Job Introduction

• Location: Oxfordshire, with at least 3/4 days per week in locations as part of our hybrid working policy
• Salary:£43,000 per annum
• Contract:Fixed term for 10 months
• Hours per week: Full time (37.5 hours) plus senior on-call support
• Required: Full UK Driving Licence and access to a car/vehicle

• Sponsorship is not available for this role

Lead with purpose at Affinity Trust

At Affinity Trust, we believe everyone deserves to live life their way. As our new Deputy Operations Manager, you’ll help make that possible.

This is your chance to lead across multiple locations, guiding Support Managers and their teams to provide support that really matters. You’ll be the link between families, professionals, and amazing support, keeping people at the heart of everything we do.

How will I make a difference?

• You will show what great support looks like, coaching managers and teams to be their best.
• You will champion quality assurance and continuous improvement, keeping people safe, and finding opportunities to make good support outstanding.
• You will build strong connections with key people inside and outside of Affinity Trust, working in partnership with all stakeholders.
• You will step in when needed, so that no one is left without the right support.

What will I bring?

You are someone who:

• Inspires and motivates teams to bring out their best
• Keeps people at the heart of everything you do
• Takes a practical approach to decision-making
• Connects meaningfully with the people we support, families, colleagues and external professionals
• Brings proven leadership experience with a commitment to consistently outstanding support.

What do I get in return?

We offer a flexible range of benefits for you to choose from, including:

• Stream -access part of your pay when you need it, plus discounts and financial wellbeing tools
• Blue Light Card- free membership, giving you savings at shops, restaurants and more
• Simply Health– a health plan offering a 24/7 GP service, plus help with prescription, dental and other healthcare costs
• Buy or sell annual leave– flexible options available twice a year
• Pension and Life Assurance– automatic enrolment in our Scottish Widows schemes

If you want to shape support that puts people first, we’d love to hear from you. Apply today!

We are actively shortlisting candidates throughout the duration of the advert, so we may close it before the end-date if we find the right person.

Please note, that for internal purposes the job title will be Deputy Operations Manager

It is essential for this role to have an enhanced DBS check, which we will cover the cost for if you are offered the position.

Got any questions? Please contact us on: recruitment@affinitytrust.org

INDWBO

Apply

Deputy Home Manager - Nursing

ABOUT THE ROLE

Are you a passionate Deputy Home Manager, with an active NMC pin, motivated and driven to make a difference?

Can you combine your exceptional care skills with the commercial acumen needed to manage occupancy levels, care standards and your team in the home?

As Deputy Home Manager, Nursing, you’ll support the Home Manager with the management of the Home. Specifically, you’ll be responsible for rota planning, employee recruitment and both induction and mandatory training, ensuring that the clinical needs of our residents are recognised, assessed and met where possible. You’ll also monitor and manage individual employee performance to ensure standards are upheld, addressing any issues as they arise through the appropriate channels.

In return we’ll provide opportunities for career development and training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment.

Lewin House is a modern and spacious care home with 70 individual rooms positioned across four wings and plenty of otherfacilities. Our nursing home in Aylesbury was designed for the effective delivery of nursing care, with a specialist nursing unit located in each wing. There is plenty of communal and outdoor space, so everyone can get involved in the varied and stimulating programme of activities on offer. To make our residents feel at home,personal itemscan be brought along and added to individual rooms.

ABOUT YOU

You’ll have a Level 3 Diploma in Health and Social Care (or equivalent) and be willing to work towards Level 4 or 5. In addition, you’ll have experience in a senior or team leader nursing role within elderly care with an active NMC PIN.

You’ll have previous management experience in a multi-disciplinary care setting with a willingness to roll your sleeves up and work as a proactive team member, together with some marketing and finance experience to help grow occupancy and manage costs. Alongside this, you’ll have excellent communication skills with the ability to manage multiple priorities effectively and will be committed to promoting and developing the highest standards of care.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

• 30 days holiday (including Bank Holidays)
• A Company pension
• Life assurance
• Fully funded renewal of your NMC PIN
• Payment of Tier 2 visa application fee for eligible nurses
• Free uniform
• Free DBS
• Access to our Employee Assistance Programme
• Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Deputy Home Manager, Nursing, within our care homes, then you could be next to join us. So, apply and get your career started with us today.

#homemanagers

Search and applyJob description

Job description

• City:FAREHAM
• Vacancy type:Full Time
• Salary:£49,840
• Rate:per annum
• Plus:£1200 car allowance per annum & Benefits

Senior Operations Manager (6028)

Lead with purpose and create opportunities for people to thrive – join Avenues Group as our Senior Operations Manager and help shape lives for the better!

Location: Fareham, Portsmouth, Southampton & BasingstokeSalary: £49,840 per annum + £1,200 car user allowance
At Avenues, we’re more than a social care provider, we’re a community where people smile, laugh, grow, and achieve amazing things together.

We’re a specialist charity supporting people with autism, learning disabilities, and complex needs through supported living, residential care, and outreach services. Our belief is simple; everyone deserves the chance to live life to the fullest and be an active part of their local community.

We work across the South and beyond, and we’re passionate about investing in our people so they can thrive and build meaningful careers.

The Role

We have an exciting opportunity for a Senior Operations Manager to join our South team, overseeing services across West Hampshire. This is a senior leadership role where you’ll make a real impact – combining operational excellence, people leadership, and strategic delivery.

You’ll lead and manage around 11 residential and supported living services together with a team of Service Managers, ensuring high-quality, person-centred outcomes for the people we support.

You’ll also be a key representative of Avenues, building strong relationships with stakeholders, regulators, and partners.

What You’ll Be Doing

You’ll set the tone for best practice, championing person-centred approaches and Positive Behaviour Support. You’ll manage budgets and resources effectively, ensure compliance with all statutory and regulatory requirements, and work closely with our central teams to deliver outstanding outcomes. You’ll also play a vital role in service development, growth, and strategic planning – and occasionally act as Registered Manager when needed.

About You

You’re an experienced, values-driven leader with a strong background in social care operations. You’ll bring knowledge of residential and supported living services, a solid understanding of legislation and regulatory frameworks, and experience managing budgets.

A Level 5 Diploma (or equivalent experience) is essential, along with a full UK driving licence and access to your own vehicle.

If you also have experience in the voluntary sector, commercial awareness, and the ability to navigate complex, multi-service environments, that’s a bonus. Most importantly, you’ll have a positive, can-do attitude and a genuine alignment with our values: Respect, Excellence, Integrity, and Pride.

Working Pattern & Flexibility

This role is fulltime and predominantly Monday to Friday, but flexibility is key. You’ll occasionally work evenings or weekends and take part in a Tier 2 on-call rota. We offer a blended approach to home and office working, guided by the needs of our services.

What We Offer

We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.

Interested?

If this sounds like you – even if you don’t tick every box – we’d love to hear from you.

We believe the right values and attitude matter just as much as experience, and we’ll support your development through training and coaching.

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be guaranteed an interview.

Please note we may close this vacancy early if we receive a high volume of applications or appoint a suitable candidate during the recruitment process.

Search and applyJob description

Job description

• City:FAREHAM
• Vacancy type:Full Time
• Salary:£49,840
• Rate:per annum
• Plus:£1200 car allowance per annum & Benefits

Senior Operations Manager (6028)

Lead with purpose and create opportunities for people to thrive – join Avenues Group as our Senior Operations Manager and help shape lives for the better!

Location: Fareham, Portsmouth, Southampton & BasingstokeSalary: £49,840 per annum + £1,200 car user allowance
At Avenues, we’re more than a social care provider, we’re a community where people smile, laugh, grow, and achieve amazing things together.

We’re a specialist charity supporting people with autism, learning disabilities, and complex needs through supported living, residential care, and outreach services. Our belief is simple; everyone deserves the chance to live life to the fullest and be an active part of their local community.

We work across the South and beyond, and we’re passionate about investing in our people so they can thrive and build meaningful careers.

The Role

We have an exciting opportunity for a Senior Operations Manager to join our South team, overseeing services across West Hampshire. This is a senior leadership role where you’ll make a real impact – combining operational excellence, people leadership, and strategic delivery.

You’ll lead and manage around 11 residential and supported living services together with a team of Service Managers, ensuring high-quality, person-centred outcomes for the people we support.

You’ll also be a key representative of Avenues, building strong relationships with stakeholders, regulators, and partners.

What You’ll Be Doing

You’ll set the tone for best practice, championing person-centred approaches and Positive Behaviour Support. You’ll manage budgets and resources effectively, ensure compliance with all statutory and regulatory requirements, and work closely with our central teams to deliver outstanding outcomes. You’ll also play a vital role in service development, growth, and strategic planning – and occasionally act as Registered Manager when needed.

About You

You’re an experienced, values-driven leader with a strong background in social care operations. You’ll bring knowledge of residential and supported living services, a solid understanding of legislation and regulatory frameworks, and experience managing budgets.

A Level 5 Diploma (or equivalent experience) is essential, along with a full UK driving licence and access to your own vehicle.

If you also have experience in the voluntary sector, commercial awareness, and the ability to navigate complex, multi-service environments, that’s a bonus. Most importantly, you’ll have a positive, can-do attitude and a genuine alignment with our values: Respect, Excellence, Integrity, and Pride.

Working Pattern & Flexibility

This role is fulltime and predominantly Monday to Friday, but flexibility is key. You’ll occasionally work evenings or weekends and take part in a Tier 2 on-call rota. We offer a blended approach to home and office working, guided by the needs of our services.

What We Offer

We offer flexible working, meaningful perks that value your time, energy and wellbeing, and the chance to be part of something that truly changes lives.

Interested?

If this sounds like you – even if you don’t tick every box – we’d love to hear from you.

We believe the right values and attitude matter just as much as experience, and we’ll support your development through training and coaching.

As part of our commitment to the Disability Confident Scheme, candidates who declare a disability and meet the essential criteria will be guaranteed an interview.

Please note we may close this vacancy early if we receive a high volume of applications or appoint a suitable candidate during the recruitment process.

Operations Manager - Social Care

Overview

• ID

  299389

• Salary

  £43,857 per annum

• Type

  Permanent - Full Time

• Location

  Denbigh

• Hours

  37.5 hours per week

• Closing Date

  31/01/2026

• Downloadable Files

Looking for a fantastic management opportunity in care?

Make a meaningful impact on the lives of those we support and their families. We are seeking a new Operations Manager for Wales, covering services in Denbigh, Powys and community services in North and South Wales. This role involves regular travel with occasional remote working. You will primarily be based in North Wales but be required to travel to Powys and South Wales fortnightly. The work base can be further discussed at the interview stage.

We will offer you a salary of £43,857 per annum as a Level 2 Operations Manager.

This is a fantastic opportunity for an exceptional manager in the Care sector, allowing you to be innovative and tackle challenges alongside fellow Operations Managers. You will receive ongoing support from our Operations team as you oversee diverse services across the region.

Flexibility, strong leadership, and the ability to listen to those we support are essential. As we prioritise co-production, the insights of families are vital to our mission. This role promises excitement and challenges within our values-driven organization, offering rewarding experiences as you contribute to the development and growth of our services.

Join us at this exciting time!

Interviews for this role are expected to be the beginning of February, with a preliminary date set of the 12th February for in-person interviews. 

We’re looking for enthusiastic applicants who are:

• A UK Driving License and vehicle is essential, and mileage will be reimbursed, or use of a company car will be provided.
• Level 5 Leadership and Management in Health & Social Care Diploma or equivalent or are willing to work towards one.
• Use of non-verbal communication methods such as British Sign Language is desirable.
• Committed to listening to and valuing diverse views.
• Experience of leading and managing within the care sector.
• Experience developing and growing care services is desirable.
• Experience working with and liasing with local authority teams.
• Solution focused - creative with a can do attitude.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a Disability Confident Leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Additional Highlights to our Operations Manager position:

• 27 days of annual leave plus bank holidays.
• Matched pension contributions up to 5%.
• Free life assurance policy.
• Cashback and discounts on high street brands (and 10% off at Sense charity shops!).
• Cycle to work scheme.
• Travel season ticket loans.
• Enhanced sick pay.
• Free DBS check if your role needs one.
• A £350 refer-a-friend scheme.
• Free access to over 100 online and face-to-face training courses, including the care certificate.
• Wisdom App- free access for all employees to mindfulness application.

To apply

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoro...

An exciting opportunity has arisen to join the School as the IT Services Manager.

How to Apply

For further details about this role please download the Application Pack below. Candidates wishing to apply should complete the Application Form and Equal Opportunities Form (also below) and may provide a covering letter with their submission. The Application Form requires the names, addresses and telephone numbers of two professional referees, one of which should be your present or most recent employer. Candidates are also requested to provide the name, address and telephone number of one personal referee. Please do indicate clearly in your letter when it would be appropriate for referees to be contacted. Covering letters and application forms should be submitted by post to Cheam or online to the Head of Compliance and HR hathawayk@cheamschool.co.uk.

IT Services ManagerMarch/April 2026 Start Date Application Pack for the Role ofCHEAM | IT Services ManagerRole OverviewCheam, a wonderful co-educational prep school on the Berkshire/Hampshire border, is looking for anIT Services Manager to join Cheam as a full time, technically proficient and inspiring leader of its ITdepartment at an exciting time in its growth and evolution.After a period of significant infrastructure investment, the successful candidate will be responsible fordeveloping and implementing Cheam’s IT Services Strategy as part of a cross-school collaborativeendeavour to secure our place as the leading preparatory School in the country, and the happiest. TheIT Services Manager will report to the most senior non-teaching member of staff at Cheam, be amember of the newly created cross-functional IT Digital Committee and lead a small IT support teamconsisting of an IT Network Manager and and IT Technician. We are looking for someone who can maintain a safe, secure and reliable IT platform and relatedsystems that enable the provision of a first-class education and efficient business operation. The rolewould suit an experienced IT professional with a passion for working collaboratively in a fast-pacedand friendly environment that makes great things happen. You should have a track record ofsuccessfully leading small teams responsible for delivering and maintaining technology services aswell as project management experience. Reporting directly to the Director of Finance & Operations (DFO), the IT Services Manager plays apivotal role ensuring the safe and reliable operation of IT infrastructure and related systems across thewhole School and will work collaboratively with Cheam’s Deputy Heads (Academic, Pastoral, Co-Curricular), and other key teaching and operational stakeholders. About Cheam SchoolCheam was founded in 1645 and is one of the oldest prep schools in the world. Cheam is an IAPSboarding and day school with over 300 pupils, boys and girls from age 3-13 years. Cheam prides itselfon its excellent all-round record academically, musically, artistically and on the sports field and isespecially highly regarded for its Character education. The facilities are outstanding.  On completingtheir education at Cheam, children move on to the top Public Schools in England, including Eton,Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s, Calne. The school isnon-selective yet achieves consistently high standards academically, through an inspirational anddedicated team of teachers. Cheam School is situated in a stunning rural location ten minutes from Newbury and fifteen minutesfrom Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it drawsmany of its pupils. www.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LD CHEAM | IT Services ManagerStrategic ResponsibilitiesMember of Cheam’s newly formed cross-functional IT Digital Committee.Develop and implement Cheam’s IT Services Strategy within an approved financial framework thatenables delivery of the School’s educational and operational plans. In doing so, review, rationalise,integrate and optimise systems, processes and operating models to achieve best-in-classoutcomes. This includes exploring the use of AI to support the running of IT Services.Maintain safe, secure, resilient and reliable network architecture, device hardware and coreoperating systems, including internet access, internal networking, data storage, devicemanagement, printing and telephony. Ensure appropriate systems backup, business continuityand disaster recovery solutions. Act as Cheam’s Data Protection Officer, working in partnership with other key stakeholders toensure legal, regulatory and policy compliance regarding cyber security, access control, filtering &monitoring and GDPR, striving for best practice in all areas. Codify institutional knowledge and ways of working including an auditable asset register tomaintain the physical security of all IT assets.Maintain Cheam’s dedicated IT risk register and mitigating action plans for Board approval.www.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LDwww.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LDCHEAM | IT Services ManagerOperational ResponsibilitiesLead and manage the IT Network Manager and IT Technician with an active focus on theirwellbeing, training and development. Ensure staff appraisals are completed to a high standard andon time.Oversee day-to-day IT operations including HelpDesk support for pupils and staff. Ensure issuesare resolved quickly and effectively, engaging and managing third-party providers, as required.Maintain and secure Cheam’s cloud-based operating environment and cloud-to-cloud back-upsystem. Assurance on cyber security will include running penetration tests, phishing exercises andother simulations to identify and reduce vulnerabilities and provide regular training for users.Secure best practice accreditat...

Bradbury Centre, Stockton Road, Sunderland.  SR2 7AQ
Tel:  0191 5141131   Fax:  0191 5640378
Email: enquiries@ageuksunderland.org.uk
Website: www.ageuksunderland.org.uk

A P P L I C A T I O N   F O R   E M P L O Y M E N T

Please complete in block letters, using black ink, or type.  Where necessary continue answers
on a separate sheet of paper.

1.  Details of Post
For which post are you applying?      Programmes Manager

How did you learn about this vacancy?

2.   Personal Details
First Names

Address
……………………………………………………

Last Name

……………………………………………………

……………………………………………………

Post Code…………..………………………….

National Insurance No.

Tel. No. (Home) including area code

Mobile No.

Email

Tel No. (Work) including area code

May we telephone you at work?
Yes

               No

In  order  to  comply  with  the  Asylum  &  Immigration  Act  1996  we  require  appropriate
documentary evidence of authorisation to work, e.g. National Insurance No.

You will also be required to produce a British/EU passport.

Do you require a work permit to work in the UK              Yes

              No

If YES, please give details………………………………………………….…………………………
……………………………………………………………………………………………………………

3.  Declaration
I understand that the information given on this form is true and correct, and understand
that any deception could result in instant dismissal.
Signed

Date

Private & Confidential for official use only

Ref No: Programmes
Manager

1

App No:

4.  Disability
What do we mean by disability?   The Equality Act 2010 defines a disability as a "physical
or  mental  impairment  which  has  a  substantial  and  long-term  adverse  effect  on  a  person's
ability  to  carry  out  normal day-to-day  activities".  An  effect  is long-term  if  it  has  lasted, or is
likely to last, more than 12 months.

If you consider yourself to have a disability as defined by the Equality Act 2010 and you require
any adjustments to or assistance with the interview process, please detail your requirements
below and we will try to make the necessary arrangements
………………………………………..……………………………………………….…………………
………………………………………..……………………………………………….…………………
………………………………………..……………………………………………….…………………
………………………………………..……………………………………………….…………………

5.  Car Owner
Do you have a current full, clean driving licence?            Yes
Do you own/have access to a car for work?                     Yes
Do you have D1 category on your driving licence?          Yes

               No
               No
               No

Number of years licence held         ………………………………………………………

6.  Criminal Convictions and Cautions
Due to working with vulnerable adults all posts are subject to Disclosure and Barring Service
checks.    A  caution  or  conviction  does  not  necessarily  mean  you  will  not  be  considered  for
employment.    Each  case  is  considered  on  its  merits.    This  post  is  exempt  from  the
Rehabilitation of Offenders Act of 1974. This means that applicants are not entitled to withhold
details  of  cautions  or  convictions    (including  those  considered  spent)  unless  the  caution  or
conviction is "protected". "protected cautions" and "protected convictions" are defined in the
The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) Order 2013
and are not subject to disclosure to employers, and cannot be taken into account. Guidance
on the filtering of these cautions and convictions can be found on the Disclosure and Barring
Service website.

Other than a "protected caution" or "protected conviction", have you ever been convicted of a
criminal offence, received a caution, or awaiting prosecution?
                                              Yes

                No

If YES, details will be required from you in strict confidence on a separate sheet and they will
not necessarily debar you from employment within Age UK Sunderland.

Private & Confidential for official use only

Ref No: Programmes
Manager

2

App No:

7.  Employment History
Please give details of your present/most recent employer.
Job Title

Employment Status

Salary

Employer’s Name

Full time

                Part time

If part time, state number of hours worked.

Date appointed

Employers Address

Private & Confidential for official use only

Ref No: Programmes
Manager

3

App No:

Date of leaving

……………………………………………………

Reason for leaving

……………………………………………………

Period of notice required by current employer

……………………………………………………

Post Code………..…………………………….

Brief description of main duties and responsibilities

8.  Employment History cont.
Dates from
and to

Name and
address of
employer

Position held and
outline of
responsibility

Reason for
leaving

Full/
Part-time

Pay/
benefits

Private & Confidential for official use only

Ref No: Programmes
Manager

4

App No:

8.  Referees

Private & Confidential for official use only

Ref No: Programmes
Manager

5

App No:

Please give names and addresses of two referees.  One should be your present or most
recent...

J O B   V A C A N C Y

Programmes Manager

35 hours per week - £33, 168 pa - plus pension and excellent holidays

We seek an enthusiastic, motivated experienced programmes manager to oversee the
management  of  Age  UK  Sunderland’s  CIT  Social  Prescribing  Team,  Hospital
Discharge Team and other appropriate services. A minimum of 2 years operational
management experience is essential with substantial experience of implementing
support  services  ideally  working  with  people  aged  50  and  over.  The  successful
candidate  must  have  excellent  I.T,  report  writing  and  communication  skills  and  the
ability to effectively promote the service to a wide range of stakeholders. You should
also  have  a  good  standard  of  education,  preferably  to  degree  level  as  well  as
experience of partnership working and staff and volunteer management. Candidates
are required to have a full clean driving licence and have access to a car for work. This
post is subject to a DBS Enhanced Disclosure check.

For  further  information  and  to  request  an  application  pack  you  can  email
enquiries@ageuksunderland.org.uk  or  download  one  directly  from  our  website
www.ageuksunderland.org.uk.  Alternatively send a large SAE for 93p to Age UK
Sunderland,  Bradbury  Centre,  Stockton  Rd,  Sunderland.    SR2  7AQ.  Tel:  0191
5141131. CV’s are not accepted for this role.

This post is subject to DBS Enhanced Disclosure.

Age UK Sunderland is an Equal opportunities Employer

Registered Charity 1086995

Closing date: Friday 27th February 2026
Interview date: Monday 9th March 2026

Age UK Sunderland is an Equal Opportunities Employer.  Reg. Charity No. 1086995.  Reg. Co. No. 4199449

Certificate No. 88Q10781

Dear Applicant

Programmes Manager

Thank  you  for  requesting  an  application  pack  for  the  above  post.  Included  in  your
application pack are:-

  Job Advertisement
  Job Description
  Person Specification
  Application Form

The application form needs to be returned to the above address by the closing date of
Friday 27th February 2026

If  you have  not  received  a  response  within  two  weeks  of  the  closing  date  you may
assume that your application has been unsuccessful.

When returning your completed application pack by post, please ensure that the
correct postage is used on the envelope.   You can check this with your local
Post Office.  CV’s will not be accepted for this vacancy.

If  you  require  an  informal  discussion  regarding  the  post  please  do  not  hesitate  to
contact Leah Abdulla, Senior Operations Manager on 0191 514 1131

Yours sincerely

Tracy Collins
Chief Executive Officer

Encs

Bradbury Centre
Stockton Road
Sunderland
SR2 7AQ

Tel:   0191 514 1131
Fax:  0191 5670378
Email:  enquiries@ageuksunderland.org.uk
Web:  www.ageuksunderland.org.uk

Age UK Sunderland
Job Description

Post:

Programmes Manager

Contract Type:

Permanent

Hours:

5 days (35 hours) per week.

Salary/benefits:

£33, 168 pa inclusive; access to pension scheme

Location:

Responsible to:

Various community settings across Sunderland, with a HQ at Bradbury
Centre, Stockton Road, Sunderland
Senior Operations Manager

Accountable to:

Age UK Sunderland (AUKS)

Key working Relationships:

AUKS CIT Social Prescribing Team, Hospital Discharge Team and other relevant services
Statutory and Community based providers



       Secondary Care
       Age UK Sunderland Internal Teams

    Older people
    Carers and Carer Organisations
    Other clinical and non-traditional provider groups as required

Integrated Care Teams

Background:
Integrated care is a way of better coordinating care for older people with one or more long term
conditions.  Integrated  care  in  Sunderland  is  defined  as  collaborative  working  between  key
stakeholders,  including  GPs,  health  and  social  care  and  voluntary  organisations,  to  integrate
and organise patient care more effectively.

The purpose of Programme Services is to put older people in personal control of their health &
wellbeing and provide them with integrated care and support in their local community, focusing
on prevention of ill health and the promotion of wellbeing.

The service enables older people to have improved health outcomes and independence whilst
reducing  the  burden  on  NHS  services  in  Sunderland  through  the  reduction  in  need  for  GP
visits, Out of Hours Contacts, emergency admissions/readmissions etc.

Purpose of the post:

The post provides an interface between voluntary sector provider organisations and service
users, health and social care multi-disciplinary teams (MDT) and other statutory bodies. The
Programmes Service Manager will lead & coordinate staff and volunteers to support individuals
to self-manage their needs.

1

The  post  holder  will  work  in  and  across  5  Sunderland  localities  coordinating  the  service.
Many  older  people  have  complex  health  needs,  the  service  focusses  on  practical  support  to
encourage the utilisation of local community services and assets.

The  post  holder  will  also  support  the  identification  of  unpaid  carers  and  enable  access  to

appropriate services.

Key Responsibilities
The  post  holder  will  be  an  excellent  communicator  and  develop  a  wide  knowledge  of  the
services  offered  by  non-traditional  providers  in  the  Sunderland  area.  The  post  holder  will
require strong organisational skills, must be flexible in approach, able to exercise initiative and
demonstrate  a  consistently  high  standard  of  professionalism,  being  aware  of  the  need  for
confidentiality and integrity.

Management Tasks:

  To  manage  and  coordinate  AUKS  CIT  social  prescribers,  Hospital  Discharge  staff
and other identified staff/volunteers to ensure the provision of innovative interventions
and  continuous  practical,  social  and  emotional  support  to  older  people  in  the  local
communities and on discharge from hospital.

  To  ensure  a  clear  and  effective  referral  pathways  are  established  with  key  partner

organisations in the City.

  To  effectively  recruit,  train,  support  and  develop  volunteers  involved  in  programme

delivery if required.

  To lead and supervise a staff  team to focus on the client group; to create a supportive
environment  for  older  people  to  retain  their  confidence,  personal  interests,  wellbeing
and independence.

  To deliver relevant training to staff and volunteers.
  To oversee the conduction of personal plans with each person referred to the services;

to determine the type the support required

  To ensure the implementation of an action plan which is responsive to the needs of the

client group

  To  monitor  the  service  and  provide  written  reports/summaries  as  required.  This  will
include  operational reports,  evaluations  and  contribute  to  strategic leadership  reports
on developing and maintaining integrated care in Sunderland

  To actively promote, market and develop the services
  To keep records of clients and volunteers
  To  provide  HR  support  to  staff  including  appraisals,  supervisions  and  support  in  any

disciplinary procedures

  To liaise appropriately with partners.
  To ensure oversight of assessments & home visits including lone working procedures
  GP & professional liaison
  Patient information gathering & analysis

2



In depth knowledge gathering on available services (community & statutory), multi-
disciplinary services etc.

  Publicity & promotion of offering
  Record keeping, monitoring, evaluation



Identification of step up care and safeguarding responsibilities
Identification of gaps in services to inform future development

Additional responsibilities:

  Be aware of Health & sa...

With the retiral of our long-standing colleague, Manor Estates Housing Association is seeking to recruit a full-time Corporate Services Manager to join our busy Corporate Services team of 8.

Manor Estates Housing Association is a social landlord, responsible for over 1,100 homes in Edinburgh. We have a staff team of 32 and are based in lovely offices in New Mart Place. The role is to lead and manage the team who are responsible for finance, office administration, ICT and governance/compliance.

You must hold a relevant accountancy qualification (or be working towards one), be committed to the delivery of excellent internal customer services, have experience of managing both staff and budgets as well as analytical and financial skills.

The post holder will report to the Corporate Services Director, Kathryn Miller.

(Please note that CV’s will be considered as additional information only)

For an informal chat about the post please contact Kathryn Miller at either kmiller@manorestates.org.uk or 0131 510 8540

Information packs and an application form are available on our website below or by contacting our office on 0131 510 8540 or email info@manorestates.org.uk.

Manor Estates Housing Association is a Disability Confident and Equal Opportunities employer (we guarantee an interview for all applicants with a disability who meet the minimum criteria for the job).

Closing Date for applications is Friday 30th January 2026 at 12 noon.

Interviews will be held on week commencing 9 February 2026.

To apply
Application forms can be downloaded in PDF or Word format by clicking the appropriate link below.

To:
You can return your completed form by email to info@manorestates.org.uk or by post to:

Manor Estates Housing Association Suite 4

5 New Mart Place

Edinburgh

EH14 1RW

Forms

Back to Vacancies

CAREERS AT CHESTER ZOO

Assistant Team Manager – Visitor Engagement – The Reserve

Job reference:001577

Salary:£30,000 per annum

Closing date:30/01/2026

Department:Conservation Education & Engagement

Location:Chester

Employment type:Permanent

Hours Per Week:40

Job Description

Assistant Team Manager Visitor Engagement – The Reserve

We have an exciting opportunity to join our Conservation Education and Engagement team, supporting the management of our Engagement team at The Reserve, our overnight experience.
You will support the Visitor Engagement Manager in developing and delivering our engagement programme, with a primary focus on The Reserve and corporate activities, while also contributing to the in-zoo programme.

The Reserve
Chester Zoo’s brand-new safari-style luxury lodge accommodation opened in August 2025.
This unique destination offers the perfect balance between adventure and relaxation, designed to protect and celebrate the natural world. Guests can immerse themselves in luxurious surroundings while enjoying animal views, enriched by the knowledge that their stay helps fund Chester Zoo’s vital conservation work around the world.
To deliver this exciting project, Chester Zoo works with TROO Hospitality, experts in luxury hospitality. All exclusive guest activities are rooted in nature and led by expert Zoo Rangers, delivering experiences like no other.

Working at Chester Zoo

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development.

Within the Conservation Education & Engagement team we are proud to develop and deliver material to engage our visitors with our plant and animal collection and our worldwide conservation work through a range of diverse, fun and exciting educational experiences.

We’re looking for someone who can:

• Ensure excellence in the delivery of our programme, collaborating internally and externally to ensure stakeholder buy-in and authentic content creation.
• Support the Visitor Engagement Manager to develop and deliver consistently high-quality conservation engagement.
• Line manager, recruit, lead, develop and motivate a team of Zoo Ranger to ensure efficient delivery for The Reserve.
• Increase the conservation impact of commercial activity (e.g. Weddings and corporate events) through delivering memorable, audience focussed engagements that surprise and delight.
• Implement policies, standard operating procedures and safe working practices to ensure the team follow best practice and are compliant with all relevant guidelines and legislation.
• Ensure that all learning programmes are safe and appropriately risk assessed and comply with relevant legislation. In particular ensuring that our programmes with children, young people and adults at risk follow best practice in regard to safeguarding.
• Develop skills and knowledge in the areas of conservation education, science communication and public engagement, keeping up to date with best practice, researching excellence and sharing practice both internally and externally.
• Collate and use KPI and evaluation data to drive a process of continual improvement, contributing to research about the impact of our engagement and education.
• Manage allocated resources, ensuring initiatives are well planned and deliver maximum value for money and effort.
• Interact with guests of all ages, including children, families and other audiences.
• Be expected to deliver across a wide range of mediums including talks, table-top activities, play based activities and storytelling.
• Collaborate and build a strong working relationship with the Hotel General Manager at TROO hospitality and assist with the operational oversight of The Reserve experience.

The Package

• Contract Type – Permanent
• This is a full-time role (40 hours per week) operating on a two-week rotating roster, which includes working every other weekend. Core working hours are typically between 1:00pm and 9:30pm, with one to two office-based days per week worked from 8:30am to 5:00pm. Some early morning shifts will be required, and you will occasionally provide cover for daytime operations for the wider Ranger Team.
• Starti...

Mobilisation Manager

Job details

• Location: Remote (covering national remit)
• Salary: £50, 000
• Expiry date: 23/01/2026
• Contract - Full Time

Job Title: Mobilisation Manager

Location: Remote with National remitHours: 35 hours per weekSalary: £50,000

Contract: 12-month FTC

Applicants must have the legal right to work in the UK and currently reside within the United Kingdom.

United Response is seeking a Mobilisation Manager to oversee and lead on mobilisation projects utilising consistent and established processes, to include:

• Implementation of new services
• Transfer of existing services to alternative providers
• Closure of existing services

This is a national role, working alongside internal and external partners.

We’re looking for someone who can demonstrate:

• Strong project management skills, with credibility and integrity as a project leader
• Experience in social care operational management
• The ability to build and maintain effective working relationshipsacross teams and at all levels
• Working knowledge of people/staff mobilisationandhousing mobilisation, with the ability to collaborate with specialist leads
• A solutions-focused approach, able to resolve challenges quickly and effectively
• Excellent organisation, decision-making and communication skills, including the ability to manage competing priorities
• Resilience, adaptability and openness to learning when things don’t go to plan
• A collaborative, facilitative leadership style that can motivate and unite teamsin challenging situations
• A strong commitment to the values and aims of United Response
• Willingness and ability to travel nationally, with occasional overnight stays as required

Do you want to be part of a community with shared goals and values?

Do you want to contribute to United Responses mission and Vision?

Do you want know your work is making a difference to someone’s life?

Then we want to hear from you.

Our central support teams at United Response make sure that everyone who works here has the systems and information they need to fulfil their role, and feel motivated and supported as they do it.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Access to Blue Light Discount Card and Costco membership* T&Cs apply
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Two wellbeing days per year.
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response...