Fostering Coordinator
Are you passionate about dog welfare and building supportive communities?
As a Fostering Coordinator, you’ll play a vital role in helping dogs thrive outside the kennel environment, recruiting and supporting volunteer foster carers, ensuring high standards of care, and working closely with adopters to find permanent homes.
What does this role do?
As a Fostering Coordinator, you will:
- recruit, assess, and induct new foster carers, promoting the scheme through events, conversations, and collaboration with colleagues across Dogs Trust,
- support foster carers with regular check-ins, arrange veterinary appointments, and provide access to behaviour or training support when needed,
- deliver training to foster carers with input from the Learning and Development and Welfare teams, either one-to-one or through organised group sessions,
- identify and place suitable dogs into foster care, including temporary placements for long-stay dogs needing respite from kennels, and carry out necessary intake assessments,
- promote dogs in foster or Home Stay settings by preparing profiles, contacting potential adopters, organising matching meetings, and completing all adoption paperwork.
Interviews for this role are provisionally scheduled for Monday 2nd February 2026 at our rehoming centre in Ballymena.
Could this be you?
With experience of working with volunteers and of handling and rehoming dogs, you will have excellent communication and organisational skills, and ability to support fosterers as they provide temporary care to our dogs. You'll need an understanding of best practice in interacting with volunteer fosterers, combined with fantastic customer service skills.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Documents
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at
jobs@dogstrust.org.uk. We're here to support you every step of the way.
Dispute Appointments Development Lead - 12 month Fixed Term Contract
Lead the automation, simplification, and strategic redesign of our workflows, panel governance, and our renewal processes!
We usually respond within a month
Job Title: Dispute Appointments Development Lead (Fixed Term Contract)
Reporting to: Director of External Affairs
Location: 12 Bloomsbury Square, Holborn, London (Hybrid – 2 days per week in the office)
Role: Full time, 12 months Fixed Term Contract
Company Overview:
Ciarb is a professional membership body. We support our members through advocacy, professional standards, training, and guidance. We are committed to maintaining the highest standards of governance, compliance, and integrity in all that we do.
Position Overview:
The Dispute Appointments Development Lead is a project and operational role responsible for modernising and redesigning Ciarb’s appointing authority and dispute appointment function. The Dispute Appointments Development Lead will lead the automation, simplification, and strategic redesign of appointment workflows, panel governance, and renewal processes, and will play a central role in delivering a new global, scalable appointing authority model aligned with Ciarb’s emerging organisational strategy and Membership Value Proposition.
Key Responsibilities:
Appointment Continuity & Core Operations
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Ensure uninterrupted delivery of essential appointing authority services during transition period including all admin
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Act as the single operational point of accountability for appointments during the transition period
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Ensure all appointment activities comply with the organisation’s Charter, Bye-laws, governance framework, and professional standards
Automation & Process Redesign
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Design and implement lean, scalable appointment workflows using CRM as the primary system of record
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Automate or semi-automate:
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Appointment shortlisting
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Conflict checks
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Panel member searches
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PAC tracking and renewal cycles
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Fee payment/invoicing
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Replace document-based and manually-driven processes with structured, system-based solutions
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Ensure all panel member information (CVs, expertise, jurisdictions, languages, sector experience) is captured in individual CRM records and power BI dashboards
Data, Dashboards & Reporting
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Lead the development of data-led reporting and dashboards to support presidential and HQ appointments, governance, oversight, reporting, and strategic decision-making
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Use advanced Excel and Power BI to analyse and visualise appointment, panel, and PAC data.
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Build and maintain reports and dashboards covering:
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Appointments by scheme, geography, gender, and expertise
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Panel composition, diversity, and capacity
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PAC status, renewal cycles, and expiry risks
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Create and manage pivot tables, data models, formulas, and structured datasets to replace narrative and manual reporting
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Translate complex datasets into clear insights, trends, and recommendations for senior stakeholders
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Ensure data accuracy, integrity, and consistency across CRM, dashboards, and reports
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Work closely with IT, Finance, Governance, and Membership teams to align data architecture and reporting standards
Panel & Governance Reform (subject to new organisational strategy)
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Review existing panels and appointment lists to assess fitness for purpose
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Conduct diversity and capability/expertise gap analy...
Job Description: Sleep Training Co- Ordinator Job Title Sleep Training Co-Ordinator Reports To Sleep Team Manager Directorate Research and Support Services Team Sleep Home-based, with regular travel and occasional overnight stays across the UK. Purpose of the Role The Sleep Training Co-Ordinator will play a key role in the development, promotion, and delivery of the Cerebra Sleep Training Service for professionals. This full-time post will work closely with the existing Sleep Training Co-Ordinator and the Sleep Team Manager to expand the reach and quality of the service, ensuring consistent, high-quality training provision across the UK. You will contribute to all aspects of planning, logistics, facilitation, and evaluation, helping to make Cerebra’s Sleep Training Service an outstanding national resource for professionals supporting children with brain conditions and their families. Key Areas of Responsibility 1. Supporting Delivery of the Sleep Training Service • Assist in the delivery and ongoing development of The Cerebra Sleep Training Service in line with agreed service standards. • Deliver training sessions — both online and face-to-face — for professionals working with families of children with brain conditions. • Provide administrative and logistical support to ensure all training sessions run smoothly and professionally. • Work collaboratively with the Sleep Team Manager and Sleep Training Co-Ordinator to continually refine and improve the service. 2. Organisation and Administration • Coordinate and manage the booking and scheduling of all Sleep Training sessions throughout the year, acting as a key point of contact for delegates and partner organisations. • Handle day-to-day communication with delegates to ensure they can easily access both the online and in-person components of the course. • Maintain accurate and timely records of all enquiries, delegates, and sessions using the Cerebra CRM system. • Oversee practical arrangements such as room hire, catering, accommodation, travel, and equipment for each training event. • Liaise with the Sleep Team Manager and Finance Team to raise purchase orders, manage invoicing, and ensure timely payments. Cerebra – Working wonders for children with brain conditions Page 1 of 3 3. Monitoring and Evaluation • Collect, record, and analyse feedback from professionals who attend Cerebra’s Sleep Training sessions. • Support the Sleep Team Manager and Sleep Training Co-Ordinator in producing evaluation reports to demonstrate impact, outcomes, and areas for development. • Contribute ideas to enhance training materials and improve participant experience based on evaluation results. 4. Relationship Management and Promotion • Build and maintain positive relationships with professionals and partner organisations across health, education, and social care sectors (including NHS, CAMHS, schools, and voluntary agencies). • Represent Cerebra at relevant events, conferences, and meetings to promote the Sleep Training Service. • Support the Sleep Team Manager in identifying new opportunities to expand and enhance the service’s reach. • Promote Cerebra’s work through effective use of social media and digital communication. 5. Personal and Professional Development • Undertake relevant training in sleep practice and facilitation, including opportunities to learn from leading sleep specialists. • Maintain up-to-date knowledge of sleep research and its application to children with neurodevelopmental conditions. • Participate actively in supervision, team meetings, and reflective practice sessions. 6. General Responsibilities • Adhere to Cerebra’s Data Protection Policy and maintain strict confidentiality at all times. • Take responsibility for personal workload, ensuring deadlines and quality standards are consistently met. • Work collaboratively and flexibly as part of a dynamic, multi-disciplinary team and with other teams within Cerebra. • Undertake any other reasonable duties in line with the role and the evolving needs of the charity. Person Specification Criteria Qualifications Essential Desirable Degree in a relevant subject, such as child development, nursing, psychology, education, health and social care, or a related field. Qualification in training facilitation, teaching, or presentation skills. Accredited sleep training from recognised providers (e.g. Sleep Scotland, Sleep Charity, EDS, Sleep Southampton). Cerebra – Working wonders for children with brain conditions Page 2 of 3 Knowledge, Skills and Experience Minimum of one year’s experience working directly with children and/or families. Experience supporting children with neurodevelopmental or neurological conditions. Proven ability to design or adapt training materials and content. Knowledge of behavioural sleep interventions. Understanding of outcome evaluation and impact reporting. Rese...
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Job Description – Service Manager – Mediation and Child Contact Services Overall purpose of role Kapella’s core focus is to build better relationships and improve the wellbeing of families and individuals. We pride ourselves on offering accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across the wider Birmingham and Black Country area, with self-paying clients as well as funded work through contracts, grants and partnerships. Our Mediation and Child Contact Services aims to help guide families to conflict resolution, support separated parents and provide safe, child focused contact. As the Service Manager, you’ll be instrumental in developing and shaping this service, alongside establishing and overseeing new child contact centre services. This role combines service leadership with operational management, focusing on quality assurance, safeguarding and continuous improvement, and achieving sustainable growth. Main duties and responsibilities Service Leadership and Development • Work with the Chief Executive to develop the current service offering in line with the strategic plan. • Ensure service meets the needs of the individuals, families and children we support and is also responsive to changes in demand, legislation, commissioning requirements or funding opportunities. Operational Management • Manage service delivery, including case management, staffing, scheduling, and referral pathways. • Line manage staff, placements and volunteers, recruiting as needed. • Monitor and evaluate service performance against KPIs, targets and budgets. • Prepare reports for internal use, contracts, funders and regulators. Partnerships and External Engagement • Build and maintain strong relationships with key partners and local agencies, including effective contract management. • Represent Kapella at external meetings, forums or networks to promote services, presenting as required. Identify opportunities for service expansion, partnerships and contracts. • • Support the Chief Executive with bids, tender submissions and grant applications. Safeguarding & Quality Assurance • Ensure all activities are delivered in line with our safeguarding policy and procedures. • Act as Designated Safeguarding Lead. • Ensure services are compliant with national standards (e.g. FMC, NACCC, LAA) and retain accreditations. September 2025 • Maintain the highest standards of professional practice, including adequate training and CPD for all practitioners. • Monitor service delivery to ensure accessibility, equity and inclusion. • Lead service evaluations and monitor impact and effectiveness of services. • Maintain accurate records and reports in line with policy and data protection legislation. Other • Work collaboratively as part of the management team, contributing to organisational objectives, operational projects and planning, marketing and promotion activities, development of policy and good practice and duty manager cover. • Understand and work within all policies and procedures of Kapella. • Support inclusive and anti-discriminatory practice in all areas of your work. • Undertake training and other duties required to meet the objectives of the post. Skills & experience • Service management experience within mediation, family support, parental conflict or similar. • Proven leadership skills, including team managements, contract and budget management. • Strong knowledge of safeguarding practices and experience of managing safeguarding issues. • Proven ability to work effectively with families in high conflict and sensitive situations. • Experience of successful partnership working and networking. • Strategic thinking and ability to adapt services in changing funding or policy landscape. • Strong organisational skills, with a high level of IT literacy. • A strategic, creative and solution-focused approach. • Ability to work flexibly, including occasional evenings/weekends Additional information Reports to: CEO Responsible for: Mediators, family support practitioners and contact workers. Location: Birmingham Office / hybrid, with travel to our other premises or delivery venues from time to time and to external meetings. Hours: Ideally full-time (37.5 hours per week), but we are open to flexible or part time working arrangements for the right person Salary: £42,000 - £46,000 pa pro rata Contract type: Permanent This role will require an enhanced DBS check September 2025
Client Services Coordinator (Front of House - Accounts)
Clinical Science and Services
We are seeking an experienced and resourceful Client Services Co-Ordinator to join our unique and busy veterinary hospital.
This is a vital front-facing role that requires a high level of professionalism, empathy, and organisational skill. You will be the first point of contact for our clients and play an essential role in delivering exceptional service and support throughout their journey with us.
Key Responsibilities:
- Greeting clients and providing a warm, welcoming experience
- Handling and accurately processing client and patient information
- Identifying and resolving discrepancies quickly and efficiently
- Dealing with incoming calls and emails
- Processing card and cash payments
- Processing and sending invoices in a timely and accurate manner
- Processing and sending insurance claims in a timely and accurate manner
- Liaising with clinical, non-clinical, and other internal departments
What We’re Looking For:
- Proven experience in a client-facing role, ideally within a healthcare or veterinary setting
- Strong administrative skills, including proficiency with Microsoft Office and CRM/database systems
- Exceptional attention to detail and accuracy
- Experience in basic accounts processes
- Experience handling insurance claims is highly desirable
- Superb communication and interpersonal skills
- Confidence in discussing sensitive topics with empathy and discretion
- Highly organised, conscientious, and diligent in your work
This is an exciting opportunity to become part of a collaborative and compassionate team, where your skills and contribution will be valued every day.
Normal working hours will be 35 hours per week working Monday to Friday, covering between the hours of 7.30am to 6.00pm, weekend cover as and when required in consultation with your line manager.
We offer a generous reward package and benefits including:
- Competitive and attractive pension package
- A range of family friendly policies, including adoption, maternity and paternity pay and leave
- On site café and restaurant
- Free membership to the newly built Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included)
- Cycle to work scheme
- Free mini-bus service to and from Potters Bar station and Hawkshead Campus
Prospective applicants are encouraged to contact Michelle Bhogal –Client Services Manager on: 01707 669354 or email: mbhogal@rvc.ac.uk if you have any questions regarding this vacancy.
We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Eleanor Rathbone Professor of Contemporary European History
Academic
Deadline: Monday 26 January 2026
The Faculty of History is seeking applications for the Eleanor Rathbone Professorship of Contemporary European History, available as soon as possible.
This new senior post is intended to reinforce Oxford’s reputation as a major centre for research and teaching in the field of Contemporary European History. We wish to appoint a historian who will extend the Faculty’s expertise into the history of the European present. We would welcome applications from scholars with expertise in the history of Europe from the 1970s onwards and who engage with the history of the European present in the early twenty-first century and the profound changes that have taken place in many areas of Europe over the last twenty-five years.
The Rathbone Professor will be based at St Antony’s College, where they will maintain and develop the legacy of the work and scholarship undertaken on the contemporary history of Europe by Professor Timothy Garton Ash. It is intended that the appointee will be an established scholar who will combine innovative scholarship and teaching with a wider profile of intellectual engagement. Their work should engage with the history of contemporary Europe as a whole, challenging conventional paradigms of east and west in the era of the Cold War. They will be expected to lead the growth of Contemporary European History within Oxford, including new teaching options on recent and current European history, funded grant applications, workshops, public events and outreach, broadly defined.
Applicants should possess an excellent record of innovative archival research using one or more European languages; a significant record of publications; the capacity to inspire others; and an ability to communicate the importance of history for an understanding of the contemporary identity of Europe.
For more information and to apply please visit the Oxford University jobs site. The closing date for applications is 12:00 noon UK time on Monday 26 January 2026. Interviews are expected to be held in spring 2026.
Informal enquiries are welcome and may be made in strict confidence to Professor Martin Conway, Chair of the History Faculty Board (martin.conway@history.ox.ac.uk).
Published date: November 26, 2025
ID4664-502355 - Later Living Senior Care Worker - High Blantyre (HR)
- Posted 14 January 2026
- Salary £15.00 per hour
- LocationHigh Blantyre
- Job type Permanent
- Discipline Care & Support
- Reference004664
- Expiry 28 January 2026
Could you be part of our new team?
We have an exciting vacancy for a Later Living Senior Carer. It’s an excellent job opportunity for those who live in and around South Lanarkshire.
As a Later Living Senior, you'll have a vital role in supporting older and vulnerable adults in their own homes, as well as supporting colleagues to deliver these services. Operating between 7.30am and 10pm seven days a week, we provide care and support to our customers, based on individual care assessments. Your role will be a combination of direct delivery of care and support, and a supervisory role.
- Location:Hunthill Road, High Blantyre.
- Hourly Rate:£15.00
- Availability:Flexible shifts (morning and back shifts) including some weekend working.
- Guaranteed Hours:35 hours per week on a rolling rota basis
- Job Type:Permanent Contract
- On-Site Working:Our customers are all based within our housing developments designed for later living.
- Living Wage Employer:We value our team members and offer competitive pay.
- Training and Development:Access to paid training, ongoing development, and SVQ qualifications.
- Supportive Environment:Join a welcoming, friendly, and inclusive culture.
- Career Progression:Real opportunities to grow within our committed team.
- Additional Benefits:Car parking, uniform, generous annual leave, pension contributions, paid SSSC membership and paid PVG Disclosure check.
Skills and Experience:
The ideal candidate:
Has experience in the care sector and working with older people or other vulnerable members of a community, with an understanding of needs and knowledge of how to meet these.
- Knowledge of care planning to meet individual needs.
- Supervisory experience in a care environment.
- Holds an SVQ in Health and Social Care or relevant qualification or is willing to work towards this.
- Demonstrates good written and verbal communication skills with the ability to support others.
- Possesses good IT skills.
Previous experience is preferred but not essential; we provide comprehensive training and support. What matters most is your passion, kindness, and dedication to helping our customers live their lives to the fullest.
If you are successful in joining our team, we can provide you with fantastic opportunities to develop your experience or enhance your career in social care.
Join an outstanding and committed team, learn from experienced colleagues, and contribute to a supportive environment. Your role as a Later Living Senior will make a meaningful difference every day.
Please note this role is subject to satisfactory interview, references and a PVG check. You will be required to register with the SSSC, complete mandatory training within a timeframe, and the commitment to studying for an SVQ in Care & Support if you do not already hold this qualification.
We can only accept candidates residing in the UK who must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.
How to Apply
Submit your online application form no later than 12 noon on Wednesday 28th January 2026.
For an informal chat about this role please contact Katrina Cameron, Later Living Manager on 01698 712 697, or at katrinac@trustha.org.uk.
If you live in or around South Lanarksh...
Empowering Excellence in Care — One Learning Experience at a Time
Are you passionate about shaping the future of adult health and social care delivering amazing person centred learning empowering people to be the best they can be ? If so, we’d love to hear from you. Join us as a Learning and Development Specialist, where you'll design and deliver impactful blended learning programmes that empower care professionals to thrive.
The successful candidate will support our colleagues throughout the Midlands so the ideal candidate will be based around the Leicester or Nottingham areas with regional travel expected and occasional travel to our head office in Widnes as and when required.
What is The Deal for you?
- Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
- Hybrid Working! Expect regional travel as part of your role with the remainder working from home.
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
- Vacancy Type
- Permanent/Part Time
- Category
- Visitor Experience
(Visitor Experience) - Salary Range
- £15,975.55 (pro rata)
- Hours
- 23.5 Hours
- Welsh Language Level Requirement
- Welsh Essential - Proficiency
- Job Summary
-
The Visitor Experience team sits as part of the Experience, Learning and engagement division –responsible for placing the visitor at its heart. The team plays an important role in how the AC warmly welcomes all its visitors, ensuring access to collections is inviting, and illuminating as well as generating income by supporting our food and beverage and retail offering and promoting donations, gift aid and Membership.
Closing Date: 23 January 2026 at 5pm
- Job Profile
-
Job Profile document
Innovative
Collaborative
Energetic
Salary Up to £45,994
Location Northern Ireland
This is a Temporary, Full Time vacancy that will close in 25 days at 23:59 GMT.
The Vacancy
Veterans Community Occupational Therapist (Maternity Cover)
Location: Remote working covering Northern IrelandHours: Full time, 35 hours per weekContract: 12-months FTC
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
- Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
- Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
- Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
- Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
- Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Northern Ireland. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st Feb 2026
Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams. Stage 2 will be in person in Belfast.
Cookie Policy By clicking "Allow Cookies", you agree to the storing of cookies on your device to analyse site usage, and assist in our marketing efforts. Cookie Policy (Opens in a new tab) Decline Allow cookies Skip to main content Search jobs (current) List Vacancies (current) Sign in Accessibility Tools Search jobs (current) List Vacancies (current) Back to Search Results The closing date for this job has now passed.
- Location:RBWM Rough Sleepers
- Closing Date:30 January 2026
- Pro Rata Salary:29,097.06
- Contract Type:Permanent
- Working Location Type:On- Site
- Hours per week:39
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Homelessness Service in Windsor.
Sounds great, what will I be doing?
The main purpose of this role is to support rough sleepers on the RBWM housing pathway. The resettlement team help service users to maintain their tenancies and remove the risk of homelessness.
You will be responsible for developing, supporting and maintaining independent living skills and general wellbeing for 25 service users within the Support Service
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
PLEASE NOTE YOU WILL NEED TO HAVE A CAR YOU CAN USE FOR WORK PURPOSES AND VALID DRIVING LICENCE
You should have a strong understanding of the issues faced by individuals at risk of homelessness and the skills to support them in maintaining their tenancies. You will have experience working with people with a range of mental health conditions, including dual diagnosis, and demonstrate the ability to communicate with empathy, dignity, and respect. A solid understanding of safeguarding and how to respond appropriately is essential.
Experience working with individuals who have experienced homelessness, rough sleeping, or temporary accommodation is required, particularly those with complex needs such as substance use, mental health issues, and offending histories. The candidate should be familiar with recovery principles and approaches, and committed to empowering service users to make informed choices and work toward independence.
You must be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers. An awareness of lone working and health and safety practices is important, alongside motivation to uphold professional standards and use management and peer support to maintain resilience. Good IT, literacy, and numeracy skills are essential, including proficiency in MS Word, Outlook, and email communication.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be req...
Do you have a heart for church growth? Can you attract and encourage children and young people? Then come and join what God’s doing with us!
This is an exciting opportunity to work with three closely-linked churches in a beautiful part of Yorkshire.
The Calder Valley, in the South Pennines, is mid-way between Leeds and Manchester and enjoys a rural feel yet with good links to nearby towns and cities.
Each of the three churches has its own strengths, including active lay leadership and strong roles within their local communities, while each also has an appetite for more.
We are looking for a priest who will stimulate and manage our growth, our spiritual commitment to God and our service to our local communities. In return we will offer you our support, prayers and practical help from the people of our diverse congregations and parishes.
The Diocese of Leeds is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment. All appointments to roles undertaking regulated activity are subject to pre-appointment checks, including references and a satisfactory Enhanced DBS Check.
Please see the Person Specification and Role Description, Brochures and Parish Profiles attached for further details of the role and the essential and desirable qualities we are seeking in relation to this post.
Closing Date: 8th March 2026
Interviews: are expected to be held on 13th April 2026.
Apply via Church of England Pathways
For more information on this post please email archdeacon.halifax@leeds.anglican.org
Customer Service Manager
Customer Services Manager
Location:Eyre Court, Lincolnshire office based.
Salary:£35,000 to £40,000 (depending on experience) per annum
Hours of work:37.5 hours per week
Location: Eyre Court – Hybrid - 2-3 days per week in office
The Role
OSJCT are recruiting for a Customer Services Manager for our offices in Lincoln. As a manager you will be responsible for overseeing the enquiry management process for the Trust and overseeing the performance of the customer service team. Concurrently, you will be the subject matter expert for our CRM system. Other roles and responsibilities include:
- Establish the optimum enquiry management process and customer enquiry journey to be followed by all colleagues.
- Manage the customer services team performance and achievements.
- Lead on the evaluation and recommendations of our CRM activity from an enquiry perspective.
- Monitor and provide reports on daily, weekly and monthly enquiry performance and sales pipeline conversion including reporting to the Executive.
- Monitor customer service team call volumes and service levels when required.
- Partner with IT to manage the CRM account management team.
- Support and train the team and other internal users to ensure usage of our CRM is delivering on most efficient outcomes and strong sales pipeline conversions.
- Support the team to secure the booking of viewing and telephone appointments with our homes across the Trust, and ensure these appointments are followed up efficiently.
- Lead the team to fulfil enquiries as required by following up with further information or sending out marketing and promotional materials.
- Identify and support initiatives for service improvement.
- Develop and deliver regular enquiry dashboards and reports, that support strong commercial business decisions for the Trust.
- Work with marketing and operational colleagues to recommend and put actions in place for each home to increase enquiries and conversions.
- Support and train the team and wider user group to ensure all enquiries are recorded into Salesforce and to ensure efficient enquiry follow ups.
- Oversee our CRM maintenance and configuration.
About You
You will have experience in managing a tele-customer service team/function, have had good knowledge and best practise customer service and/or call centre processes. You will have strong influencing skills to drive digital change and transformation and are familiar with CRM dashboards and reporting tools.
And in return:
We operate a hybrid working policy where you must spend a minimum of 2-3 days in the office or one of our care homes and the remaining time can be worked from home.As a key member of the Marketing and Communications team, you can expect benefits such as:
- Contributary company pension scheme
- Life assurance
- 25 days’ holiday + Bank Holidays
- Free parking
- ‘My Rewards’ scheme and Blue Light Card giving you discount on shopping, holidays, cinema, dining, days out and much more.
Closing date for application is the 26th January 2026, however we may close the advert before this date subject to response levels.
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