Office: 01536 416560 Email: help@a-c.org.uk
Join Our Team as a Tenancy Support Worker
Empowering Lives, Supporting Independence
Are you looking for a challenging and rewarding role where no two days are the same? We’re seeking an enthusiastic Tenancy Support Worker to join our team as Maternity cover. This is a vital role working with vulnerable individuals who have experienced trauma, helping them move toward independent living while maintaining professional boundaries.
What You'll Be Doing: A Day in the Life
As a Tenancy Support Worker, your day will be varied, dynamic, and impactful. Here’s a glimpse of what you might do:
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Morning Tasks:
- Conduct one-on-one key work sessions using tools like Outcome Star and WEMWBS to assess and support residents’ wellbeing.
- Guide residents through practical courses on budgeting, understanding benefits, and landlord responsibilities.
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Midday Activities:
- Assist new residents in settling into supported accommodation by completing paperwork, explaining house rules, and creating a welcoming environment.
- Signpost residents to relevant local services, from healthcare appointments to community resources, fostering their independence.
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Afternoon Duties:
- Conduct risk assessments, ensure health and safety compliance, and handle safeguarding concerns, liaising with external agencies when required.
- Provide advice and mediation for residents, using a firm but fair approach to build strong, professional relationships.
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Ongoing Support:
- Motivate residents to manage personal responsibilities, like paying weekly personal charges, and coach them on maintaining their tenancy.
- Encourage proactive steps towards independence while addressing any barriers they may face.
- Help residents set up direct debits and complete grant applications to secure financial stability.
Qualities and Skills We’re Looking For
To excel in this role, you’ll need:
- Personal Qualities:Resilience, empathy, confidence, and a natural ability to stay calm under pressure.
- Professional Skills:Strong organisational abilities, attention to detail, excellent communication, and problem-solving skills.
- Attitude:A flexible, open-minded, and motivated team player who is eager to support others while maintaining professional boundaries.
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Practical Requirements:
- Full driving licence (essential).
- Knowledge of local services (advantageous).
- Impact:Be part of a team that transforms lives by empowering residents to overcome challenges and gain independence.
- Team Support:Work with a collaborative, supportive team where your efforts are valued.
- Growth Opportunities:Expand your skills in areas like safeguarding, mediation, and tenancy management.
- A full-time role with competitive benefits.
- Opportunities for training and development to grow your career.
- A chance to work on the road and not be tied to an office, helping residents across different locations.
Why Join Us?
What We Offer
If you’re...
Senior Fundraising Manager Senior Fundraising Manager Head of Fundraising Hybrid/Office Based in Edgbaston, Birmingham 4 days a week (flexible work available with hours to be agreed, hybrid working and due to the nature of the role, there will be occasional out of hours work) £38,500 FTE so £30,800 pro rata 24 days annual leave pro rata, plus bank holidays and employer contributed pension scheme after 3 months Permanent (6-month probationary period) Job title: Responsible to: Place of work: Hours: Salary: Benefits: Length of contract: About Edward’s Trust Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going. Our Values RESPECT We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience. HOPE A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief. HOLISTIC Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care. SUPPORT Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement. EXCELLENCE Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change. You will be working with: • Head of Fundraising (until June 2026) • CEO • Trusts and Grants fundraiser • Fundraising Administration Support • Community and Volunteer Fundraiser • Service Delivery Team • Volunteers • Funders • Donors Role summary If you’re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you. This role is a critical part of the fundraising puzzle to deliver the Edward’s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area. This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover. This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth. This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward’s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising. Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required. You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising. You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice. The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team. Key tasks and responsibilities Grow corporate income (responsible and accountable): You will grow the corporate pipeline and ensure that this is impeccably managed, through acquiring and retaining partnerships, including clear communication and future partnerships secured. Leadership and Managemen...
People and Performance Manager – Research Team
- locations
- Manchester
- Guildford
- time type
- Full time
- posted on
- Posted 2 Days Ago
- job requisition id
- R7262
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
People and Performance Manager – Research TeamPermanentManchester: £49,000 - £55,000
Guildford: £51,000 - £57,000
Hybrid Working
Do you want to help shape the future of educational assessment and empower teams to deliver impactful research? At AQA, your leadership will drive innovation and excellence in education, influencing how assessments support learners of all abilities.
As People and Performance Manager in the Research Team, you'll guide and develop a talented team of researchers, ensuring projects align with AQA's mission to be the UK's pre-eminent educational assessment organisation. Your work will help deliver high-quality research that informs policy, improves assessment design, and benefits millions of learners. (Within AQA this role is called Research Management Lead)
Key Responsibilities
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Leading and developing researchers to achieve high performance and growth
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Planning and monitoring research programmes to meet strategic goals
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Building strong, collaborative relationships across AQA and with external stakeholders
What We Are Looking For
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Exceptional people management skills and ability to inspire others
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Strong relationship-building and communication skills
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Experience in project management and delivering to milestones
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Open-minded, adaptable, and ready to champion new ways of working
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Understanding of educational research or assessment
What's in It for You
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Being part of a team who truly make a difference in the world of education and part of the assessment research community with national and international networking
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Flexible working arrangements to support work-life balance - days per week in the office, working a 35 hour week, 25 days annual leave with additional closure in December
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A collaborative, inclusive culture that values your ideas - the opportunity to join lots of network groups (LGBTQ+, neurodiversity, disAbility, empowering women, wellbeing, ethnic diversity, parents and carers and more)
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Wellbeing programmes including private health insurance and a health care cash reward plan, subscription to Headspace, volunteering days
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An excellent pension
At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.
Application Process
To apply, please submit your CV and a cover letter detailing your suitability for the role by 23:59 on Tuesday 27 January 2026
Interviews will take place in the Manchester and Guildford offices in the week beginning 09 February.
All applications will receive a written response
#PRO22
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary ...
Retail Supervisor
- Title
- Retail Supervisor
- Location
- Pendennis Castle, Falmouth, Cornwall, TR11 4LP
- Salary
- From £25,593 .p.a. (pro rata) dependent on skills and experience / 36hrs per week February - November, 14 hrs per week including weekends November - February / Permanent
- Job type
- Permanent
- Ref
- 16294
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Pendennis Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
You'll be optimising every opportunity to generate retail income and achieving retail performance targets by training and coaching your team in active selling.
You will be leading the team with exemplary customer service, conducting stock take twice annually, and stock control to reflect trading patterns. You will be processing retail orders and relevent paperwork, and be experienced at visual merchandising.
We are looking for someone who can bring their experience of providing excellent customer service and strong retail staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Kirsty Hedderly, Pendennis Castle Cluster manager on kirsty.hedderly@english-heritage.org.uk
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.
You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
-The opportunity to progress your career within the heritage sector;
-Apprenticeship opportunities
-Subscriptions to professional bodies
-Free access to all English Heritage sites for you and up to 6 friends / family members
-25% discount in our shops and cafes;
-Enhanced Maternity/Paternity/Shared Parental leave
-25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
-Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
-Flexible hours.
Interviews will be held 23rd February at Pendennis Castle
Closing date: 09/02/2026 23:59:59
You will need to refer to the following documents when completing your application.
We are recruiting for Tenant Liaison Workers to join our Short Term Housing programme in Glasgow.
Our Short Term Housing programme provides a link between private property owners and tenants. Our goal is to end homelessness by providing access to privately rented properties, as we believe that this is an effective and long-term solution. The Tenant Liaison Worker will ensure a high-quality, customer focused housing management service within their individual property portfolio, ensuring effective customer liaison and promotion of tenant participation.
Part time hours will be considered, minimum 21 hours per week.
Main duties and responsibilities will include:
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
- Maintaining occupancy levels through efficient allocation and void management of properties.
- Liaison with external agencies such as Community Homeless Teams, Housing Benefit and Council Tax teams, landlords, support providers, health programmes, local authority and other agencies as required.
- Arranging and facilitating tenancy support with those we support to meet contractual requirements and individual need.
- Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
- Have a high standard of professional integrity with colleagues and other professionals. • Establish clear professional boundaries with the people we support.
- Assessing, and progressing all referrals made to the service in line with service specification.
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We would ideally like to hear from applicants who have experience of working in a housing/social care environment. Evidence of continued professional development or a housing/social care related qualification would also be beneficial. A full driving license and access to a car for work purposes is essential. (employees must hold insurance that covers both domestic and business use)
What you can expect from us...
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to a Housing Team Lead and through them to the Housing Services Manager.
- Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
- Your usual place of work is Rosemount Business Park, Charles Street, Glasgow, G21 2QA. The role involves lone working and travelling in your own vehicle between properties and being out in the community. Lone working policy in place.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
Full list of benefits is detailed in the job & person specification
We are recruiting for Tenant Liaison Workers to join our Short Term Housing programme in Glasgow.
Our Short Term Housing programme provides a link between private property owners and tenants. Our goal is to end homelessness by providing access to privately rented properties, as we believe that this is an effective and long-term solution. The Tenant Liaison Worker will ensure a high-quality, customer focused housing management service within their individual property portfolio, ensuring effective customer liaison and promotion of tenant participation.
Part time hours will be considered, minimum 21 hours per week.
Main duties and responsibilities will include:
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
- Maintaining occupancy levels through efficient allocation and void management of properties.
- Liaison with external agencies such as Community Homeless Teams, Housing Benefit and Council Tax teams, landlords, support providers, health programmes, local authority and other agencies as required.
- Arranging and facilitating tenancy support with those we support to meet contractual requirements and individual need.
- Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
- Have a high standard of professional integrity with colleagues and other professionals. • Establish clear professional boundaries with the people we support.
- Assessing, and progressing all referrals made to the service in line with service specification.
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We would ideally like to hear from applicants who have experience of working in a housing/social care environment. Evidence of continued professional development or a housing/social care related qualification would also be beneficial. A full driving license and access to a car for work purposes is essential. (employees must hold insurance that covers both domestic and business use)
What you can expect from us...
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to a Housing Team Lead and through them to the Housing Services Manager.
- Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
- Your usual place of work is Rosemount Business Park, Charles Street, Glasgow, G21 2QA. The role involves lone working and travelling in your own vehicle between properties and being out in the community. Lone working policy in place.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
- Ongoing learning and development
Area Co-ordinator
Leicestershire
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
Kent
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
North London
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
Tayside IA
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
Sussex
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
Greater London West
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Area Co-ordinator
South East London and West Kent IA
Contact: volunteering@iasupport.org
Main tasks and activities:
• Liaising with colleagues at National Office to draw up annual activity plans for the area.
• Assisting with the recruitment of other volunteers and supporting them to increase capacity in the area.
• Acting as the main contact for the group in the area.
• Act as a finance signatory and work with the National Office to agree any budgetary requirements.
• Attending quarterly online volunteer network meetings to share information with National Office and others in the group network.
• Attending the annual Information Day/AGM, acting as the Company Law Member.
• Organising meetings for volunteers in the area to share updates and information.
• Leading on the production of the annual report to highlight the impact that the group has made to members and the wider community.
• Champion all relevant IA group policies and keeping informed of any updates to these policies.
• Ensuring that the group acts in the best interests of members, in line with the group agreement.
Are you the person we are looking for? Why not visit the volunteer profile for more information.
Bangladesh Safeguarding Associate Field Manager
About GiveDirectly
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.
GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.
Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.
We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.
Safeguarding Associate Field Manager - Job Description
Q1 - 2026
Job Type: Full-time fixed contract
Duration: 1 February to 31 October 2026
Location: Bangladesh
About GiveDirectly
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. Team members bring experiences from the private sector, NGOs and government. From software engineers to seasoned human...
Night Supervisor
- Job Reference: 299309HLL
- Date Posted: 22 January 2026
- Recruiter: Social Interest Group
- Location: London
- Salary: £34,000
- Role: Frontline jobs
- Job type: Permanent
- Work hours: Full Time
Job Description
Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
- Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
- Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
- Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
- Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
- Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
- Lead, motivate, and manage teams effectively, with or without prior formal people management experience
About You
We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the night service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
What we Offer
- 25 days (Full time equival...