Market Research Interviewer - Sheffield

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Aberdeen

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Watford

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Kingston

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Southall

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Wolverhampton

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Stevenage

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Halifax

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Coventry

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - Tonbridge

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Market Research Interviewer - St Albans

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus: • Admin fees and holiday pay (12.1%) • Travel time at £4.68/hour (most projects) for travel to the area you are working in • Mileage at 36p per mile (up to 10,000 miles) • £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential: 

• Valid UK driving licence and sole use of a car 

• Class 1 Business insurance 

• Right to work in the UK 

• Willingness to complete a DBS check 

• Reliable home broadband 

• Laptop or tablet with camera 

• Comfortable using basic technology 

• At least 18 hours available per week 

• Flexibility for weekdays, evenings and weekends 

• Strong verbal and written English

Personal qualities: 

• Good at talking to people

• Friendly and professional 

• Resilient and confident 

• Self-motivated and independent 

• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

:
Our process is quick and straightforward

Our process is quick and straightforward

·       Apply online

·       One-way video interview (via Willo – do it anytime, anywhere)

·       Final interview (includes a short role play)

·       Offer

·       Background checks (via Zinc)

·       Start work

Need adjustments during the process? Contact:

Key Responsibilities

We’re

About the National Centre for Social Research

At The National Centre for Social Research we believe that social research has the power to make life better. By really understanding the complexity of people’s lives and what they think about the issues that affect them, we give the public a powerful and influential role in shaping services that can make a difference to everyone. And as an independent, not-for-profit organisation we’re able to focus our time and energy on meeting our clients’ needs and delivering social research that works for society.

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Public Fundraising Manager (Stewardship and Retention) AS12012026

• Location
• Stratford/Hybrid
• Vacancy Type
• Permanent, Full-time
• Application Deadline
• Monday, February 2, 2026
• Salary
• £46,852 - £51,228
• Job Profile
• Job Profile document
  
  
• Job Summary

• The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

  We have offices across the UK where our Services teams provide support to refugees at local level.

  Inclusion and accessibility

  Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

  Our Values

  Our values underpin everything we do:

  • Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.

  • Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.

  • Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.

  • Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

  If you have any questions, please contact: Aishah.Sameem@RefugeeCouncil.org.uk

           Job Reference:

Legal Services Administrator

 Part time post  (17.5 hours , hours to be confirmed)

Salary £24,938 per annum pro rata (subject to pay award)

Sheffield Citizens Advice and Law Centre provides a range of advice and advocacy services through

digital means, by telephone and in person. We seek to empower our clients and support them to

improve their confidence and capability on a wide range of issues. We campaign for change to

social policy to improve the well-being of the people and communities we support.

We aim for excellence. Our ambition is to be among the best advice and advocacy services in the

country, and one of the leading voluntary and community organisations in Sheffield

Our Legal Services teams provide specialist legal advice across a range of areas.  We are also a

Legal Aid Provider for housing advice and will shortly launch a similar service for immigration

advice.  We are seeking to appoint two new Legal Services Administrators to support our legal aid

funded services in our city centre office (office based role).

The ideal candidate will have good all round admin experience and experience of legal aid

systems and processes.  The role requires working to tight deadlines with a high degree of

accuracy and attention to detail.  In return, you will have the satisfaction of knowing your work

directly supports our advisers and solicitors to provide expert legal advice to people in very

vulnerable circumstances.

We can offer you a supportive culture within a charity setting committed to social justice. We offer

an attractive remuneration package with good terms and conditions of employment including: 35

hour working week; Pension scheme with 4% employer contribution; Health Plan with integrated

employee assistance programme; onsite Gym.

 Job application packs are available to download at www.citizensadvicesheffield.org.uk or you

can contact applications@citizensadvicesheffield.org.uk. Please quote the job reference

number in the subject heading. All candidates must submit the application form (no CVs

accepted) to applications@citizensadvicesheffield.org.uk by 9:00am on Friday 23rd January

2026. For an informal discussion about the post, contact the applications inbox and we will

arrange for someone to contact you. Interview date Thursday 29th January. This post will be

subject to a basic DBS check for work with adults.

Legal Services Administrator

Job description and person specification

Sheffield Citizens Advice and Law Centre provides a range of advice and advocacy
services through digital means, by telephone and in person. We seek to empower our
clients and support them to improve their confidence and capability on a wide range of
issues. We campaign for change to social policy to improve the well-being of the
people and communities we support.

Our advice services provide help and advice across a wide range of issues and more in
depth help in respect of welfare benefits, debt, housing, employment and immigration.
Our independent advocacy services are delivered through Sheffield Advocacy Hub, in
partnership with three organisations.

We aim for excellence. Our ambition is to be among the best advice and advocacy
services in the  country, and one of the leading voluntary and community
organisations in Sheffield.

Purpose of job

Our Legal Services Administrators provide technical administrative support for our fee
earning Legal Services.  These currently include Legal Aid Agency funded work in
Housing and Immigration Advice.

The role provides critical support to a team which supports people in the city in
extremely vulnerable situations such as homelessness and eviction, asylum claims and
citizenship applications.

The role includes all aspects of administration and ensuring the smooth running of the
Legal Services offices. This is a fast paced role which enables our legal teams to
maximise their focus on client work and fee earning activities.

Administrators are required to undertake all their duties in accordance with Citizens
Advice Sheffield policies and procedures, utilising national and local sources of
information and guidance.

Responsible For:
Legal Services admin volunteers, where appropriate

Responsible To:
Solicitor

Main duties and responsibilities

Service provision

Legal Services Administrators are required to:

●  Welcome clients to the service, in person, digitally or on the telephone, enable clients

to explain their needs and advise clients on the appropriate service

●  Triage client queries and incoming referrals for legal services, record client data and

manage caseworker diaries for new appointments

●  Facilitate the processing of incoming and outgoing mail and email correspondence

as appropriate

●  Operate legal services support systems, including maintaining electronic and paper
records to the Specialist Quality Mark (SQM) standard and in line with Legal Aid
Agency requirements;

●  To input, update and maintain data held on the Case Management System, including

to document advice and casework

●  Prepare Legal Aid files for billing and audits
●  Operate information technology systems
●  Support finance systems, including maintaining electronic and paper records
●  Support the management of premises
●  Support the recruitment, development and retention of volunteers
●  Support the administration and delivery of training
●  Provide support to conferences, meetings and other events
●  Provide general administrative support to the team and managers
●  Ensure that these duties are undertaken in accordance with all relevant policies and

standards.

Professional learning and development

Legal Services administrators are required to undertake learning and development
including:

●  Keeping up to date with legislation
●  Keeping up to date with policies and procedures

●  Attending internal and external training

Person specification

Technical Legal Aid/SQM Competence

●  Competency: Demonstrates practical skills relevant to the administration of legal
aid including working to precise accuracy, maintaining quality standards and
meeting deadlines
Indicators:  Legal Aid Agency submissions are fully compliant and submitted within
deadlines, and all work is carried out to the requirements of the Specialist Quality
Mark (SQM)

●

ICT and Digital Competence

●  Competency:  demonstrates proficiency in ICT and digital software and

●

applications including the ability to adapt to new systems
Indicators:  makes effective use of existing ICT and digital applications and takes a
positive approach to new ICT and digital solutions

Organisational & Planning Competence

●  Competency: Organises tasks, prioritises effectively, and maintains accurate

records.
Indicators: Manages administrative duties, plans for efficient resource use

●

Communication & Teamwork Competence

●  Competency: Communicates effectively and works collaboratively as part of a

●

team.
Indicators: Liaises with stakeholders, provides clear information, and supports
colleagues.

Problem Solving & Initiative Competence

●  Competency: Identifies and addresses problems, proposes solutions, and

●

demonstrates self-motivation.
Indicators: Oversees small projects, suggests efficiency improvements, and works
with minimal supervision.

Personal Development & Values Competence

●  Competency: Demonstrates commitment to personal learning, professional

...