Vacancy at Peterborough United
Head of Ticketing and Supporter Services
Weston Homes Stadium (office based role)
Details
- Salary- Competitive salary - dependant on experience
- Hours– Full time including home match days
- Contract– Permanent
- Location– Weston Homes Stadium
- Benefits- Prestigious hospitality events, discounted club merchandise, additional holiday entitlement, learning & development - supporting you to develop your potential & achieve in your career, collaborative & inclusive working culture plus more
- CLOSE DATE: 31st January 2026. Please note, we may close the vacancy early where we receive significant numbers of applications.
- Oversee the day-to-day operations of the ticketing and supporter services departments, including staff management, training, and performance evaluation.
- Develop and implement ticketing strategies to drive sales, including pricing models, dynamic pricing, and promotional campaigns, while aligning with supporter engagement goals.
- Manage relationships with Ticketmaster Sport and other external partners to ensure system reliability, updates, and integration with club platforms for both ticketing and fan services.
- Analyse ticketing and supporter data and trends to provide insights for revenue optimisation, fan behaviour understanding, and personalised engagement strategies.
- Ensure compliance with all relevant regulations, including data protection (GDPR), accessibility standards, and football governing body requirements.
- Lead on matchday ticketing logistics, including box office operations, access control, and troubleshooting, while coordinating supporter services for a smooth fan experience.
- Champion supporter services and fan engagement initiatives, including handling inquiries, resolving complaints, managing feedback mechanisms, developing loyalty programs, organising fan forums, community outreach, and accessibility improvements to build lasting relationships and enhance overall supporter satisfaction.
- Collaborate with marketing to enhance fan engagement through targeted ticketing and supporter initiatives, such as digital ticketing, personalised offers, exclusive events, and supporter-driven content.
- Monitor and report on key performance indicators (KPIs) like attendance figures, sell-out rates, customer feedback, engagement metrics, and supporter retention rates.
- Identify opportunities for innovation, such as mobile ticketing enhancements, CRM integrations, or new supporter service tools to elevate the fan experience.
- Proven experience in a senior role within ticketing and/or supporter services in sports, entertainment, or events industries, ideally in football or a similar high-volume environment.
- Strong leadership skills with the ability to motivate and manage a team focused on both operational efficiency and fan-centric service.
- Excellent analytical abilities, with experience using data to inform decisions in revenue and engagement contexts.
- Proficiency in ticketing software and CRM systems; recommended experience with Ticketmaster Sport or similar platforms.
- Outstanding communication, customer service, and relationship-building skills, with a deep fan-focused mindset and expertise in supporter engagement.
- Knowledge of industry best practices, including digital transformation in ticketing and advanced supporter services.
- Ability to work flexibly, including evenings, weekends, and matchdays as required.
- Experience in revenue management, commercial operations, or supporter relations within a sports club.
- Familiarity with football-specific regulations (e.g., EFL guidelines) and fan engagement frameworks.
- Proficiency in data analytics tools or reporting software for tracking supporter metrics.
- A passion for football and a strong understanding of fan culture, with a proven track record in delivering exceptional supporter services.
- Relevant qualifications in business, management, customer service, or a related field (or equivalent experience).
Please clearly outline your salary expectations.
Lunchtime Supervisor
Working hours: 12:00 – 14:00 Monday to Friday, term time only.Rate of pay: £14.50/hour inclusive of holiday pay
Reporting Lines: The postholder will report to the Cover and Logistics ManagerLunch: An early lunch will be provided at 11:45.
Join the Lunchtime Supervisor team at the RGS and oversee students in the dining hall and the playground.
You will be a confident communicator, calm under pressure and enjoy working as part of a team.
Key Responsibilities:
- Supervision:Oversee students in the dining hall, playground, and other designated areas during lunch breaks to ensure their safety and well-being in accordance with school policies and safeguarding regulations.
- Monitoring:To encourage students to eat their lunch and to monitor those who repeatedly leave their food.
- Behaviour Management:Encourage positive behaviour, address any misconduct promptly, and report unresolved issues to the Deputy Head/Heads of Year. Ensure that the lunch queue remains orderly and that any conflicts are dealt with in a timely way.
- Hall Prep:Assist with tidying up the dining hall during lunchtime, ensuring that tables, chairs, and surrounding areas are cleaned and prepared for the next lunch rotation.
- Support members of the Catering department: To ensure there is sufficient cutlery in the cutlery trays. To monitor the tray trolleys and empty and replace them, as necessary.
- First Aid:To direct or escort students to the school nurse if they are injured or unwell.
- Safety Monitoring:Ensure students remain within permitted areas and report any unauthorised visitors or safety concerns to the Deputy Head/Head of Safeguarding.
The Royal Grammar School has a responsibility for and commitment to safeguarding and promoting the welfare of children. The person appointed to this post will be required to apply for an enhanced Disclosure Certificate from the DBS. We reserve the right to close applications early.
Register your interest now to receive full details of the role and next steps.
- Locations
- RGS Senior
- Job role
- Support
RGS Senior
About Royal Grammar School Guildford
The RGS Prep and Senior Schools are situated in the heart of the historic town of Guildford, a flourishing and vibrant place to live and work.
Our strong staff community is the result of many factors.
Teaching and support staff collaborate professionally to ensure a first class education and excellent pastoral care.
Individual contribution is celebrated through the sharing of new ideas and best practice as well as personal and departmental achievements.
Social groups flourish and are a great opportunity to get to know colleagues in a more informal setting.
Our staff body is diverse and however you choose to involve yourself in school life, you will find yourself among like-minded people.
Already working at Royal Grammar School Guildford?
Let’s recruit together and find your next colleague.
If you would like to apply please complete the application form and forward it along with a covering letter to the School Business Manager, Sam Compton (scompton@hopelands.org.uk).
Hopelands Prep School is fully committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.
For more information please contact the school on 01453 822164 or email scompton@hopelands.org.uk
Collections Manager Job Purpose The Museum of Brands (MoB) is looking for a museum professional to lead in the management and care of the collection. The candidate will understand best practice within collections management and will have IT skills to lead the development of the museum’s new digital collections management system. The role will oversee the cataloguing and digitisation project of the museum’s collection. An understanding of object conservation is also a key part of the position. The collections manager will also contribute to the museum’s exhibitions, supporting the curator to identify suitable objects for temporary exhibitions as well as for smaller displays across the museum. Another area of responsibility will be to lead on planning related to the MoB object storage, collaborating with the director and curator to deliver this project. The successful applicant will work closely with the museum’s Learning and Marketing teams on current and upcoming projects, including the collection’s digitisation, the museum’s presence on the Bloomberg Connects app and creating stories to share with our audiences. The role would be ideal for someone with experience in both collections management and curation. Ideally the successful candidate will have experience of working with collections management systems as well as intellectual property (IP). As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post-holder. About the Museum of Brands Founded in 1984 by consumer historian Robert Opie, the Museum of Brands houses 12,000 objects tracing the history of branding in Britain over the past 200 years. The mission of the museum is to connect generations through consumer culture and the products and brands that continue to change British lifestyles. The Museum is located in Notting Hill, West London and is a short walk from Ladbroke Grove underground station. Job Title Responsible to Works with Contract Location Hours Collections Manager Museum Director Curator, Founder, Museum Manager, Learning, Venue and Marketing Teams permanent, full time Museum of Brands, W11 1QT with some offsite and remote working 40 hours per week Working pattern Full time Holiday Salary Key responsibilities 22 days, 8 days public holidays £29K per annum • Lead on all aspects of collections management, including cataloguing, collections development, loans, acquisitions, and rationalisation. • Ensure the collection is cared for towards accreditation, Spectrum 5.1 and other best practice standards. • Working with the curator to develop the museum collections policies and procedures. • Lead the digital collections management system project. • Collaborate with the curator and museum founder for the care of the collection and identify conservation issues. • Work with colleagues across the organisation to ensure opportunities for income generation and funding can be identified. • Contribute to Exhibition, Front of House, Learning and Marketing teams to collaborate on exhibitions, temporary displays, learning materials and other related content, including marketing materials. • Work with colleagues to plan and develop museum storage both on and off-site. Person Specification Essential Desirable Qualifications Degree or equivalent relevant experience MA, Postgraduate, or equivalent Experience of addressing backlogs in documentation is an advantage Job Specific 2 years experience of managing museum collections, including acquisitions, documentation, cataloguing, intellectual property, digitation and storafe, in line with Accreditation and Spectrum 5.1 standards. Exceptional standard of written English Knowledge and understanding of digital collections management systems. Experience of managing, supporting and developing individuals alongside strong team collaboration skills Capable of effectively managing projects and resources (including budget and reporting to funders). Knowledge of identifying Conservation issues, IPM and best practices in Collections Care. Core skills Highly capable with sound common sense Managing volunteers Confident IT skills and knowledge of Microsoft 365/Sharepoint. Demonstrates flexibility and the ability to manage multiple tasks Good cross-functional communication and collaboration skills High level of attention to detail with focus on grammar and spelling Fast learner, able to pick up new skills with ease Museum responsibilities ● Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment ● Respect all confidentialities, principles and practice of the Data Protection Act ● Undertake further training as deemed necessary ● Assist in maintaining the security of the Museum and Museum visitors ● Comply with Fire and Health and Safety policies and legislation and ensure the compliance and awareness of volunteers and visitors to the building How t...
Consumer Intelligence Manager
- locations
- Stratford (2 Redman Place)
- time type
- Full time
- posted on
- Posted Today
- time left to apply
- End Date: February 2, 2026 (12 days left to apply)
- job requisition id
- R032755
Consumer Intelligence Manager
£39,000-£44,000 plus benefits
Reports to: Senior Insight manager - Consumer Intelligence and Innovation
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 01st February 2026 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: two stage interviews
Interview date: first stage week commencing 9th February
At Cancer Research UK, we exist to beat cancer.
We’re looking for an inspiring Consumer Intelligence Manager to support Cancer Research UK to make effective use of consumer and audience insight by synthesising, and sharing knowledge effectively across teams within the Marketing, Fundraising and Engagement Department.
Working closely with the Senior Insight Manager, Consumer Insight & Experience Lead and wider CIX team, this role contributes to transforming research and data into accessible, actionable intelligence that informs decision making and strengthens understanding of MFE’s audiences.
What will I be doing?
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Support the Senior Manager in managing the CIX Team’s Horizon Scanning content, identifying and translating emerging consumer trends into actionable insights that are relevant and meaningful within the organisational context.
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Work with the Senior Insight Manager and CIX colleagues to implement processes to organise, synthesise, and disseminate consumer data and research findings across MFE, enabling data-driven decision-making and strengthening organisational understanding of audiences.
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Assist with the design and management of a programme of test AI use cases for the CIX Team with a focus on insight synthesis and efficiency
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Manage the development, maintenance and promotion of the Insight Hub (SharePoint) as the central repository for insight, ensuring it is engaging, user-friendly, and enhanced through new technologies such as AI tools.
Support and promote insight communication, contributing to internal insight communications (e.g. the
Data Timesnewsletter) to embed a culture of data-led decision-making.-
Manage external insight tools and partnerships (e.g. TGI, Foresight Factory), ensuring effective use of data to enhance understanding of consumers and markets.
What are we looking for?
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An outward-looking and curious approach, with the ability to monitor and interpret external trends, research, and market intelligence to assess their potential impact on Cancer Research UK.
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Experience of synthesising and interpreting multiple sources of insight and data (quantitative and qualitative) to deliver clear, actionable analysis and strategic recommendations.
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Understanding of AI and automation tools for knowledge synthesis, search, and content management, or a strong appetite to learn and apply these technologies in practical ways.
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Knowledge management expertise, including experie...
Head Office
Product Owner
Telephony Systems Product Owner
Barbican, London | Hybrid Working | Technology | Fixed-Term Contract: 6 Months | Full-Time
Competitive salary available, depending on experience
37.5 hours per week
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
As a Product Owner, you’ll bring demonstrable knowledge, skills and experience in the field of product ownership, well-developed stakeholder management skills and first-class communication. You will be commercially savvy with the ability to plan, design and build a product roadmap that delivers significant ROI and have a good understanding of how to get the most out of modern telephony platforms and contact centre solutions.
This exciting role will contribute to our purpose to build a healthier nation through ownership of Nuffield Health’s telephony products. You will create a product vision, product roadmap, size benefits and prioritise initiatives.
As our Product Owner, you will:
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Work closely with business analysis and delivery managers to oversee business critical, high-profile projects.
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Work with stakeholders and squad members to prioritise new features, product maintenance and improvements that align with the charity’s targets and strategic pillars.
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Encourage and collaborate with the team to ensure they are self-generating user stories and ideas that deliver value for the backlog.
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Complete regular review sessions with the team and prioritise the product backlog.
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Communicate the strategic importance and specific business/customer objectives of each item on the backlog to the squad.
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Maintain supplier relationships, ensuring Nuffield are getting maximum value for the products and services we ‘buy-in’.
The kind of person we’re looking for:
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Strong stakeholder management skills and ability to effectively communicate at all levels up to C-Suite.
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Fast learner – someone with the ability to get up to speed and deliver value quickly.
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Confident in making priority calls to ensure best use of time and resource to deliver maximum value.
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Ability to balance maintenance with improvements
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Experience working with telephony platforms (e.g. CX One, Teams) and a track record of delivering valuable changes that improve contact centre KPIs, reduce costs and improve employee experience.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what’s important to you.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Apply today… It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking ad...
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What We Offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Purpose driven work – join an organisation where every role contributes to creating a world where wildlife thrives.
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension.
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you.
- Holidays – 25 days annual leave allowance, plus UK bank holidays (increasing with milestone anniversaries).
- Access to ZSL’s staff Equality Networks -Race & Culture, Team Pride, Disability, and Menopause, supporting an inclusive and welcoming workplace for those with lived experience.
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme.
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day.
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops.
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle.
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work.
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages.
We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.
We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
If you have any questions about this role, we’d love to hear from you. Please get in touch with our recruitment team at – recruitment@zsl.org
Here at the Royal British Legion, we are currently embarking on an exciting phase of transformation. As part of our newly formed Data, Technology and Transformation Directorate, we are seeking Director: Change and Transformation to join our team and be the strategic lead for organisational change.
Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.
You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:
- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)
Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome ap...
About this job
This is a key organising role in UNISON. It covers the key areas of recruitment, organising and representation, including working in and across branches, and supporting organising, bargaining and other campaigns.
You need to be an enthusiastic, flexible and resourceful individual to support our growing organisation. The successful candidate will bring their experience and skills to the role and be able to develop and deliver recruitment and organising initiatives and campaigns in our branches, train and develop stewards, undertake case work, advise, support and mentor branch officers and stewards in representation and negotiation.
You will have excellent presentation skills and communication skills, both face-to-face and on paper.
A sound understanding of trade unions and their objectives is essential along with a good understanding of UNISON’s policies and objectives.
You will need to be able to travel within the region for meetings/training as required
How to apply
To apply for this opportunity, please download and complete the Area and Local Organiser application form referring to the job description and person specification (both under “Documents”)
Please note that only the Area and Local Organiser application form will be accepted.
Applications on the General application form or CVs will not be accepted.
The completed application form along with the NI Equality Monitoring Form and Disability Monitoring Form should be returned by e-mail to Michele Bradford m.bradford@unison.co.uk quoting reference R5/45 and R5/46 on your application form.
Shortlisted candidates will be notified by email. Interview date and time will be notified by email.
The closing date for applications is Thursday 5th February 2026 at 5pm
Interviews will take place in the week beginning Monday 16th February 2026.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1200 staff, approximately 370 at our national centre in Euston, central London and the remainder in our twelve regions across the UK, including Northern Ireland. The Northern Ireland region has over 53,000 members working primarily in health, social care, education and the community & voluntary sectors.
UNISON is committed to equality of opportunity. Applicants will be treated equally regardless of gender, marital status, disability, age, sexual orientation, race, religious belief, political opinion and whether or not they have dependants.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
Interim Head of Manson Unit Resources
Company Description
MEDECINS SANS FRONTIERES UK
Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.
MSF has around 67,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.
At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff. MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.
IMPORTANT - PLEASE READ BEFORE APPLYING
If you are applying for a role and have applied for us before in the last 12 months, please email recruitment.uk@london.msf.org before applying so that we can re-set your applicant account. Please title your email “Reapplication request”. If this is your first application, there is no action to take – Thank you – The recruitment team
Position
A great opportunity to join a dynamic team and be the person who brings clarity, calm, and great teamwork to MSF UK's everyday medical operational support.
Hours: 37.5 hours per week, Mon-Fri
Duration: 12-months FTC
Location: London - hybrid, 2 days per week in London office (to include Wednesdays)
Salary: £67,505.20 per annum
Job Purpose:
The Head of Manson Unit Resources (HoMU) will support the DoMU and Deputy DoMU with strategic planning and implementation of activities. The HoMU will lead on the vision and strategy of the Manson Unit to include capacity management and team development.
Working collaboratively with the DoMU and the DDoMU, the HoMU will manage business portfolio and partnership management and contract negotiation; financial forecasting, management, and reporting, with a budget of £4 million.
Please download the full job and person specification below for further details.
Requirements
Knowledge, Skills & Experience:
- A recognised qualification or equivalent experience in Business Administration.
- Extensive experience of Business Administration working at senior management level in a complex, international and geographically dispersed organisation, to include knowledge of general business practices.
- Demonstrable experience of budget planning and financial management.
- Ability to proactively identify key issues, think ahead, anticipate needs, and use judgement to adapt solutions to meet situational needs.
- Demonstrable event management experience – in person and virtual.
- Fluency in written and spoken English with ability to communicate clearly and concisely, verbally and in writing, face-to-face and over the telephone at all levels.
- High level of competency with the MS Office suite (e.g. Outlook SharePoint, Word, Excel and PowerPoint) and experience in the practical use of personal IT equipment. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- Experience of drafting correspondence and other documents on behalf of senior executives. <...
WWT Washington is an urban oasis on the banks of the river Wear. A mosaic of man-made wetlands and supporting habitats, our living collection serves to connect visitors with the wonder of wetlands.
This is an opportunity to lead our collection team in telling our stories, bringing people nose to beak with our birds and falling in love with our otters. Providing our animals with the very best care, managing a diverse team of staff and volunteers and maintaining and developing our exhibits and care facilities, you’ll work alongside our central animal care team to embed systems of work and ensure compliance.
This is an annualised hours contract based on an average of 37.5 hours per week. Salary will be paid in equal monthly amounts.
Our ideal candidate will have:
- Degree or Diploma in relevant subject
- Full current driving licence
- Demonstrable experience in a similar role within a large estate, park, zoo or other visitor based animal attraction
- Experience in animal management, including aviculture, incubation and biosecurity
- Experienced in value driven leadership, demonstrating good management, organisation and development of full-time keepers and volunteers
- Operation of grounds maintenance machinery & equipment
- Use of MS Office software (e.g. Outlook, Word, Excel)
You’ll form part of the leadership team here, championing our values and behaviours framework to create a welcoming, engaging, inclusive space, whilst driving our culture of continuous improvement and development of both our offer and our people.
Cross-departmental working is at the heart of our operation here, providing great opportunities to develop your knowledge and experience of all aspects of our nature reserve and operation as a leading local visitor attraction, alongside leading the collection team in their core duties.
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410
Retail and Licensing Lead
Job Description
Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for Retail & Licensing Lead to join our Commercial Partnerships team on a permanent basis.
Job Title : Retail & Licensing Lead
Department : Commercial
Reports to : Commercial Partnerships Director
Salary Banding : c.£78,000 per annum
Job Level : Translate
Location : HQ - This role is contractually based at Allianz Stadium
Employment Type : Permanent
Working Hours : This is a full-time role, covering 35hrs per week
Application Information:
- Please submit an anonymised CV (i.e. remove personal details).
- The closing date for applications 4thFebruary at 5pm
The Role:
The RFU’s Retail & Licensing Programme generates significant commercial revenue for England Rugby, plays a vital role in connecting with new audiences and reinvesting back into the game to support its long-term growth and development.
The Retail & Licensing Lead has full responsibility for the strategic direction, commercial performance and day-to-day delivery of the England Rugby Retail and Licensing portfolio. This includes driving sustainable growth across retail channels (ecommerce, physical retail and matchday) alongside the RFU’s global licensing programme.
This is a senior, highly visible role with full profit and loss accountability, leading a team of retail and licensing specialists and managing key relationships with major commercial partners and licensees. The role works closely with colleagues across Commercial, Marketing, Finance and the wider RFU to deliver a best-in-class consumer product strategy aligned to England Rugby’s brand and values.
The Team:
You will lead a small team of specialist retail and licensing professionals and oversee a broader network of outsourced partners and suppliers. The team sits within the wider Commercial Partnership that drives strong commercial outcomes that are reinvested back into growing the sport, while protecting and enhancing the England Rugby brand. The role also requires close partnership working with senior stakeholders at official retail partners, licensees and suppliers to ensure high-quality product delivery and long-term commercial success.
We typically work a minimum of 2 days a week in the office.
Some key responsibilities include:
General
- Full profit and loss responsibility for the England Rugby Retail and Licensing programmes, ensuring sustainable long-term profitable growth.
- Lead, manage and develop a team of retail and licensing experts, fostering a high-performance and collaborative culture.
- Develop and deliver the England Rugby Consumer Product Strategy across retail and licensing.
- Build, own and develop effective senior-level relationships with licensees, retail partners and commercial stakeholders.
- Work closely with Finance to deliver accurate budgeting, forecasting and long-term business planning.
Retail
- Lead the strategic development and management of the RFU’s entire retail operation to meet revenue and profit targets.
- Oversee the Official England Rugby Retailer partnership, including Fanatics.
- Provide senior ownership of the englandrugbystore.com ecommerce platform, including trading strategy, user experience optimisation, onsite merchandising, fulfilment performance and technology roadmap.
- Drive continuous improvement across ecommerce trading, including product range, pricing, promotions, CRM, data and personalisation.
- Ensure the effective delivery and governance of all England Rugby retail contracts.
- Work with the Retail Manager to oversee all matchday retail operations, including the matchday programme and Ref Link partners.
- Collaborate closely with Marketing and Digital teams to ensure strong alignment across retail, marketing and digital activity.
Licensing
- Provide senior leadership across key RFU licensing relationships, including Charles Tyrwhitt, Gilbert and Castore.
- Identify and deliver creative and cultural collaborations, ...
Head of Operations
- Posted 14 January 2026
- Salary Grade 9: £59,966 - £67,468 per annum
- End date 11 February 2026
- LocationGlasgow
- Job Type Management Professional & Administrative
- Reference190353
- Expiry 11 February 2026 at 23:45
Job description
The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology.
The University of Glasgow has over 45 years’ experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications.
The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University’s wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre’s facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998.
Job Purpose
The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth.
Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre’s technical and research excellence.
Main Duties and Responsibilities
People & Organisational Leadership
1. Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations.
2. Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development.
3. Create an inclusive, engaged and motivated work environment that supports professional development and talent retention.
4. Mentor and support team members, fostering a culture of accountability and continuous learning.
Operational Leadership
1. Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research.
2. Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements.
3. Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained.
4. Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility.
Financial & Strategic Management
1. Lead on JWNC’s financial sustainability, including income generation, cost recovery, pricing structures, and budget management.
2. Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships.
3. Identify and drive opp...
Head of Operations
Role Profile
Specialist community and safe accommodation worker (Immigration and
minoritised communities)
Fixed term – 2 years
28k – 30k
Role:
Term:
Salary:
Responsible to:
Accommodation Service Manager
Pension:
Health:
6% employer contribution
Cash Plan Health Scheme and Health & Wellbeing Assistance Programme
Hours:
37.5 hours per week
Annual Leave: 30 days (inclusive of birthday) & 8 bank holidays
Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave
and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement
of the Accommodation Manager.
The post is based within Pennine Domestic Abuse Partnership (PDAP)
N.B. The organisation refers to Pennine Domestic Abuse Partnership
Key aspects of the role
• To work within a skilled team providing high-quality, culturally responsive frontline specialist support services
to victims of domestic abuse from minoritised communities, including those with complex immigration
statuses, No Recourse to Public Funds (NRPF), and language barriers.
• To support female victims of domestic abuse aged 16+ living in PDAP’s specialist by and for safe
accommodation and provide outreach support to those in the community waiting for safe accommodation.
• To deliver specialist support to women from minoritised and migrant communities who have experienced
domestic abuse, ensuring services are trauma-informed, culturally sensitive, and address barriers related to
immigration, race, ethnicity, faith, language, and culture.
1
• To establish and maintain positive, proactive, and innovative working relationships, pathways, and referral
immigration solicitors, NRPF teams, community
routes with specialist partner agencies (including
organisations, and faith groups) to reduce barriers for women with complex and multiple support needs.
• Working directly with all PDAP services and key agency partners to address risks to victims, ensuring safety
plans are coordinated through multi-agency protocols, including MARAC, Migrant Victims of Domestic Abuse
Protocol, and NRPF networks.
• To maintain accurate, confidential, and GDPR-compliant records of all work undertaken, using culturally
sensitive language and data protection practices.
• Respect and value the diversity of the community, proactively addressing the needs and concerns of
minoritised and migrant victims to ensure the service is fully accessible, inclusive, and free from discrimination.
• To adhere to defined service standards, accreditation frameworks and remain up-to-date with organisational
procedures, policies, professional codes of conduct, and best practice in supporting migrant and minoritised
victims.
• To promote PDAP ethos and values across the organisation, with particular emphasis on anti-racism, cultural
humility, and migrant rights.
• To develop and maintain strong referral pathways with immigration, asylum, and community-based
organisations.
• To attend and participate positively in relevant meetings, training, supervision, and annual appraisals.
• To adhere to the organisation’s health and safety policy and work alongside the safe accommodation
maintenance worker, to ensure the safe running of the refuge.
• To complete any health and safety checks of communal spaces where appropriate.
Promoting equality, diversity & inclusion
• Centre the voices of PDAP’s clients from minoritised and migrant communities, those with lived experience of
domestic abuse and immigration support needs in all service development.
• Champion anti-racist practice, cultural awareness, and an inclusive approach.
• Actively and appropriately challenge all forms of discrimination, including institutional racism and immigration-
related barriers.
• Proactively promote equality and diversity in all work with clients, ensuring fair and equitable access to services
for all.
• Ensure effective implementation of PDAP’s Equality and Diversity policies, with particular attention to the
Equalities Act 2010, protected characteristics and the needs of those with NRPF.
It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes
in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all
responsibilities the post holder may have over time.
Person Specification
Skills &Experience
2
Essential/Desirable
Have empathy and understanding of the impact of
domestic abuse on victims and their families.
Have an intersectional understanding of domestic abuse
Essential
Essential
Minimum of 2 years’ frontline experience supporting
minoritised communities
In-depth understanding how immigration status
intersects with...Job Description Title: Head of Operations Reports to: Chief Executive Officer Hours: 37 hours per week Renumeration £38,250 Based: Paul’s Place Hub, Shire Way, Yate, Bristol, BS37 8YS Responsible for: Day services delivery teams. Terms: Permanent Contract, 28 days annual leave which includes 3 days for the Christmas shut down, plus bank holidays (based on a full-time equivalent), Occasional weekend and evening working will be required. DBS Status: Enhanced DBS with appropriate barred checks ROLE PURPOSE The Head of Operations is responsible for overseeing Paul’s Place Day Opportunities services and leading on the development and implementation of new services and projects, including a service supporting individuals with a Learning Disability and / or Autism. The Head of Operations will lead on the organisations efforts to ensure Paul’s Place members have the best possible life and the best possible support; and will utilise a practice leadership model with the Day Support team to ensures that the needs of our members are always at the centre of all we do. MAIN DUTIES Leadership and Management • To work closely with the CEO and senior management team to ensure a consistent approach to leading and managing staff and volunteers at Paul’s Place. • To be responsible the Day Opportunities Coordinator, the Volunteer Development Officer, the Community Café Development Officer and two part time Caretakers. line management of for • To be responsible and take the lead for delivering health and safety for the organisation, employees, and service delivery, including writing risk assessments. • To ensure the development of person-centred support (including person communication techniques and strategies, positive behaviour support and active support) centred planning, • To lead on identifying and planning around areas for staff learning and development and team building opportunities, including across teams. • To always work within a practice leadership model to develop and maintain good staff support to ensure the emphasis is on the quality of life for the individual member. Doc. JD Head of Operations Author: LW Date/Version: October 2025 Organisational Responsibilities Service Delivery, Quality Assurance, Monitoring and Evaluation Relationship Management Service Development • To be part of the senior management team providing cover and service continuity, including being able to step into the operational role as required. • To deputise in the absence of the CEO and contribute to the wider management of Paul’s Place, taking a key leadership role internally and externally. • To work in accordance with Paul’s Place values, mission and strategic plan. • To ensure the smooth running of the Paul’s Place daily service and work with the Day Opportunities Coordinator to ensure that ratios are met, and the support needs of our members are met. • To work closely with the Safeguarding Manager to increase the numbers of members using the day facility. • To work with the Safeguarding Manager on the changing needs of members and any safeguarding concerns that arise. • To contribute to the governance of Paul’s Place including working with the CEO on annual review of policies and procedures. • To collaborate with external organisations to increase the opportunities available to members and to promote inclusion. • To ensure that Paul’s Place adheres to a ‘safety-first’ culture and that all safeguarding policies and procedures are always met and that all team members are up to date with any changes. • To oversee data collection and performance monitoring systems, ensuring services are meeting targets, preparing reports to funders, CEO, and the Board of Trustees. • To oversee risk management of all service delivery and ensure that all operational staff are up to date with any changes in health and safety and are always working safely. • To adhere to the Professional Boundaries Policy and ‘live out’ the values (inclusive, encouraging, empowering, caring and friendly) • To develop professional relationships with staff, volunteers, service users, Trustees, carers and management colleagues. • To be responsible for developing effective, professional relationships with commissioners, funders, partners and other voluntary sector partners. • To represent Paul’s Place at key local and national external meetings and events when the CEO is unable to. • To oversee the improvement and ongoing development of Paul’s Place services. • To identify new service development opportunities, with the involvement of Members, in line with Paul’s Place strategic and business plans. • To work closely with the CEO and Fundraising Manager on funding applications when r...