Role profile
Peer Worker Recovery & Justice

Location:

Hours:

Midlothian, travel throughout area

18 hrs

This role is subject to a Protecting Vulnerable Groups
(PVG) Disclosure

Find out more about working at Health in Mind on the
careers section of our website.

About us
Health in Mind is one of Scotland's best-known and trusted mental health charities. Since 1982,
we have evolved in response to need and now promote positive mental health and wellbeing in
local communities across Scotland.

Our vision

Our purpose

Everyone in Scotland has
positive mental health and
wellbeing, and can access
high-quality support if, when
and how they need it.

Through our unique pathway of support,
collaborations, campaigns, and resources,
we build hope, resilience and
understanding of mental health and
wellbeing. We bring this to life by:

• Living our Values
• Focusing on Communities
• Being knowledgeable and expert
• Having national reach

Our approach to support

People tell us what we do is special and
unique- it is the 'Health in Mind way'. This
is summed up by our approach to support:
• People at the heart of all we do
• Trauma skilled and informed
• Support when and how people need it
• Curious, proactive and flexible
• Community focused and collaborative
• Accessible to all
• Peer engagement and support
• Upholding human rights.

Our values

Our values are at the core of everything we do.

Include a relevant quote
for example, a team
member, person using
services or volunteer.
(VAG 16)

- First name, role (Arial 14)

The Team

Team Structure

This role sits within Recovery and Justice Midlothian
Community Mental Health and Wellbeing Services
which are offered across Midlothian.

Team Leader - leads, manages and develops the team
to support people to improve their mental health and
wellbeing, and realise their potential, in line with their
hopes and goals; ensuring the service delivered by the
team is in line with agreed funding, targets, objectives
and contracts.

Peer Support Co-ordinator - develops a network and
range of support opportunities, with the aim of developing
peer support as an option for people involved with
criminal justice services.

Support and Development Workers - they work
alongside people who use substances and/ or are
involved with criminal justice to improve their mental
health and wellbeing through offering trauma informed,
person-centered support on an individual and group
basis; in person and online

Peer Workers - use personal experience of recovery to
work alongside people to encourage and enable them to
identify personal outcomes resulting in a greater
understanding of their mental health and wellbeing, and
improved quality of life.

Senior Services
Manager (South)

Recovery and Justice Team
Leader

Peer Support
Coordinator

Support &
Development

Peer
Worker

Being part of Health in Mind has helped me
through some difficult times in my recovery. A
service I'm most grateful to have had or life
could have been very different.

Midlothian Person Accessing Services

Role Profile

Role Focus

I develop mutually empowering relationships, sharing my personal experience of recovery, and
overcoming barriers and discrimination in a way that inspires hope

I provide quality support to people based on the principals of Peer Support, which include empathy,
mutuality, and empowerment.

I work alongside people to encourage and enable them to identify and work towards personal
outcomes resulting in a greater understanding of their mental health and wellbeing, and improved
quality of life.

My approach is compassionate, and trauma informed; putting people at the heart of all I do, ensuring
support is offered when and how people need it and is accessible to all.

I facilitate groups and inform the content and delivery of groups.

I respond to the needs of the community and people I work with.

I am community focused and work collaboratively, with curiosity, and flexibility.

I work hard to understand and identify barriers to accessing support, and work with people to
overcome them.

I value and encourage insights and expertise of lived experience, using my own experience where
appropriate.

I understand that I am accountable for demonstrating the quality and effectiveness of my work by
providing accurate and timely information into organisational systems.

Relationships
•

I proactively build positive, respectful relationships with
my team, colleagues, external stakeholders and the
wider community. I understand this is at the heart of my
effectiveness in this role.​

• Within my relationships I work with integrity and am

open, and inclusive, and I contribute to any discussions
in a respectful, meaningful, and constructive way.​

Managing resource and risk
•

I effectively plan and monitor my workload and resources to
ensure efficiency and effectiveness.​

•

•

I understand the important of working safety and am jointly
accountable for ensuring our work meets Health and Safety
standards.

...

Academic Coordinator

Start date: As soon as possible

Hours: Full-time (37.5 hours per week)

Salary: £40K, depending on experience

Entitlements: Statutory annual leave, sickness pay and pensions scheme

Based in: The Bothy, 17A East End Road, Finchley Central, London N3 3QE

Please note that this role is office based five days a week

About Terapia: www.terapia.co.uk

Terapia is a registered charity based in Finchley, North London. We are a leading Child and Adolescent Psychotherapy and Counselling training organisation, validated by Middlesex University and accredited by the United Kingdom Council of Psychotherapy (UKCP). We are also a Member Organisation of the British Association for Counselling and Psychotherapy (BACP) and the Child Psychotherapy Council (CPC).

Terapia is also a clinical services provider, offering high quality, low-cost counselling, psychotherapy and bespoke mental health services to children, young people, parents/carers, families, and professionals in North London, Hertfordshire and beyond. Our work is at the heart of the community, helping young people presenting complex mental, emotional and behavioural issues. All therapeutic services offered by Terapia are part of our educational course delivery and are provided by our trainees.

About the Role:

The Academic Coordinator will support the delivery of our courses in Child and Adolescent Psychotherapy and Counselling.

Terapia’s MA programme provides training in therapeutic work with children, young people, parents and families from an integrative perspective. This includes major approaches to child psychotherapy and counselling and covers all topics related to children’s mental health.

In addition to the MA in Child and Adolescent Psychotherapy and Counselling, Terapia offers the following courses:

• Foundation Course in Adult Counselling Skills
• MA Conversion course
• Diploma in Child, Adolescent and Adult Psychotherapy and Counselling Supervision

This position will report to the Director of Training.

Main Responsibilities:

• Academic planning and course timetabling, liaising with teaching and supervisory staff. Coordinating numerous diaries to ensure teaching/supervision is planned effectively across all course modules checking details and dates are accurate.

• Leading on reporting to Middlesex University on student registrations and student withdrawals from the course. Completing Middlesex’s annual EMER (Educational Monitoring and Enhancement Report) for Terapia. Carrying out preparations for the twice-yearly Assessment Board with Middlesex University and Terapia’s External Examiner.

• Helping with issues relating to Terapia’s psychotherapy regulator, UKCP, including assisting with preparations for Terapia’s Quinquennial (Five-yearly) Review, application approvals and annual CPD renewals. Leading on student applications for UKCP bursaries.

• Organising twice-yearly Programme Voice Group meetings with Student Representatives from each Module and key staff. Preparation for the meeting and taking minutes.

• Scheduling mini vivas (five times a year), liaising with students and the assessment panel. Facilitating the process on the day, collating marks, sending feedback to students in a timely manner.

• Coordinating students’ coursework. Handling Dissertation submissions, disseminating for marking, collating results and sending feedback to students. Handling submissions of Professional Correspondence.

• Organising printing and binding of dissertations.

• Handling students’ academic enquiries and issues.

• Manage the shared mailbox.

• Attending termly meetings with students along with the CEO, Director of Training and others. Attending twice-yearly zoom meetings on students with supervisors, CEO and Director of Training.

• Supporting students with additional learning needs. Liaising with the Academic Support Tutor.

• Updating and reviewing Student Handbooks.

• Any other administrative responsibilities as directed by the Director of Training.

Experience and skills

• Proven experience of work in coordinating training courses in an academic setting.
• Strong admi...

The Exams Office at Abingdon School has the very important role of administering the school’s GCSE and A-Level examinations. This involves complex organisation for very large numbers of pupils. It is crucial to ensure that all exams run smoothly and calmly for pupils and that all exam board requirements are adhered to rigorously.

We are seeking to expand our friendly and efficient team of Exam Invigilators which plays a vital role in supporting this work. Successful candidates will need to be very reliable, observant, have great attention to detail and be able to remain calm under pressure, as well as having the interpersonal skills to work as part of a team and to communicate effectively and empathetically with pupils taking exams. Candidates must be available to work throughout the peak summer exam period in May and June.

The rate of pay is £13.98 per hour, paid on an hourly, casual worker basis.

We recognise the value of a diverse and inclusive workplace and are committed to equality of opportunity for all staff and job applicants. We aim to ensure that our staffing at all levels and in all roles is diverse and we welcome applications from all backgrounds and all sections of the community.

This web site requires the use of cookies in order to function. We do not use cookies for any other purpose than to maintain necessary information about your current interaction with the site.

Volunteer Adviceline Assessor
Role description

Role Title:

Adviceline Assessor

Hours:

14 hours

Location:

Based in Unit 3, Vincent House, 2e Nags Head Road,
Ponders End, EN3 7FN.

About the role
Key Functions

What will you do?

•  Converse clients over the phone to explore what problems they want help

with.

•  Assess the client’s capability and urgency of the client’s issue and their

ability to deal with the problem themselves.

•  Find information about the clients’ problems and help them to

understand their options through our public site.

•  Write a summary of the clients’ problems and outline next steps.

•  Look out for problems that are common, or are unfair, and write a short

report about the problem.

•  Liaise with supervisors about the best course of action.

•  Send appointments reminders.

•  Photocopy or scan client documents as required.

•  Update internal spreadsheets and databases as required.

Some examples of what you could do:

•  Use our public site to find the information that explains how to apply for a

disability benefit and explain it to them.

•

Identify what steps a client can take to resolve their problem with a

housing disrepair problem.

•  Help a client find and understand what steps they can take to deal with

their rent arrears.

What’s in it for you?

•  Make a real difference to people’s lives.

•  Learn about a range of issues that affect our clients such as benefits, debt,

employment and housing.

•  Build on valuable skills such as communication, listening, marketing and

advertising

•

Increase your employability

•  Work with a range of different people, independently and in a team.

•  Have a positive impact in your community.

We will reimburse travel expenses within the boundaries of Enfield.

You will need to:

•  Be available two days a week, one of which needs to be Wednesdays

throughout October and November until early December 2024 to

attend the group training

•  Be familiar with and have an ability to develop your skills using Microsoft

Word and Excel

•  Be able to manage using multiple windows and online resources

throughout client calls

•  Have excellent verbal and written communication skills

•  Be willing to learn about and follow the Citizens Advice aims, principles

and policies, including confidentiality and data protection

•  Be willing to undertake training in your role

•  Be friendly and approachable

•  Be non-judgmental and respect views, values and cultures that are

different to your own

How much time do you need to give?

•  Two days a week 9.30am - 4.00pm for at least 6 months

 Valuing inclusion

Our volunteers come from a range of backgrounds, and we particularly welcome

applications from disabled people, people with physical or mental health

conditions, LGBT+ and non-binary people, and people from Black Asian Minority

Ethnic (BAME) communities.

If you are interested in becoming an Adviceline Assessor volunteer and need

flexibility around location, time, ‘what you will do’ and how we can support you

please include details in your application.

How to apply:

Please complete the application process on our website:

https://www.citizensadviceenfield.org.uk/recruitment/

Duty Manager (full time, part time, evening and weekend roles) 25/26 AS03

• Application Deadline
• Friday, August 28, 2026
• Location
• Tilsley Park or Abingdon Sports Centre
• Category
• Support
  (Sport & Leisure)
• Vacancy Type
• Full Time or Part Time
• Salary Range
• Please refer to the Job Pack document
• Role Summary

• Abingdon School Enterprises Ltd (known as Abingdon Sports and Leisure) are seeking to appoint enthusiastic, motivated and committed candidates to join our fantastic team managing the sports and leisure facilities at Tilsley Park and Abingdon School Sports Centre. We welcome applications from candidates looking to work either full time or part time (variable shifts including some evenings and weekends) or to work evening or Saturday/Sunday shifts only at Tilsley Park.

  Duty Manager roles are stimulating, varied and hands-on with a wide range of duties including direct liaison with customers. The role suits people who have a friendly and welcoming manner and effective communication skills. We welcome candidates with great customer service and administration skills and who are competent users of IT.

  The full time salary range for this role is

  £27,772 - £29,660(depending on skills and experience) plus an annual retention bonus of £500. Pro rata part-time salaries, including for weekend and evening only Duty Managers, will depend on the agreed hours.

  Previous customer service experience or facility management is essential and professional qualifications or relevant experience in the sports/leisure industry are desirable. Duty Managers working in the Sports Centre also need to be willing and able to meet the swimming competency requirements to obtain a National Pool Lifeguarding Qualification.

  We offer a range of generous benefits including a contributory pension scheme, private healthcare insurance, free uniform, free use of leisure facilities with discounted exercise classes, free lunch during term time, Christmas closure days and discounted school fees (eligibility criteria apply) as well as access to a large number of training courses and other development opportunities.

  Early applications are encouraged and will be reviewed on receipt.
• Specific Application Requirements
• Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check.
• Job Profile
• Job Profile document
  
  

Vacancy at Brathay Trust

Duty Manager

Salary £ 28,571

Ambleside

Details

Location:

Contract Type:

Are you passionate about hospitality and seeking a new challenge? We have an exciting opportunity for a Duty Manager to join our Guest Services Team.

As a Duty Manager, you’ll ensure the smooth running of our venue and customer experience for a broad range of customers and clients.  

In this varied role, you’ll complete a number of tasks; including managing members of the General Assistants Team; liaising with the other areas of Guest Services and the wider Brathay Team and dealing with a variety of internal and external customer requests.

Essential

• Experience in the hotel sector, including knowledge of health and safety regulations and other relevant legislation
• Experience of providing excellent customer service, value for money, and promoting a culture of continuous improvement
• Good people management skills, and a track record of contributing to the development of multi-functioning teams
• Able to solve problems and use own initiative
• Takes a logical and methodical approach
• Self-motivated, well-organised, with the ability to prioritise and manage deadlines
• A professional and courteous manner (face to face, telephone, and email)
• Good communication skills
• Literate & numerate

• Proficient user of spreadsheets, word processing, email & CRM / booking systems
• Competent user of the internet, including last minute web sites etc.

• Good understanding and use of spoken and written English

• GCSE English or equivalent
• Relevant industry qualifications (e.g., Food Hygiene, Manual Handling, First Aid etc.)

Applications will be reviewed as they are received, and interviews may be conducted throughout the advertisement period. We reserve the right to close the application process early if a suitable candidate is identified, therefore, we encourage you to apply as soon as possible.

Benefits

At Brathay, we know everyone has the capacity to do extraordinary things that can inspire and benefit others. This could be you too!
- Health Cash Plan
- 30 days paid annual holiday entitlement (plus bank holidays)
- Cycle to work scheme
- Life assurance
- Refer a friend scheme
- meals provided
- weekend and evening working, shift work
- Xmas day and boxing day off
- Uniform provided

Notes

Safeguarding & Safer Recruitment:
For the safeguarding of children and young people, the successful candidate agrees to mandatory checks being carried out with the Disclosure and Barring Service at the appropriate level for their role.

Attached documents

Fitness & Wellbeing

Duty Manager

Duty Manager – Fitness and Wellbeing ClubMedway FWC | Fitness & Wellbeing Club | Fixed Term | Part Time |Up to £27,476.80 per annum depending on experience plus sales commission8 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Occupational Health

Provides you with support and competent advice on a range of health-related issues.

Physiotherapy

Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, ...

Post: Duty Manager
Hours: 37 hours per week
Site: Gwyn Hall
Salary: Circa £25,000 per annum
Closing Date: Friday 23rd 2026

Celtic Leisure is looking for a Duty Manager to join the team at the Gwyn Hall.

With varied and challenging responsibilities, the appointed candidate will work with a team of staff to ensure the smooth operation of the Site and more specifically to ensure that duties are correctly scheduled and completed to the required standard.

You will be required to

• Be fanatical about exceeding customer expectations
• Show commitment to developing our leisure facilities for the local communities
• Be passionate about the leisure & Culture industry
• Build a close working relationship with the Assistant Managers to establish and maintain the standards and work ethic of the Site.
• Have excellent supervisory, communication and interpersonal skills
• Play a key role when dealing with staff, customers and other officials.

The full duties and responsibilities relating to this role are outlined in the Job Description.

Flexibility to work various shifts including evenings and weekends is required

Application forms must be submitted by 5.00pm on the closing date. Please download the application, you can either submit your application on line to vacancies@celticleisure.org or to the postal address below:

Human Resources Department
Celtic Leisure
Neath Sports Centre
Neath Abbey Road
Neath
SA10 7BR

Fitness & Wellbeing

Duty Manager

Duty ManagerNuffield Health Guildford Gym | Permanent | Part timeUp to £ 27,477.00 pro rota

plus sales commission

20 hours per week including weekends

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift

• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.

• Lead by example, support and guide your colleagues while upholding the highest quality standards.

• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides

• Oversee health and safety protocols, addressing any issues swiftly and effectively.

• Help achieve sales targets

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Occupational Health

Provides you with support and competent advice on a range of health-related issues.

Physiotherapy

Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of ski...

Fitness & Wellbeing

Duty Manager

Duty ManagerFarnham FWC | Fitness | Permanent contract | Full timeSalary of £28,786.62 per annum plus sales commission. 40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.

As a Duty Manager at our Farnham FWC, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club

• Care about our members, ensure they’re happy and seek opportunities to build rapport

• Lead our colleagues and maintain quality standards in all areas

• Conduct tours for prospective new members, selling the benefits that only we can provide

• Oversee health and safety, and resolve any issues as quickly and efficiently as possible

• Help achieve sales targets

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From gym membership to private healthcare and a range of lifestyle and financial wellbeing benefits. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Occupational Health

Provides you with support and competent advice on a range of health-related issues.

Physiotherapy

Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Fitness & Wellbeing

Duty Manager

Duty ManagerMedway FWC (Rochester) | Operations | Fixed Term (Maternity Cover) | Part Time

Up to £27,476.80 pro rata dependent on experience

8 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift

• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.

• Lead by example, support and guide your colleagues while upholding the highest quality standards.

• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides

• Oversee health and safety protocols, addressing any issues swiftly and effectively.

• Help achieve sales targets

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

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Duty Manager

Tropical Butterfly House

Closing date for applications is: 28th Feb 2026

Job description:

Overview
We are seeking a dedicated and proactive Duty Manager to oversee daily operations and ensure a high standard of service within our establishment. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to manage a diverse team effectively. This role is crucial in maintaining operational excellence and enhancing customer satisfaction.

Responsibilities

• Supervise daily operations to ensure compliance with company policies and procedures.
• Lead, motivate, and develop staff to deliver exceptional service standards.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Monitor staff performance and provide constructive feedback to enhance productivity.
• Ensure that health and safety regulations are adhered to at all times.
• Manage inventory levels and assist with stock control as required.
• Coordinate with other departments to ensure seamless service delivery.

Requirements

• Proven experience in a managerial role within the tourism, hospitality or retail sector is preferred.
• Excellent communication and interpersonal skills to engage effectively with staff and customers.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• A proactive approach to problem-solving and decision-making.
• Flexibility to work various shifts.
• Knowledge of health and safety regulations relevant to the industry is advantageous.
• A positive attitude with a commitment to delivering outstanding customer service.

If you are passionate about leading teams and ensuring exceptional service delivery, we encourage you to apply for this exciting opportunity as a Duty Manager.

Hours per working day: Between 7.45am - 6pm (March to September) 7.45am - 5pm (October to February) Between 8-10 hours per day.

Pay:
Above minimum wage

Job Specification:

· Unlocking of Centre areas

· Completing daily health & safety checks

· Reporting and recording of any safety issues

· Staff organisation and monitoring throughout the day

· Carrying out and producing daily risk assessments and safe working methods when required

· Ensuring staff are working safely

· Ensuring visitors are behaving safely whilst at the Centre

· Preparing tills, cashing up tills

· Locking up and securing of the Centre at the end of each day

· Leasing with our technical support teams during any technical problems, with till systems, card machines, computers or phone lines

· Dealing with any first aid emergencies

· Helping on car park when required

· Ensuring all end of day duties have been carried out in each section

· Any other duties as reasonably required to meet the business needs

· Please note this list is not exhaustive and a full itinerary of jobs will be given on commencement of employment.

· Knowledge of EPOS systems is desirable

· Certificate in First Aid is desirable

· Certificate in IOSH Safe Management is desirable

Application Process:
If you would like to apply for this position, please apply through Indeed or alternatively email accounts@butterflyhouse.co.uk with your CV and a brief covering letter. Please include your current notice period if applicable, and salary expectations.

Interview Dates: TBC

Please note: Any offer of employment is conditional on the following documentation being obtained:

• 2 references which are satisfactory to the Company, one of which should be from your current or most recent employer, please provide the names and relevant contact details of your two referees that the Company has your consent to approach for a reference.
• A clean standard disclosure certificate (criminal record check) issued by the Disclosure and Barring Service (DBS) , which will also include a check of the DBS Barred Lists processing basic disclosure certificates UK wide
• Proof of your stated professional and/or academic qualifications - please provide copies
• Proof of your current, valid UK driving licence – you will be asked to produce your licence to the Company for inspection and copying and you must also agree to the Company checking your information online using the Share Driving Licence service and, in this regard, you must co-operate in generating an access code for the Company to use to access this service.