Money Advice Caseworker (Trainee considered)
Apply before 9am on 2 December 2025.
Job summary
- Salary
- £27,624 - £28,578 per annum (depending on experience)
- Location
- North Yorkshire
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 37 per week (full time)
How to apply
You can check for more information and how to apply.
About the role
Are you an experienced money advice caseworker, or do you aspire to be one through accredited training? Are you passionate about helping others take control of their finances?
We’re looking for a proactive and compassionate individual to join our team as a Money Advice Caseworker or as a Trainee Money Advice Caseworker. In this vital role, you’ll deliver comprehensive money and debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be helping clients maximise their income through the uptake of eligible benefits.
Our ideal candidate is an effective communicator with strong negotiation skills and the ability to handle a varied caseload under pressure while meeting targets. You’ll need a solid understanding of interviewing techniques and the ability to maintain accurate and detailed case records.
If you’re ready to make a meaningful impact in your community by delivering holistic, client-focused advice, this opportunity is perfect for you.
The role is based in your preference of North Yorkshire office: Malton (with visits to the Scarborough office when required), Richmond or Northallerton.
Reserved interview dates: 9 - 11 December 2025
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Caseworker (Benefits, Debt, Housing)
Apply before 10am on 8 December 2025.
Job summary
- Salary
- £27,176.34 - £30,195.93
- Location
- Guildford, Godalming, Farnham
- Workplace
- Office based
- Contract
- Permanent
- Hours per week
- 37
How to apply
You can check for more information and how to apply.
About the role
With the cost of living at an all-time high, individuals and families are facing increasing challenges. Citizens Advice is seeing record demand for our services, and now more than ever, we need dedicated individuals to help make a positive impact.
As a Caseworker, you’ll directly support clients dealing with complex issues Primarily with debt, housing, benefits, and employment. You will assess their situations, provide clear, actionable advice, and advocate on their behalf with local authorities and service providers. You’ll deliver specialist debt advice, helping clients to understand the options available to them, helping them budget and maximise their income, as well as negotiating with creditors.
This role offers the opportunity to help people navigate difficult circumstances by offering practical solutions and emotional support. Your ability to listen empathetically, analyse issues, and provide tailored advice will be key to empowering clients to overcome their challenges.
We’re looking for someone with a ‘can-do’ attitude who is passionate about social justice and keen to make a real difference in people’s lives.
By joining Citizens Advice, you’ll become part of a team that values integrity, collaboration, and inclusion. You’ll work alongside experienced professionals in a supportive environment that encourages growth and development. If you’re ready to take on a vital role that will positively impact your community, we’d love to hear from you.
Caseworker (Benefits)
Apply before 10am on 8 December 2025.
Job summary
- Salary
- £27,176.34- £30,195.93 FTE
- Location
- Guildford, Godalming
- Workplace
- Office based
- Contract
- Permanent
- Working pattern
- Flexible
- Hours per week
- 30-37
How to apply
You can check for more information and how to apply.
About the role
We are looking for a passionate welfare benefits caseworker to work within our cancer services team. You will be responsible for assisting cancer patients and their families to navigate the benefits system. This will include all aspects of benefit advice from benefit checks to supporting at appeals.
As a Caseworker, you’ll work directly with clients who are facing these challenges, offering guidance, support, and practical solutions to help them navigate complex issues. If you have a strong commitment to social justice and want to be on the front lines of providing essential support, this role offers a rewarding opportunity to make a real impact.