Sports Manager

Reports to:
Responsible for:
Position type:

Salary:
Benefits:
Location:
Application deadline:
Interviews:

Head of Sport and Development
Sports providers/partners, cleaners
Part time, permanent. 4 days (28 hours a week)
Occasional evenings and weekends.
£30,000 - £34,000 FTE – Dependant on experience
Employee Assistance Program, Cycle to Work Scheme
Bankside SE1
Midday Friday 13 February 2026
Tuesday 24 February 2026

Bankside Open Spaces Trust is an equal opportunities employer, welcoming applications
from all people, regardless of their race, sex, disability, age, religion or sexual orientation

Applications:

To apply, please Fill out our application form.
CV’s will NOT be accepted.

About the role:
Bankside Open Spaces Trust (BOST) is looking to recruit a Sports Manager to play a key role in
the day-to-day running and ongoing development of the Marlborough Sports Garden at an
exciting time of growth. Working closely with the Head of Sport and Development, the role
combines sports programme delivery, events, site management, and partnership working,
with real scope to shape the future of this much-loved community facility.

This is a hands-on role for someone passionate about community sport, outdoor spaces, and
delivering high-quality, inclusive provision in a dynamic urban environment.

About Bankside Open Spaces Trust:

BOST is a community-led environmental and volunteering charity working to make SE1
greener, healthier, and more vibrant. Our flagship sports facility, Marlborough Sports Garden,
is a thriving community sports space serving residents, schools, and commercial users.

How to Apply:

For further information please download the Job description and Person Specification from:

www.bost/jobs

 Apply here BOST Application Form – Fill in form and
 BOST Job Application Equality and Diversity monitoring form – Fill in form

We look forward to receiving your application to join our friendly team.

Team Leader – Green Growth Programme (GGP) Component 3 - DRC

Description

Team Leader – Green Growth Programme (GGP) Component 3 - DRC

About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Programme / Department

Mercy Corps is present in the DRC since August 2007 with a current workforce of more than 300 national and expatriate employees and operational presence in Goma and Beni (North Kivu Province), in Bunia (Ituri Province), in Tshikapa, Kalonda West and Ndjoko Punda (Kasai Province), and representation in the capital city, Kinshasa. As a leading NGO in DRC working with more than 40 partners in 2024, Mercy Corps reached 2.12 million people in North Kivu, South Kivu, Ituri and Kasai with integrated programs that ensured equitable access to improved water, sanitation and hygiene (WASH) services in humanitarian and development settings; supported a comprehensive, rapid response to ongoing humanitarian needs; promoted economic and livelihood development to strengthen food security and resilience, including through improved financial inclusion; as well as institutional capacity strengthening and social cohesion to foster peace and good governance.

Green Growth Programme Component 3: Scaling Finance for Established Agri-businesses in the Democratic Republic of Congo forms part of FCDO’s Green Growth Programme (GGP) in the Democratic Republic of the Congo (DRC). This component aims to increase access to finance for climate-smart agribusinesses, catalysing private investment and promoting sustainable economic growth. The programme will work with financial institutions, impact funds, and agribusinesses to expand the use of innovative financial products, improve access to finance for DRC firms, and incentivise lenders and investors to support green activities such as the uptake of resilient seeds, irrigation systems, and solar technologies. Through a combination of technical assistance and catalytic grants and guarantees the programme will mobilise additional private capital including debt and equity financing, strengthen financial markets, and build the resilience and productivity of DRC’s agricultural sector. This component forms part of FCDO’s broader efforts to promote low-carbon, climate-resilient development and deliver measurable results under the UK’s International Climate Finance (ICF) commitments.

The Position

The Team Leader will provide strategic leadership and overall management of GGP Component 3, ensuring timely, high-quality, and cost-effective delivery of all targets and outputs. They will oversee programme staff, maintain compliance with Mercy Corps and FCDO requirements, and serve as the main liaison with FCDO, government counterparts, partners, and other stakeholders. The Team Leader will ensure coordinated implementation, strong partner collaboration, and integration of technical inputs in line with the programme’s Theory of Change.

Essential Responsibilities

STRATEGY & VISION

● Lead the articulation and delivery of a clear strategic vision for Component 3, aligned with the overall programme’s objectives and Theory of Change.

● Ensure a shared understanding of this vision among the programme team, delivery partners, and FCDO.

● Drive innovation by identifying new opportunities, partnerships, and approaches that enhance inclusive finance for agribusinesses, SMEs, and rural enterprises.

● Provide strategic thought leadership on financial inclusion, blended finance, and private sector engagement within the DRC agribusiness context.

PROGRAMME MANAGEMENT

● Oversee high-quality, timely, and compliant implementation of Component 3, ensuring alignment with the programme’s strategic and operational plans.

● Translate strategy into actionable annual workplans and budgets, in collaboration with the Deputy Team Leader (DTL), MEL Manager, and delivery partners.

● Ensure programme agility and adaptive management - integrating emerging evidence, market realities, and lessons learned into ongoing delivery.

● Work closely with the delivery partner on their outcome areas, providing strategic oversight, technical input, and coordination to maximise technical quality.

● Oversee partnership creation and management with financial institutions partners to ensure successful implementation and achievement of targets

● Oversee the establishment and management of loan guara...

Job Introduction

Bradford Children and Families Trust are looking for Experienced, Innovative and Dedicated Practice Supervisors to drive our services forward and to ensure that our promise to improve the lives of Children and Young People in Bradford becomes a reality.

You will have a passion and drive to ensure children are at the heart of all we do. You will practice within a relational and restorative culture of continuous learning and reflective practice that inspires staff to give their best in their roles.

If you’re up for the Challenge and want to help us achieve our vision, then we’d love to hear from you!

We are recruiting for Practice Supervisors in the following Services/Localities:

• Bradford East - currently based at Sir Henry Mitchell House
• Bradford South – currently based at Sir Henry Mitchell House
• Keighley and Shipley – based in Keighley Townhall.

About Us

Bradford Children and Families Trust was established in April 2023 to bring a step change in the quality and delivery of Children’s Services across our district.

Our purpose is clear - to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination, and resilience – but under our Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we will achieve our ambition. Our Ofsted monitoring visits over the past 18 months, evidence that we are on the right trajectory and that significant improvements have been made and are being embedded. This means that the children and families we come in to contact with are having a better experience with the right support being offered at the right time. We are not sitting on our laurels and know that there is still a lot of work to do but there is a solid commitment to getting this right.

Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. We cannot do this alone and have strong, collaborative working relationships with our partners. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive. Our workforce is unwavering in their pursuit to give the best possible services to those who need support.

We have invested in our services to ensure that we are the best we can be. We have and continue to invest in our Early Help services so that we are reaching as many people as possible who need support to prevent things escalating into statutory services; this includes the development of a Family Help Team who offer intensive support to families.

Families are the experts in their own lives and we need to listen to what they have to say; to that end, we have also invested in our voice and participation service to support children and families to have a voice in what happens next and our aspiration is that all our development is co-produced with those who need our support in their lives.

We are striving to ensure that we are a restorative and relational organisation and have been working with Leeds Relational Practice Centre for over 12 months, they will continue to work with us for the next 12 months, working with our leaders, managers and workforce so that we all have a shared understanding of what this means for children and families. We have invested in conferences and workshops led by Mark Finnis who is a renowned expert in this field.

Our ASYE academy is well established, and we have a high number of applicants who want to have the dedicated support the academy offers during the full 1 months of the ASYE programme; those who have gone through the academy have felt supported through dedicated practice educators, the learning and development offer and the experience of those delivering. We are committed to the ongoing development of all our workforce.

About the Role

The Practice Supervisor role is pivotal to our success. As the practice expert you will collaborate closely with the Principal Social Worker and the Learning and Development Service and your direct line management structure, to influence and support the delivery of excellent practice through the development and progression of our students, newly qualified social workers, and the wider workforce by demonstrating good practice, sharing knowledge and experience, offering guidance, support, mentoring and consultation. To enable focus on the development of the team you will not have your own allocated workload, but you will have the responsibility for overseeing ot...

Product Strategy Manager

We are looking for a Product Strategy Manager to join Ecclesiastical Planning Services in our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 204598

About the role

Ecclesiastical Planning Services, who are proudly part of Benefact Group, are looking for a Product Strategy Manager to join our Gloucester office.

This role’s purpose is to own and evolve EPSL’s pre-paid funeral plan product strategy using deep understanding of customer and market dynamics to define and deliver a product roadmap that maximises competitive positioning, profitability and alignment to customer, partner and market needs.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Product Strategy & Roadmap Ownership

  • Using market insight to define and maintain the product strategy, ensuring alignment with business goals and market opportunities.

  • Develop and manage a product roadmap focused on continuous improvement and strategic enhancements.

  • Prioritise roadmap initiatives based on customer and partner feedback, internal stakeholders, market trends, and business performance.

• Market Insight & Subject Matter Expertise

  • Act as the internal expert on market trends, competitor activity, and customer needs.

  • Lead EPSL’s customer and partner research with internal teams and external agencies, analysing results and translating findings into actionable business insights.

  • Perform regular market analysis to guide product strategy, highlight emerging risks, and uncover new opportunities.

  • Convert insights into clear, practical recommendations for product development and strategic positioning, collaborating with the marketing team to optimise the value proposition and go-to-market strategies.

• Product Ownership & Performance Optimisation

  • Own the product structure and design, including terms & conditions and elements of regulatory compliance.

  • Manage key external provider relationships to align product strategy and governance, ensuring delivery of business objectives and positive customer outcomes.

  • Monitor and evaluate product performance across commercial and customer metrics and controls.

  • Identify and respond to opportunities to optimise, simplify, or reposition products, driving improved performance and competitiveness.

• Stakeholder Engagement & Communication

  • Represent the product vision and market perspective in strategic forums and planning sessions.

  • Collaborate with Marketing and Sales colleagues to ensure the compelling articulation of the proposition to drive sales growth and reinforce market positioning.

  • Maintain strong relationships with key partners and customers to validate product direction and gather feedback.

What you'll need to have

• Regulatory Knowledge: Experience of product management and development in an FCA regulated market.
• Market Expertise: Understanding of pre-paid funeral plan market dynamics, competitor landscape, and regulatory environment is desirable.
• Product Ownership: Experience of successfully defining and delivering product roadmaps to optimise customer and commercial outcomes, alongside day-to-day product management.
• A...

Partnerships Coordinator
This role is available in partnership with The Rank Foundation’s Time to Shine Leaders
Programme. Please read the programme qualification criteria before making your
application.

Salary:

£24,479 for 35 hours week plus £312 p.a working from home allowance.
£26,936 for 35 hours per week, plus £213 p.a working from home allowance
(London weighting)

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform children' s
learning and life chances through talk and we are aiming to be working with 2,000 schools a
year by 2025. To reach this goal we recruit great people and give them real responsibility,
training and support.

Output focused culture, with flexible working opportunities. We have an agile and
flexible approach – our team can work when and wherever works best to deliver the
requirements of their role. For staff working at home, we support them to create a
workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills
they need to be excellent – whether this means funding external training, finding a mentor to
support them or giving them the time to learn from others in the organisations through our
regular CPD sessions. We also offer paid study leave for team members taking part in
formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas
closure period. Holiday entitlement increases linked to length of service, 5% employer
contribution to pension, interest-free season ticket, cycle and technology loans, employee
assistance scheme.

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use
their voice for success in school and life. Our work transforms learning and life chances
through talk by increasing access to a high-quality oracy education for those that need it
most. Follow the links to find out more about why oracy is so vital and the impact Voice 21
has.

Your purpose

To support our CEO, Director of Strategic Development and other members of the Senior
Leadership Team to engage partners in our strategic planning, including to influence the
implementation of the new national curriculum and guidance on oracy and establish a new

1

advisory board to inform our strategy. You will be responsible for supporting the delivery of
our partnerships strategy using email communications, providing administration and leading
on planning for a series of meetings, round table discussions and partnership events. This
will include working closely with the events team organising the flagship Voice 21 events,
the Speaking Summit in March 2026 and Great Oracy Exhibition in October 2026.

This is a newly created role in the team and the post holder will play a significant part in
shaping it in order to deliver its core purpose. The role may evolve based on the needs of
our growing organisation.

Your responsibilities

Partner relationships & communications

●  Ensure that communications to partners are sent in a clear and timely manner, using

either automation or other systems e.g. mail merge.

●  Coordinate processes for partnership meetings and roundtables, e.g. the booking
process for participants and arrangements relating to special adjustments etc.
●  Use our Customer Relationship Management (CRM), SalesForce, to create records

and collect and update partner data.

Meeting coordination & delivery

●  Arrange all key activities for events you are responsible for. This could include

Advisory Board meetings (online and in person), visits to schools or roundtable and
briefing meetings. Manage invites and book venues, reminder/follow up
communications, and ensure feedback is captured and collated.

●  Find solutions to problems e.g. technical issues in an online course; booking an

additional venue due to increased demand.

●  Attend events, either in person or online, to provide support to members of the team

leading them.

Partnership Strategy Planning

●  Track key progress with our partnership strategy and analyse this to support

decision-making.

●  Take ownership of partnership engagement and experience, finding opportunities for

improvement and implementing these.

●  Work closely with the members of the Whole Leadership Team to establish a

‘Relationship Manager’ lead system to maximise the benefits of partnerships.

This job is for you if you are...

●  Highly organised, you enjoy making a plan and seeing it through! You might have

previous experience organising events or programmes.

●  Quick at picking up new skills e.g. using a Customer Relationship Management

system, and generous in sharing your skills with others.

●  A collaborator with great communication skills (written and verbal).
●  Proactive when faced with problems, which you view as an opportunity to learn
●  Have strong IT skills and are competent using MS Office (essential)

2

●  ...

Job Title

Traffic and Transport Manager

Department:

Operations Department

Responsible To  Head of Security

Responsible
For

No direct line management but postholder is responsible for overseeing third part
contractors on site

Overall job
purpose

To support the management and effective delivery of Estate Traffic, Transport and
Car Park contracts across site ensuring the provision of a safe and compliant
environment for all stakeholders.

Key internal
relationships

The postholder is expected to develop good working relationships across all
operational teams

Key duties and
responsibilities

1.  Support the Head of Security and Traffic to manage the procurement of
relevant contracts. Co-ordinate the alignment of contracts to promote
synergy and collaboration across contractors ensuring best value and the
highest standards of delivery, engagement, and customer experience.

2.  Manage contract delivery including monitoring and reporting Key
Performance Indicators against agreed Service Level Agreements.

3.  Planning and delivery of all aspects of traffic and transport management to
ensure event and leisure operations are adequately resourced and are
appropriate and proportionate to the risk associated with operations,
activities and events across the estate. Providing  a secure environment  for
clients, customers, staff and contractors.

4.  Working with contractors to develop and maintain robust policies,

standard operating procedures and processes. Aligning with AP’s wider
policies and procedures and promoting best practice.

5.  Development, review and delivery of internal and third party operational

and tactical plans across Traffic and Transport teams. Identifying associated
risks and key areas for improvement. Ensuring alignment with
organisational objectives and legislation and communication with relevant
stakeholders

6.  Act as the lead for communications with Zone Ex stakeholders for all

Traffic and Transport matters.

7.  Ensure all members of the team and key contractors have the appropriate
level of awareness and training across emergency and site procedures in
line with regulatory, statutory, legislative requirements and duties.

8.

Integrate and embed a Venue Management Vehicle Access control system
to deliver efficiencies and improvements to ways of working.

9.  Chair local Transport stakeholder forum (rail networks, bus, council, TFL)

2

10.  Develop an efficiency saving model to reduce wastage across the Traffic

and Transport remit.

11.  Mandatory attendance at events for the purposes of audit and quality

control and training of the Traffic and Transport management contractors.

Person
Specification

Essential

Desirable

Education / Qualifications /
Memberships

Educated to GCSE or equivalent with a C
or 4 in English and Maths

SIA CCTV accredited

Qualification in Traffic and Transport and
Security management or crowd safety or
significant vocational experience

SIA accredited

Experience

Membership of Security Institute

NEBOSH / IOSH qualification

NVQ level 4 Spectator Safety
Management

First Aid at Work

Experience of managing Traffic, Transport
and Security contracts within a live
entertainment, leisure, heritage, and or
public access site

Comprehensive understanding of Traffic and
Transport Management

Considerable experience of managing
security within an events environment)
with capacities of over 5,000

Experience of overseeing a Traffic and
Transport management contract

Knowledge and understanding of
Alexandra Park and Palace’s events.

Experience of managing budgets

Skills and Knowledge

Excellent verbal communication skills

Strong written communication skills with
the ability to write reports, policies and
procedures.

Demonstrate ability to be an exceptional
team player.

Flexible and proactive approach with
excellent Customer Service Skills
Strong time management skills and the
ability to work under pressure.

Able to solve problems with confident and
effective decision-making skills, common
sense approach.

3

Knowledge of security event industry best
practise and evidence of continued
professional development

DIMENSIONS

Financial responsibilities

Responsible for ensuring best value for all contracts.
Budget Management. Required to create fully costed staffing deployment orders. Updating P&L and
undertaking Purchase Orders as required.

People management responsibilities

GENERAL OBLIGATIONS

i.  Health and Safety

All employees have a legal duty to ensure the health and safety of people at work and members of the
public on site in accordance with H&S legislation and AP policy.

ii.  Equality and Diversity

Alexandra Palace is committed to the fair treatment of all our staff.  We are committed to giving equal
access to recruitment and selection, promotion and career development, training, pay and benefits.

We will provide reasonable support to disabled applicants throughout the recruitment process. If you
feel that you need any additional supp...

Job Description

Title
Hours
Remuneration
& Benefits

Heritage Building & Facilities Manager
30 – 37 Hrs pw – worked over 4 to 5 days per week.
From £35,000 (FTE)

Report to
Responsible
for

About The
Bishop’s
Palace

Purpose of
role

Responsible
for

8% Employer Pension contributions, Death in service, Heath Assistance Package.
25 days annual leave, Training, Mentoring and career progression support, Outdoor
Theatre tickets, Membership and Guest membership to the Bishops Palace & Gardens.
Chief Executive Officer
Building & Facilities Assistant and Cleaners
Maintenance and Archive Volunteers
Management of external contractors including Cleaning, Maintenance
The site and buildings of The Bishop’s Palace and Gardens is owned by the Church
Commissioners and managed by The Palace Trust.  As a charitable organisation our
mission is to protect The Bishop’s Palace by ensuring financial stability through
engaging a wide range of people for their enjoyment and learning. The eight-
hundred-year-old Palace sits among fourteen acres of stunning RHS partner
gardens that draw 140,000 visitors per annum. The Palace is over 800 years’ old
and is Listed Grade I for its historic, cultural and architectural significance and there
is huge potential to build on the success of the Gardens’ visitor experience by
bringing the built heritage much more into the consciousness of our visitors.

The Heritage Building and Facilities Manager will play a leading role in managing
the physical upkeep, conservation, repairs and compliance of this heritage site.
Working with other members of the Senior Management Team (SMT) to deliver the
strategic objectives balancing hands on operational delivery with stakeholder and
contractor management.

Property Maintenance & Conservation

•  Maintain a comprehensive Property Maintenance Manual complete with

annual surveys, maintenance tasks and contracts relating to the property as
appropriate to the scale and scope of this role.

•  Keep up to date the Fixed Asset Register in relation to equipment, chattels

and other items within the responsibility of this role.

•  Update the Conservation Cleaning Rota to identify the method, materials
and frequency of cleaning of historic fabric, chattels and other sensitive
areas.

•  Ensure the highest standards of conservation of the property and its

contents are maintained.

Property management

•  Responsible for all premises management systems and procedures such as

Fire & Security, Heating, Water and other utilities, pest control,
conservation & other Cleaning, maintenance of any environmental

monitoring systems.

•  Ensure communication across all property occupiers to enable frequent

briefings for works to and involving access to the Palace. Contribute to the
SMT meetings and provide timely reports for inclusion to Board and to any
major building projects.

•  Support colleagues to facilitate events requiring the buildings as a resource

(e.g. filming, theatre, fairs, exhibitions, weddings, croquet, sculpture
exhibition)

•  Lead on agreed Buildings, Repair & Maintenance projects.
•  Responsible for the management of staff, volunteers and contractors.

Property Presentation

•

In collaboration with colleagues draw up a programme of engagement
opportunities such that the work associated with the conservation and
maintenance of the historic buildings and chattels are shared with our
visitors as part of the visitor experience and to enhance visitor income,
including through online and digital media.

Financial Management

•  Responsible for the annual Property budget, any delegated annual budgets

for purchasing of machinery and for delegated projects.

•  Responsible for the Property Department to make a contribution to the

overall income for the Palace Trust, through visitor income, Conservation in
Action events, lectures, tours and donations.

•  Contribute to the bid-writing process for any applications that will impact

on the conservation and maintenance of the built heritage within our care.

Operational Management

•  As part of the SMT, set out a clear plan for the department by contributing
to the overall strategic planning process, and by setting clear departmental
and individual targets and objectives which align with the overall strategy
for The Palace Trust.

•  Act as Duty Manager on a rota basis, taking responsibility for the safe

operation of the entire site.

•  Act as one of the Health & Safety Responsible Persons to ensure security

and safety of staff and visitors across the estate through development and
implementation of best practices.

Internal customers

•  Working closely with other Heads of Department and colleagues to ensure
the built heritage within the care of The Palace Trust is suitably presented
and protected as part of the visitor experience including any events,
weddings and other performances within.
In collaboration with colleagues and other HODs, ensure the property is
open and safe to visit for the optimum...

December 2025

Job description

Membership Experience Manager

Reports to:
Based at:
Salary grade table:  Services (SE3)
Line management:  3 FTEs
The role:

Director of Membership, Services and Volunteering
Coeliac UK Head Office, High Wycombe

The Membership Services team ensures excellent member
experiences and operational delivery of the charity’s membership
scheme. The Membership Experience Manager is responsible for
leading the Membership Team to deliver high quality services to
existing members, oversee membership operations, implement
acquisition and retention strategies to support the charity’s growth
and engagement goals. This role partners closely with managers to
build cohesive teams, across the Membership, Services and
Volunteering Directorate and Audience Engagement Department to
create a positive and productive workplace culture.

Key responsibilities

•  Work closely with Director of Membership, Services and Volunteering to manage

and deliver direct member services and positive experiences, adding value and
creating high levels of satisfaction and retention.

•  Support and implement plans for the charity’s membership scheme considering
fees, personalisation and efficiencies to deliver a highly valued scheme for
members, generating sufficient income for the charity
Lead day to day activities in the membership journey from prospective
membership enquiries to joining, to new member communications through to
renewal and reactivation strategies
Ensure the consistency and accuracy of all direct support and information to
members, prospective members and other stakeholders across our
communication channels, including our Helpline
Work with all teams across the charity to maximise engagement with membership
acquisition, retention, fundraising and marketing strategies
Collaborate across teams to deepen member engagement by driving participation
in volunteering, mentoring, advocacy and fundraising initiatives
Track key performance indicators and analyse and report on member behaviour
and scheme initiatives to identify opportunities for improvement and future
development
Co-create content for digital and printed membership focused collateral
Support Coeliac UK’s community outreach programme, which may include out of
hours working.

•

•

•

•

•

•
•

Knowledge, skills and experience

•  Experience of delivering excellent service in a membership role
•  Excellent communication skills – verbal and written
•  Numerate with necessary skills to produce, monitor and interpret complex data
•  Experienced and supportive team leader with the ability to develop and motivate

a team

Page 1 of 3

•  Able to manage complex projects on time and to budget
•  Ability to manage workload on own initiative within a team environment
•  Proficient in GDPR compliance and monitoring

•  Ability to demonstrate Coeliac UK’s values.

Competencies

1: General profile

Monitors, co-ordinates and supervises the daily activities of staff in an assigned work
area in similar or related disciplines
Experienced. Fully competent in own area. Shares own expertise with others; provides
guidance and support to others
Resolves problems through immediate actions or short-term planning and sets priorities
to ensure task completion
Maintains orderly work processes by co-ordinating work flow and work quality. Adheres
to established practices and procedures in work area
Builds an environment that supports cooperation and cohesiveness among the direct
work team and within other areas in the organisation
2: Technical expertise; building & maintaining

Demonstrates depth/breadth of knowledge/skills in own area; may be acquiring
knowledge of other disciplines/areas
2: Technical expertise; applying & anticipating

Applies knowledge/skill through handling complex problems and/or managing work
which may extend beyond own area of expertise; shares expertise with teams and
other work groups
3: Client/organisation orientation; client response

Understands client needs and identifies solutions to non-standard tasks/queries;
actively seeks and closes opportunities
3: Client/organisation orientation; organisation understanding

Decisions impact primarily on own work group/team; may have an impact on
department objectives
3: Client/organisation orientation client response; costs

Manages departmental costs

4: Creating & delivering solutions; problem solving

Resolves problems through immediate actions or short-term planning and sets priorities
to ensure task completion
4: Creating & delivering solutions; planning & organising

Maintains orderly work processes by co-ordinating work flow and work quality. Adheres
to established practices and procedures in work area
5: Working relationship; communicating, negotiating & influencing

Builds an environment that supports cooperation and cohesiveness among the work
team and with other areas within the organisation
5: Working relationship; teamwork, coaching & guiding

Oversees the day-to-day activities of w...