Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.
Service – Rowan House & Morrell Crescent, Littlemore, Oxford
What You’ll Be Doing:
Response is looking for enthusiastic, caring people to join their dedicated teams at Rowan House and Morrell Crescent. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, m...
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offence, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
- Job Summary
-
Role: Senior Practitioner – Southwark Works
Salary £39,518 per annum
Hours: 37.5 per week
Location: Camberwell – London
Closing date: 25/01/2026
Interview date: 06/02/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Southwark Works Team.
Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
- Manage a team of Employment Support Workers, providing regular supervision and leadership on a day-to-day basis
- Compile and submit performance reports, carry out regular project evaluations, analysing data and presenting reports
- Provide person-centred and high-quality support to people in Southwark who are unemployed, supporting them to find work
- Manage an active caseload of clients, providing employment coaching support to help people achieve their employment goals
- Develop and maintain strong working partnerships with other managers and departments within the company, and with external organisations such as Southwark Council, Jobcentre Plus, GP practices, employment services, training providers, and community organisations
- Keep up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employment law in relation to people with mental health conditions
You will have:
- Knowledge and experience of providing support to people to find employment
- Experience of leading a high-performing team
- Excellent interpersonal skills and the ability to build and develop relationships with employers and other stakeholders
- Strong IT and administration skills, the ability to manage a caseload, record evidence and interpret data
- Effective time management skills to manage competing demands
- Experience in working creatively and problem solving to tackle obstacles
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Jo Hayward, Senior Practitioner at
Jo.Hayward@th...
Job reference:003939
Salary:£28,007 per annum
Closing date:27/01/2026
Employment type:Part time
Hours Per Week:20
Town Name:Ayrshire
Are you an experienced Health & Social care professional looking for an exciting new role where you can really shine? We've got a great opportunity for you!
We have an exciting opportunity for an organised and dedicated individual to join our fantastic team in Ayrshire as a Lead Practitioner (Team Leader) on a part-time (20 hours per week), permanent basis across services.The Role
As a Lead Practitioner, you'll demonstrate great communication, organisational and interpersonal skills and will lead and inspire your team of Support Practitioners.
You'll provide support, guidance and mentor your teams to ensure that they are professional, accountable, engaged and motivated resulting in them delivering first class, high quality care and support. Alongside our Service Lead, you’ll also contribute to ensuring that our service(s) are running within agreed budgets and in conjunction with our contractual requirements.For a full list of key responsibilities, please see our role profile attached to this advert.About you
What we'll need you to bring:-
- Knowledge of what it takes to run an effective service within the Health & Social Care sector
- A passion for and experience of delivering high quality, person-centred care and support
- Sound knowledge of SSSC Codes of Practice and Health & Social Care Standards
- Proven record of building and maintaining positive and professional relationships with supported individuals, their families and other stakeholders
- The ability to lead others and work collaboratively
- Great communication skills; both verbal and written
- A sound understanding of professional boundaries, accountabilities and responsibilities and how they relate to supporting vulnerable individuals
- A commitment to undertake and achieve a SVQ Social Services & Healthcare Level 7 qualification and PDA in Health & Social Care Supervision (if not already attained)
Due to the nature of this role, the successful candidate will need to have a full UK manual drivers licence with a years experience on the roads.
Shift patterns
As a Lead Practitioner, you will usually work during office hours Monday-Friday, however, there may be occasions where we will need you to be flexible to work evenings, sleepovers, waking nights and weekends due to the needs of our service. On call duties will also be part of your role on a rotational basis.
What makes Cornerstone a great place to work
Along with hosting our annual Star Awards to celebrate and recognise the impact and dedication of our colleagues and the achievements of the people we support, there's some other great perks that'll you receive when you join our team: -
- Your job actually changes and improves lives - you'll make a difference in your local community
- We have a culture of empowering our colleagues and teamwork
- No uniform - we wear our own casual clothes
- We fund up to £500 towards driving lessons
- We reimburse your yearly SSSC registration fees
- Access to funded qualifications through our SQA approved, award winning Training Academy
- Ongoing continued professional development and career progression opportunities
- Recommend a colleague bonus scheme
- Long service awards
- Access to a 24/7 independent employee assistance helpline
- 26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
- Family friendly leave options, including family, parental, bereavement and special leave
- Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few
Sound interesting? What are you waiting for? Apply today! We're waiting to hear from you.Have any questions? If you'd like to find out more, please contact Caroline MacDonald on 01294 311723.
Successful candidates will be required to join the Protection of Vulnerable Groups Scheme and have a commitment to working towards a relevant SVQ in Social Services and Healthcare with the support from our Training Academy.
We are looking...
Support Services Assistant Hours: 21 hours per week – Specified days: Monday and Tuesday 8.30am – 5pm, and Wednesday 8.30am – 12.30pm Term: Permanent Contract Location: Community Action Suffolk, Brightspace, Ipswich Salary: £23,868 FTE / £13,366.08 Actual Start Date: Immediate start Community Action Suffolk is seeking an enthusiastic and resourceful individual who has excellent customer and administration skills to support our diverse organisation. About us Community Action Suffolk (CAS) is a well-established and highly regarded infrastructure organisation for the Voluntary, Community and Social Enterprise (VCSE) sector. Our mission is to strengthen and champion community action in Suffolk by supporting the VCSE sector in its work. We exist to ensure the sector is supported, safe and sustainable. We provide (or signpost) whatever is needed behind the scenes to enable this, so the sector can concentrate on doing what it does best – making Suffolk an incredible place in which to live and work. CAS supports organisations in the sector to enable them to operate more effectively. We provide a voice for organisations and groups who may not otherwise be heard and represent their interests to the private and public sectors. About the role As a Support Services Assistant you will provide essential support in the running of our Brightspace reception as well as administrative support to the projects and services of the organisation. You will be a self-starter with the ability to use your own initiative and meet agreed deadlines. Good customer service, interpersonal and team working skills are essential, as is the ability to communicate clearly both verbally and in writing. You’ll be a meticulously organised person who thrives in a busy and productive working environment. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. What we offer You will work within a reputable charity which offers its employees benefits which include: • 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays • Up to 4% matched pension contribution • 2 days pro rata volunteering days to support volunteering in Suffolk • Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities • Company Sick Pay Scheme • Continued Professional Development for job related development • Family Friendly policies and practices • Tailored induction For more information please visit http://www.communityactionsuffolk.org.uk/vacancies/ for a copy of our recruitment pack. Closing date: 9.00am Monday 9th February 2026 Interviews will take place the week commencing 16th February 2026
Community Action SuffolkRecruitment PackSupport Services Assistant Dear ApplicantThank you for your interest in working for CAS and the role weare currently advertising.CAS is a diverse and responsive organisation and I am incrediblyproud to lead such a trusted and passionate team. Our enabling workhas such a positive impact on VCFSE organisations and thecommunities they serve.This application pack should provide you with all the information youneed about the role, as well an idea as to what CAS is all about,what we do and where we see our future.We achieve this through our high performing and motivated staffteam as well as our person centred approach to our work keepingpeople and communities at the heart of what we do. As well asmaking a difference in our communities you will find that the CASteam provide a friendly and collaborative environment to work in andno two days are the same.I hope that you will find this opportunity both interesting and excitingand will consider submitting an application to join us. Hannah Reid, Chief Executivewww.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkWelcome from Hannah Reid, ChiefExecutive of Community Action SuffolkAbout CASWe exist to ensure the sector is supported, safe and sustainable. We provide(or signpost) whatever is needed behind the scenes to enable this, so thesector can concentrate on doing what it does best – making Suffolk anincredible place in which to live and work. CAS supports organisations in thesector to enable them to operate more effectively. We provide a voice fororganisations and groups who may not otherwise be heard and representtheir interests to the private and public sectors. We do this throughconferences, workshops, events, specialist networks, and by consultation withthe sector. We work closely with a wide variety of partners from other sectorsincluding Suffolk County Council, Borough and District Councils, Town andParish Councils, Health and Police, along with partners from the privatesector such as New Anglia Local Economic Partnership and local businesses.All these parties have a vital role in improving the lives of people in Suffolkand by working together we ensure Suffolk is the best place it can be for allthose living and working here.www.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkOur VisionCommunity ActionSuffolk’s vision is thatSuffolk is a countywhere every communityaspires, thrives andgrows.Our MissionCommunity Action Suffolk’smission is to strengthen andchampion community action inSuffolk by supporting thevoluntary, community and socialenterprise (VCFSE) sector in itswork.www.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkOur values representwho we are, how we work, ouraspirations, purpose, & ourgoals.Chosen by our staff team, wereflect them in everything we doboth internally and externally.PersonCentredEnablingCollaborativeTrustedResponsiveCAS VALUESwww.communityactionsuffolk.org.uk@commactionsuffcommunity-action-suffolk@communityactionsuffolkThe role at a glanceHours - 21 hours per weekSalary - £23,868FTE, £13,366.08 Per annumStart date - Immediate startLocation - Office base - Community Action Suffolk, Brightspace,IpswichAccountable to - Buildings Supervisor Contract term - Permanent Closing date for applications - 09:00 Monday 9 February 2026thInterviews will take place week commencing 16th February 2026Please contact susan.butler@communityactionsuffolk.org.uk for any queries regarding your application JOB DESCRIPTION – Support Services Assistant JOB TITLE:JOB PURPOSE SALARY HOURS:MAIN DUTIES AND RESPONSIBILITIES To organise and co-ordinate the efficient running of Brightspace reception To provide friendly and welcoming support to staff and tenants at Brightspace byadministering room bookings, greeting and signing in visitors and informing theappropriate member(s) of staff Provide a prompt and clear telephone service, responding to incoming calls and ensuring calls and messages are directed to the appropriate department or individual, quickly, clearly and efficiently Answer or signpost customers email queries professionally, quickly and efficiently To invoice for room bookings and send reminders for unpaid invoices To set up and tidy away the rooms after meetings and replenish kitchen and room refreshments and supplies To deal with incoming and outgoing post To order building supplies and stationery and maintain stocklists To assist in weekly checking of fire alarms and maintenance of first aid boxes To carry out general housekeeping tasks to ensure reception area is clean and tidy Support Services Assistant LOCATION: Community Action Suffolk,Brightspace ACCOUNTABLE TO: Buildings Supervisor To organise and co-ordinate the efficient running of Brightspace receptionTo provide general administrative support to CAS projects and servicesTo be an ambassador for CAS supporting and prom...
Support Officer
Job Description
Job Title: Support Officer Contract Type: 1 year fixed term contract. Salary: £28,505.08 per annum Working Hours: 37.5 hours per week, full time Working Pattern: working on a rota basis covering various shifts 8-4,1.30pm-9.30.Monday to Sunday.Location: Greenwich Mental Health Service, Kent
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Support Officer
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways.
Some of your responsibilities will include:
• Carry out assessment to identify and prioritize needs
• Use SMART goal planning to provide needs led holistic support
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Provide a comprehensive support planning service to customers in line with the department’s policies, procedures, and approach.
• Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation
• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policiesAbout you
We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.We are looking for someone with:
• Experience of working with vulnerable people with a range of needs in a support capacity
• A genuine passion for working with people
• Good communication skills and the ability to engage with and respect the needs of vulnerable people
• Excellent team working skills with a creative flair and ability to think outside of the box.
• Housing sector knowledge including housing benefit applications
• Strong IT and social media skills to manage and maintain administration and recording systemsWhy Riverside?
One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and...
Recovery Navigator
- locations
- Barnsley Recovery Steps - McLintocks Building
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011330
Recovery Navigator – Barnsley
Location:McLintocks Building, Summer Lane, Barnsley
Working Hours: 37
Contract Type:Permanent
Salary:£28,690 - £34,730
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are looking for a compassionate Recovery Navigator to support parents, carers, families and friends affected by drug and alcohol use. You will deliver targeted one-to-one support, group interventions and recovery-focused case management, helping families reduce harm, build resilience and engage positively with recovery services.
The role includes providing sensitive bereavement support and working closely with internal teams and external partners to ensure coordinated, person-centred care. Flexible working, including evenings and weekends, is required.
Key Duties
Provide one-to-one and group-based support for families and concerned others
Manage a caseload, including risk assessments, safeguarding and recovery planning
Deliver compassionate bereavement support related to substance use
Support access to treatment services and community resources
Work collaboratively with multi-disciplinary teams and external agencies
Maintain accurate records using an online case management system
Follow safeguarding policies to identify and reduce risk
About You
Experience supporting individuals or families affected by substance use or recovery
Confident in case management, safeguarding and one-to-one interventions
Compassionate, organised and able to manage complex situations
Strong communication and partnership-working skills
Flexible to work evenings and weekends
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-01-30About Us
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.
Our vision is to break down the barriers that stop peopl...
Recovery Coordinator
- locations
- Recovery Steps Cumbria - Barrow-in-Furness
- time type
- Full time
- posted on
- Posted 2 Days Ago
- job requisition id
- JR011042
Recovery Coordinator x4 - Recovery Steps Cumbria
Location: 92-96 Duke Street Barrow-in-Furness Cumbria LA14 1RDWorking Hours: 37 hours per weekContract Type: PermanentSalary: £25,110-£32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role…
An exciting opportunity has arisen for the position of Recovery Co-ordinator based within our South Cumbria RSC Team.
Recovery Co-ordination is a diverse and rewarding role, key duties you will undertake are:
- Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans
- Facilitate and promote individuals’ progression from engagement, through structured treatment, to self-sustained recovery
- Reduce substance related harm to individuals and the wider community
- Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals
For full person specification and job details, please visit this link
About you…
You will have a passion for making a difference and fair chances for all should be at the core of everything you do.
You will have an NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-01-30About Us
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing st...
Recovery Coordinator
- locations
- County Durham Drug & Alcohol - Saddler House
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR010070
Recovery Coordinator - County Durham Drug and Alcohol
Location: Saddler House, Bishop Auckland, County Durham, DL14 7BHWorking Hours: Monday - Friday 9am-5pmContract Type: PermanentSalary:£25,110-£32,090
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
About the Role
As Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers(opiates specific) across all stages of individuals’ recovery journeys, from assessment and engagement through to sustained recovery.
What You’ll Do
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery
- Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
To Succeed in This Role, You’ll Need:
- Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP
- Carrying out assessment and recovery planning and risk management plans
To view the full Job description please click this link
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to GoandAspirationsportals
- £500 Recommend a Friendbonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
How to Apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.
Please note: The salary listed reflects the full earning potential for this role. St...
Recovery Coordinator at Waythrough
Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline:
Based: Northumberland
Salary: £25,110 to 32,090 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Project Support
Recovery Coordinator 37 Hours per week/ Permanent Location: HMP Northumberland, Wansbeck Rd, Morpeth, NE65 9XG
Salary: £25,110-£32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
The Role
An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough’s service delivery within Reconnected to Health in HMP Holme House . As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a “whole person” holistic approach to ensure that every service user’s package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.
- Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.
- Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.
To view the full Job Description please click this link
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
-
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
-
Pension scheme with 4.5% employer contribution, matched up to 6.5%
-
Life assurance (3× annual salary)
-
Enhanced sick pay and family-friendly pay
-
Birthday leave and the option to buy up to 5 extra days’ annual leave
-
Professional fee reimbursement for relevant qualifications
-
24/7 online GP access and Employee Assistance Programme
-
Recognition and long service awards via our
Way to GoandAspirationsportals -
£500
Recommend a Friendbonus -
Cycle to Work scheme and Credit Union membership
-
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
-
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome app...
Recovery Coordinator at Waythrough
Contract Type: Permanent
Role Type: Employment
Hours: Full time
Application deadline:
Based: South Tyneside
Salary: £25,110 to 32,090 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Project Support
Recovery Coordinator
Location: Cookson House, South Shields, NE33 1TL
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,110-£32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals’ recovery journeys, from assessment and engagement through to sustained recovery.
What You’ll Do
- Effectively manage a caseload of service users, reviewing and updating on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans.
- Work closely and collaboratively within the multi-disciplinary team across the service and externally, providing advice and reports/ information to managers and other colleagues, through attendance at reviews, team meetings, supervision and via telephone conversations.
- Improve outcomes for children, parents/carers and families of services users by reducing the impact of drug and alcohol related harm on family life and promote positive family involvement in recovery.
- Develop and deliver quality programs and packages of work and psychosocial interventions that meet local need across both group work and one to one formats.
- Identify and prevent potential harm to service users and others by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.
- Support delivery of key service functions through actively participating in drug screening, duty work, access to BBV testing and immunisation service provision, community needle exchange services and the ongoing delivery of appropriate, tailored alcohol and drug harm reduction interventions.
To Succeed in This Role, You’ll Need:
- Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP
- Carrying out assessment and recovery planning and risk management plans
To view the full Job description please click this link
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
-
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
-
Pension scheme with 4.5% employer contribution, matched up to 6.5%
-
Life assurance (3× annual salary)
-
Enhanced sick pay and family-friendly pay
-
Birthday leave and the option to buy up to 5 extra days’ annual leave
-
Professional fee reimbursement for relevant qualifications
-
24/7 online GP access and Employee Assistance Programme
-
Recognition and long service awards via our
Way to GoandAspiration...
Recovery Coordinator
- locations
- Reconnected to Health - HMP Northumberland
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011398
Recovery Coordinator 37 Hours per week/ Permanent Location: HMP Northumberland, Wansbeck Rd, Morpeth, NE65 9XG
Salary: £25,110-£32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
The Role
An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough’s service delivery within Reconnected to Health in HMP Holme House . As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a “whole person” holistic approach to ensure that every service user’s package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person.
- Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.
- Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.
To view the full Job Description please click this link
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-01-27About Us
Waythrough launched in October 2024 following the merger of Humankind ...
Recovery Coordinator
- locations
- Reconnected to Health - Low Newton
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR010552
Recovery Coordinator - Reconnect to Health
Location: HMP Low Newton, Finchale Avenue, Brasside, Durham DH1 5YA
Working Hours: 37 hours per week Monday to Friday 8am-4pm with one early finish at 3:30pm each weekContract Type: PermanentSalary:£25,110-£32,090
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
About the Role
- Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
“As a Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals’ recovery journeys, from assessment and engagement through to sustained recovery.
What You’ll Do
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery
To Succeed in This Role, You’ll Need:
- Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification.
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
To view the full job description please click here
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to GoandAspirationsportals
- £500 Recommend a Friendbonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
How to Apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your a...