Age UK Sunderland Job Description Post: Location: Responsible to: Service Manager Doxford Park Senior Operations Manager Job Purpose To provide direct management to Age UK Sunderland’s Essence Service and staff team; ensuring the exemplar provision of practical, social and emotional specialised support to individuals who are living with a mild to moderate diagnosis of dementia and their Carers. Job Description To provide operational management of The Essence Service to ensure the provision of innovative interventions and continuous practical, social and emotional support to those living with a mild to moderate diagnosis of dementia and their Carers. To manage and oversee the delivery of other services or developments as required by Age UK Sunderland. To ensure clear and effective referral pathways are maintained with the Sunderland Memory Protection Unit and other key partner statutory/voluntary organisations in the City including the liaison with social work teams. To lead, motivate, supervise and manage a staff team including direct line management and appraisals. To effectively recruit, train, support and develop volunteers involved in the delivery of the Services. To ensure the implementation of a person-centred approach for people living with mild to moderate dementia diagnosis and their carer; to create a supportive environment to retain confidence, personal interests, wellbeing and independence. To ensure the continuous monitoring of assessment tools and support plans for the Essence Service to ensure robust operational processes and systems are sustained and implemented. To ensure the Essence transitional pathway is adhered to and higher support services are sought for the person with dementia and their carers where appropriate. To ensure the implementation of a varied programme of activities that are responsive to the needs of the client groups. To monitor the adherence to service KPIs and Risk Register including all risk management needs. 1 To provide high level written and verbal service reports/summaries as required. This will include operational reports, evaluations and the contribution to strategic leadership reports on developing and maintaining the Essence and other services of responsibility in Sunderland. To ensure a robust referrals pathways to VCS and statutory support across the City. To keep an accurate training matrix ensuring the provision of appropriate training and support to staff and volunteers. To support in all HR related activities including staff disciplinaries. To oversee the input of data onto the client information management systems to update client details, and periodically produce detailed accurate reports ensuring client details are correct in line with GDPR requirements. To ensure the Doxford Park Essence Building is kept to an excellent standard and a dementia friendly environment is maintained at all times. Be aware of Health and Safety issues involved in the management of a building and the delivery of this service. To actively promote, develop and market the Essence service liaising with partner agencies appropriately as an Age UK Sunderland representative. To ensure effective communication and joint working with the wider Age UK Sunderland teams. To support the successful contract management of the Essence Service To abide by and implement all policies and procedures of Age UK Sunderland, including being aware of and responsible corporately and as an individual for Health and Safety policy. To act as a responsible person within Age UK Sunderland’s safeguarding policy and procedure. To abide by all equality and diversity practice in the provision of the Essence Service. To support in the sustainment and attainment of all Age UK Sunderland quality marks and accreditations To undertake all reasonable tasks, in keeping with the level of responsibility of the post, as requested by the Chief Executive Officer. This post is subject to a Disclosure & Barring Service (DBS) Enhanced check. 2 Age UK Sunderland Person Specification Post: Location: Responsible to: Service Manager Doxford Park Senior Operations Manager Essential Criteria: A minimum of three years operational management experience of leading and managing a diverse staff team Extensive experience of HR related tasks including appraisals and performance management including good knowledge and experience of disciplinary processes. Good track record of contract management and commissioning procedures. Vast experience required on contract monitoring including the adherence of KPIs and targets to achieve outcome focussed results. Experience of supporting people with dementia, their carers and older people with low level mental health issues. Experience of implementing the provision of services to vulnerable people and the identification of gap...
Dear Applicant Service Manager Thank you for requesting an application pack for the above post. Included in your application pack are:- Job Advertisement Job Description Person Specification Application Form The application form needs to be returned to the above address by the closing date of Friday 27th February 2026. If you have not received a response within two weeks of the closing date you may assume that your application has been unsuccessful. When returning your completed application pack by post, please ensure that the correct postage is used on the envelope. You can check this with your local Post Office. CV’s will not be accepted for this vacancy. If you require an informal discussion regarding the post please do not hesitate to contact Leah Abdulla, Senior Operations Manager on 0191 514 1131 Yours sincerely Tracy Collins Chief Executive Officer Encs Bradbury Centre Stockton Road Sunderland SR2 7AQ Tel: 0191 514 1131 Fax: 0191 5670378 Email: enquiries@ageuksunderland.org.uk Web: www.ageuksunderland.org.uk
Service Manager
Job Description
Job Title: Service ManagerContract Type: Fixed Term Contract for 1 yearSalary: £35,928.31 Per Annum (Pro Rata) + £4,000 London Allowance (£37,176.40 is achieved after 18 months successful performance in the role) Working Hours: 18.75 hours per week Working Pattern: To be negotiated, preferably 3 days one week, followed by 2 days the following weekLocation: Acre Lane hostel, BrixtonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Service Manager
You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts
customers first with responsibility for the safe operational management of care and support services.About you
We are looking for someone with:
• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvementsWhy Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata)
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefitsDiversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered
Role ProfileLeading and engaging a team:
• Line manage a team and create a safe environment where colleagues can talk openly and honestly
• Work together to set expectations and performance targets
• Hold regular ‘one-to-one’ sessions to reflect on achievements, performance and support individual personal wellbeing
• Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential
• Facilitate regular team meetings to update and empower your team to share ideas and best practice
• Embrace reflective practice techniques so the team can learn from their experiences
• Recognising, praising and acknowledging achievements of colleagues and team
• Build effective partnerships with regional and other colleagues across Riverside, participating in wid...
Do you want to make a real difference to people separated by conflict, disaster or migration? As a
- Leading and supporting a team of staff and volunteers to deliver high-quality tracing services.
- Overseeing casework, ensuring enquiries are handled with care, accuracy and urgency.
- Collaborating with internal and external partners to improve service delivery and identify new opportunities.
- Monitoring performance, managing budgets, and contributing to national service development.
- Experience managing services and leading teams through change.
- Strong interpersonal skills, with the ability to communicate sensitively and effectively.
- Knowledge of global conflicts, migration issues and cultural awareness.
- Confidence using IT systems and interpreting data to inform decisions.
Interested? The closing date for applications is 23.59 on Friday 30th January 2026. Interviews commencing Monday 9th February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
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🌟 About You
You will be an experienced leader in complex care, autism, or supporting people with complex behaviours, with a track record of developing high-performing teams. You will be confident in managing behaviours that may challenge, using proactive, reflective, and innovative approaches. You will be organised, resilient, and emotionally intelligent, with the ability to inspire and motivate those around you. Most importantly, you will be passionate about delivering exceptional, life-changing care and committed to putting time and energy into this service.
This is an extraordinary opportunity to lead a high-impact, specialist service and make a genuine difference in the life of a young man who is full of energy, curiosity, and ambition. You will join a highly skilled, passionate, and supportive team, backed by the expertise of the NHS HOPE(s) Team and Community Integrated Care, and you will have the opportunity to shape, inspire, and lead a service that delivers truly outstanding outcomes every day.
In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).
You will hold a Level 5 in PBS (Positive Behaviour Support) or be willing to work towards.
Salary for this role is from £42,000- (dependent on experience and skill).
Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with:
- Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination
- A problem solver
- Resilience
If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.
If you are interested in learning more about the role before submitting your application, please feel free to contact Victoria Andrews, our recruitment specialist, for a friendly informal chat on 07816 268813 or email Victoria.Andrews@c-i-c.co.uk
A Place I belong
Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.
By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.
We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.
We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact recruitment@c-i-c.co.uk
Community Integrated Care is an Equal Opportunities and Disability Confident employer.
At Everyturn Mental Health, we believe that everyone deserves access to compassionate, person-centred mental health support when they need it most.
We’re thrilled to be launching a brand new residential service in Bethlem, developed in partnership with South London and Maudsley NHS Foundation Trust. This marks an exciting milestone as we expand Everyturn’s services into London for the very first time.
Our new 12 - 14-bed service will provide specialist, clinically-led community rehabilitation for people with complex mental health needs, offering 24/7 clinical support in a safe, therapeutic, and recovery-focused environment.
We’re now looking for an experienced and values-driven Service Manager to lead this service from the ground up. This is a unique opportunity to shape a new model of life-changing care and make a lasting difference in people’s recovery journeys.
What you'll do:
As Service Manager, you’ll provide both clinical and operational leadership, ensuring the service delivers safe, effective, and person-centred care in line with CQC and NHS standards. You’ll take ownership of service performance, governance, and quality, inspiring your team to uphold our values and deliver excellence every day.
Your key responsibilities will include:
- Providing strong clinical leadership and operational management to ensure high-quality, recovery-focused care.
- Overseeing care delivery for residents with complex needs, ensuring personalised, outcomes-based support.
- Leading, motivating, and developing a skilled multidisciplinary team through supervision, coaching, and professional development.
- Embedding a culture of accountability, learning, and wellbeing across the team.
- Managing staffing, budgets, and resources effectively to maintain quality and sustainability.
- Acting as theCQC Registered Manager, ensuring compliance with all relevant legislation and regulatory standards (including the Mental Health Act, Mental Capacity Act, and safeguarding).
- Monitoring KPIs and quality metrics, identifying areas for continuous improvement.
- Working closely with the Operations & Partnerships Director and Head of Nursing Services to provide quality and performance assurance.
- Promoting evidence-based practice and driving innovation in care delivery.
- Responding to audit findings, feedback, and inspections with a proactive improvement mindset.
What you'll bring:
You’ll be a confident, compassionate, and inclusive leader, someone who is motivated by seeing others thrive and delivering meaningful outcomes for people with complex mental health needs.
You will have:
- NMC registration as a Mental Health Professional
- Significant experience supporting people with complex mental health needs and challenging behaviours, ideally including transitions from secure care.
- CQC Registered Manager status (or eligibility) and a strong understanding of governance and regulatory compliance.
- Proven experience leading multidisciplinary teams in residential, nursing, or community mental health settings.
- A track record of developing and implementing care pathways that deliver measurable, person-centred outcomes.
- Strong budget management and operational leadership experience.
- Excellent communication and relationship-building skills, with the ability to inspire and influence others.
- Experience managing complaints, maintaining confidentiality, and understanding GDPR.
- A commitment to continuous professional development for yourself and your team.
- Proficiency in Microsoft Office 365 and digital systems.
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on o...
- Location:Waltham Forest MHCA
- Closing Date:29 January 2026
- Pro Rata Salary:38,559.07
- Contract Type:Permanent
- Part-Time Hours Per Week:36.27
- Working Location Type:On- Site
- Hours per week:36.27
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Mental Health Service in Waltham Forest.
Sounds great, what will I be doing?
The main purpose of this role is to provide strong operational leadership to ensure the safe, effective and values‑driven delivery of a non‑clinical mental health crisis alternative service. You will oversee day‑to‑day service operations, staff support, risk management processes and partnership working, ensuring that the environment remains compassionate, recovery‑focused and co‑produced. You will be responsible for maintaining high standards of practice, safeguarding, and service performance so that people in crisis receive timely, person‑centred support that promotes hope, autonomy and emotional safety.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
We are looking for a confident, compassionate leader with experience managing teams or services in mental health, social care or crisis support. You should have a strong understanding of trauma‑informed practice, recovery principles, safeguarding and risk management, as well as experience working with statutory and voluntary partners. We need someone who can motivate staff, foster a positive and reflective team culture, and drive quality, performance and service improvement. Strong organisational, analytical and communication skills are essential, along with the ability to stay calm and solution‑focused during complex situations. A commitment to person‑centred, recovery‑focused practice, emotional resilience, respect for diverse perspectives, flexibility in working patterns and solid IT skills will be key to succeeding in this role
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested...
Service Manager
Service Manager
Job reference:005099
Salary:£35,683.31
Closing date:10/02/2026
Location:Ampthill
Job Description
Do you have experience supporting people who have a learning disability? Join us as Service Manager to lead a team in Ampthill
You will be managing two Learning Centre's one in in Ampthill and the other in Bedford, 37.5 hours a week
The Learning Centres
The Ampthill Learning Centre supports more than 40 adults, the Bedfordshire Learning Centre supports 50 adults, with learning disabilities across the week.
The team consists of a Deputy Manager, Senior Support Workers and Support Workers.
Meet David*
They also provide outreach support. David has a his own job but appreciates the support we provide with some of his domestic arrangements. Once a week we join him for a batch cooking session. Through this activity he learns new skills, doesn't have to worry about what he is going to eat on daily basis. Learning to cook for himself makes his money go further cutting out expensive takeaways and he is also eating a more health diet.
You'll lead both teams teams encouraging and mentoring them, completing supervisions and appraisals and ensuring staff have all the training and resources they need. You'll work with your team to keep support fresh, creative and genuinely person-centred.
Of course there will be the practical details such as overseeing the rota, completing risk assessments and support plans. You will be responsible for the service budget, and ensuring the site is fully compliant with all regulatory requirements as well as our internal processes.
You’ll develop constructive relationships with external professionals, social work teams, families, and the local community.
You'll have overall responsible for ensuring any staff vacancies are filled promptly, working with our internal recruitment team.
You will also be part of the area on-call system.
*Name changed for privacy
"Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding."
#IND
What we need from you
You will have experience of supporting people with additional needs, ideally those with a learning disability. You will have managed a team.
You’ll be creative in your thinking and your approach to staff, the people we support and their families, able to inspire and motivate.
You'll need to be well-organised, with a good understanding of budgeting, and be IT-literate.
You must be a driver with a manual licence with your own transport, as you will travel regularly between services in the area, as well as to meetings, conferences and training.
About us
MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism.
We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since.
We celebrate and develop everyone’s unique gifts, talents and contributions.
Pay and Rewards
We provide a range of benefits to reward and thank our staff which includes:
- Six weeks' annual leave including statutory public holidays
- Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
- MacIntyre Staff Savings Scheme
- Employee Assistance Plan (EAP) to support your health and wellbeing
- Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
- MacIntyre Sick Pay (qualifying period)
- Life assurance scheme offering valuable benefits to your dependents
- MacIntyre Rewards Scheme which recognises and rewards staff
- MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
- Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
- Enhanced DBS Certificate (cost paid by MacIntyre)
Training and Development
At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job.
But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development...
Contract period: PermanentPlace of work: Fledge central hub, Eastleigh, HampshireHours: 5 days per week (37.5 hours) to include Mon – Fri, 9am-5pmSalary:£33,158 - £34,927 per annum, pro rataHoliday: 25 days holiday plus bank holidays pro-rata Responsible to: Service Delivery ManagerPurpose of Job:To play a key role in keeping the charity running smoothly day to dayand support our dedicated team by coordinating the systems,processes, and technology that enable the delivery of serviceseffectively and professionally.Required:DBS check; this position will involve working directly with vulnerableyoung adults. Our recruitment checks, induction and ongoing supportand supervision reflect our commitment to safeguarding vulnerableadults.Benefits: Pension, advice and mentoring from The Fledge team, 24/7 employeeassistance programme from Health Assured and a dedicated Health andWellbeing Officer to support staff. Job DescriptionService ManagerBackgroundFledge supports vulnerable and homeless 18–35-year-olds across the Borough of Eastleigh,Hampshire. Our charity’s core services include supported accommodation with individualised andholistic support to overcome barriers, build on strengths and learn skills to enable more hopefuland independent futures.What are we looking for?Are you a well-organised individual able to support the smooth running of a growing local charity?If so, you might be the person we’re looking for to play an important role here at Fledge! We are looking for a self-motivated individual with warmth, charisma and enthusiasm to join our friendly, committed team. This is an exciting time to join Fledge as we have recently transitioned tonew, larger premises which will allow us to increase the services we are able to provide. This new rolereflects the charity’s growth and ambition. Role and responsibilitiesWorking closely with the Senior Leadership Team, this is a varied and dynamic role that involvesoverseeing the processes that enable the charity to safely and effectively carry out its frontline work.This role will involve several tasks and accountabilities including, but not limited to: Data Protection and the GDPR Overseeing and ensuring service user and employee paperwork is reviewed and updated on aregular basis and that it complies with UK GDPR and relevant data protection legislation.Ensuring all electronic communications and data handling comply with UK GDPR and relevantdata protection legislation.Implementing and maintaining secure systems for storing, accessing, and transmitting ofsensitive information.Promoting best practices in data privacy across the organisation, including staff training andpolicy enforcement.Health and Safety Ensuring all charity premises, including residential houses and the Fledge Hub, comply withcurrent health and safety legislation and best practices.Overseeing repairs procedures for Fledge properties.Overseeing the regular assessment of risk by the staff team in each of their areas of responsibility.Working with Peninsula (HR and Health and Safety advisor) to maintain up-to-date health andsafety policies and procedures, ensuring they are communicated to and understood by all staffand volunteers.Leading on emergency planning, including fire safety, first aid provision, and incident responseprotocols.Overseeing training and guidance for staff and volunteers on health and safety responsibilities.Liaising with external agencies and contractors to ensure safe working environments andpractices.Ensuring safeguarding measures are integrated into health and safety planning, particularly inenvironments supporting vulnerable young adults.HROverseeing day-to-day HR functions related to operational staff, including recruitment,onboarding, and induction processes.Supervising and developing current operational staff Maintaining accurate and confidential HR records in line with data protection regulations.Working with Peninsula (HR advisors) to implement HR policies and procedures.Working closely with the senior leadership team and HR advisors to ensure compliance withemployment legislation and best practice. IT & communications Overseeing the set-up and maintenance of IT and communications equipment.Liaising with IT and Communications providers. Monitoring and managing risks related to digital communication, including email, messagingplatforms, and cloud-based systems.Overseeing quality and control of external communications. Other DutiesPromoting a positive working culture that reflects the core values of the organisation and itsChristian ethos.Aligning with data protection and confidentiality policies as well as legal, statutory, and goodpractice requirements, including health and safety, equality and diversity, lone working, dataprotection, and safeguarding. Addressing complaints promptly in line with Fledge procedures.Actively participating in team meetings, including wider leadership team meetings.Demonstrate a high standard of efficiency, professionalism, and integri...
Successful applicants will be able to demonstrate the following:
• Significant experience of leading and managing services for young people and unaccompanied asylum seeking children.
• Experience of managing teams with knowledge of culture change.
• A commitment to the inclusion of people we support.
• An in-depth understanding of the supports required by young people seeking asylum in the UK.
• SVQ level 4 or the ability to work towards the relevant qualification required for your SSSC registration.
• SVQ Health & Social Care Level 3 is essential
• A clear understanding of the need to build and sustain partnerships with stakeholders, commissioners and other third sector providers.
• The ability to lead our business strategy at a local level whilst promoting ENABLE Scotland with an emphasis on growing our business.
• Full driving licence with access to your own vehicle for business use.
Careers
Brook regularly has vacancies for sessional doctors, nurses, counsellors, information reception workers and outreach workers, as well as for people to support the delivery of education and training in various locations across the UK.
We are 4 Day Week employer
Purpose of the role
Building on our vision to challenge inequality and increase accessibility, we have spent the last few years developing Brook’s clinical sexual health services for people of all ages in Cornwall. Operating from our flagship hub in the centre of Truro, Brook – Sexual Health Cornwall are now the main provider of integrated sexual health services across the county. Committed to provide a truly modern and innovative service, we continue to extend our expert clinical provision to reach smaller communities and, with our partner organisation SH:24, have transformed Cornwall’s digital offer with accessible online services, to complement our face-to-face clinical provision.
These are exciting times for sexual health and as we continue to grow, we are looking for a Service Manager, passionate about sexual health, and with robust leadership experience, to lead our local management team and support countywide clinical delivery.
Essential criteria
- Previous management experience in healthcare environment
- Possession of UK driving licence and access to a car
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full-Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: Brook Cornwall
- Salary: £41,042 per annum FTE
- Closing date: 07/02/2026
- Application Tip:Ensure yoursupporting statementrefers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for...
Group Director of External Affairs
Are you a strategic and creative leader ready to shape national conversations and amplify the voice of families raising disabled or seriously ill children?
- Salary:
- £94,000 - £100,000 per annum
- Contract:
- Permanent
- Hours:
- 35 hours per week
- Location:
- Hybrid
- Closing date:
- 02 February 2026
- Interview date(s):
- Initial interviews with Russam: 17th and 18th February 2026. Interviews with Family Fund: 4th, 5th and 6th March 2026.
The organisation
Family Fund is the UK’s largest charity supporting low-income families raising disabled or seriously ill children and young people.
We help thousands of families every year with essential grants, services and practical support. But we do much more than that. We champion families’ voices, challenge inequality and help shape the conversation on disability, childhood illness and disadvantage.
About the role
This is an exciting opportunity to shape how Family Fund connects with people across the UK. As a newly created role, it offers real scope to define and develop the function, while playing a central role in strengthening the organisation’s voice and influence.
We are looking for a bold, creative Group Director of External Affairs to join our Senior Leadership Team. At a time when families need us more than ever, you will raise Family Fund’s national profile and influence, positioning the organisation as a trusted, evidence led voice on childhood disability, serious illness and the broader challenges facing low-income families. You will build and sustain strong relationships with policymakers, funders, and the public ensuring the organisation secures the visibility, support, and resources needed to drive lasting change for the families we serve.
You will lead an energetic, specialist team spanning communications, media, public affairs, partnerships and research, bringing these areas together through a joined up external engagement strategy that delivers real impact.
Some key responsibilities include:
• Lead our communications, media, public affairs, partnerships and research teams
• Raise Family Fund’s profile as a trusted national voice
• Build strong relationships with policymakers, media, funders and partners
• Help drive real change for families through influence and insight
Who we’re looking for
We are looking for an experienced leader who loves the power of communication, influence and connection.
Key attributes will include:
• Senior experience in external affairs, communications or public affairs
• A strong track record of influencing policy and engaging senior stakeholders
• Experience leading teams and working at senior level
• A warm, confident communication style and great relationship skills
• A real passion for Family Fund’s mission and social justice
This is an exciting, high impact role with the chance to make a genuine difference to families across the UK.
Candidate Briefing Pack
For comprehensive information about Family Fund, the role responsibilities and the person we are looking for, please download the Candidate Briefing Pack.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter – Managing Partner, Charities on: melissa.baxter@russam.co.uk | 07789 985 229
Closing date for applications: Monday 2nd February 2026.Initial interviews with Russam: 17th and 18th February 2026Interviews with Family Fund: 4th, 5th and 6th March 2026. Flexibility will be provided if needed – do let us know as soon as possible if you are unavailable on these dates.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disabi...
Amy Dillon
Corporate Partnerships Manager UK & EU – FundraisingSome of my colleagues
About Movember
Movember is the global leader in men’s health. Our focus is on mental health, suicide prevention, prostate cancer and testicular cancer. Since beginning over drinks at a bar in 2003 in Melbourne, we’ve expanded internationally, raised over $1 billion for men’s health and funded more than 1,320 men’s health related projects globally.
Founded in 2003
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D019326
£25,067.00 Per Annum
Bracknell
England, South East England, Berkshire, Surrey, Home Based
Permanent
Hours per week: 37.5
Closing Date: February 02, 2026
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
A varied and interesting role working closely with the Operations Director (OD) and the Regional Coordinator, providing administrative and secretarial support whilst ensuring the smooth operation of the Regional Office.
There will be occasional travel across the region to include East Berkshire and Surrey.
The successful applicant will need to live in East Berkshire or the Surrey area.
Interviews will take via Microsoft teams on the 12th February.
About the role
Provide a brief description about the role
- Providing administrative and secretarial support to the OD in performing his/her role, acting as a point of contact both internally and externally in the OD’s absence.
- Key point of contact both over the telephone and in written communication for the Regional office.
- Establish and maintain appropriate administrative systems, records and filing systems on behalf of the Region, arrange and minute meetings, producing letters, reports and other documents as required.
- Ensure the provision of all supplies including adequate stationery, furniture and office equipment, reporting any defects.
About you
The successful applicant will have:
- Previous experience with an administrative or secretarial role.
- Able to use a variety of software packages (e.g. Word, e-mail, internet, databases).
- Able to working as part of a team in a busy working environment.
- Demonstrate fast and accurate typing speed with the ability to produce documents from hand written material.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www.dimensions-uk.org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.