ST. JOHN EYE HOSPITAL – JERUSALEM

JOB DESCRIPTION

Title
Department
Section
Reports to
Hours
Date formulated

   SALES REVENUE ACCOUNTANT
   Finance
   Sales / Revenues
   Director of Finance
35 per week (inc of lunch breaks)
   December 2025

General Statement of Duties:

The Sales Revenue Accountant is responsible for assuring that all generated Income from the
Charity’s activities is accurately recorded, for the whole Group.

Main Responsibilities:

A.
1.

Income from charitable activities:
Responsible for receiving daily general patient income from the Records clerks, and
depositing all cash received on a daily basis.

2.  Responsible for verifying that all amounts levied and received are in line with agreed pricing.
The Sales/Revenue accountant should act as the reference point to the Records staff
regarding pricing and other financial matters.
To coordinate with Records staff supervisor regarding follow up of the medical referrals,
and the admission of patients.

3.

4.  Responsible for cash refunds to patients, to review, and verify the patients’ documents to

assure accuracy of refunding.

5.  Responsible for the overall issuance of daily and monthly invoices to the different parties;
P.A. Ministry of Health, UNRWA, Israeli sick funds, Palestinian private insurance
companies, the military insurance and others, as well as the general patients.  Some parties
require specified billing methods, the Sales accountant must adhere to those methods or
requirements.

6.  Responsible for ensuring maintaining and following up the ledger accounts of the various
debtors to make sure that all debts are collected as agreed in the contracts.  The sales
accountant is to report to the Director of Finance regarding any problems faced with the
debtors, such as delays in payment or any other problems.

7.  Required to make regular visits to our main debtors, especially the P.A. Ministry of Health

offices in Ramallah and in Nablus.

8.  Responsible for maintaining the accounting files, such as copies of invoices, credit notes,

receipts, deposits and others in a good manner.

9.  Adhere to the hospital accounting policies and procedures to ensure compliance with
control procedures and proper handling of cash and other financial resources

B.  Voluntary Income & other Income.
1.

The Sales Accountant is responsible for receiving and recording all Voluntary Income
received, as well as Income received from the Pharmacy, sales of food tickets, cafeteria,
parking fees, and any other income received.

General Responsibilities:

1.  All staff are expected to report for work on time and fulfil their hours of duty, from time to time some

flexibility may be required in order to meet the needs of the job and this may be outside regular hours of
work.

2.  All staff are expected to promote and contribute to a cooperative and productive work environment.  Staff
are also expected to show respect and consideration to their colleagues and all patients and visitors to the
hospital.

3.  All staff are expected to follow the dress code for their area of work.  All uniforms as required by different
work areas should be worn at all times.  Staff who do not have a uniform are expected to wear appropriate,
respectful, modest business dress.  Jeans are not considered appropriate attire.

4.  The hospital is a no smoking hospital and smoking is only permitted in the designated smoking areas and

only during official break periods.

5.  All staff will abide by confidentiality rules and will not disclose any information about patients, the staff or
the workings of the hospital, except in certain circumstances where  express permission is given as per the
Confidentiality Policy.

6.  All staff are expected to comply at all times with the requirements of Health and Safety regulations and to

take responsibility for the health and safety and welfare of others in the working environment ensuring that
agreed safety procedures are carried out to maintain a safe environment.

7.  The Hospital has a Control of Visits in the Hospital and Security of Workers policy in order to help protect
patients, visitors and staff and to safeguard their property.  All employees have a responsibility to ensure
that those persons using the Hospital and its service are as secure as possible.

8.  The Hospital is committed to equality and all staff are expected to treat colleagues, patients and visitors to
the Hospital with dignity and respect, regardless of their ethnic background, religion, race, gender, age or
sexual orientation.

9.  All staff are expected to familiarise themselves with the requirements of the Hospitals policies and

procedures for staff and also their specific area of work.

10. All appointments within the Hospital are subject to pre-employment health screening.
11. All staff are responsible for ensuring that all risks of cross infection to patients are minimised and that all

policies, procedures and guidance relating to infection control prac...

Join the family

Job Pack:
Box Office and Data Insights Manager

“The team at the

theatre are organised,
professional, and very
welcoming. We felt at

home.”

“I can’t imagine our

community without Theatre
Royal Winchester, the
extraordinary Hat Fair or

Playmakers.”

Hello and welcome

We are delighted you are interested in coming to work with us
at Play to the Crowd.

We are a fantastic arts and education charity based in Winchester, Hampshire, with a friendly,
committed core team of about 25 people with a further 25 or so in the broader casual team as
well as many volunteers.

People say they love working with us because they feel part of a family and everyone pulls
together in a supportive environment to make wonderful, memorable experiences for our
audiences and participants.

Contents

•  About this role

•  What you will do

•  What you will bring

•  Other stuff and how to apply

•  About Us

•  Our Vision and Values

•  Our Personality

About this role

This is a full-time, permanent position (36 hours per week) with a salary scale of £28,950 -
£32,754 depending on experience.

The role of Box Office and Data Insights Manager takes the responsibility of managing the Box
Office and all aspects of ticket sales including staffing, administration of the ticketing system
(Spektrix) and reporting. The role will focus on increasing income through Spektrix, developing
group sales, maximising fundraising opportunities and upselling merchandise and Bar
packages.

In addition this role will provide vital data analysis, reporting and insight to support strategic and
programming decisions.

This role plays a vital part in developing new audiences for all of Play to the Crowd’s activities
and working with the wider team to ensure an excellent audience experience and improving our
access offer.

This role may be required to work both daytimes and evenings, including weekends when
covering the Box Office counter.

What you will do

Box Office and Ticketing System

•  Ensure the efficient and effective operation of Play to the Crowd’s Box Office including

managing the hardware interfaces with computers, screens and ticket printers as well as
operating in accordance with policies and procedures, GDPR regulations, fundraising
code of practice and Safeguarding best practice

•  Working with the Digital Experience Manager and Communications and Development

Director, to ensure that we fully exploit the potential the Spektrix system can deliver for the
charity

•  Ensure that the Box Office team works efficiently, responding to customer queries in a

clear and concise way and maximises sales

•  Manage set up of performances, goods and offers within the Spektrix system

•  Work with the Finance Manager to ensure prompt and accurate reconciliation of shows

and provide additional accounting reports as required

•  Ensure banking is correct and Theatre Tokens are reconciled

•  Utilise all resources available from Spektrix effectively, attend regular Spektrix training,
connect with other venues to learn from others’ best practice and to ensure we are
maximising all opportunities

Box Office and Ticketing System

•  Line manage the Box Office Supervisor and casual Assistants, carrying out annual
development reviews and recommend development opportunities or training where
appropriate

•  Prepare staff rotas and holidays and respond to sick leave cover and emergency staffing

issues

•  Submit weekly timesheets for the casual Assistants to the Accounts team

•  Train new staff and ensure existing staff are adequately trained on Spektrix

•  Ensure that all procedures and staff comply with GDPR

glorious theatrical opportunities
and experiences that enrich

“Play to the Crowd offers
us all.”

What you will do

Sales and Audience Development

•  Help to ensure all Box Office, Front of House and Bar staff and volunteers are fully briefed

on all Play to the Crowd’s activities and opportunities

•  Manage key external relationships with group and school bookers, ensuring timely, warm

communications and prompt payment

•  Work with colleagues to develop and implement a group booking strategy

•  Research, identify and develop new group bookers and establish a relationship with them

to develop more regular attendance

•  Deliver tours and familiarisation visits as part of the group sales strategy

•  Work with the wider team to improve engagement with local schools to support sales,

programming and engagement

•

Increase our ticket agency income by actively promoting this service to other presenters /
venues, and manage relationships and the Box Office presence at these events

•  Work with colleagues to generate revenue through upselling hospitality and merchandise

packages

Fundraising

•  Maintain excellent knowledge of the charity’s Membership scheme and fundraising

opportunities, proactively encouraging donations and Membership purchases

•  Support the Fundraising Manager in developing relationships with ...

Join the family

Job Pack:
Box Office and Data Insights Manager

“The team at the

theatre are organised,
professional, and very
welcoming. We felt at

home.”

“I can’t imagine our

community without Theatre
Royal Winchester, the
extraordinary Hat Fair or

Playmakers.”

Hello and welcome

We are delighted you are interested in coming to work with us
at Play to the Crowd.

We are a fantastic arts and education charity based in Winchester, Hampshire, with a friendly,
committed core team of about 25 people with a further 25 or so in the broader casual team as
well as many volunteers.

People say they love working with us because they feel part of a family and everyone pulls
together in a supportive environment to make wonderful, memorable experiences for our
audiences and participants.

Contents

•  About this role

•  What you will do

•  What you will bring

•  Other stuff and how to apply

•  About Us

•  Our Vision and Values

•  Our Personality

About this role

This is a full-time, permanent position (36 hours per week) with a salary scale of £28,950 rising
to £32,754 depending on length of service.

The role of Box Office and Data Insights Manager takes the responsibility of managing the Box
Office and all aspects of ticket sales including staffing, administration of the ticketing system
(Spektrix) and reporting. The role will focus on increasing income through Spektrix, developing
group sales, maximising fundraising opportunities and upselling merchandise and Bar
packages.

In addition this role will provide vital data analysis, reporting and insight to support strategic and
programming decisions.

This role plays a vital part in developing new audiences for all of Play to the Crowd’s activities
and working with the wider team to ensure an excellent audience experience and improving our
access offer.

This role may be required to work both daytimes and evenings, including weekends when
covering the Box Office counter.

What you will do

Box Office and Ticketing System

•  Ensure the efficient and effective operation of Play to the Crowd’s Box Office including

managing the hardware interfaces with computers, screens and ticket printers as well as
operating in accordance with policies and procedures, GDPR regulations, fundraising
code of practice and Safeguarding best practice

•  Working with the Digital Experience Manager and Communications and Development

Director, to ensure that we fully exploit the potential the Spektrix system can deliver for the
charity

•  Ensure that the Box Office team works efficiently, responding to customer queries in a

clear and concise way and maximises sales

•  Manage set up of performances, goods and offers within the Spektrix system

•  Work with the Finance Manager to ensure prompt and accurate reconciliation of shows

and provide additional accounting reports as required

•  Ensure banking is correct and Theatre Tokens are reconciled

•  Utilise all resources available from Spektrix effectively, attend regular Spektrix training,
connect with other venues to learn from others’ best practice and to ensure we are
maximising all opportunities

Staff Management and Administration

•  Line manage the Box Office Supervisor and casual Assistants, carrying out annual
development reviews and recommend development opportunities or training where
appropriate

•  Prepare staff rotas and holidays and respond to sick leave cover and emergency staffing

issues

•  Submit weekly timesheets for the casual Assistants to the Accounts team

•  Train new staff and ensure existing staff are adequately trained on Spektrix

•  Ensure that all procedures and staff comply with GDPR

glorious theatrical opportunities
and experiences that enrich

“Play to the Crowd offers
us all.”

What you will do

Sales and Audience Development

•  Help to ensure all Box Office, Front of House and Bar staff and volunteers are fully briefed

on all Play to the Crowd’s activities and opportunities

•  Manage key external relationships with group and school bookers, ensuring timely, warm

communications and prompt payment

•  Work with colleagues to develop and implement a group booking strategy

•  Research, identify and develop new group bookers and establish a relationship with them

to develop more regular attendance

•  Deliver tours and familiarisation visits as part of the group sales strategy

•  Work with the wider team to improve engagement with local schools to support sales,

programming and engagement

•

Increase our ticket agency income by actively promoting this service to other presenters /
venues, and manage relationships and the Box Office presence at these events

•  Work with colleagues to generate revenue through upselling hospitality and merchandise

packages

Fundraising

•  Maintain excellent knowledge of the charity’s Membership scheme and fundraising

opportunities, proactively encouraging donations and Membership purchases

•  Support the Fundraising Manager in developing ...

THEATRE PECKHAM: INSPIRING CREATIVITY & AMBITION

Charity Relationships Manager

Our Vision: We are building a representative and inclusive society where everyone can participate in, lead,
work in, and enjoy creativity and culture.

Background information: Theatre Peckham is a charity championing artistic excellence and social change, since
1986. From our south-east London home, we provide engagement and training opportunities for children and
young people, nurture the growth of young creatives, and provide pathways into the creative industry.
We deliver a dynamic programme of productions and events in our state-of-the-art 200-seat theatre and
studios, presenting work that reflects the experiences of our community. Through this we’re known as a
vibrant cultural hub for creativity that shapes the wider arts sector.

Theatre Peckham is a multi-award-winning theatre including 2024 winner of Drama & Theatre Magazine’s
Excellence in Musical Theatre Award, following our Editor’s Award in 2021. A two-time OFFIE Award-winning
theatre and Cultural Venue of the Year – London & South East Prestige Awards 2024. We platform innovative
productions that push the boundaries of form, find exciting ways to tell new or retell existing stories and
champion diverse voices. We host a range of projects in collaboration with partners including Poetic Unity,
Words of Colour, Young and Talented, Mountview, RADA, Guildhall, and we manage Canada Water Theatre, a
dynamic cultural space that provides creative engagement opportunities for the local community. Through
these partnerships we create meaningful connections, inspiring dialogue, strengthening our community and
building a legacy of inclusive participation in the arts.

Theatre Peckham is regarded as a key player in the local arts and education landscape, we deliver local and
national priorities with our key strength of quality engagement with young people, enabling individuals to find
their voice in the world and in the arts industry.

At Theatre Peckham we value Representation, Collaboration, Innovation, Ambition and Relationships.

This is an opportunity to join Theatre Peckham’s dynamic team who work collaboratively and are a driving
force of change within the industry.

1

Job Title:
Reporting to:
Responsible for:
Working closely with:   CEO/Artistic Director and Head of Finance
Purpose of Role:

Charity Relationships Manager
CEO/Artistic Director
Funding and Projects Partners

The Charity Relationships Manager will be responsible for driving Theatre
Peckham's fundraising and partnership strategies, ensuring continued growth and
long-term sustainability. Providing high-level support to the CEO/Artistic Director,
this role focuses on cultivating relationships with funders, community partners,
trusts, foundations, and individual donors to enable the ongoing delivery of
Theatre Peckham’s inclusive creative mission.

Key Responsibilities:

Administration:

•  Provide executive assistance to the CEO/Artistic Director, including coordinating logistics and

administrative support for all community and organisational activities.

Fundraising:

•

Lead on development initiatives, including fundraising and reporting, ensuring that all project
outcomes align with funder priorities and organisational goals.

•  Deliver the fundraising strategy to generate income for projects, core costs, and capital costs.
•
Lead fundraising efforts, including major gift campaigns, grant writing, and donor engagement
strategies.

•  Oversee funding applications, including managing bid writers and supporting the ongoing
recruitment and supervision of Theatre Peckham’s Development Officer Internship.

Relationship Management:

•  Manage a portfolio of trusts and foundations, nurturing long-term relationships with funders.
•  Cultivate new relationships with prospective funders and individual donors, enhancing

engagement and encouraging ongoing support.

Project Management:

•  Manage community projects, including Theatre Works, Positive Transitions, Positive Futures,

Active Communities and Futureland, ensuring they are delivered in line with funders’
requirements.

•  Oversee recruitment and coordination of facilitators leading these community projects.
•  Monitor project progress, communicate updates to the wider team, and ensure quality control to

achieve project objectives.

2

Reporting:

•  Collect, analyse and present data on Theatre Peckham’s achievements and impact across all

projects and programmes to strengthen bids and proposals.

•  Produce timely and professional impact reports that showcase outcomes while meeting all funder,

sponsor and partner requirements.

Activity Development:

•  Develop donor-focused activities that align with Theatre Peckham’s mission and maximise

individual giving opportunities through campaigns such as The Big Give, raffles, and bespoke
activities linked to productions.

Compliance and Evaluation:

•  Ensure all fundraising activities meet legal, ethica...