Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Mission Statement

At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Live—with purpose, passion, and fulfilment.

Culture Statement

At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges.

We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity.

Above all, we are customer-focused—driven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations.

Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey.

Do you want a rewarding career in care where you can really make a difference everyday?

We are looking for a committed Support Worker to join our brilliant team at our Valley Road short breaks service. We have an opening for a 40 Hour a week contract on a permanent basis. Being a driver is essential for this role.

Valley Road is a 4 bd home offering customers a home away from home experience. Our customers range from 18 years old through to their mid 50’s with their stays ranging from 1 night to 2 weeks and can include a variety of activities including cooking and baking, sensory sessions, access to our large garden with our adapted adult swing, basketball, football, access to the local community which may be going out to pubs, cafes, cinema, parks, movie nights and pamper sessions.

This role will require you to work various shifts days and nights. You will need to be fully flexible to cover all shifts including split shifts, evenings and weekends. Shifts include - 7.30am – 10am, 3pm – 10pm, Sleep in from 10pm til 10am.

You will be required to prepare meals with our customers, the job also includes assisting with grooming/personal care, medication administration, record keeping, following support plans and routine cleaning. In the day some of our customers will stay at the service or head to a day service whilst others may prefer to access the local area – we are supportive of our customers going out into the community, developing new friendships and doing their favourite things so for our team no two days are the same!

Previous care experience could be advantageous, however full training will be provided - after all, good care comes from the HEART.

Alongside being part of something amazing, our employee benefits include:

• Extensive training and development

• 25 days plus bank holidays

• Access to 24-hour Employee Assistance Scheme and trained mental health first aiders

• Discount card for high street and online retailers

• Employee ‘Refer a Friend’ scheme

• Long service awards

• Sick pay

• Life assurance scheme

• Staff recognition awards

PLEASE NOTE WE DO NOT OFFER SPONSORSHIP FOR THIS VACANCY.

Summary

Salary

£12.50 per hour

Closing date

HEART OF ENGLAND MENCAP

1 role available