Regional Senior Operations Manager - Criminal Justice (Thames Valley)
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead - Criminal Justice Services
Salary: £38,000 - £48,000
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The key locations for this role are Caversham and Portsmouth. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note:
Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
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A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
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A good knowledge and understanding of organisational systems and frameworks, line management and project management
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Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
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Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
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Experience of developing relationships with funders/commissioners and achieving required outcomes
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Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
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Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
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Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
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Able to think, act and plan str...
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Closing Date:
31 January 2026
Closing Date:
31 January 2026
- Annually:£41,503 - £46,114 per annum
- Region:Cymru/Wales
- Location:Cardiff - Diane Engelhardt House
- Department:Local Services
- Vacancy Type:Permanent
- Working hours per week:35
- Closing Date:31 January 2026
Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in service centres nationwide, and through the knowledge they share. Join us a Team Manager (Social Work qualified) and make a contribution that means everything.
The NSPCC Cymru National Hub, based in Cardiff, has a new opportunity for a full-time Team Manager (Social Work qualified), who is looking to fully use and further enhance their influencing and communication skills; delivering innovative services to children, families and adults/professionals involved with safeguarding children. We work directly with children and families either in their homes or at our regional hub based in Cardiff.
The NSPCC can offer the right candidate the potential to grow and develop, fantastic learning opportunities, an improved work / life balance and the experience of working in a well-established charity that sets high standards and expectation on improving the lives of children. The role is office based, but with flexibility for some home working in accordance with business need. You will also have access to a Team Manager Development Programme alongside service specific training.
Our people are at the heart of everything we do, they are the reason we can keep working to protect children and prevent abuse. So, to ensure our employees feel happy, supported, and valued, we offer a range of fantastic benefits. Below are just a few:
- Your salary is reviewed every year to ensure it's at least comparable with the UK's top 5 charities
- You are entitled to 29 days annual leave, plus bank holidays (if you work full-time), after 5 years this increases to 32 days!
- We match your pension contributions up to 7%
- You have access to our online discount portal with over 3,000 discounts & offers
- You have access to our Wellness Hub which provides tools to support your wellbeing (Employee Assistance Programme, emotional resilience training, mindfulness resources and more!)
You will be an integral part of the management team and will be responsible for the line management of a number of social workers /and other professionally qualified staff, delivering front line services within neighbouring local authority areas. You will, as a leader in the regional team, manage and shape innovative services within the themes of Sexual Abuse and in Early Years, in line with the NSPCC current strategy. These include:
- Letting the Future In (LTFI):helping us deliver locally on the recently awarded Home Office funding towards delivering and the scaling up of LTFI over the next three years. This will enable children and families to recover from the impact of child sexual abuse and strengthen local multi-agency responses to this issue across the region.
- Pregnancy in Mind (PiM):a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression.
- Baby Steps:an evidence-based, holistic perinatal education programme that helps parents prepare for and navigate the transition to parenthood.
We are looking for:
- Someone with a recognised social work qualification and registration with the relevant social care council within the UK?
- A person with experience of supporting and developing staff within the safeguarding field as well as knowledge and passion to drive improved outcomes for children and families?
- An individual who is a confident communicator with colleagues, including senior leadership, external partners, children and families and also assertive and resilient when raising and escalating safeguarding children concerns with other agencies?
For an informal discussion about this post, please contact Carl Harris, Assistant Director – Cymru: carl.harris@nspcc.org.uk
We have a number of employees at the NSPCC who are regrettably at risk of redundancy, following a significant restructure. In keeping with our values and our policies, if any of these individuals apply for a role and meet the minimum essential criteria, they will be given priority consideration. We hope that y...
Team Manager Job Description HMP Hewell Service Manager Location: Reporting to: Responsible for: Team of Accommodation Advisors Working hours: Contract Type: Salary: 37 hours per week Permanent £27,141 fte About YSS YSS enables people to be emotionally resilient, to thrive, and to feel they belong to a community. We uphold people’s rights and responsibilities, ensuring they can exercise them with dignity and respect. We are a charity that helps people to help themselves, and we’ve been doing so for more than thirty years. There are thousands of people in our communities who struggle with life and face what seem to be insurmountable barriers - they are why we exist. We provide a wide variety of community-based support for people and are often described as the ‘glue’ between those at risk of social isolation and the wider mainstream society. We run a diverse range of services working with 7- to 70-year-olds but our aim is always the same – to help people to break through barriers and to achieve their potential. Our website – www.yss.org.uk – contains further information about YSS and all our projects and services. Job Purpose To manage the day-to-day operations of the prison based Connect team, ensuring the delivery of high-quality services to clients. The Team Manager will be responsible for leading a team of advisors, ensuring they meet performance targets providing housing support, information, advice and guidance to men within the criminal justice system, ensuring successful resettlement into accommodation. The role focuses on supporting the team with high caseloads within tight key performance indicators (KPIs), overseeing operational delivery, and supporting the continuous professional development of staff. Key Responsibilities Team Management • Leadership & Support: Lead and manage a team of practitioners to deliver high- quality, service user focused services. Provide supervision, guidance, and team’s effectiveness and to ensure regular performance reviews professional development. the Page 1 of 6 • Team Culture: Foster a positive, inclusive, and collaborative team environment that values diversity and mutual support. • Communication: Organise and facilitate regular team meetings to ensure clear communication, address challenges, and encourage problem-solving within the team. • Development: Identify the training and development needs of the team and coordinate relevant opportunities to enhance their skills and knowledge. Service Delivery • Oversight: Ensure the team delivers services effectively to service users, ensuring that interventions are evidence-based, outcome-focused, and aligned with YSS’s vision and mission. • Evaluation: Monitor and evaluate the effectiveness of service delivery, ensuring that continuous improvement measures are implemented to meet clients' evolving needs. • Compliance: Ensure all services are delivered in line with legal, ethical, and organisational standards, maintaining high levels of professionalism and adherence to safeguarding and safeguarding procedures. • Contractual Adherence: Ensure that services meet contractual requirements and service delivery metrics, ensuring accountability and transparency in service performance. • Caseload Management: Manage a small caseload of service users, providing direct support to clients and ensuring that their needs are met through tailored interventions. Partnership and Stakeholder Engagement • Relationship Building: Develop and maintain effective working relationships with external partners, including local authorities, social services, educational institutions, community organisations, and other stakeholders. • Representation: Represent YSS at relevant meetings, events, and forums, promoting the charity’s services and advocating for the needs of service users. • Collaboration: Work collaboratively with stakeholders to identify and advocate for the needs of service users, and to raise awareness of YSS’s services within the community. Operational Management • Policy Compliance: Ensure that the team follows all operational policies and procedures, including safeguarding, data protection/GDPR, health and safety, and risk management protocols. • Resource Management: Oversee the effective management of the team’s resources, ensuring financial and operational efficiencies while staying within budget constraints. • Reporting: Collaborate with the IT, Quality and Digital team to prepare and deliver reports on service performance, client outcomes, and team activities, ensuring that senior management and funders are kept informed of progress and challenges. Strategic Input Page 2 of 6 • Strategic Contribution: Provide input into the development and implementation of the charity’s strategic plans, helping to shape the direction of ...
Team Manager
- locations
- South Tyneside Adult Recovery Services - Cookson House
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011350
Team Manager/South Tyneside Adult Recovery Service
Location: River Drive, Cookson house, South Shields, NE33 1TLWorking Hours: 37 Hours per weekContract Type: Permanent - Full time
Salary:£31,030-£41,980
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
An exciting opportunity has arisen for an experienced and motivated Team Manager to join our team at South Tyneside Adult Recovery Service ( STARS)
STARS is multi agency team delivering drug and alcohol treatment for the residents of South Tyneside. We pride ourselves on being safe, inventive, creative and have the needs of the community and service users at the heart of what we do.
As Team manager you will match our organisational values, ambition and commitment, providing effective leadership to frontline staff to ensure we provide high-quality service delivery and effective partnership working across South Tyneside.
What You’ll Do
In addition to the duties outlined in the full Job Description, you will be responsible for:
- Providing effective line management for the Recovery Team
- Offering strong leadership and operational oversight to ensure high-quality delivery
- Driving innovation across your team, leading initiatives to enhance performance
- Leading and developing your workstream offer to meet service needs
- Facilitating supervision and group supervision and lead appropriate meetings in linwe with your workstreams.
- Delivering training and coaching to support staff development and best practice
- Supporting the continuous improvement of partnership working and referral pathways
- Actively contributeing as a member of the management team, supporting service-wide decision-making
What you'll need for the role:
- Leadership: Proven experience leading, managing and motivating teams
- Customer Service: Strong commitment to excellent service delivery and stakeholder engagement
- Service Delivery: Ability to oversee day-to-day operations and ensure timely, appropriate support
- Data & Reporting: Confidence in preparing reports and undertaking statistical analysis
- Communication: Excellent written and verbal communication skills
- Problem-Solving: A proactive, solutions-focused approach
- Adaptability: Flexibility to support evolving services and develop new pathways
To view he full job description please click here
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Team Manager
Job Introduction
At Turning Point, we support people across England with learning disabilities. Making a real difference to their lives, you'll motivate, manage and grow a team of support staff to enable more people to discover new possibilities in their lives.
We now have an opportunity for Team Manager in Wakefield (Castleford), supporting adults with Learning Disabilities. As the Team Manager you will have management responsibility for several support workers operating a supported living model of support. As one of our management team, you'll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
The role involves overseeing the delivery of high-quality, person-centred support to individuals, ensuring all support plans are current and tailored to individual needs. Responsibilities include monitoring compliance across staff files, training, and competency requirements, as well as managing rota adherence through spot checks and out-of-hours visits. The position requires proactive safeguarding management in line with established procedures and leadership of audits covering finance, medication, and quality standards.
You will line manage and supervise Support Workers, ensuring effective performance management through 1:1s and probation processes, and mentoring initiatives. The role also includes attending care reviews, multidisciplinary team meetings, and managers’ meetings, maintaining strong communication with families and external agencies. Additionally, you will manage budgets and ensure financial accountability across services.
You must be fully flexible as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
What skills and qualities do I need to have?
- The ability to meet financial and business targets with a strong understanding of the health and social care sector
- Passion, energy, and enthusiasm for delivering high-quality care
- Flexibility is essential, and ideally, you'll also have a full driving license and access to a car
- Experience of working with individuals with autism, learning disabilities and communication difficulties is essential
- Experience of complex physical and health needs is essential
- The ability to communicate effectively to a range of audiences
- Willing to work towards NVQ level 4/5 qualification
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Team Manager
Job Introduction
We have 3 exciting opportunities to join our services in Salford and Bolton where we provide 24 hour supported living for people (adults) that live with Learning Disabilities and additional health issues. As the Team Manager you will have management responsibility for a team of 3 services, supporting approximately 9 people.
We support people with daily living activities, such as, taking part in various activities, support with medication, washing and dressing etc. Everyone's needs are critical to live their way of life but at Turning Point, we pride ourselves in our strong focus on supporting people to set goals and achieve the outcomes they want, whatever they may be. We believe that this focus enables people to be 'Inspired by possibility'. It is one of our core values as a company.
Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
As Team Manager you will have responsibility to support your senior support workers and support workers. You will provide practical and visible leadership throughout the day. You will work collaboratively with other Team Managers and your Supported Living Manager to ensure high quality support is provided in line with our extensive and person centred support plans.
Responsibilities will include:
- The ability to inspire colleagues and create the culture to drive high quality support
- To work within agreed financial and legislative frameworks, including but not limited to, roster management, weekly finance and medication checks, health and safety checks, organisational and CQC compliance in relation to keeping people safe etc.
- A track record of supporting and empowering people to live more independently in their community developing positive outcomes for those being supported including those that live with various needs including autism learning disabilities, complex physical or health needs.
- The ability to communicate effectively to a range of stakeholders.
- Willing to work towards NVQ level 4/5 qualification.
- To operate flexibly as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
Building on your experience of working with people with learning disabilities, you'll set, maintain, and develop standards as part of our service. As a Team Manager, your focus will always be on ensuring the delivery of consistently high-quality services - all within a challenging, but very rewarding environment. In this varied Team Manager role, you'll also carry out risk assessments, implement Support Plans and provide operational management.
Essential:
- Demonstratable leadership skills and flexible and adaptable leadership style;
- In depth understanding and ability to performance manage the functions of the team
- Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
- Strong organisational, time management and prioritisation skills;
- Ability to remain calm and resilient in high pressure environments;
Desirable:
- Previous experience managing similar service/team
- Management qualification or equivalent
- Willing to work towards NVQ level 4/5 qualification.
About us
What benefits will I receive?
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year increasing to 34 days. Plus the option to buy additional holidays and spread the cost.
...Details
Team Manager
Team Manager position on a fixed term contract in Lambeth.
Job description
An exciting opportunity to join Certitude as a Team Manager as we continue to grow as London’s leading adult social care provider.
Salary: £34,914 per annum
Hours: 37.5 hours
Job Type: Fixed Term – Secondment – Until January 2027
Location: Lambeth
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
This role is a fixed term role – until January 2027 working as the Team Manager. You will be responsible for leading a team, who provide support to people with a range of low to high support needs.
This position will be managing Supported Living accommodations/homes in Lambeth, with a permanent team of Support Workers and another Team Manager.
Duties will include:
- Actively lead the team’s development by actively coaching and training colleagues in person centred support practices and approaches
- Carry out regular 121’s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs.
- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s)
- To use information technology to undertake a range of administrative tasks and to follow procedural guidelines and complete appropriate documentation in required formats and to compile detailed written reports
About you
To be a Team Manager, the following are essential:
- Experience of supporting people with learning disability.
- Track record of enabling choice and control to be a reality for people with learning disabilities.
- Experience of leading teams to embed person centred working.
- Understand the challenges that are likely to be faced by many people with disabilities.
To read more about the role and the full person specification, please click on the link on the left on this advert, titled ‘Job Description and Person Specification’.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our
page. You can also learn about us through our
work for us Values and BehavioursDo you want to be a Team Manager at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.org.uk
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Team, Manager, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, , Vulnerable People, Not for Profit, NFP, Lambeth
Job Introduction
Are you an experience Registered Manager or a Responsible Individual looking for a new challenge? Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?
We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team. You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance.
Location Hybrid working across Greater Manchester
Hours 37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)
Salary £55,184 - (£28.30ph) with 2 yearly increments
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
About the Position…
Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.
- Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
- Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
- Act as the Responsible Individual for designated children’s homes or services.
- Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
- Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
- Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
- Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
- Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
- Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.
About the you…
Do you have the following skills and experience,
- Level 5 Leadership and Management for Residential Childcare of equivalent (Please see Job description attached)
- Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
- Strong knowledge of childcare legislation and OFSTED inspection requirements.
- Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
- Demonstrated ability to build effective relationships with local authority officers and commissioners.
- Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure....
Description
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
Please Note
Outward has a number of Deputy Service Manager roles across a range of services in North and East London. Deputy Managers may occasionally move between services depending on organisational needs. If your experience fits the wider profile of service management and complex needs support, even if not every detail matches, we strongly encourage you to apply — we will consider your application across our current opportunities .
About the Role
We are seeking an enthusiastic, committed and values-driven Deputy Manager to join our Care & Support services. You will support adults with learning disabilities and/or autism, many of whom have moved towards independent living, to achieve greater autonomy, build confidence, and engage fully with their communities.
You will play a key leadership role in the day-to-day running of one or more services, supporting the Team Manager in supervising staff, overseeing rota planning, promoting quality and compliance, and maintaining strong partnerships with families and professionals.
We currently have vacancies at several supported living services across North East London, where we support adults with autism, learning disabilities and PMLD.
Key Responsibilities
- Work in partnership with the Team Manager to ensure the delivery of high-quality, person-centred care and support.
- Provide hands-on support, with at least 50% of your working hours directly supporting people.
- Mentor, coach and lead staff through best practice, reflective supervision, and day-to-day operational guidance.
- Support the development and regular review of support and risk plans tailored to individuals’ goals and preferences.
- Provide a robust induction to new staff to include regular 1:1 mentoring, coaching and modelling best practice
- Build effective relationships with family members and stakeholders, advocating for the people we support.
- Support positive behaviour support (PBS) approaches within the team and promote a strengths-based culture.
- Monitor service performance and quality, ensuring services meet or exceed CQC standards.
- Help manage rotas, finances (including petty cash and purchasing), staff inductions and competency assessments.
- Monitor service budgets and work closely with operation team to ensure services are financially viable.
- Be a key player in implementing upcoming digital systems e.g Nourish, Sona etc
- Work closely with Team manager with change implementation for frontline staff as and when required.
- Liaise with HM/Landlord/colleagues, lead on and have main oversight of sign up process, referrals and assessments, following up in-action.
- Contribute to audits, reporting, and inspection readiness.
- Participate in on-call duties as part of the management rota.
- Take part in assessments from receiving referrals and oversee void management.
Requirements
What we’re looking for
We’re looking for someone with integrity, energy and a commitment to empowering people with complex needs to lead fulfilling lives. You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want
Requirements
Essential:
- Experience supporting adults with learning disabilities and/or autism, including behaviours of distress
- At least 1 year of experience in a supervisory or leadership role within social care.
- Proven knowledge and skills to co-produce and review person-centred support and risk management plans.
- Strong interpersonal and communication skills; able to liaise with professionals, families, and staff.
- Ability to motivate, support and lead a team in a flexible and responsive man...
JOB DESCRIPTION Section 1: General Information Position Title & Salary Camp Manager (£15.00 - £16.00 p/h + holiday pay) Section/Department Day Camps Reports To Commercial Events Manager Date of Review Location/Site Employment Status Zero Hours – between 40 – 50 hours per week anticipated Section 2: Job Description The role of the Camp Manager is to ensure the smooth day-to-day running of the setting’s Day Camp product for children aged 4 – 13. Remaining out of ratio unless covering staff absence or quieter days, the successful candidate will need to be organized, energetic and able to communicate effectively with parents, children and fellow staff members. Position Purpose The Camp Manager will assume overall responsibility for the camp, ensuring all campers are kept in a safe environment and engaged in a varied and exciting programme of activities each day. Key Responsibilities • Signing children into and out of camp using the electronic booking system • Conducting efficient daily briefings with the team to ensure each day at camp runs to a high standard • Providing daily feedback to parents and guardians • Making phone calls to parents and guardians where necessary, for example with accidents or behavioural issues • Ensuring safeguarding and health & safety standards are upheld at all times Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment • Regularly reviewing and appropriately updating risk assessments, ensuring they remain relevant and useable • Managing staff levels each day to ensure ratio and cost targets are met • Supporting staff with their sessions, making sure they have the correct equipment required while providing constructive feedback on sessions delivered • Maintaining brand standards, ensuring that the camp’s branding and signage remains in good working order and is displayed to impress parents on arrival • Seeking out opportunities to upsell to parents, for example through the sale of hot lunches, additional activities or merchandise • Overseeing lunch duty safely while promoting healthy and hygienic eating • Ensuring timesheets are submitted on time and with accuracy to ensure staff are paid correctly • Maintaining an accurate camp inventory list at the end of each camp period, this includes notifying the Commercial Events Manager of any damaged, used or broken equipment which may need to be replaced • Administering first aid as required • Adhering to and actively promoting the camp’s policies and procedures • Adhering to and actively promoting the school’s ethos and values • Attending any required training sessions and leading the camp induction ahead of each holiday period • Being the designated on-site safeguarding lead when camp is in operation Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment KEY CRITERIA Qualifications ESSENTIAL • Paediatric First Aid (training can be provided) • Minimum level 2 safeguarding (training can be provided) DESIRABLE • Childcare-related qualification Experience • Working with children, • Managing a team of staff, ideally in an ideally in an education or out of school hours setting education or out of school hours setting • Delivering engaging activities to children Knowledge • Maintain a good understanding of safeguarding and current safeguarding-related issues • Dealing with issues related to safeguarding • Leading inspections from external agencies such as Ofsted • Understanding of the latest guidance from regulatory bodies such as Ofsted Skills and Abilities • Able to remain calm during • busy times • Able to prioritise workload throughout the week to suit the needs of the camp Work-related Personal Qualities/Behaviors • Be an effective team player that works collaboratively and effectively with others • Excellent interpersonal skills, communicating (verbally and in-writing) effectively to a wide-range of audiences • Support, motivate and inspire both colleagues and pupils by leading through example • Suitability to work with children • Confidence, warmth, sensitivity, reliability and enthusiasm Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment Equal Opportunities and Commitment Commitment to equality of opportunity for all regardless of gender, disability, religion, and ethnic origin safeguarding and child protection Demonstrate a commitment to: • • equalities • promoting the school’s vision, values and ethos • high quality, stimulating learning environment • relating positively to and showing respect for all members of the school and wider community • ongoing relevant prof...
Facilities Supervisor
Department
Business Support
Employment Type
Full-Time
Minimum Experience
Mid-level
Compensation
Excellent Salary & Benefits
At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.
That’s where you come in.
We’re looking for a Facility supervisor who will work with the Facilities Manager to ensure the maintenance and security of IGD’s premises and grounds is kept to a high standard.
This role will maintain a high standard of Health & Safety and hygiene throughout the premises ensuring that IGD is compliant with current legislation.
This role operates on a shift pattern to support an 11-hour operation, running from 7:00am to 6:00pm, Monday to Thursday. The position is for 28 hours per week.
What you’ll do
Buildings and Grounds Maintenance
- Completion of agreed tasks from within a maintenance and servicing programme to a high standard and within set timescale.
- Completion of maintenance routine checks.
- Assist Facilities Manager in liaison with relevant parties on major maintenance projects.
Security
- Act as a Key holder providing on call support.
- Ensure that the building is secured at the end of the day ready for the final setting of the alarms by the security company.
Health and Safety
- Provide support to the Health and Safety Officer and assistance in complying with the Health & Safety regulations
- Assist in Heath & Safety induction programmes and training
- Conduct risk assessments on a regular basis and report findings to the Health and Safety Officer
Fire Prevention
- Act as Assistant Fire Officer for IGD
- Assist with routine Fire checks
- Assist with the evacuation programme and regular fire drills
- Assist with induction and training programmes
Hygiene
- Carry out routine hygiene programmes and assist in the monitoring of cleaning contractors
- Assist in the management of cleaning contractors and cleaning programme
- Assist in the management of all refuse and recycling
Operations
- Maintain the storage requirements of IGD on a day to day basis (main building, garage and external store)
- Assist with the movement of office equipment
- Assist with the completion of special projects and take a hands on role if required.
- Day to day work involved in Goods In / Goods Out
- Set up conference and meeting facilities (including car parking) as required
- Assist with the operational responsibility for Car Parking, ensuring that safety is observed at all times
- “odd job” support where required
What we’re looking for
- Previous Health and Safety experience and a good understanding of Health and Safety and Fire Regulations.
- Experience of buildings maintenance.
- Able to undertake smaller maintenance tasks without the need for a contractor.
- Good communication skills.
- IT Literate.
- Customer focused with experience in delivering service.
- Flexible and able to work within specific time frames.
- Able to adapt to the changing needs of the organisation.
- Has a can-do attitude.
- Team player.
- The job holder will be required to carry a company mobile and on a rota basis be available should the alarm centre contact during out of hours. Attendance of the building out of hours may be required.
- Some weekend work may be required.
The rewards
We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a gener...
Assistant Manager - Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £30,660 p.a.Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.Closing date: 12pm 23rd January 2026Interview dates: tbc
Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years).
Our Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
We are looking for a new assistant manager to support the Emergency Accommodation manager. The assistant manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. We are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.
To apply, please send your CV and cover letter to HR, 67 Queens Road, Watford, WD17 2QN or by email using the button to the left.
Please read the job pack below for all the details and for more information, please contact Ekta Gurney, HR Advisor, egurney@newhope.org.uk or 01923 210 680.
Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. We reserve the right to close the advert early.
Hospice Inpatient Ward Team Lead – SMH Band 7 St Michael’s Hospice
- Salary:£45,955 - £52,588 FTE (Dependent on experience and hours)
- Hours:Permanent, 37.5 hours per week (1.0 FTE)
About the role
The role
In this role, you will be working clinically with a high level of skill and expertise in Palliative and End of Life Care. You will work closely with the Clinical Leadership Team and be a member of the Clinical Management Team, ensuring safe coordinated care is delivered across the organisation.
You will have excellent leadership and management skills proven in your experience of managing teams. You will lead and operationally manage the Inpatient team providing consistent management and clear leadership, you will ensure development opportunities are available for your team. You will work with the Quality & Governance Lead and the Clinical Director to ensure a high standard of care is provided to all. You will work with the Clinical Leadership Team to support service development in line with St. Michael’s strategic objectives.
Key aspects of the role include leading and supporting the clinical team, maintaining a strong clinical presence on the ward while role modelling high-quality palliative care. The successful candidate will support and develop the wider team through visible clinical leadership and close collaboration with the Deputy Ward Leads.
A career in hospice care enables you to be part of a multi-professional team and provide holistic care to patients who have life limiting illnesses. It is our aim to ensure that our patients achieve the best quality of life.About St. Michael’s Hospice St. Michael’s has a newly refurbished 10 bed In-Patient Unit, as well as Hospice at Home, Patient and Family Support services and a Living Well service, specialist clinics with support from our therapy team across all our services. We offer excellent support and training opportunities as well as the potential to develop specialist skills, initiating and contributing to evolving clinical services.
About St. Michael’s Hospice
St. Michael’s has a newly refurbished 10 bed In-Patient Unit, as well as Hospice at Home, Patient and Family Support services and a Living Well service, specialist clinics with support from our therapy team across all our services. We offer excellent support and training opportunities as well as the potential to develop specialist skills, initiating and contributing to evolving clinical services.
We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.
Our benefits
We offer attractive benefits, including, free parking, life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.
Contact
For more information or to arrange an informal visit please contact Karen Drake, Clinical Director at St. Michael’s Hospice, on telephone number 01256 844744.
Apply
Closing date: 25th January 2026
-
Apply online
Please complete our application form below.
Apply now -
Apply via email
Email us your completed job application form (please refer to downloads below) and your CV to:
Downloads
Apply online
Please complete the below application form which you can save and return to at any time.
Further information
If you would like to speak with a member of our HR team, please email HR@stmichaelshospice.org.uk.
Registered Service Manager - East Sussex
Role/Job Title: Registered Service ManagerLocation: Between 2 services - 3-5 St Matthews Road, St Leonards On Sea, East Sussex, TN38 0TN / 56 St Saviours Road, St Leonards On Sea, East Sussex, TN38 0AR
Hours: 37 hours per week (Monday - Friday 8:30am - 16:30pm)Salary: £31,669.04 / £16.46 per hour
Closing date for applications: Wednesday 28th January 2026Interviews: Thursday 5th February 2026 - 19 High Street, Battle, TN33 0AEFULL JOB DESCRIPTION AND PERSON SPECIFICATION
Equal Opportunity/Accessibility and Accommodations Statement:As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
St Matthew Road:
A residential home and provides accommodation for up to 10 people with learning disabilities. In particular, they cater for people on the Autistic Spectrum, Asperger Syndrome, and Mental Health Issues. Accommodation is provided in two separate houses and within these properties, there are three self-contained units.
St Matthew Road is a registered care service providing accommodation for people with learning disabilities, complex needs and associated health issues.
Situated in St Leonards-on- Sea the property is located close to a post office, shops and medical centres. It is also within easy access of a train station, a park and gardens.
St Saviours:
We offer a semi-independent lifestyle. The people we support are supported according to their individual needs and they follow a structured timetable incorporating activity choices, daily household tasks and leisure time.
St Saviours is a large four-bedroom house situated in St Leonards-on-Sea. Our aim at St Saviours is to help the people we support enjoy living in the local community and to follow a varied high-quality lifestyle which reflects their own personality and choices. Each individual is encouraged to pursue their own hobbies and interests during leisure time and be themselves and relax in their own home after a busy day.
Aspens Charities are seeking an experienced and passionate Registered Service Manager to lead two well-established residential services, St Matts and St Saviours, supporting adults with learning disabilities, autism spectrum conditions, and associated mental health needs.
This is an exciting opportunity for a motivated manager who is committed to delivering high-quality, person-centred care while leading and developing a dedicated staff team.
What We Offer:
- Comprehensive Paid Trainingand opportunities for career progression, including recognised qualifications in health and social care
- Paid DBS Check(we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
- Flexible Work Arrangementswith the option to take on additional bank shifts
- Annual Leave(including Bank Holidays) pro-rated based on your hours, with additional leave accrued with length of service
- Nest PensionandDeath in Service Benefit
- Access to a Dedicated Employee Assistance ProgrammeandMental Health First Aiders
- 20% Discountat Aspens High Street Stores for all staff
- Discounted Menuat the ...
Job Introduction
About the role
We are recruiting for an innovative and aspirational Registered Children’s Homes Manager. Someone who is dedicated, creative, highly professional, and caring, with the passion to provide exceptional care for residential childcare in Bradford.
Children's Social Care is changing, developing, and improving and we are investing, and developing our estate of Children’s Homes.
What our children want
- Warm and caring personality
- Playing with them
- Watching television with us and joining in with hobbies that we like
- You won’t see the role as a job and will instead see it our home that we live in
What our children say
- “I love to go out to have a pamper day getting my nails and eyebrows done!”
- “I enjoy dedicated time with those who care for me especially going for a walk and getting a Starbuck’s. We have a good chat about what’s going well for me or anything I may need support”
- “I love going to the farm and horse riding, I had never ridden a horse before”
- “I loved the caravan as it was my first ever holiday and it was very nice. I especially loved the kids disco and playing in the arcades.”
- “I love getting my bedtime stories read to me at night-time.”
What we expect from you
- Level 5 diploma in Leadership and Management for Residential Childcare (England) (or working towards it). If you have an equivalent qualification, you must be willing to undertake (and complete within 18 months) the Level 5 diploma once in post.
- Experience of working with looked after children and young people, in a residential setting.
- Experience of managing and supervising staff.
- The knowledge, experience and confidence to successfully register with OFSTED.
- The ability to manage challenging, and stressful situations, remain calm whilst inspiring your children and team through the difficult situation.
- The ability to maintain good monitoring of Quality and Assurance across your service.
- The ability to provide inspirational leadership to your team, supervising and leading your team. Whilst maintaining good communication at all levels.
- Experience of working in a multi-disciplinary team including commissioners and external professionals / parents.
- The confidence and ability to lead an Ofsted inspection, aspiring to achieve a GOOD or Outstanding outcome.
- The ability and willingness to learn to use BCFT electronic systems.
- The ability to nurture and support your team to achieve excellence for the children.
You’ll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:
- Retention Payment: You will be eligible for our annual retention payment, paid in 12 monthly instalments. This is non contractual (reviewed annually)
- Generous annual leave - 31 days rising to 34 with service, plus bank holidays
- Excellent Local Government pension
- Family-friendly policies and enhanced parental leave
- Health & wellbeing support, including Occupational Health and counselling
- Professional development and career progression opportunities
For full details of our benefits, please see the attached ‘Our Benefits’ brochure.
Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.
A Disclosure and Barring Service (DBS) check including a check against the Children’s barred list, will be carried out on preferred candidates.
To arrange an informal discussion, please contact Laura Bennett at laura.bennett@bradfordcft.org.uk
Closing Date: 15th February 2026
Interviews: W/C 23rd February 2026