Clinical Team Manager

Clinical Team Manager (Clinical Nurse specialist)
Sue Ryder Berkshire West, Theale RG7 4AB with travel across Berkshire west and South Oxfordshire OX10 6SL
37.5 hours per week – Monday-Friday, condensed hours considered
£48,141.02 - £58,797.75 per annum, pro rata – depending on experience
* A full UK driving licence and access to your own transport are essential for this role, due to the requirement to work across the South East region and within the community. *



About Sue Ryder
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. This role will join a well-established team of two Clinical Team Managers, supporting our Clinical Nurse Specialists and Non-Medical Prescribers across the Berkshire West Community Team and the wider South East region.

More people than ever want to be cared for at home — surrounded by comfort, dignity, and the people they love.

About you
The successful applicant will demonstrate excellent communication skills and hold qualifications in advanced clinical assessment, mentorship, and non-medical prescribing, or be willing to undertake the relevant training.

Our ideal candidate will be flexible and able to travel across the region to meet the needs of the service. As the service continues to grow, the role requires adaptability and a collaborative approach, working closely alongside the Regional Community Services Manager and two additional Clinical Team Managers.

Strong leadership and management skills are essential, as the post holder will be responsible for leading a team of highly experienced Clinical Nurse Specialists and Non-Medical Prescribers.

Essential Criteria
• NMC registered and leadership experience within a community-based clinical team
• Ability to travel independently
• Ability to ensure accessible care delivery across diverse settings
• Skilled in inclusive team management and communication
• Commitment to equitable access and service user dignity


About the Role
To manage a team of Clinical Nurse Specialist within a specialist care environment ensuring the effective assessment, planning, implementation and evaluation of high standards of holistic care for an identified group of service users.

To contribute to the continuing development of nursing care and services offered to the service users and the smooth running of the Service through the acceptance of agreed additional responsibilities.

The main duties of this role is to manage a team of various healthcare colleagues within a specialist care environment ensuring the effective assessment, planning, implementation and evaluation of high standards of holistic care for an identified group of service users.

To contribute to the continuing development of nursing care and services offered to the service users and the smooth running of the Service through the acceptance of agreed additional responsibilities.

Some of the key duties include (please refer to the job description for full details):

In consultation with the Regional Community Services Manager and Regional Head of Clinical Services, assess potential service users in liaison with Health and/or Social Services commissioners. Ensure that all service users (or when they are not able, relatives) are given the opportunity to participate fully in the care planning process

Responsible for ensuring adequate and appropriate daily staff cover by planning and effective duty rota. Responsible to maintain effective communication and liaison with other departments in the Service and Sue Ryder

To liaise and communicate with other health and social care professionals in Sue Ryder and outside agencies in the planning and delivery of service user care, including junior doctors on placement

Responsible to ensure all clinical colleagues (including self) receive formal documented supervision / clinical supervision in line with Sue Ryder professional and statutory requirements



Benefits
•Enhanced pay for unsociable hours
•Company pension scheme
•Continuation of NHS pension (terms and conditions apply)
•27 days holiday – rising to 33 with length of service plus bank holidays
•NHS annual leave honoured (terms and conditions apply)
•Enhanced maternity and paternity pay
•Enhanced sick pay
•Electric Vehicle Scheme
•Healthcare Cash plan, to claim back costs of routine healthcare
•Death in Service benefit
•Staff discount...

Operations Manager - Edinburgh Milestone ARBD

Location:  Oxgangs, Edinburgh

Salary: £38,324 - £41,305 per annum (£19.65 - £21.18 p/h equivalent)

Full Time – Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what you do really does make a difference!

At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social inclusion, and citizenship for people with mental health challenges.

We recognise that the people we support have skills and experience that can bring about positive changes for themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good mental health and wellbeing for people using our services.

Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care. This joined-up approach is a strong example of health and social care resources being used efficiently and improves the care provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council Services.

The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in 2021.

As well as improving individual’s lives, the Service has been successful in creating an innovative approach to relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of ARBD and simultaneously reducing delayed discharges. It must be remembered that our residents’ complexities are wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease, Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are effectively managed is connected to the range of expertise found within the Service. The staff team consists of highly specialist individuals from health and social care. There is a full medical review prior to discharge from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and ability to access services to assist. The service has information sharing protocols in place to allow the sharing of information according to GDPR. The culture and values of the service being non-hierarchal allows the partners to keep the resident at the centre and all support each other ensuring best practice. The service is regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the Nursing and Midwifery Council and Scottish Social Services Council.

As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop services by promoting innovative ways of working and finding creative solutions to operational challenges. You will also play a lead role in working with our established formal partnerships and with other voluntary and statutory agencies to ensure our services deliver the best outcomes for our residents.

We want you to grow and thrive! We will support you on your own career path; developing new skills, ...

Mission Mobiliser across Melanesia

You are passionate to inspire and mobilise Fijian and other Melanesian Christians into cross-cultural mission.

You love to work in a team environment, and can communicate well online and face-to-face.

You will take responsibility to increase mission awareness from Fiji across the whole of Melanesia, drawing from your own experience of cross-cultural mission.

Qualities & Gifts Sought

You have been or are willing to be trained as a facilitator using the Perspectives or Kairos courses in churches or Bible colleges.

Experience of overseas mission is helpful. Good interpersonal skills and leadership potential. Social media savvy is ideal.

Our ref 249

About Fiji

Fiji  is an island country in the South Pacific Ocean about 1,100 nautical miles northeast of New Zealand's North Island.

Its closest neighbours are Vanuatu to the west, New Caledonia to the southwest, New Zealand's Kermadec Islands to the southeast, Tonga to the east, the Samoas and France's Wallis and Futuna to the northeast, and Tuvalu to the north.

Fiji is an archipelago of more than 330 islands, of which 110 are permanently inhabited, and more than 500 islets, amounting to a total land area of about 18,300 square kilometres (7,100 sq mi). The majority of Fiji's islands were formed through volcanic activity.

The two major islands, Viti Levu and Vanua Levu, account for 87% of the total population of 898,760. The capital, Suva on Viti Levu, serves as Fiji's principal cruise port. About three-quarters of Fijians live on Viti Levu's coasts, either in Suva or in smaller urban centres like Nadi or Lautoka.

Fiji has one of the most developed economies in the Pacific due to an abundance of forest, mineral, and fish resources. Fiji's main industries are tourism and sugar exports.

The climate in Fiji is tropical marine and warm year round with minimal extremes. The warm season is from November to April and the cooler season lasts from May to October. Temperatures in the cool season still average 22 °C (72 °F). Nice!

The population of Fiji is mostly made up of native Fijians, who are Melanesians (54.3%), although many also have Polynesian ancestry, and Indo-Fijians (38.1%), descendants of Indian contract labourers brought to the islands by the British colonial powers in the 19th century.

The concept of family and community is of great importance to Fijian culture. Within the indigenous communities many members of the extended family will adopt particular titles and roles of direct guardians. Kinship is determined through a child's lineage to a particular spiritual leader, so that a clan is based on traditional customary ties as opposed to actual biological links.  

Rugby Union is the most-popular team sport played in Fiji.

[Source: Wikipedia. Read more about these beautiful islands here.]  

Fiji has 33 people groups and one of these is considered unreached with the good news of the gospel.

The largest religion is Christianity at 63% and of these, 24% profess to be evangelical. The next largest religions are: Hindu at 29%, and Islam at 5%.

[Source: Joshua Project]  

Pray with us for:Unity among Indigenous Fijians and Indian-Fijians. The challenges of social problems: broken homes, alcoholismThe challenges of political problems: there have four coups in 20 years Mission visionChurch leadership training Unreached communitiesYoung people  

[Source:

Operation World, 2010 print edition]

You can also pray using Operation World’s online resources.   

WEC in Fiji and the Pacific Islands

We are seeking to reach various immigrant communities with the Gospel. We pray them into the Kingdom through God’s grace and gather them into groups of believers in Christ. We are also mobilizing for cross-cultural missionary work around the world.

We have great opportunities for service in evangelism, Bible teaching and practical work such as building projects. We currently need:
• an experienced English-speaking missions mobiliser
• Chinese church planters and disciplers
• English-speaking youth workers and lecturers
• Hindi evangelists and Bible teachers
• workers for immigrant groups  

Join us. Fiji and the Pacific Islands needs you!

More about WEC in the Pacific Islands.

Kiosk mode

Before you apply, check out our handy hints and tips

• London

• Audience, Brand and Communications

• Fixed Term

This role offers a competitive salary, hybrid working (London - Hybrid. 2 days a week with flexibility for adhoc events) 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £38,000 - £41,000 per annum

About the role

In this role, you will lead the planning and delivery of a wide range of events that support our organisational strategy and OKRs. You will manage conferences, roundtables, internal events and other key activities, ensuring they are delivered on time, within budget and aligned with our brand and communications objectives.

Working collaboratively with teams across the organisation, you'll develop event plans, create core materials such as agendas and speaker briefings, and define clear measures of success. You will also support the Principal Event Manager on major corporate events and provide guidance to junior team members. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering impactful, audience-focused events.

Key responsibilities include: 

• Lead and deliver high-profile events including conferences, roundtables, panel debates, internal engagements, experiential brand activations and other strategic events. This includes developing comprehensive event plans across core business areas, identifying key stakeholders, and defining clear performance indicators.
  
• Ensure alignment with organisational communications and brand strategy by collaborating with internal teams to produce consistent, high-quality event outputs. Responsibilities include creating detailed event plans, preparing Leadership Team speaker briefings, writing invitation copy, proposing agenda topics, developing speaker content, script writing and evaluating impact.
  
• Demonstrate full ownership of event delivery, ensuring events are executed on time, within budget, and in line with agreed objectives, while attracting the appropriate calibre of attendees.
  
• Work collaboratively across the organisation, building strong relationships with colleagues to support project success and ensure events contribute to wider organisational goals.
  
• Support the Principal Event Manager in delivering corporate flagship events by leading assigned event components, managing external agencies and suppliers, and ensuring your workstream contributes effectively to overall event delivery.
  
• Provide mentorship and support to junior team members, offering guidance on key projects, acting as a sounding board for ideas, and influencing decision-making where necessary to uphold high standards.

About you:

You are an experienced event professional with a proven track record in delivering high-quality in-person and virtual events. You communicate confidently with audiences at all levels, including senior stakeholders, and are highly organised, managing multiple projects with ease. You create engaging communications materials that align with brand messaging, and a relevant degree, AV experience, and familiarity with virtual event platforms are desirable. You are passionate about delivering events that are creative, impactful, and flawlessly executed.

The interview process for this role involves:-

• Screening via a phone call with the hiring manager (approx 30 minutes)
• An interview on TEAMS (approximately 60 minutes) consisting of values and experience-based competency questions and a role related task

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Work f...

Business Manager (Peterborough)

Job Role

Are you a strategic leader with a passion for driving performance and making a difference in people’s lives? If so come and join us, as we’re recruiting for a Business Manager leading our Connect to Work programme.
As our Business Manager, you’ll lead the delivery of our contract, inspiring and motivating a high-performing team to achieve exceptional results. You’ll ensure quality, compliance, and budget control while identifying opportunities for collaboration and innovation across contracts.  You’ll also play a pivotal role in shaping the future of employment services across the Company.
Our ideal candidate will have proven experience in contract management and team leadership. A strong understanding of compliance, quality assurance, and budgetary control. Have the ability to drive performance improvement and foster collaboration.  Is a strategic thinker with a hands-on approach to operational delivery and have excellent communication and stakeholder engagement skills.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range  £36,000 to £42,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Salary Increase in line with national average
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our 2,500-strong team. People are at the front, centre and heart of every service we provide and each decision we make.

.

JOB DESCRIPTION

BUSINESS MANAGER, responsible to the CEO

Salary c. 28-35K pa, depending on experience/6 month contract/ part time appointment (28
hours per week), hybrid role.

Sutton Mental Health Foundation is a well-established local charity serving people in Sutton
whose mental health impacts their lives, for over 30 years.  We run a wide range of services,
including a day service with wellbeing activities and drop in, an Intentional Peer Support
service and the Sutton Crisis Café, from our premises in Belmont, Surrey.

We are looking to recruit a Business Manager to support our CEO who, reporting to the
Board, is responsible for the overall direction and management of the organisation. The
charity will shortly undergo a major recommissioning which will require the CEO’s direct
focus.  We are therefore looking for someone, short term, to support the CEO by relieving
them of some of the day to day business tasks.

Main duties of the Business Manager will be:

•  Policies and procedures – keep up to date register of policies and risk assessments,
coordinate updates of policies and risk assessments, update handbooks, plans and
and SOPs,

•  HR (coordinating recruitment, advertising, contracts, onboarding, Bright HR,

pensions, timesheet, appraisal timetable).

•  Health and Safety – risk assessments and fire drill
•  Coordinating training
•  Support for Board – coordinating meeting dates, venues, agendas, papers, minutes.
•  Staff meetings & team events - arranging, holding, follow up.
•  Publicity and outside promotional events
•  Assist with evaluation of services, and monitoring reports for commissioners
•  Project support
•  Other things as needed

Experience

Essential:
•  All of the above (3 years +)
•  Organised and self-motivated, good at delivering to deadlines
•  Able to work as part of the established wider team.
•  Senior management role in organisation with 20-30 staff (preferably a charity or

voluntary sector organisation).

Desirable

•  Lived or shared experience of mental health.

BUSINESS MANAGERRECRUITMENT PACKPLYMOUTHCOLLEGEBUSINESS MANAGERPlymouth College is currently seeking a to join our community Plymouth College is a leading co-educational school, which has operated at the forefront ofindependent education since its inception in 1877. With its excellent programmes for the academicand personal development of pupils, fantastic wellbeing and pastoral care and world-leadingperformance sports and co-curricular activities, the College produces well-rounded, confident andresilient young people who stand out from the crowd. The Board of Galaxy Global Education Group and the Head of Plymouth College now seek to appointan accomplished, collaborative leader with strong financial, analytical and commercial acumen to serveas the College’s Business Manager. This is an outstanding opportunity for an ambitious professional toadvance their leadership career within a high‑performing and forward‑thinking independent school.As a member of the Senior Leadership Team and a key contributor to the Group Bursar’s wider team,the Business Manager will provide strategic, forward‑looking leadership across finance, estates, HR,compliance, IT and all support services. Working closely with the Head, Group Bursar and senioroperational managers, the postholder will drive operational excellence, support capital planning,strengthen cross‑College communication and identify opportunities to enhance commercial income andlong‑term sustainability.The Business Manager will report to the Head and be accountable to the Group Bursar, and willline‑manage the Director of Marketing, Admissions & External Relations; Head of Finance; Logistics  and Transport Manager; HR Manager; Sports Hall Manager; H&S Officer; and Domestic ServicesManager.This is a full‑time, permanent appointment with a salary of £60,000–£65,000, reflecting the seniorityand scope of responsibility.THE CLOSING DATE FOR APPLICATIONS IS 09.00HRS BST ON MONDAY 2ND FEBRUARY 2026Plymouth College is committed to safeguarding and promoting the welfare of children. The successfulcandidate must be willing to undergo an enhanced disclosure through the Disclosure and BarringService.THE POSTDUTIES AND RESPONSIBILITIES:Team LeadershipEnsure the smooth and effective running of all support staff services at Plymouth College.Work closely with the support staff leadership team to deliver operational excellence across allfunctions, including gathering and analysing data to inform business decisions.Maintain clear, concise and timely communication across departments to ensure seamlessday‑to‑day operations.Review and refine operational processes and quality‑control measures, ensuring compliance withbest practice and regulatory frameworks.Provide leadership and direction to support staff and contractors, modelling professionalism,collaboration and high expectations.Monitor the operational success of support functions to ensure high‑quality service delivery thatenables outstanding teaching and learning.Ensure appropriate out‑of‑hours operational cover and emergency response arrangements.Financial ManagementSupporting the Group Bursar, and working closely with the Head of Finance, the Business Managerwill:Ensure contracts and licences are reviewed, renewed and fit for purpose.Ensure the College, its assets and activities are appropriately insured at all times.Maintain effective systems for the timely collection of fees, allocation of financial assistance(scholarships and bursaries), and debtor management.Oversee procurement procedures and ensure compliance with school policies for all majorcontracts, goods, services, utilities and transport.Maintain detailed cost analyses and statistical records, contribute to benchmarking exercises andpresent findings to the Senior Leadership Team and governors’ committees.Ensure the maintenance and accuracy of the Assets Register.Ensure financial procedures and controls are robust, reliable and fit for purpose.Lead a comprehensive budget‑setting and reporting process, supporting budget holders andmonitoring performance against targets.Assist with financial modelling and maintain long‑term financial projections, including cash‑flowforecasts.Identify opportunities to improve operational surplus and financial efficiency.Oversee the preparation of annual statutory accounts and the audit process.Liaise with external professional advisers including banks, insurers and legal professionals.ROLE SUMMARYThe Business Manager is a senior leader responsible for the strategic and operational management ofPlymouth College’s support services. As a member of the Senior Leadership Team and a keycontributor to the Galaxy Global Education Group’s bursarial structure, the postholder provides clear,forward‑thinking leadership across finance, estates, HR, compliance, IT, catering, transport and wideroperational functions.The Business Manager ensures that all non‑teaching services operate efficiently, safely and in alignmentwith the College’s ethos, strategic ...

Job Title:
Responsible to:
Salary:
Hours:

Property Operations Manager
Executive Director
£38,000 per annum
9am to 5.30pm, 5 days per week, 37.5 hours including weekends.

Strawberry Hill House & Garden (SHHG) is a Grade I listed building set within a Grade II
listed landscape, created by Horace Walpole in the 18th century. The House is world-
renowned for its unique architectural style and is one of the first examples of domestic
Gothic architecture. Having been extensively restored in 2010, the House now
welcomes around 20,000 visitors per year.

Strawberry Hill House was built with extraordinary creative and artistic imagination. We
aim to recapture that vibrant atmosphere and enthusiastic energy as we reinvigorate the
House’s creative spirit. As an Accredited Museum, we are stewards of the House and
garden, together with a collection of paintings, miniatures, prints, books, works of
decorative art and furniture.

Purpose of the Role

The Property Operations Manager is responsible for the operational management of
Strawberry Hill House & Garden as a leading heritage attraction. The postholder ensures
the site runs efficiently, safely, and profitably; leads an exceptional visitor experience;
oversees a large and diverse volunteer team; and manages organisational infrastructure
and systems. The role works across departments to ensure financial sustainability,
physical care of the House, Garden and Collection, smooth office functions and
inclusive public engagement.

Direct Reports:

Assistant Property Operations Manager, Interim Learning
Coordinator, Head Gardener, Community Development Manager,
Property Operations Management Assistant, Cleaning Contractor

Liaises with:

Executive Director, Senior Curator, Head of Finance, Education
Freelancers, Café Concession, Volunteers, Visitors, Contractors

Key Responsibilities

Operational and Facilities Management

•  Oversee the daily running of the House and Garden, ensuring smooth, safe, and

welcoming operations for staff, volunteers, and visitors.

•  Manage all aspects of the site including security (physical, practices, CCTV,
alarms), fire safety (testing, drills, and compliance), lighting, conservation
heating, and waste management.

•  Supervise cleaning regime and contracted cleaning services. Oversee prescribed

conservation cleaning.

•  Oversee maintenance of the House, car park, waste collection, bins, and garden

areas including the children's play area.

•  Line manage the Head Gardener, supporting the horticultural vision and

presentation of the Garden.

•  Support the Executive Director and Senior Curator in the delivery of restoration,

conservation and site interpretation.

•  Support the installation and de-installation of exhibitions and collection moves

and ensure maintenance of visitor interpretation and lighting.

Health, Safety and Compliance

•  Act as lead for Health & Safety, ensuring organisational compliance with training,

policies, procedures, risk assessments and incident reporting.

•  Regularly provide H&S Reports to SHT Board.

•  Act as Safeguarding Lead for the organisation.

•  Maintain first aid cover and ensure contingency planning is in place across the

team.

•  Lead the rollout of emergency and safety training for staff and volunteers.

•  Maintain all necessary documentation and ensure staff awareness of

compliance procedures.

•  Fire prevention including overseeing contractor and system tests.

Financial and Commercial Oversight

•  Participate in the annual budget setting rounds and project budgets where

delegated. Support financial forecasting and monthly performance reporting.

•  Oversee daily financial procedures including takings, till reconciliation and

income reporting.

•  Conduct sales analysis to support retail and ticketing strategy.

•  Lead on the use of the ticketing system (Digitickets) with Marketing and oversee

Front-of-house volunteers in its use.

•  Oversight of commercial activity including overseeing filming and photoshoots
(via FilmFixer), venue hire, weddings, and corporate/private events, supporting
Assistant Property Operations Manager (Commercial).

•  Support strategic café operations through collaboration and partnership activity,

including seasonal promotions and visitor engagement initiatives.

Visitor Experience and Public Engagement

•  Lead the delivery of a high-quality visitor experience across the House, Garden

and events programme.

•  Act as regular Duty Manager; provide support and cover for the Operations

Management team as needed.

•  Ensure the physical presentation of all visitor areas is welcoming, accessible,

and engaging.

•  Maintain and develop Front-of-House practices to support the ticketing process

through encouraging gift aid, membership and programming sales.

•  Lead on the design, delivery and evaluation of the Guided Tours programme.

•  Oversee a seasonal programme of public events including concerts, family

activities, community outreach,...