Business Support Administrator

Reporting to: EA and Governance Manager

Hours: Full Time (35 hours per week)

Key Relationships: Chief Executive Officer, Chief Operating Officer, internal leadership, wider NHS Charities Together staff, Trustees, External Stakeholders 

Location: Remote Working, with national travel requirements for meetings, events and collaboration.

Overall Purpose

The Business Support Administrator will play a key role in supporting the smooth running of the organisation including CEO’s Office and the charity’s governance functions. This role will provide high-quality administrative support across a range of activities, ensuring that the organisation’s leadership and governance processes operate efficiently and effectively.

The Business Support Administrator will be part of a small business support team who will work flexibly and collaboratively to meet the needs of the organisation.

Overall Objectives

Provide highly organised, detail-oriented support to functions and colleagues. This involves working with individuals, trustees, and external stakeholders, and helping to uphold the professionalism and credibility of the organisation.

Deliver excellent administrative support.
Support governance processes, to ensure the preparation of papers and accurate record-keeping.
Assist in the coordination of meetings, events, and stakeholder engagement.
Support communication and the flow of information across teams, trustees, and external partners.
Liaise with external stakeholders, including members on administrative and grant related matters

Key Responsibilities

The main duties and responsibilities of the role holder are as outlined below:

Administrative Support 

Provide day-to-day administrative support across the organisation, including managing correspondence, filing systems, and scheduling.
Support travel and meeting arrangements for senior leadership, trustees, and external stakeholders where required.
Process expenses, invoices, POs and other routine financial administration.
Assist with drafting documents, correspondence, and reports.
Maintain accurate databases, registers, and records.

Cross-Directorate Administrative Support 

Provide flexible administrative support to other teams and departments across the organisation
Assist with organisation-wide projects, initiatives, and events.
Support internal communications by helping to collate, prepare, and distribute information across teams.
Contribute to maintaining a collaborative and efficient office environment by responding to requests for assistance from colleagues.
Update and maintain accurate records on the organisation’s database and CRM systems, ensuring member and stakeholder information is current, logging key interactions, meetings and decisions
Work with colleagues across teams to ensure consistent and effective use of the CRM system

Governance Support 

Ensure papers are prepared in line with requirements for Board and Committee meetings
Assist in preparing and circulating papers for Board and Committee meetings.
Support the collation of briefing packs, reports, and other governance documentation.
Ensure governance records and documentation are stored securely and are easily accessible.

Programme Support 

Provide logistical support for programme-related events, workshops, and stakeholder sessions.
Provide administrative support to programmes teams, including scheduling meetings, coordinating diaries, and booking travel or venues.
Support the tracking of grant applications, grant decisions and grant awards, liaising with the projects team to ensure the effective flow of information.
Monitor enquiry inboxes within programme team, including around incoming grants queries and ensure efficient tracking to resolution
Assist with the preparation and circulation of programme documentation, reports, and presentations, including for grant review panels
Support the monitoring of programme timelines, deliverables, and action points by maintaining trackers and follow-up lists.
Liaise with members ...

Connect with a cause that needs you!

Visiting Artists - Open Call 2026 (Winter Residency) jobs available