in their own home setting.

Start your career journey with VSA today!

Purpose of Job:

To contribute to the provision of quality services to meet the needs of service users, according to agreed VSA standards, policies and regulatory requirements.

Main Duties/Responsibilities:

• Communicating effectively with individuals according to agreed standards and procedures, accessing and updating records in keeping with guidelines.
• Helping to provide a safe and protective environment by complying with health, safety, and security procedures, including medication, and reporting accidents/incidents when appropriate.
• Supporting service users in their daily living, according to their recognised and agreed needs, providing personal care where necessary, adhering to practices which promote well-being, choice, and treating people with dignity and respect.
• Assisting service users in developing and maintaining social networks and relationships.
• Assisting and encouraging service users to develop skills and knowledge to live as independently as possible, if appropriate, with reference to the risk assessment process.
• Participating in the development, implementation and review of personal plans with service users.
• Supporting service users appropriately when they experience a significant life change or loss.
• Developing one’s knowledge and practice continuously through participation in training and development activities.
• Carrying out any other tasks from time to time, provided they are reasonable and within the postholder’s capabilities.
• Have awareness and work within internal control systems in your area to facilitate improvement in the quality of service provided.

Key Skills/Aptitudes:

• Ability to communicate well verbally with individuals.
• Ability to ...

Windermere School seeks an experienced and committed Head of Learning Support to lead a dedicated team and ensure exceptional provision for pupils with additional learning needs across the School. The successful candidate will bring strong leadership, expert knowledge of SEND practice, and the ability to inspire colleagues while championing inclusive, high-quality teaching and learning.

Job Title
Head of Learning Support

Accountable To
Head, the Head of Prep and the Deputy Head

Accountable For
Teaching Assistants within the Faculty

Start Date
April 2026 or sooner

Application Deadline
Thursday 11 December

To apply, please download the following:

• An application form, self-disclosure form and explanatory notes about completing the forms and the recruitment process;
• The School’s Policy Statements on Child Protection and on the Recruitment of Ex-offenders.

Application forms and self-disclosure form to be sent to HR@windermereschool.co.uk

Applications will only be considered when submitted on a fully completed school application form.

Windermere School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. We obtain at least 2 references for all staff including those teaching in the Early Years Foundation Stage and enhanced criminal record checks through the Disclosure and Barring Services (DBS) for staff and volunteers who will have unsupervised access to children. This is in accordance with requirements under the Safeguarding Vulnerable Groups Act 2006. 

Applicants for posts may be invited for interview where we follow the NSPCC’s Safer Recruitment Guidance Procedures. As part of the shortlisting process, the School may consider carrying out an online search of the candidate as part of their due diligence process, in order to identify incidences or issues that are available publicly on-line, that may require exploration with that candidate. The School should inform the shortlisted candidate that on-line searches may be carried out.

Head of Learning Support

Full-time
September 2026

Wells Cathedral School seeks a full time Head of Learning Support to lead on the development and delivery of a highly effective whole school learning support strategy which successfully identifies and addresses the learning needs of all pupils.

Qualified Teacher Status and further training in Special Educational Needs are essential for this role.

Closing date: Friday 6 February 2026, 12 noon

A date for the Interviews is to be scheduled

Suitable candidates may be interviewed before the closing date and Wells Cathedral School reserves the right to withdraw the position if an early appointment is made. Applicants are therefore encouraged to apply early.

For further details, please download an application pack

September 2026

Wells Cathedral School seeks a full time Head of Learning Support to lead on the development and delivery of a highly effective whole school learning support strategy which successfully identifies and addresses the learning needs of all pupils.

Qualified Teacher Status and further training in Special Educational Needs are essential for this role.

Closing date: Friday 6 February 2026, 12 noon

A date for the Interviews is to be scheduled

Suitable candidates may be interviewed before the closing date and Wells Cathedral School reserves the right to withdraw the position if an early appointment is made. Applicants are therefore encouraged to apply early.

For further details, please download an application pack

• Location:H&F Mental Health Community Support
• Closing Date:30 January 2026
• Pro Rata Salary:39
• Contract Type:Permanent
• Working Location Type:On- Site
• Hours per week:39

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

We are seeking a dedicated professional to provide holistic, person-centred support to a group of key service users linked to local mental health services in Hammersmith and Fulham. Using the recovery approach and SMART support planning, you will help individuals increase independence, maintain accommodation, and enjoy a good quality of life. This role involves visiting service users in various settings—including their homes, the community, supported housing, and hospitals—while devising effective interventions for those who are hard to engage. You will enable access to medical and mainstream community services, liaise with partners such as community mental health teams and housing services, and work collaboratively to address gaps in clinical and wrap-around support. Responsibilities include conducting needs and risk assessments, creating and reviewing SMART support plans, reducing unplanned hospital admissions, and encouraging engagement with networks and informal support systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for someone with proven experience supporting individuals with mental ill health and complex needs, ideally within a community or outreach setting. You should have the ability to empower service users to achieve their goals and aspirations, alongside excellent knowledge of mental health issues, including signs, symptoms, and treatments. The role requires strong assessment skills to identify declining mental health and take appropriate action.

You will need a solid understanding of health and safety in community settings, key working practices, person-centred support planning, and the recovery approach. A commitment to equality, diversity, and promoting service users' rights, privacy, dignity, and choice is essential. Knowledge of welfare benefits relevant to the user group, safeguarding principles, and the ability to address safeguarding concerns appropriately are also required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout thei...

If you would like to apply for this role please  fill out the Online Application Form

As a trust, our mission is to support people with learning disabilities to fully develop their individual potential by providing opportunities, enhancing life skills, ensuring informed choice, and influencing society.

• We appreciate each person. Everyone is different – we respect and celebrate this.

• We’re always learning. We all have something to offer and more to learn.

• We’re always improving. Striving to give our best and to have more impact.

• We push for change. We will challenge society to be fully inclusive.

• We find the joy in everyday life. We have the freedom to be ourselves and enjoy what we do.

We are not licensed to sponsor employees for visas; therefore, we are unable to offer sponsorship for this role. You need to have, or be able to obtain, right to work in the UK in order to take up this position.

  All staff working for, or on behalf of Minstead Trust, understand their responsibilities in relation to safeguarding adults at risk and know who to escalate concerns to within Minstead Trust.  

Due to the nature of this employment sector your application is subject to a successful Disclosure and Barring Service check (DBS). ...

Help us make a difference to people with life-limiting illnesses…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

About the role

We’re looking for a Desktop Technician to join our Digital Business Support Team, providing IT support for our staff, volunteers and patients.

Our Desktop Support Technicians:

• Support bespoke applications, desktop & laptop systems, and mobile devices
• Troubleshoot printing devices and network connectivity problems
• Provide support to staff with all existing systems and supporting staff IT training
• Support the rollout of new projects
• Play an active role in the on-call team to support the hospices out of hours

Much of this role is focused around supporting users with their digital needs and providing excellent customer service.

You’ll be working in an environment that offers insight into many aspects of the IT industry, such as enterprise level network security, ICT planning, documentation, and high-end hardware. You’ll also be provided with a training programme to develop your skils and knowledge.

This position is office-based at our Warwick Hospice, with occasional travel to our other sites when required. You’ll usually work during office hours, Monday-Friday, with some out-of-hours, on-call work, on a rota.

Similar roles include: IT Support Engineer; IT Technician; Helpdesk Assistant.

About you

To be one of our Desktop Support Technicians, you’ll need:

• Experience with and good working knowledge of desktop systems, hardware, drivers and security
• Abilities in installation, diagnostic, upgrade and restoration
• Skills in teamwork, time management, customer service, problem-solving and communication
• Continual professional and personal development

The workload can be varied with periods of increased pressure and deadlines, so problem-solving and time management are key.

A standard DBS check will be required, because this role involves some interaction with patients. We will arrange and cover the cost of this check if your application is successful.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:

• Increased employer pension contribution
• 28 days annual leave + bank holidays, increasing with long service
• Additional leave purchasing
• Winter savings club
• Discount schemes including Blue Light Card
• Death in service benefit
• Dedicated staff wellbeing team & mental health first aiders
• Colleague Support Service: confidential financial, legal & mental health support
• Cycle to work scheme
• Free on-site flu jabs
• Free feminine hygiene products
• 24/7 GP access
• Free eye tests
• #DoingOurBit online fitness and wellbeing platform

How to apply

Please click ‘Apply’ below to answer a few short questions and attach your CV.

If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, recruitment@mytonhospice.org or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX

We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show...

Community Support Services Coordinator (Western Isles)

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as a Community Support Services Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.

The Coordinator plays a vital role in delivering Community Support services across the Western Isles for people living with chest, heart, and stroke conditions, as well as Long Covid.

They are responsible for leading a high-quality, person-centred service that empowers individuals to build confidence, manage their condition, and work towards their own goals. This includes the recruitment, retention, and line management of volunteers who provide goal-oriented and time-limited support, helping people take positive steps towards greater independence and self-management.

The Coordinator will also develop strong local connections and a detailed community map to support effective signposting, ensuring people can access the right support at the right time.

Applicants will be expected to live within the Western Isles to allow for community support to be offered on a daily basis within their local area in either a group or 1-2-1 setting. Applicants will also be expected to network with referrers in their local area and build connections to recruit a strong team of local volunteers within the area. Occasional travel across Scotland may be required for training, meetings and conferences.

This post is available as a full time post on 32.5 hours or as a job share (2 x part time posts).

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please see our website at: Work With Us - Chest Heart & Stroke Scotland

where you will be able to apply online or contact the HR Department via email to

If you need this application form as a Word document, in larger print, audio form, Braille or in another language, please contact us by phone 0131 225 6963 or email recruitment@chss.org.uk

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Supported Internship Job Coach (Selby)

• Job Category
• Children Services | Support, Advice and Guidance
• Location
• Yorkshire, United Kingdom
• Salary
• £25,062 - £30,917 FTE
• Closing date
• 29/01/2026
• Ref
• 27793
• Contract type
• Permanent
• Total hours per week
• 37.5
• Description
• “Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

  At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

  For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

  Purpose

  To support interns on Prospects Supported Internships to progress in their work placements and make successful transitions into paid employment. To provide training and support for business partners and families, to ensure success during the workplace placements and to seek out job opportunities both within and outside of the host employers.

  Download the Job Description for full details.

  Location:

  You will be based in Selby, Yorkshire

  Employee Benefits

  As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
  • 2 days paid volunteering leave each year
  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, MANaging Network, Menopause Network Group)
  • Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
  • Opportunity to request flexible working from day one
  Our Strategy

  To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here:

  https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf Join a diverse and inclusive organisation

  Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

  In addition;

  • We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
  • We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
  • Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

  We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

  If you have accessibility requirements and/or would like further information about the role, please contact:

  Resourcing@shaw-trust.org.uk Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Psychologist - North Wales

This role is responsible for the provision of a high quality, evidence based and specialist programme of psychological assessment and support for people dealing with cancer.

You will contribute professional expertise to the Maggie’s MDT and integrated programme of cancer support for people living with the impact of cancer, aligned with the Clinical and Counselling Psychology Role Expectation Guidelines.

You will contribute to the Maggie’s organisational programme of psychosocial research and work closely with the Centre Head to develop and promote the programme of support.

We would encourage any interested applicants to reach out for an informal chat with our Maggie’s North Wales Centre Head, John Costigan-

You will contribute professional expertise to the Maggie’s MDT and integrated programme of cancer support for people living with the impact of cancer, aligned with the Clinical and Counselling Psychology Role Expectation Guidelines.

You will contribute to the Maggie’s organisational programme of psychosocial research and work closely with the Centre Head to develop and promote the programme of support.

We would encourage any interested applicants to reach out for an informal chat with our Maggie’s North Wales Centre Head, John Costigan-

Key responsibilities

• Responsible for psychological leadership and the governance of psychological thinking, recording and activity undertaken within the centre team.
• Provide specialist psychological assessment and intervention for people living with the impact of cancer by utilising a range of psychotherapeutic formats for support including individual, couples, family, group work, support groups and networking groups, and other mechanisms including psycho-educational formats such as workshops and lectures.
• Utilise theoretical and evidence based practice in relation to programme provision
• Record and report all data in relation to own work.
• Supervise centre staff regarding psychological aspects of programme provision and facilitate staff support and supervision meeting.
• Responsible with the Centre Head for training and development of staff and volunteers.
• Ensure the development and articulation of psychological best practice within the centre
• Develop and assure quality and evaluate Maggie’s programme in collaboration with the Centre Head, at a local and national level.
• Responsible for the management of psychological risk within the centre.

Full responsibilities are listed in the attached job description 

Skills, knowledge and expertise

• Postgraduate doctoral level training in clinical or counselling psychology (or its equivalent for those trained prior to 1996) and eligible for chartered status with BPS
• Contributing to and working within the context of a multi-disciplinary care team.
• Teaching/training and providing consultation to groups - professional or non-professional.
• Familiar with working from models of psychological wellness, the psychology of health, normal adjustment to illness and quality of life in contrast to a medical model of illness.
• Demonstrable skills in design and conduct of audit and research.
• Expert communicator able to convey complex, highly technical and clinically sensitive information to clients, families, carers and a range of lay and professional persons.
• Project management and IT skills that support qualitative or quantitative research.

Job benefits

• You’ll spend time at one of our incredible centres to experience our programme of support and see first-hand the difference we can make.
• A structured orientation week will cover everything you need to get settled in your new role.
• Holiday entitlement that helps you create a manageable work life balance.
• Generous sick leave cover.
• A supportive and friendly working environment.
• Tailored learning and development opportunities.
• Kitchen facilities with free tea, coffee and fruit bowl.
• Workplace pension and free financial advice from an independent financial advisor to help you plan for your future.
• Option to keep a pre-existing NHS pension if eligible.
• Travel and cycle loans.
• Eye test expenses and money towards glasses.
• Enhanced maternity pay.
• Our buddy system links you with a colleague to give you extra support in your first few months.
• Facilitated stress management courses and access to our clinical psychologists for support.

About Maggie's

We provide free practical and emotional support for people living with cancer, and their family and friends. We have centres across the UK and a growing international network, with more planned...

Location: Remote with possible requirement for South-East England site travel

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £30,809.83 per year

Contract: 12 monthsFTC

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Operations System Support Advisor:

to provide training and support to volunteers and employees in the use of some of Cats Protection’s operational systems

provide excellent first line professional support for these systems and wider operational delivery

communicate effectively with volunteers to ensure compliance with the charity’s policies and standards in addition to understanding and meeting the volunteers’ needs

monitoring several internal operational support mailboxes, processing daily email enquiries, delivering remote support and advice in a professional manner

maintain and update processes and guidelines relating to several of the charity’s operational systems

providing system data when requested and working with other departments when required to deliver system data, information and support

About the Operations Support team:

a small team Operation System Support Advisors, with specific regional responsibility

have a flexible approach to facilitate the support, development and delivery of the expanding system criteria, to meet the charity strategic aims

provide the necessary guidance and training to our volunteers and employees with remote support to enable the understanding and use of our systems

maintain and update processes and guidelines

work collaboratively with each other and with wider teams to support and develop system development

What we’re looking for in our Operations System Support Advisor:

confident using Microsoft Office programmes – Word, Excel, Outlook

experience using databases, CRM or related systems

experience of presenting and explaining technical or complex information to audiences with a range of abilities

customer service background

hold a full valid UK driving licence and be able to travel if required

What we can offer you:

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

Anonymised application form

Virtual interview with written exercise and presentation on Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

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Do you want to use your brilliant people skills to change lives?

As a Peer Support Lead, you’ll be out in the community every day — meeting people, breaking down barriers, and bringing positive change. If you have passion and energy, can use your lived or learned experience to engage and support people, we want to hear from you! 

You will:

• Plan and deliver outreach, engaging people who need support and help them find healthcare.

• Work with amazing partners in hostels, drug services, and the NHS.

• Run training and workshops about hepatitis C, HIV, and liver health.

• Do simple finger-prick blood tests

• Lead and inspire a team of lived-experience volunteers.

• Carry out vital harm reduction work including needle and syringe provision

You’ll get full training, ongoing support, lots of great benefits, and a chance to make a real impact!

Roles will be based in Cheshire & Merseyside. We will interview people as they apply. 

If you would like to apply for this role, please download and complete the below application form and send it to administration@hepctrust.org.uk