CW+ Art and Design Research Volunteer About CW+ CW+ is the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. Our vision is to enable every patient to receive outstanding care, in our Trust’s community of more than 1.5 million people and beyond. Our mission is to work with our Trust to create world-class facilities, drive innovation and research, and enhance patient and staff wellbeing. Using our expertise in partnership building, arts in health and healthcare innovation, we develop creative solutions to support an evolving NHS. We are proud pioneers in the field of Arts in Health. Built in 1993, Chelsea and Westminster Hospital was the first hospital in the UK to lay an arts and design manifesto as part of its build plans, briefing architects to include artworks in public and clinical areas, and having an acquisitions and commissioning policy from its inception. About the CW+ Arts in Health programme Our pioneering Arts in Health programme focuses on the link between human health and the environment, building on the robust body of evidence that outstanding design and engagement with the arts can improve physical and mental wellbeing. We hold a collection of more than 2,000 works of art and digital installations, many of which are on display around our hospitals for all to enjoy. And our Arts for All programme brings daily music, performance and creative activities into the wards, using art as a tool for healing. Drawing on 30 years of expertise, we create environments that encourage patient recovery and support staff in delivering the best possible care. Our Design and Environment programme works with renowned partners who specialise in health, technology and environmental design, to address the factors which create the optimum healing environment. These include temperature, lighting, acoustics, air quality, closeness to nature, wayfinding, privacy and the arts and technology. Underpinning all of our work is an objective to grow a robust body of evidence that clearly demonstrates the impact on patient outcomes, care delivery and cost effectiveness of these programmes and enhancements. Become an Art and Design Research Volunteer This is an exciting opportunity to support the research and evaluation of the Arts in Health programme. We are looking for an individual with an interest in arts in health, design, and research or evaluation methods, who is looking to gain experience in data collection and analysis in a busy healthcare setting. Duties may include: • Working directly with patients and staff to collect feedback on art and design projects, using qualitative research methods such as surveys, interviews and focus groups. • Assisting with the analysis of feedback data in both qualitative and quantitative forms, and helping turn this data into useful reports and presentations. • Contributing to the development of new approaches to capturing feedback, such as creative arts-based methods. • Assisting with the delivery of the Arts in Health programme and activities where relevant. • Supporting colleagues, contributing to a happy and productive, values-driven working environment. • Championing CW+’s mission and maintaining the highest standards of professionalism and integrity. Person specification The Arts for All volunteer will have good research and IT skills. • Excellent verbal and written communication skills • Excellent project support skills and strong organisational skills • Professional and excellent interpersonal skills • Excellent IT skills, including Microsoft Office • An effective team worker with energy, initiative and flexibility • Comfortable working in a hospital/clinical environment • Interest in the arts and health What does this role offer? • The opportunity to learn more about the CW+ Arts and Health programme, and the impact that art and design can have on patients and staff within a busy healthcare setting • Training opportunities – the chance to work with our wide network of specialists and experts to develop skills in arts and health research and evaluation. • The chance to meet new people – working directly with our Art and Environment team, as well as other teams and the CW+ Head of Impact and Evaluation • Out-of-pocket expenses will be covered, including travel to and from the hospital. Where? The role will be based at Chelsea and Westminster Hospital and occasionally at West Middlesex University Hospital. There is a free shuttle bus from Chelsea to West Middlesex if transportation is required. When? Due to the training and induction required, we are looking for someone who could commit at least one working day per week for a minimum of six months, and who would become a key part of our team. CW+ is committed to helping our volunteers thrive and develop in their role, and ensuring we provide exciting opportunities, training and support. If you are interested in working with us at CW+ o...
Administrator- Operations services (North)
Overview
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ID
300012
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Salary
£13.01 per hour
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Type
Permanent - Part Time
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Location
Leeds & Wakefield
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Hours
18 hours per week
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Closing Date
02/02/2026
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Interview Date
To be confirmed
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Downloadable Files
Looking for a new challenge?
We are currently recruiting for and Administrator to join our fantastic team at Sense with the North operational services.
This is a Permanent part time role, working 18 hours per week. The shift pattern can be flexible to best suit you and the team.
As our Administrator, you will provide a comprehensive, high quality and responsive administrative service to the Head of Operations for North and Care Managers for the Day, Residential and Supported Living Services in Leeds & Wakefield.
A full UK Driving License and your own vehicle is desirable as you may be required to visit our services as part of your role.
We’re looking for enthusiastic applicants who have:
- Previous Administration experience.
- Proficient IT skills, including Microsoft Office, Outlook & Teams.
- Strong communication skills.
- A high level of attention to detail.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
Closing Date
02/02/2026
Consultant - Partnerships, India
About the British Asian Trust:
The British Asian Trust is a diaspora-led international development organisation, delivering high quality programmes in South Asia. Since our formation, we have reached the lives of over 18 million people across India, Pakistan, Bangladesh, and Sri Lanka with high-impact interventions to address the subcontinent’s critical unmet needs in areas of livelihoods, mental health, education, child protection and conservation.
Role overview:
We are looking for a consultant-partnerships to join our team and help us deepen our engagement with the government in India across our work in education, skilling and livelihoods. This includes several new initiatives to institutionalise employment and entrepreneurship initiatives. This role will be based in Gurgaon, India.
Key Deliverables:
- Shaping content for meetings with the Ministry of Skill Development and Entrepreneurship.
- Provide input and draft MoUs and Contracts
Manage data, create reports for external stakeholders and funders. - Research opportunities to provide customised state level offerings.
- Track latest research and global developments in the field of skilling and livelihoods with a systems lens.
H ow to apply:
Read details of the role and submit your application online
Closing date for applications: Friday, 30th January 2026.
We value diversity and aspire to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.
Please note that due to the large number of applications we expect to receive we will only be able to contact short-listed candidates and cannot offer feedback on unsuccessful applications.
Thank you for your interest in working for the British Asian Trust. We look forward to hearing from you.
Development Manager
The Development Manager will be responsible for driving philanthropic, partnership and grant income within the Development Team, achieving ambitious fundraising targets to support Storyhouse’s charitable mission and artistic programmes.
You will prioritise fundraising from trusts and foundations, and individuals, including public sector grants, major donors and philanthropists. To ensure a sustainable and diverse income base you will work with other members of the Development Team to steward and support corporate partnerships, legacy giving and other donor relationships as required.
Title: Development Manager
Reports to: Development Director
Salary: £32,000 per annum
Contract: Permanent, Full time, 40 hours per week
Applications should be submitted on or before 16th February 2026, 10am.
Interviews: 26th February 2026
Details
£32,000.00 per year
Location: Hunter Street, Chester , CH1 2AR, GB
Title: Development Manager
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development & Communications
Salary: £33,410 – £36,678
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.
This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.
This role will be responsible for:
Funding Development & Applications
• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.
• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.
• Research and identify new funding opportunities to maintain a strong pipeline.
• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.
Relationship Management
• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.
• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.
• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.
Campaigns & Individual Giving
• Lead individual giving activities.
• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.
Storytelling & Impact
• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.
• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.
The ideal candidate will have:
• Experience in fundraising or partnership development within the charity or social impact sector.
• A strong track record of writing successful funding proposals and trust/foundation applications.
• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.
• Experience researching prospects and managing a varied funding pipeline.
• Confidence presenting to funders and external audiences.
• Strong relationship-building skills with individuals and organisations.
• The ability to work with data and monitoring insights to strengthen reporting and funding cases.
• Excellent organisation and multitasking skills in a fast-paced environment.
• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.
Benefits:
• A friendly, supportive team.
• Opportunity to engage with global partners and influential funders.
• Autonomy to shape fundraising approaches and contribute innovative ideas.
• Healthcare cash benefit scheme (with the option to include partner/children).
• Corporate eye-care scheme.
• Life insurance.
• Non-contributory Group Personal Pension Scheme with 7% employer contribution.
• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).
• Cycle to Work scheme.
• Season Ticket Loan.
• Ability to swap two bank holidays to suit personal needs.
• Flexible work...
From March 2026
Part time hours, Term Time only, Flexible, Permanent Contract
Closing date for applications: Midnight Wednesday 28th January 2026
Interview Date: Thursday 5th February 2026
TERMS AND CONDITIONS SPECIFIC TO THE DEVELOPMENT MANAGER ROLE
The salary for this role is £ 32,977 per annum to £ 39,083 per annum, dependent on experience.
The Development Manager role is offered at 30 hours per week, to be worked over four weekdays (predominantly 9.00 am to 5.00 pm), during term time, with ten additional days to be worked in the School holidays. This includes a 30-minute unpaid lunch break. Occasionally, additional hours may be required (for example, to support Development Office events) and will be recognised with time off in lieu.
We are open to discussions on flexibility and consider part-time and term-time working arrangements for the right candidate. Please mention what working hours you would ideally be looking for in your application.
Clifton High School is seeking an experienced Development Manager who will inspire a culture of philanthropy, engage and grow our networks and ultimately secure success for our 150th Anniversary Appeal. Working with the Director of Development and wider team, the successful candidate will also build on our existing communications and events programme to strengthen engagement between our alumni network (The Clifton Rosarians) and our School.
The key responsibilities for this role include:
- Developing donor relationships across our stakeholder groups to secure the success of our ‘Funding the Future’ 150th Anniversary Appeal
- Grow our donor engagement programme, including communications and events
- Develop our regular giving and legacy fundraising schemes
- Encourage alumni engagement to complement and enhance the School’s further education and careers offering
Previous experience in a similar fundraising role in an Independent School or charity is desirable but not essential.
Tramstop Café, Colyton & Claudes Café, Seaton
quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors. Day to day serving visitors with their catering requirements. Housekeeping duties including the dishwasher. Dealing with visitor’s inquiries and complaints satisfactorily. Ensuring a clean, tidy, and efficient environment for staff and visitors. To have a working knowledge of all products available in Seaton Tramway. Any other reasonable task within the competence of the volunteer. Training to be given.
Empowering young minds and changing futures.
You`re someone who cares deeply about making a difference…not just for today, but for a young person`s entire future.
You bring a blend of clinical expertise, compassion, and creativity, ready to meet children and young people where they are and help them move forward with confidence.
You`ll need to be a qualified Mental Health Practitioner, confident in using therapeutic interventions like CBT or solution-focused techniques, and experienced in working with children, young people and families, especially those facing emotional or behavioural challenges.
But it`s not just about what you know, it`s how you connect. You`re a natural collaborator, able to build trusted relationships with schools, families and multi-agency partners, and you understand the power of early support in educational settings. Safeguarding, risk management and communication come naturally to you, not as tick boxes, but as vital tools for building trust and safety.
You`re reflective, adaptable and committed to learning, with the drive to grow professionally and the values to guide others through difficult moments with hope and respect.
If you`re excited by the chance to work in an amazing supportive, forward-thinking team and to use your skills to help children and young people thrive - we`d love to hear from you.
Volunteer Programme Administrator
Are you a highly organised administrator with excellent attention to detail and a passion for supporting volunteers?
We usually respond within two weeks
Job Title: Volunteer Programme Administrator
Level: 4A
Salary: £19,188.00 pro rata per annum (£23,665.20 FTE)
Location: Chilcomb House, Winchester
Hours: 30 hours per week
Type of Contract: 9-Month Fixed-Term Contract
Job Description: Volunteer Programme Administrator
Are you a highly organised administrator with excellent attention to detail and a passion for supporting volunteers?
As a dynamic, community-focussed charity we believe in the power of volunteers to transform communities and are looking for a Volunteer Programme Administrator to support our Volunteer Programme Coordinator to help us achieve our vision to change lives through culture.
We are delighted to have recently won further funding from the National Lottery Heritage Innovation Fund to support us to grow and expand our volunteering programmes. This role is fixed term to help us not only create an industry leading volunteering programme through engagement, development and unique volunteering opportunities but to also support with the development of pathways into volunteering and create opportunities for from both ours and other local social impact programmes to build ‘employment ready skills’.
We are open to considering flexible working proposals such as hybrid working and flexible hours.
A bit about you
You’ll provide administrative support to our Volunteer Programme Coordinator to enable us to deliver a high quality volunteering programme that engages, motivates and diversifies our volunteer pool. You’ll be highly motivated, have excellent communication skills, be comfortable adapting to change and driven to help us deliver our industry leading volunteering programme.
You’ll bring previous experience of supporting volunteers through the end to end recruitment process and enhancing their experience. You’ll have an eye for detail and accuracy, understand GDPR compliance and be an integral part of the creation and implementation of good practice for volunteering across (HCT).
Who we are
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.
We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.
The benefits of working for us
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25 days annual leave + bank holidays (pro-rated for part time working)
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5% Employer pension contributions
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Generous occupational maternity, adoption and paternity pay
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Enhanced occupational sick pay
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Generous compassionate leave scheme
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Paid emergency leave
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Industry leading Employee Assistance Programme
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Access to same day GP appointments for employees and their immediate family
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Life assurance scheme (x3 annual salary)
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Interest-free Season ticket loans and travel loans from first day of employme...
Specialist Support Workers- Bedfordshire
Specialist Support Workers- Bedfordshire
Are you passionate about making a real difference in the lives of Deaf, Deafblind and Hard of Hearing people?
Action Deafness is looking for dedicated Specialist Support Workers to join our dynamic and growing Care and Support team!
If you are looking for a rewarding career where you can truly empower others, learn more about this opportunity.
We are recruiting in the following areas:
East of England
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Bedfordshire
Why work with us?
At Action Deafness, we pride ourselves on creating a supportive and inclusive environment that empowers our team members to thrive. By joining us, you will:
- Make a direct impact:Help individuals achieve their goals and enhance their quality of life through tailored support.
- Be part of a caring community:Work alongside a passionate and collaborative team that values diversity and inclusion
- Develop your skills:Receive ongoing training and professional development opportunities to help you grow in your role.
What we are looking for:
We are seeking enthusiastic individuals who possess:
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Experience in social care or a related field.
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A strong understanding of the needs of Deaf individuals.
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Excellent communication skills, including proficiency in British Sign Language (BSL) is desirable.
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A compassionate and patient approach to supporting our valued Community.
What we offer:
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Competitive salary and benefits package.
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Flexible working hours to promote work-life balance.
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23 days holiday per annum, increasing to 28 days after 5 years’ service.
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1 Wellbeing Day per year.
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Company Pension Scheme.
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Sick Pay.
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Employee Assistance Programme.
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DBS Enhanced Check.
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A detailed induction to the company and the role.
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Skilled and supportive team working.
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Ongoing training and support.
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Progression opportunities at a Deaf-led organisation.
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A rewarding role where your contributions truly matter!
If you are ready to make a meaningful difference and be part of a fantastic organisation, we would like to connect with you.
Apply now!
If you are interested in joining our team, please email your CV to hr@actiondeafness.org.uk or complete the application form below. Any queries, please email HR.
For more information about Action Deafness and our mission, feel free to take a look around our website.
Together, let’s empower Deaf people to lead fulfilling lives!
Location: London, NW3 or Remote in any country where WAGGGS can contract for service
Hours / Tenure : 28-35 hours per week
Contract Type: 12-month Fixed term contract
Salary / Fee: Dependent on location, contract and experience
Closing date: 22 January 2026 (17:00 GMT)
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world.
The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global Movement thriving, united and growing. This role operates within the context of a volunteer-led global charitable organisation with 153 Member Organisations.
About the Role:
The purpose of this role is to coordinate and support Monitoring, Evaluation and Learning (MEL) across WAGGGS’ Learning and Leadership Development (LLD) portfolio and other global programmes, as needed. The role supports the development and implementation of organisational and programme-level MEL frameworks, systems and tools, and contributes to effective data collection, learning and reporting.
The MEL Coordinator collaborates with the organisational MEL Manager and wider MEL team to ensure alignment with organisational MEL approaches, standards and systems, while providing day-to-day MEL coordination and technical support to LLD teams and other programmes.
About You:
As the successful candidate, you will have strong analytical and research skills and an interest in leadership, education and gender equality. You will have experience of monitoring and evaluating behaviour change, specially designing and testing monitoring and evaluation plans, and gathering, analysing and sharing data.
How to apply
If you are interested in this position, please download the recruitment pack and submit your CV and cover letter via recruitment portal.
Please contact our Human Resources team if you have any issues applying for this position.
Please submit your CV and Covering Letter to be considered for this role.
A note for recruitment agencies
We prefer to hire people directly and have a preferred supplier list. We will be in touch if we need you.
Bank Female Clean Team Member
Bank Female Clean Team Member
Nuffield Health Baltimore Wharf FWC | Cleaning | Bank Contract - Ad hoc
£12.82 per hour
As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness in our Fitness & Wellbeing Clubs is a big part of this. That’s why, if you’re helping us to create a clean, safe and pleasant environment for customers, we’ll really value what you do.
As part of the Nuffield Clean Team Member at our gym, we’ll expect you to organise your work and plan your time with assistance from a Team Leader to ensure that cleaning never gets in the way of a customer’s experience. You will use the latest cleaning equipment, products and this will be supported by a first-class training programme. You have a friendly nature and good communication skills, which will come in handy when you’re interacting with colleagues and customers.
As a Clean Team Member, you will:
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Clean and prepare a range of areas at our club
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Care about our customers
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Take pride in your work
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Experience in a similar role, you will be well organised and will ensure that cleaning processes are followed and that the location is clean, pleasant and safe for customers.
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Use equipment safely (such as scrubber dryers, rotary machines & carpet cleaners)
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Be responsible for a variety of tasks, from gym, changing room, shower & poolside cleaning, waste removal & periodic deep cleaning
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
A major part of this role will involve cleaning the female changing rooms and so we require a female Cleaner only for this role. This in no way affects any other candidate rights. Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all...
Service Delivery Coordinator
- locations
- Milton Keynes
- Manchester
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- R7246
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
Service Delivery Coordinator
Permanent
Manchester: £26,730 - £30,555
Milton Keynes: £27,832 - £31,815
Hybrid Working
Are you well-organised with a keen eye for detail?
Imagine being part of a team that helps shape fairer tests and greater opportunities for learners worldwide. At GradeMaker, we’re transforming how assessments are developed and delivered for Awarding Organisations and Education Ministries across the globe.
As a Service Delivery Coordinator, you’ll play a pivotal role in our Delivery and Client Success team, working closely with clients to ensure they get the most from our platform. You’ll combine technical know-how with customer engagement, supporting site setup, managing user accounts, and resolving issues all while building strong relationships and contributing to process improvements.
Travel to Cheltenham and other AQA offices will be required as part of this position.
If you’re curious, organised, and eager to learn, this is the perfect opportunity to grow your skills and make a real impact in education technology.
What’s in it for you?
- Hybrid working with modern office spaces (Manchester office includes a gym, games room, and yoga studio).
- Generous annual leave: 25 days plus bank holidays, rising each year for your first five years.
- Private Medical Insurance and Health Care Cash Reward Plan.
- Paid volunteering days and access to an exceptional pension scheme (up to 18.5% combined contributions).
- A chance to shape processes and workflows in a newly restructured team, bringing your ideas to life.
What will you be doing?
- Client Support & Implementation: Assist with onboarding, site configuration, and deliver training sessions.
- Data Management: Investigate and resolve support tickets promptly.
- Client Support: Manage user accounts and create clear user guides.
- Data Management: Collate and interpret client data to identify trends and support reviews.
- Product Support: Help develop and maintain user support materials.
What do you need to succeed?
- Proficiency in Microsoft Office and familiarity with software services are essential, and an IT background or experience with technical platforms would be an advantage.
- Strong customer focuswith excellent communication skills.
- Attention to detailand an analytical mindset.
- A proactive, positive attitude and willingness to learn.
- Ability to work independently and collaboratively in a dynamic environment.
Diversity and Inclusion statement
At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.
What do I do next?
Please submit your CV and a cover letter which details how you are the perfect person for this role.
The closing date for applications is 23.59 on Wednesday 28th January 26.
Interviews will be held in Milton Keynes on Tuesday 10th February and Manchester on Wednesday 11th February 2026
#CRE23
...Hours: 28 per week
Contract: Permanent
Salary: £23,590 - £25,155 per annum pro-rata
Driving: Full UK driving licence required with access to own vehicle.
What will a day in the life of a Service Delivery Coordinator look like? You'll be:
- Starting your day with a team briefing, discussing priorities and planning tasks.
- Managing and supporting staff and volunteer teams, ensuring they're well-organised to meet service user needs.
- Coordinating with local agencies, attending networking events, and promoting our services.
- Overseeing the maintenance of accurate records and the administration of the service.
- Engaging in volunteer recruitment and conducting regular training sessions.
- Providing feedback on service improvements and collaborating with local management.
- Proficiency in using computers, including knowledge of online stock management systems and Microsoft Office.
- Ability to influence commissioners, funding bodies, and various stakeholders with ease.
- Proven volunteer management and team-building skills to effectively lead small groups.
- Strong interpersonal and communication skills to handle queries professionally and confidentially.
- Capable of working independently with minimal supervision, prioritising tasks effectively under pressure.
- Knowledge of marketing strategies to promote and support the service, especially during times of crisis.
Interested? The closing date for applications is 23.59 on Wednesday 21st January 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.