Family Group Conference Coordinator - Trained, Self-Employed
Are you a trained Family Group Conference Coordinator?
Do you want to use your skills to support families, ensuring every member has a voice in decision-making?
Are you looking for a flexible role where your commitment is valued, and you can see the impact you create?
At Daybreak, a registered charity, we are looking for Independent Coordinators to join our team.
We work with a team of self-employed Coordinators across the South of England and are actively seeking trained and experienced Coordinators to help us expand the use of Family Group Conferences (FGCs) and other forms of Family Group Decision Making (FGDM). Our goal is to empower more families to respond to their challenges and create safer, stronger futures.
We welcome compassionate and committed Coordinators who can support families in demonstrating how they can keep each other safe. While FGCs are primarily used in children’s social services, we are working to extend their reach into a broader range of settings or situations. Now is a great time to bring your skills and experience to our growing team.
As a Coordinator, you will work alongside families facing a wide range of challenges, including mental health, substance abuse, domestic violence, criminal justice and other Adverse Childhood Experience risk factors. Whatever your background, if you have the skills and training to support families in finding a way forward, we’d love to hear from you.
Our services currently operate in Portsmouth, Reading, Bromley, Hackney, and Wiltshire, so we are prioritising applications in these areas. However, we also welcome interest from Coordinators across the South of England to help us reach more families and communities.
REQUIREMENTS
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Full Family Group Conference Coordinator Training
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Experience in social care or a similar role that involves problem-solving in sensitive situations
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Commitment to delivering high-quality work that supports families in moving forward
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Strong facilitation skills, bringing people together and ensuring every voice is heard
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Openness and honesty in all interactions
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A creative and compassionate approach to working with families
Is this role right for you?
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If you enjoy working with children and families, this role is for you.
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If you want to help people have a voice and make positive changes, this role is for you.
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If you find satisfaction in creating safe spaces for families to address challenges, this role is for you.
KEY DETAILS
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Fee Structure:
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Outside London: £20 per hour for newly qualified Coordinators, rising to £22 per hour following six evidenced FGCs. Payment is capped at 25 hours per referral.
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THE FOUNDATION OF SIR JOHN PERCYVALE IN MACCLESLFIELD OF 1502, RE-FOUNDED BY KING EDWARD VI IN 1552The King's School in MacclesfieldFull-time26th January 2026
Job Opportunities
King’s is a beautiful school and a wonderful place to work. Founded in 1502, the school is located on Alderley Road, Prestbury in Macclesfield, Cheshire. The school operates from an entirely new, state-of-the-art campus. Few schools can offer such a rich and varied curriculum and wide array of extra-curricular opportunities, within a warm and friendly community with excellent relationships between its pupils and staff.
The King’s School employs around 200-230 staff (inclusive of self-employed), with a unique set of skills and abilities. We are proud to support our superb staff and this applies as much to our dedicated support staff as to our teaching colleagues. We want all staff to feel part of the King's community and for them to make the most of their career.
We offer a range of benefits to our employees. For further details, please see the booklet below:
Teaching Posts
Support Staff Posts
- Leisure Assistant (full-time)
- Teaching Assistant (Wrap-Around Care) Infant & Junior Division
- Cleaners (part-time)
Leisure Assistant (full-time)
We are looking to recruit a Leisure Assistant for our state-of-the-art Sports Centre to start as soon as possible. This full-time post is available on a full year or term-time contract with shifts mainly during the school day.
An Application Form can be downloaded from the top right-hand side of this page and further details can be found below:
Closing date: 26th January 2026.
Teaching Assistant (Wrap-Around Care) Infant & Junior Division
Cleaners (part-time)
King's is committed to safeguarding and promoting the welfare of children; successful applicants will be subject to a DBS check. King's values diversity among pupils and staff and encourages applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.
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Paper Conservator at Glasgow Life
Working Hours: Full time
Contract: Permanent
Salary: £36,272 – £42,116
Location: Glasgow
Closing date: 01/02/2026
About the Role
We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Paper Conservator to join our Museums and Collections Conservation team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
As an experienced paper conservator, you’ll be joining our in-demand Museums, Archives and Collections Conservation team, and you’ll play an essential role in contributing to the conservation and collection care of the city’s extensive collections.
You’ll be an integral part of a well-established conservation team, reporting to a Senior Conservator and working alongside a team of conservators skilled in a variety of material specialisms who support the safe access, care, display and lending of Glasgow Museums & Archives collections.
You will have experience of working with a broad range of works on paper ideally including; Pastels, Watercolours, Photographs and Books.
Your work will make a visible and lasting difference. This could be:
- Supporting our communities
- Helping people get active
- Creating cultural experiences
- Or working behind the scenes to make it all happen
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
We’re looking for someone who has:
- A recognised qualification in Conservation
- Experience and understanding of a broad range of conservation procedures to formulate appropriate treatments which require innovative solutions
- Proven experience of treating paper objects to a high standard, with full consideration of practical, access, Health and Safety and ethical issues
- Experience of carrying out condition assessments, treatment estimates and documentation
- Demonstrable analytical and problem-solving skills where novel or complex conservation problems arise
- Demonstrable ability to plan and organise time to achieve deadlines and use resources efficiently
How to Apply
The closing date for this job is 11.59pm on 1 st February 2026 with Interviews provisionally booked for week beginning 23rd February 2026.
Download the Person Specification in the Job Attachments section on the MyJobScotland website attached below. Use this to shape your application and show how your experience aligns with the job.
When selecting candidates for interviews, managers will look for candidates who can demonstrate they meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on 0118 3540345 or drop an email to recruitment@guidedogs.org.uk.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity (who is also Bishops Advisor for Common Fund) to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to support the wider team in delivering this project. We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. Those roles will work closely with a range of people, and teams, across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
This role will manage the processes that enable the team to deliver and flourish.
Key responsibilities will include:
- Being the point of contact for parishes and other DBF teams as they will be the member of the team who are predominantly office based.
- Develop strong relationships with parishes, and other key stakeholders, to enable the establishment of meetings, support around Generosity etc.
- Be the first point of contact for parishes when they have questions around Giving and Generosity.
- Manage activities and processes that enable the project to function e.g. a scheme to loan out contact giving devices.
- Support in the creation of resources and communication pieces.
- Keep the teams external, and internal, communication streams up to date (including website, and praying together). Ensuring that the team has a presence in all key CofEB channels.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Support the scheduling and support for training. This will be for clergy, treasurers and others.
- Manage the collation of data and information so progress of the team is clear and evidenced.
- Undertake resource projects.
- Support the Head of Generosity to respond to new and emerging needs and opportunities.
- Ensure a regular flow of team meetings and communication between the team.
- Coordinate team wellbeing activities in line with agreed pattern and linked to the wider CofEB rhythms.
CLOSING DATE: 1st February 2026
INTERVIEWS: 12th February 2026 in Birmingham
For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity dawn.baker@cofebirmingham.com
For more information and to apply for the role - please click here.
T...
Salary: £28,825 per annum
Location: Hampshire
Hours: 37 Hours per week
Position Type: {Advertised Full Time / Part Time}
Expiry Date: 25/01/2026 23:59
The Vacancy
We are looking for a passionate and enthusiastic individual to join the customer accounts team. The team provide an efficient and supportive arrears management service to our customers.
What you’ll be doing
As a customer accounts advisor, you will support and work alongside the Customer Accounts Officers. You’ll be responsible for assisting in pursuing low level rent arrears as well as, garage debts. You’ll work with our customers in processing their refunds. You will also be responsible in liaising with the Local Authorities regarding housing benefit claims and processing any housing benefit overpayments.
With a focus on achieving positive outcomes, you’ll work with our customers to understand their circumstances and support their queries, identifying those customers who need to be signposted further.
Customer Accounts Hampshire Team work from home, with occasional visits to our hub in Andover
About you
We are looking for an individual who is committed to delivering excellent customer service who will establish, develop and maintain effective working relationships with our customers, external agencies and colleagues.
You’ll have excellent communication skills, both written and verbal, and have a good eye for detail and accuracy when presenting information. You’ll be proficient in the use of IT including the Microsoft Office suite and CRM databases. You will be able to work at a fast pace, dealing with queries efficiently and provide positive outcomes
You’ll need to have a flexible approach to meet the needs of our customers, including local and regional travel. You’ll need to have a UK driving licence and access to your own vehicle for work purposes.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
INDJOBS
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
Documents
If you'd like any support please contact the Recruitment Team on recruitment@aster.co.uk.
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The following explains how we Aster Group (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Aster Group is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, pr...
Groundsperson
For March 2026, an opportunity has arisen for a new Groundsperson to work on the outstanding sports grounds at Cheltenham College. Joining an excellent Grounds team, you will work on some of the best sporting facilities in the country. Work will be varied and will cover all aspects of grounds work.
Experience in grounds work, especially cricket, would be an advantage. NVQ Level 2 in Sports turf would be desirable, as well as spraying and chainsaw qualifications. You must be able to work as part of a small dedicated team. Full UK driving license is also essential.
Benefits include: Lunch during term time, Executive Pension Scheme, complimentary membership to College’s gyms and pool as well as discounts at local retailers, health & wellbeing and hospitality venues.
Starting salary: £25,775.88
Closing date: Tuesday, 3rd February 2026
Interview date: Week commencing 9th February 2026
How To Apply
Please click here to submit an application form. The application should be submitted with a covering letter, either in the supporting statement section, or uploaded separately at the time of applying.
Cheltenham College is committed to safeguarding and promoting the welfare of children and young people in its recruitment and selection of job applicants and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.
We are committed to equality of opportunity for all staff and applications from suitably qualified individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We encourage all candidates to ensure that College is aware of your particular requirements should you be invited to interview.
At International Medical Corps, job satisfaction can mean immunizing children against polio, caring for refugees or training local healthcare workers to provide care long after a crisis. Whether you’re located at our headquarter offices or out in the field, you’ll find a variety of rewarding opportunities for professionals at all stages of their careers.
Important Notice: International Medical Corps does not ask for financial details, money transfers or payments of any kind from applicants to be considered for or secure a job. For more information, visit https://internationalmedicalcorps.org/fraud-alert/
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Job Details
Associate Machine Learning Engineer - (4417)
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Behaviour Officer
Are you an experienced dog trainer and handler? We are looking for someone who can assess, design and implement behavioural rehabilitation plans for our dogs.
As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes, playing a key role in their journey towards rehoming.
What does this role do?
As a Behaviour Officer you’ll:
- assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures,
- design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements,
- oversee and support the implementation of training and behaviour plans by colleagues, working with other departments to modify and seek guidance,
- monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog,
- provide professional training and support to colleagues.
Interviews for this role are provisionally scheduled for week commencing 9th February 2026 at our transfer centre in Penrith.
Could this be you?
To be successful in this role, you'll have a in-depth knowledge of dog behaviour and welfare, including experience of writing training and behaviour programs. You'll also have achieved ATBC competence at
Animal Trainer standardand have achieved specific competences from theBehaviour Technician standardor equivalent. This competence should be combined with significant practical experience handling challenging dogs. You'll also have excellent communication skills with the ability to handle delicate situations sensitively and professionally.What does this team do?
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Documents
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at
jobs@dogstrust.org.uk. We're here to support you every step of the way.
Salary: £32,999.56 per annum
Contract: Permanent, full-time (37.5 hours per week)
Location: UK-based, with flexible working (occasional travel required)
About the Role
We’re looking for a skilled and motivated Digital Officer to help ensure our website is engaging, effective, and working hard to support our conservation mission. Sitting within the Fundraising and Communications team, you’ll lead on the day-to-day management and development of the Buglife website, helping to grow membership, increase donations, and share our impact with supporters.
You’ll work closely with colleagues across the organisation to gather content, improve user experience, and ensure our digital platforms reflect the importance and urgency of our work. You’ll also play a key role in developing and maintaining a high-quality, searchable photo library.
What You’ll Do (but not limited to):
- Manage and develop the Buglife website using WordPress
- Create, edit, and update engaging web content
- Improve website SEO and accessibility
- Monitor and report on website performance using Google Analytics
- Manage the interface between the website and CRM system (Donorfy)
- Establish and maintain a usable and well-organised photo library
- Work with colleagues and external contractors on digital projects
- Deputise for the Senior Communications Officer when required
About You
You are a passionate and driven digital professional who understands the power of strong online platforms in supporting nature conservation. Combining technical expertise with creativity and clear storytelling, you use digital channels to engage audiences, grow membership, and inspire action.
Motivated and adaptable, you thrive on improving website performance, user experience, and online impact through effective content, SEO, analytics, and visual storytelling. A confident communicator and organised self-starter, you work well independently and collaboratively, managing priorities with care and clarity.
Purpose-driven and curious, you are motivated by the opportunity to use your digital skills to champion invertebrates and help Buglife’s mission reach and inspire more people.
About Buglife
Buglife is the only organisation in the UK dedicated to the conservation of all invertebrates. Invertebrates are essential to healthy ecosystems, yet many are in serious decline. We work to halt these losses and inspire people to take action for the small but mighty species that keep our world alive.
Why Work With Us?
- Flexible working arrangements
- A friendly, supportive, and values-driven team
- The chance to make a meaningful difference for nature
- Opportunities to develop your skills and experience
Some evening or weekend work and occasional travel may be required.
How to Apply
Download the Digital Officer Recruitment Pack here.
Please submit your CV along with a covering letter via the from below or by emailing recruitment@buglife.org.uk.
Your covering letter doesn’t need to be lengthy or formal, explain why you’re interested in this role and outline any relevant experience you can bring.
Closing date: Sunday 1 February 2026
Interviews: Week commencing 9 February 2026
Buglife values diversity and is committed to creating an inclusive and welcoming workplace. We encourage applications from people of all backgrounds and communities, and we recruit based on skills, experience, and qualifications. If you need any adjustments during the application or interview process, just let us know.
Job Application
Main image Credit: Grayling Butterfly (Hipparchia semele) © Iain H Leach
Retirement Housing Coordinator (Relief Worker)
Dundee
Relief Worker
Salary (Hourly rate) from 1st April 2024 – £14.50
You will be approachable and caring with good communication skills, both written and verbal, and be able to work both as part of a team, on your own initiative and unsupervised. You will be required to cover Abertay Housing Association Retirement Housing Complexes and will participate in a rota covering five days a week Monday to Friday (8.30am – 1.30pm).
Further details including job application, job description and person spec can be found on our website www.abertayha.co.uk or by contacting Clare Talbot, Corporate Services Officer, clare.talbot@abertayha.co.uk.
Please note CV’s will not be accepted.
Home/ Legal, Risk, Data Protection & Compliance
Legal, Risk, Data Protection & Compliance
Our Legal, Legal Compliance & Risk professionals advise on and manage the laws and regulation that apply to the work we do that makes a lasting difference for children across the world.
Our Legal, Compliance and Risk professionals also support the effective governance of the charity so that our decisions are informed and effective in delivering on making an impact for children.
For us to continue doing our valuable work we must navigate the evolving legal, regulatory and compliance frameworks, contend with the repercussions of ongoing political change, manage funding pressures and deal with governance reviews - sometimes under close public and regulatory scrutiny.
Our Legal and Legal Compliance professionals provide the expert advice to help us to successfully find our way through this complex and often challenging landscape.
Riskprofessionals help us be an outstanding organisation in taking disciplined risks to develop sustainable solutions for and with children. They support our organisation in managing all types of risk - operational and strategic - encountered in the delivery of our organisational strategy and ambitions for children.
By our very nature, we hold a lot of valuable data that relates to the work we do and our Data Protection and Information Security professionals work to ensure that we manage that data responsibly.
Example job types include:
- Compliance
- Company Secretary
- Data Protection
- Health & Safety
- Information Security
- Insurance
- Lawyers
- Legal Counsel
- Risk Management
- Safety and Security
Current Legal, Risk, Data Protection & Compliance Vacancies
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General Counsel and Company Secretary
Chief Executive's Office - Chief Executive's Office - London (Farringdon) - Permanent Contract - circa £100,000
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General Counsel and Company Secretary
Chief Executive's Office - Chief Executive's Office - London (Farringdon) - Permanent Contract - circa £100,000
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General Counsel and Company Secretary
Chief Executive's Office - Chief Executive's Office - London (Farringdon) - Permanent Contract - circa £100,000
Database and Operations Officer (Maternity Leave Cover) RESPONSIBLE TO: Director of Finance and Operations HOURS: Full-Time (9am-5pm, Monday-Friday) Part-time considered, min 4 days per week JOB LOCATION: Office based - Amersham, Buckinghamshire CONTRACT: Fixed-term 12-month contract to cover maternity leave SALARY: £26,000 pa PENSION: 7% non-contributory ANNUAL LEAVE: 28 days, plus bank holidays OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking Roald Dahl’s Marvellous Children’s Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals. Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Roald Dahl’s Marvellous Children’s Charity is a registered charity in England and Wales (1137409), Scotland (SC054293). A company limited by guarantee. Registered company in England and Wales (7340518). Registered address: 17, Chiltern Business Centre, 63 - 65 Woodside Road, Amersham, Buckinghamshire, HP6 6AA. Roald Dahl is a registered trademark of The Roald Dahl Story Company Ltd. Job Description To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity. The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery. Key Responsibilities Database Management (Beacon CRM – Fundraising Database) • Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry. Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data. • Develop overall data management structure of supporter records and processes. Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting. • Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer. • Handle all enquiries received through the CRM system, providing timely and appropriate responses. • Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system. • Generate reports and analytics from the CRM system to track and measure key metrics. • Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database. • Training staff members on how to effectively use the CRM system. • Customise and configure the CRM system to meet the specific needs of the organisation. • Monitor and enhance data quality and integrity within the CRM system. • Keep abreast of CRM system updates and new features to maximize its functionality. Operations Administration • Provide administrative support to the organisation. • Managing enquiries received by the charity by post, email, and phone. • Keep a tidy office environment. • Maintain data management processes and procedures to ensure data accuracy, consistency, and security. • Manage and update filing systems, and other organisational documents. • To be main day to day contact for our external IT support contractors and cleaning contractor. • Assist with the coordination and organisation of meetings, events, and travel arrangements. • Prepare and distribute internal communications and correspondences. Finance Administration • Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases. • Maintain accurate financial records by recording daily financial transactions. • Prepare and process invoices, payments, and expenses. • Monitor accounts receivable and accounts payable. • Provide support during financial audits and examinations Person Specification Attribute 1. Knowledge: Previous knowledge and experience of using a CRM fundraising database Experience of managing a database system in a complex environment Experience of handling large and complex data sets using sensitive personal information Pre...