WJEC CBAC LIMITED
12.78 - 13.06 per hour
Treforest
Full-time
7th January 2026
Accessible Assessment Materials Administrative Assistant Salary: £12.78 - £13.06 per hour £24,258 - £24,789 per annum pro rata (Grade 3) Contract type: Full-time (36.5 hours per week), Fixed-term (January 2026 to April 2026) The challenge At WJEC, we contribute to our education communities by providing trusted qualifications and specialist support, to allow our learners the opportunity to reach their full potential. This is a fantastic chance to be part of an organisation that both encourages and enhances the minds of tomorrow. The role Working within a friendly, fast-paced environment, this business-critical role will provide general support with the production and despatch of modified assessment materials for the summer 2026 series. The role is hands on and will require excellent attention to detail and organisation skills when working on confidential materials within strict deadlines. About you To enjoy this role, you’ll be a flexible, enthusiastic and conscientious person, who likes being busy. You’ll have an organised and efficient approach to work, alongside a willingness to learn and undertake duties which may be of a repetitive nature. Benefits At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills. If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact our HR team (HR@wjec.co.uk), who will be more than happy to help. How to apply: Simply complete our online application form and send your CV to HR@wjec.co.uk. Please note that applications cannot be considered until your CV has been received. Closing date: 12:00, Wednesday 07 January 2026 JOB DESCRIPTION Job Title: Department: Section: Accessible Assessment Materials Administrative Assistant Assessment Delivery Directorate Assessment Materials Unit Responsible to: Team Leader (Accessible Assessment Materials) Grade: Location: Main purpose of Job: 3 Treforest To support the modified papers section ensuring timely delivery of question papers of various formats to centres. To provide general administrative support to the Assessment Materials Unit (AMU) team members across all domains to ensure the smooth flow of question papers at various stages of their development as directed by Accessible Assessment Materials Team Leader. Principal Duties and Responsibilities: Assessment Material Preparation and Despatch: • • • • • Other: • To assist in the copying, and collation of modified versions of assessment materials. To proofread printed copies, understanding the appropriate format and layout of modified papers. To email and liaise with stakeholders to organise delivery and collection of papers. To assist with the despatch of modified versions of question papers to ensure timely delivery to centres. To maintain the confidentiality of assessment materials at all times and to declare any conflicts of interest to the Accessible Assessment Materials Team Leader or the Head of Assessment Materials Unit as appropriate. To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment. • Participate actively in supporting the principles and practice of equality of opportunity as laid down in WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices. • • To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC aims and objectives. To engage in personal and professional development activities relevant to the role. • To undertake other duties, as required, which are commensurate with the grade of the post. Author: Line Manager & HR Version: November 2025 Person Specification Job Title: Accessible Assessment Materials Administrative Assistant Department: Assessment Delivery Directorate Highly Desirable criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria are those which would add value to the job if present, and also include potential for growth and development into the role. Skills and Abilities Highly desirable • Communication skills (verbal and written) • Organisational skills, including good time management • Ability to work independently as well as part of a team • Ability to effectively review and scan documents and data to identify errors with attention to detail and precision. • Ability to work under pressure and to meet deadlines • Ability to observe confidentiality • Flexible and adaptable with the ability to multi-task • Demonstrate accuracy and attention to detail when following administrative instructions and procedures. Desirable • Welsh language skills Knowledge Highly desirable • Awareness of Health and Safety at work regulations Experience Highly desirable • General administrative experience • Basic Microsoft and emailing experience Training / Qualifications Highly desirable • GCSE standard of education or above Other Requirements Highly desirable • A flexible approach to work Author: Line Manager & HR Version: November 2025 Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service Teitl y Swydd / Job Title: Cynorthwyydd Gweinyddol Deunyddiau Asesu Hygyrch / Accessible Assessment Materials Administrative Assistant Cyflog / Salary: £12.78 - £13.06 yr awr, £24,258 - £24,789 y flwyddyn (pro- rata lle y bo'n gymwys) / £12.78 - £13.06 per hour, £24,258 - £24,789 per annum (pro- rata where relevant) Telir taliadau goramser yn unol â chyfraddau gwell cytûn CBAC / Overtime payments will be made in accordance with the agreed enhanced rates of WJEC. Gradd / Grade: 3 Gwyliau Blynyddol / Annual Leave: 25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau gweithio cywasgedig. 25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for staff who work part-time or compressed working patterns. Pensiwn / Pension: Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol. The provision of the Local Government Pension Scheme (LGPS) applies. Math o Gytundeb / Contract Type: Oriau Gwaith / Working Hours: ☒ Llawn-amser / Full-time Hyd y Contract / Length of Contract: ☐ Parhaol / Permanent ☐ Rhan-amser / Part-time ☒ Tymor penodol / Fixed-term Nifer yr oriau yr wythnos / No. of hrs per week: 36.5 Dyddiad gorffen arfaethedig / Planned end date: Rheswm dros y cyfnod penodol / Reason for fixed-term: Ebrill 2026 / April 2026 Swydd Wag Dymhorol / Seasonal Vacancy Arall / Other: Cyfnodau prysur llwyth gwaith / Workload Peaks: Amh / N/A Dull Ymgeisio / Method of Application: Llenwch y ffurflen gais ar-lein hon ac anfonwch gopi o'ch CV i AD@cbac.co.uk erbyn 12:00, dydd Mercher 07 Ionawr 2026. Sylwch na fydd modd ystyried eich cais tan y byddwn yn derbyn eich CV. Simply complete our online application form and send your CV to HR@wjec.co.uk by 12:00, Wednesday 07 January 2026. Please note that applications cannot be considered until your CV has been received. Author: Line Manager & HR Version: November 2025
iSeries Development Lead Salary: £60,348 - £62,766 per annum (Grade 13) Contract type: Full-time (36.5 hours per week), Permanent The challenge At WJEC, we contribute to our education communities by providing trusted qualifications and specialist support, to allow our learners the opportunity to reach their full potential. This is a fantastic chance to be part of an organisation that both encourages and enhances the minds of tomorrow. The role The iSeries Development Lead is key to ensuring our examinations related systems run reliably for a myriad of external and internal stakeholders. They provide leadership and management to a team of 5 developers at various stages in their career and act as a point of reference across the business in regard to COBOL and RPG programming languages. They’ll be closely involved in the design, implementation and integration of business systems, setting the technical direction of the deliveries then applying the principles and methodologies of software engineering to the technical design, development, testing, and maintenance of applications and services. About you Candidates will have significant experience developing systems in a computer language such as RPG, COBOL, Java, or .net, ideally with some understanding of the AS400 operating environment. They’ll be good at networking and be able to communicate effectively with a range of stakeholders to understand system requirements and produce development specifications that mitigate risk and support various needed integrations. Previous experience managing a team and providing technical and pastoral support to others would also be advantageous. Benefits At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays), free Welsh lessons, a competitive pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills. WJEC operates a hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required. Welsh language skills are not essential but the willingness to learn is always valued. If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact our HR team (HR@wjec.co.uk), who will be more than happy to help. Please visit our website to download a copy of the job description and application form. Closing date: 23:59, Sunday 11 January 2026 Interviews are anticipated to be held in person on Monday 26 January 2026 JOB DESCRIPTION Job Title: Department: Section: iSeries Development Lead Digital and Transformation Technical Services Responsible to: Assistant Director of IT Grade: Location: Main purpose of Job: 13 Western Avenue The iSeries Development Lead will lead a team of development professionals who are responsible for the design, implementation and maintenance of exam processing data solutions for multiple products and services used by internal and external stakeholders. The post holder will collaborate with other stakeholders including product managers, developers, research, business intelligence and marketing, to ensure that the data team delivers high-quality and innovative solutions that meet the business goals and user expectations. As part of the IT Development Group, the post holder will work collaboratively with colleagues in Solutions Delivery, the wider IT team and across the organisation, to ensure the successful delivery of projects and service level agreements. A key element of the role will be providing regular updates on project progress to the project lead, ensuring that project deliverables are completed within the appropriate timeframes and that workload is effectively prioritised within the team. Principal Duties and Responsibilities: iSeries Maintenance and Development • To lead the maintenance and modernisation program for iSeries-based components and services. • Lead the maintenance and enhancement of existing iSeries software using current programming languages (primarily COBOL & RPG but utilising CL and DDS) whilst ensuring that software amendments do not materially affect operational considerations. • Identify development projects for iSeries enhancements and new application processes, reporting on short, medium and long-term development projects, highlighting risks and providing contingency plans. • Ensure system development conforms to development standards and frameworks • Manage and ensure regulatory data extracts and examination processing workloads are produced on time and are accurate in accordance with specifications. Solution Design and Delivery • Act as lead RPG / COBOL system developer. Author: Line Manager Version: September 2025 • Be design authority for exam systems integrations between WJEC and external partner systems. Evaluate externally produced software to ensure that design principals are maintained, and data flows are accurate. • To design and implement code packages, applications and systems based on business and IT requirements, and architectural designs using appropriate methodologies, tools, languages and formats. • Provide exam series systems analysis, support, and enhancement expertise, advising PMO on progress. • Provide technical advice on infrastructure required to host applications • • To design user interfaces within the examinations systems; including front end screens and links to back-end processes and recommend programming languages to be used by programmers. To ensure appropriate testing and user training is carried out. • Ensure all software and data systems are in line with architectural guidelines, following the architectural, programming and documentation standards specified within the IT Development Group. • Produce clear and well-structured documentation to support designs/solutions where required, ensuring adherence to version control and task management standards. • To work with relevant internal and external staff to determine IT requirements, consider the impact of any change and the feasibility of alternative technical solutions. To provide outline programming specifications for programmers/developers and establish formal system specifications after establishing requirements. Project Management • Input and contribute to strategic projects and IT system developments, ensuring appropriate project documentation and risk registers are in place. • Working collaboratively with colleagues in Solutions Delivery and the wider IT team, gather and define user requirements for both internal and external service users. • As part of the IT Development team, work to meet project deadlines and the successful delivery of service level agreements, ensuring that workloads are prioritised appropriately in line with business requirements. • Provide regular updates on project progress to the project lead, ensuring that project deadlines are completed within the appropriate timeframes. Stakeholder Engagement • Liaising with internal colleagues in all areas of the business to enable learning, collaboration and improvement, providing support and solutions as required. • Establishing effective communication channels with users throughout the design and implementation process, relaying complex technical concepts in a clear and concise manner. • Working collaboratively as part of a team to understand existing code bases and produce code that is tested, readable and built with a view to industry best practices. Line management • To lead and manage the iSeries team, including relevant recruitment and selection, allocation of workloads and providing pastoral care and feedback. • Manage and mentor a technical team, providing guidance, support, and professional development opportunities. • To be responsible for performance management of team members including managing probation/PMR, setting objectives and supporting their delivery. Author: Line Manager Version: September 2025 • Inspire and support continuous improvement opportunities relevant to the department. Other • Alongside fellow team members, having a shared responsibility for maintaining and securing data assets. • To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment. • Participate actively in supporting the principles and practice of equality of opportunity as laid down in WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices. • • • To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC aims and objectives. To engage in personal and professional development activities relevant to the role. To undertake other duties, as required, which are commensurate with the grade of the post. Author: Line Manager Version: September 2025 Person Specification Job Title: Department: iSeries Development Lead Technical Services Highly Desirable criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria are those which would add value to the job if present, and also include potential for growth and development into the role. Skills and Abilities Highly desirable • Excellent communication, interpersonal and presentational skills, with the ability to explain complex material to a variety of audiences across a range of medium. • Self-driven, with an ability to independently manage conflicting deadlines and respond to changing demands effectively. • Excellent interpersonal skills, with the ability to engage with, negotiate, influence and motivate a range of stakeholders. • Analytical and methodical, with the ability to produce detailed and clear development specifications for development and testing. Desirable • Ability to communicate through the medium of Welsh or willingness to learn. Knowledge Highly desirable • Highly skilled knowledge of one or more of the following: o RPG o COBOL 400 • Good working knowledge and understanding of one or more of the following: o AS400 operating environment. o CL, DDS o Development methodologies such as agile o Transact-SQL Desirable • Knowledge of source control technologies and management. • A basic understanding of the UK education awarding frameworks. Experience Highly desirable • Experience and ability to generate design specifications in relation to data processing. • Significant experience of developing systems in a relevant computer language (i.e. RPG Cobol, Java, .net etc), including the production of specifications and testing user journeys. • Demonstrable experience of documenting code bases and modernising legacy code for future compatibility and execution. • Experience of designing/maintaining databases (using DB2, Sql server, etc). • Prior experience of producing integration workflows for system interdependency management. Desirable: • Experience of leading and managing staff; delegating work, monitoring performance and providing professional development and pastoral care for a team. Training / Qualifications Highly desirable • Educated to degree level or equivalent professional qualification or demonstrable experience for the role. Desirable • Relevant professional accreditation (BCS membership / accreditation, FED-IP accreditation or similar). • Certification (or working towards) in ITIL v4. Author: Line Manager Version: September 2025 Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service Teitl y Swydd / Job Title: Arweinydd Datblygu iSeries / iSeries Development Lead Cyflog / Salary: £60,348 - £62,766 y flwyddyn (pro-rata lle y bo'n gymwys / £60,348 - £62,766 per annum (pro-rata where relevant) Gradd / Grade: 13 Gwyliau Blynyddol / Annual Leave: 25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau gweithio cywasgedig. 25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for staff who work part-time or compressed working patterns. Pensiwn / Pension: Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol. The provision of the Local Government Pension Scheme (LGPS) applies. Math o Gytundeb / Contract Type: Oriau Gwaith / Working Hours: Hyd y Contract / Length of Contract: Llawn-amser / Full-time ☒ ☐ Rhan-amser / Part-time ☒ Parhaol / Permanent ☐ Tymor penodol / Fixed-term Nifer yr oriau'r wythnos / No. of hrs per week: 36.5 Dyddiad gorffen arfaethedig / Planned end date: Rheswm dros y cyfnod penodol / Reason for fixed-term: Arall / Other: Cyfnodau prysur llwyth gwaith / Workload Peaks: Gorffennaf – Awst yn flynyddol July – August annually Dull Ymgeisio / Method of Application: Dylid anfon ffurflenni wedi’u llenwi ar e-bost at ad@cbac.co.uk erbyn 23:59, dydd Sul 11 Ionawr 2026. Rhagwelir cynnal cyfweliadau wyneb yn wyneb, ar dydd Llun 26 Ionawr 2026. Completed forms should be sent by email to HR@wjec.co.uk by 23:59, Sunday 11 January 2026. Interviews are anticipated to be held in person, on Monday 26 January 2026. Author: Line Manager Version: September 2025
WJEC CBAC LIMITED
39,852 - 41,778 per year (pro rata)
Western Avenue, Cardiff
Full-time
4th January 2026
VTQ and Skills CASS Manager Salary: £39,852 - £41,778 per annum (Grade 8) Contract type: Full-time (36.5 hours), Permanent We are excited to be inviting applications for a CASS (Centre Assessment Standards Scrutiny) Manager to join our VTQ and Skills Delivery team. The role The post holder will apply their experience of vocational qualifications and assessment delivery to play a key role in the external quality assurance function, identifying risks and insights to underpin our CASS strategy for verification. Working closely with the Assistant Director: VTQ and Skills Delivery, you’ll ensure our services are high-performing, compliant, and focused on continuous improvement. This role involves leading the management and analysis of data to support external quality assurance across our VTQ and Skills portfolio. You’ll lead on compliance with operational delivery plans and ensure effective monitoring and scrutiny of assessment standards in line with regulatory expectations. About you The post holder will have strong analytical skills with the ability to interpret complex data to spot trends, risks, and opportunities that improve qualifications and operational processes. You’ll have experience in creating clear, accurate reports that support informed decisions and help maintain compliance. You’ll also have experience managing regulatory requirements, including keeping risk registers up to date, working with regulators, and supporting audits. You’ll have strong communication skills, including oral and written presentation, with the ability to build strong relationships both internally and externally. The benefits At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills. WJEC operates a hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff will be required. Welsh language skills are not essential but the willingness to learn is always valued. If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact Sarah (she/her) in our HR team (HR@wjec.co.uk), who will be more than happy to help. Please visit our website to download a copy of the job description and application form. Closing date: 23:59, Sunday 04 January 2026 Interviews are anticipated to be held in person, on Wednesday 14 January 2026 JOB DESCRIPTION Job Title: Department: Section: VTQ and Skills CASS Manager Directorate of Qualifications and Assessment Delivery VTQ & Skills Delivery Responsible to: Assistant Director: VTQ & Skills Delivery Grade: Location: Main purpose of Job: 8 Western Avenue, Cardiff The VTQ and Skills CASS Manager works closely with the Assistant Director: VTQ and Skills Delivery to support the continuous review of the organisation’s CASS (Centre Assessment Standards Scrutiny) strategy for external verification. This role combines analytical expertise with governance knowledge to ensure that services are high-performing, compliant, and continuously improving. They have significant experience of vocational qualification and assessment delivery across a wide range of vocational, technical and skills qualifications. The VTQ and Skills CASS Manager leads the management and analysis of data to support external quality assurance activities across the externally verified VTQ and Skills portfolio. They have experience in operating learner management systems to support qualification delivery and compliance. The role also involves the project management of planning, organising, and implementing ad hoc process changes and developing new processes, whether permanent or tailored for specific qualifications in response to external policy decisions. The postholder will lead relevant task-and-finish groups to deliver these activities effectively. Principal Duties and Responsibilities: General responsibilities • Support the delivery, review, and maintenance of externally verified VTQ and Skills qualifications by advising on process improvements and compliance with regulatory requirements. • Ensure accurate collation and reporting of operational and KPI data to meet contractual and regulatory obligations. • Collaborate with internal teams and external stakeholders to ensure data integrity, compliance, and effective operational delivery. • Collaborate with the VTQ and Skills Development department to provide data and operational insight to inform the design and development of new qualifications and sector needs. • Coordinate improvements to increase the effectiveness of operations and processes to support external verification. Author: Line Manager Version: November 2025 Quality Assurance • Monitor the effectiveness of internal and external quality assurance strategies for VTQ and Skills qualifications. • Provide insights to underpin the CASS strategy, ensuring centre-assessed qualifications meet regulatory expectations. • Produce and analyse management information and quality assurance data to identify and track centre behaviour over time, inform strategic decisions, and drive continuous improvement. • Support the design and implementation of quality frameworks and standards. • Monitor performance against quality indicators and KPIs. • Lead internal audits and evaluations to ensure compliance with processes that support external verification requirements. Insight Generation & Analysis • Produce clear reports and summaries to communicate findings effectively. • • Identify trends, gaps, and opportunities for improvement. Translate insights into actionable recommendations for quality improvement and risk mitigation. Risk Management • Analyse risk data to identify emerging issues, inform mitigation strategies and turn analysis into actionable recommendations. • Maintain departmental risk registers and support governance reporting. • Collaborate with teams to embed risk awareness and proactive management. • Lead VTQ and Skills CASS risk review meetings. • Lead on compliance with operational delivery plans and implementation plans to ensure timely delivery of projects and highlight any delivery risks. • Ensure systems and workflows support monitoring and scrutiny of assessment standards in line with regulatory expectations. Collation of KPI data • Liaise with operational teams to ensure accurate recording of data relating to achievement of KPIs and external quality assurance. • Produce, check and format statistical information to ensure accuracy. • Produce accurate reports to demonstrate compliance with KPIs. • Effectively present KPI data to internal and/or external stakeholders. Other duties • To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment. • Participate actively in supporting the principles and practice of equality of opportunity as laid down in WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices. • • • To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC aims and objectives. To engage in personal and professional development activities relevant to the role. To undertake other duties, as required, which are commensurate with the grade of the post. Author: Line Manager Version: November 2025 Person Specification Job Title: VTQ and Skills CASS Manager Department: VTQ and Skills Delivery Essential criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria are those which would add value to the job, if present, and also include potential for growth and development into the role. Skills and Abilities Highly desirable • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills, with the ability to build strong relationships and work effectively across cross-functional teams and with stakeholders at all levels • Research and report writing skills for internal and external requirements • Experience of preparing for and presenting to a wide range of target audiences • Ability to organise, prioritise and complete a varied workload with minimal supervision • Ability to work independently using own initiative and as part of a team • Excellent IT skills are essential particularly in the use of Excel, Word and other Microsoft Office applications Desirable • Ability to speak and work through the medium of Welsh Knowledge Highly desirable • Knowledge of qualification structures, assessment methods, procedures and awarding processes • Knowledge of internal and/or external verification processes • Knowledge of regulations for qualifications and awarding Desirable • Working knowledge of risk management, including identifying, assessing, and reporting risks, and supporting mitigation planning. Experience Highly desirable • Experience of working within a regulated qualifications framework • Experience of managing regulatory compliance functions, including liaising with internal and external governance functions, monitoring compliance risks, and supporting audits or inspections • Experience of working with vocational qualifications • Experience of analysing data to generate insights supporting compliance and performance improvement • Experience of working within a quality management framework Desirable • Experience of using regulatory and/or awarding body learner management systems • Experience managing or improving system workflows, particularly those supporting qualification development or delivery • Experience in applying project management principles, tools, and methodologies to support effective delivery Training / Qualifications Highly desirable • Honours degree or equivalent qualification/professional experience Desirable • Educational assessment qualification • External quality assurance qualification Author: Line Manager Version: November 2025 Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service Teitl y Swydd / Job Title: Rheolwr CASS CGaTh a Sgiliau / VTQ and Skills CASS Manager Cyflog / Salary: £39,852 - £41,778 y flwyddyn (pro-rata lle y bo'n gymwys / £39,852 - £41,778 per annum (pro-rata where relevant) Gradd / Grade: 8 Gwyliau Blynyddol / Annual Leave: 25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau gweithio cywasgedig. 25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for staff who work part-time or compressed working patterns. Pensiwn / Pension: Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol. The provision of the Local Government Pension Scheme (LGPS) applies. Math o Gytundeb / Contract Type: Oriau Gwaith / Working Hours: ☒ Llawn-amser / Full-time Hyd y Contract / Length of Contract: ☒ Parhaol / Permanent ☐ Rhan-amser / Part-time ☐ Tymor penodol / Fixed-term Nifer yr oriau yr wythnos / No. of hrs per week: 36.5 Dyddiad gorffen arfaethedig / Planned end date: Rheswm dros y cyfnod penodol / Reason for fixed-term: Arall / Other: Cyfnodau prysur llwyth gwaith / Workload Peaks: Amh / N/A Dull Ymgeisio / Method of Application: Dylid anfon ffurflenni wedi’u llenwi ar e-bost at AD@cbac.co.uk erbyn 23:59, dydd Sul 04 Ionawr 2026. Rhagwelir cynnal cyfweliadau wyneb yn wyneb, ar dydd Mercher 14 Ionawr 2026. Completed forms should be sent by email to HR@wjec.co.uk by 23:59, Sunday 04 January 2026. Interviews are anticipated to be held in person, on Wednesday 14 January 2026. Author: Line Manager Version: November 2025
WJEC CBAC LIMITED
45,264 - 49,143 per year (pro rata)
Western Avenue, Cardiff
Full-time
7th January 2026
Senior Full Stack Developer Salary: £45,264 - £49,143 per annum (Grade 10) Contract type: Full-time (36.5 hours per week), Permanent Are you a passionate and experienced full-stack developer looking for an exciting new challenge? Do you want to work on high-profile projects that will shape the future of digital resources? If so, we want you! We are looking for a talented Senior Full-Stack Developer to join our team and help us create cutting-edge frameworks and systems. You will be an expert in development technologies, always learning about the latest trends and how we can use them to create commercial content. You will also work closely with the Product Development Manager and Innovation Lead to make sure our five-year roadmap is achievable. If you are a creative problem-solver with a passion for innovation, we encourage you to apply. Benefits At WJEC, we pride in being an inclusive and supportive place to work. We also offer a range of excellent benefits including: 25 days annual leave per year (in addition to 16 statutory / additional holidays) adjusted for part-time/compressed working patterns, free Welsh lessons, a generous pension scheme and numerous family friendly policies. A career with WJEC can be extremely rewarding and you will be encouraged throughout with great opportunities to develop your professional and personal skills. WJEC operates a hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required and whilst flexibility can be discussed, this team currently attend the office, on average, one day a week. Welsh language skills are not essential but the willingness to learn is always valued. If you would like to know more about this role, or about working at WJEC, please do not hesitate to contact our HR team (HR@wjec.co.uk), who will be more than happy to help. Please visit our website to download a copy of the job description and application form. Closing date: 12:00, Wednesday 07 January 2026 Interviews are expected to take place in the week commencing 12 January 2026. JOB DESCRIPTION Job Title: Department: Section: Senior Full Stack Developer Digital Resources Educational Resources Responsible to: Product Development Manager Grade: Location: Main purpose of Job: 10 Western Avenue, Cardiff • • • To create cutting edge frameworks and systems that support the creation of our digital resources. To be an expert in development technologies keeping abreast of technological changes and how we can harness new tools to create commercial content. To work closely with the Product Development Manager and Innovation Lead to ensure that our five-year roadmap is achievable. • Work with the Product Development Manager and other Senior Developers to challenge and improve processes and increase productivity year on year. • • • To take the lead in coding standards and specifications and share good practice ensuring that the skill set of the team is fit for purpose. To lead on all back-end development. To be an expert in React development. Principal Duties and Responsibilities: Innovation • • • • • • To research and develop new content and tools. To be proactive in researching emerging technologies and how their application can support, develop and enhance good classroom practice within a range of settings, covering ages 16 - 19 and to push the boundaries of these technologies for the production of the most innovative resources possible. To recommend work processes and technologies to be utilised across the team assigned to individual Digital Learning Packages. To support the lead developer – innovation in producing and monitoring coding standards and report progress to the Product Development Manager. To support the Innovation Lead in developing and maintaining a code library and other reusable components. To work closely with other agencies and organisations involved in the creation of learning materials. To work closely with colleagues in IT to ensure consistent working practices across teams To encourage an iterative approach to the work of the team Author: Line Manager Version: March 2025 Project Management • • • • • Other • To manage the development of new tools and content to set deadlines and quality criteria, ensuring that the reputation of WJEC is enhanced. To work with relevant internal and external stakeholder to determine development requirements To ensure appropriate Project Management documentation is provided and maintained. To develop and utilise tracking mechanisms and project management tools through Agile product developments to ensure that deadlines are met, and that any problems are recognised well in advance and reported to the Product Development Manager. To contribute and support the Innovation Lead on a lessons learned exercise at the close of projects within your team. To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment. • Participate actively in supporting the principles and practice of equality of opportunity as laid down in WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices. • • • To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC aims and objectives. To engage in personal and professional development activities relevant to the role. To undertake other duties, as required, which are commensurate with the grade of the post. Author: Line Manager Version: March 2025 Person Specification Job Title: Department: Senior Full Stack Developer Educational Resources Highly Desirable criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria are those which would add value to the job if present, and also include potential for growth and development into the role. Skills and Abilities Highly desirable • Supervisory skills • Ability to work with attention to detail and accuracy • Self-driven and pro-active, with the ability to independently manage and organise your own and others’ busy workload to meet multiple and conflicting deadlines. • A creative problem solver, comfortable using initiative and flexibility to resolve novel or complex problems in work. • Able to collaborate on projects with others in the team • Able to complete a project from start to finish independently as well as part of a team • Clear communicator with excellent people skills Desirable • Ability to communicate through the medium of Welsh or willingness to learn Knowledge Highly desirable • In-depth knowledge of one of the more of the following: o Basic technologies; HTML5, CSS3 and JavaScript (typeScript). o Front-end frameworks; REACT.js, Angular.js, etc. o Back-end languages; Node.js etc. o Databases in support of web content architecture; SQL, NoSQL etc. o Creating content platforms for mobile, tablet and desktop o The latest features and development for cross platform applications, resource optimisation techniques and social network integration (e.g. Facebook, Twitter) • A strong understanding of the education market and the benefits digital resources can offer • Ability to lead as the team expert in new technologies, platforms and services Desirable • Demonstrable knowledge of current techniques and practices in digital development Experience Highly desirable • Previous experience working in a similar role • Extensive experience of resource development • Staff supervision experience, ideally managing teams and projects both face to face and remotely • Extensive experience in the successful delivery of Digital Learning Platforms • Experience in training others in digital procedures Desirable • Mentoring experience or willingness to undergo training Training / Qualifications Highly desirable • Educated to Degree or equivalent in digital technologies. Desirable • Training or Qualification in Project Management Other • Flexible in approach and willing to learn new things Author: Line Manager Version: March 2025 Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service Teitl y Swydd / Job Title: Uwch Ddatblygwr Stac Cyflawn / Senior Full Stack Developer Cyflog / Salary: £45,264 - £49,143 y flwyddyn (pro-rata lle y bo'n gymwys / £45,264 - £49,143 per annum (pro-rata where relevant) Gradd / Grade: 10 Gwyliau Blynyddol / Annual Leave: 25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau gweithio cywasgedig. 25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for staff who work part-time or compressed working patterns. Pensiwn / Pension: Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol. The provision of the Local Government Pension Scheme (LGPS) applies. Math o Gytundeb / Contract Type: Oriau Gwaith / Working Hours: ☒ Llawn-amser / Full-time Hyd y Contract / Length of Contract: ☒ Parhaol / Permanent ☐ Rhan-amser / Part-time ☐ Tymor penodol / Fixed-term Nifer yr oriau yr wythnos / No. of hrs per week: 36.5 Dyddiad gorffen arfaethedig / Planned end date: Rheswm dros y cyfnod penodol / Reason for fixed-term: Arall / Other: Cyfnodau prysur llwyth gwaith / Workload Peaks: Amh / N/A Dull Ymgeisio / Method of Application: Dylid anfon ffurflenni wedi’u llenwi ar e-bost at AD@cbac.co.uk erbyn 12:00, dydd Mercher 07 Ionawr 2026. Disgwylir cynnal cyfweliadau yn ystod yr wythnos yn dechrau 12 Ionawr 2026. Completed forms should be sent by email to HR@wjec.co.uk by 12:00, Wednesday 07 January 2026. Interviews are expected to take place in the week commencing 12 January 2026. Author: Line Manager Version: March 2025
WJEC CBAC LIMITED
35,403 - 38,745 per year (pro rata)
Western Avenue
Full-time
11th January 2026
(2511-07) IT Operations Support Co-ordinator Salary: £35,403 - £38,745 per annum (Grade 7) Contract type: Full-time (36.5 hours per week), Permanent The challenge: At WJEC, we contribute to our education communities by providing trusted qualifications and specialist support, to allow our learners the opportunity to reach their full potential. This is a fantastic opportunity to be part of an organisation that both encourages and enhances the minds of tomorrow. The role: This role forms part of the IT Operations team at WJEC, providing support across a range of our IT systems. These systems underpin business-critical processes in the delivery of general (e.g. GCSE and A-Level) and vocational qualifications for candidates (students) in Wales and England. The post holder will carry out a range of activities in support of this aim, such as: • Data quality and validation checking; • The review and resolution of data inaccuracies / errors; • Support the development of automation and ‘self-serve’ procedures, to improve efficiency. The person: We are looking for an individual who is comfortable working with business systems/processes and enjoys understanding the detail of how they work. Technical competency is desirable but not essential for the role, of greater importance is the ability to communicate clearly with colleagues and stakeholders, to ensure the effective support of WJEC IT systems. The post holder will ideally have a background in application support and/or IT systems administration. The role requires an individual who places importance on quality and accuracy, with the ability to apply critical thinking to solve sometimes complex problems. Our benefits At WJEC, we are proud to be a flexible and inclusive place to work. We offer a range of excellent benefits including: 25 days annual leave together with 16 days statutory and additional holidays (adjusted for part-time or compressed working patterns), free Welsh language courses, a generous pension scheme and numerous family friendly policies. We operate a hybrid working model, enabling the successful candidate to split their time between WJEC offices and working at home, subject to business need. As such, applications are invited from individuals across the UK but please note that regular working from our Cardiff offices will be required – whilst flexibility can be discussed, this team currently attend the office, on average, 1-2 days per week. If you would like to know more about the position or about working for WJEC, please contact our HR team (HR@wjec.co.uk) who would be more than happy to speak to you. Please visit our website to download a copy of the job description and application form. Closing date: 23:59, Sunday 11 January 2026 Interviews are expected to be held on Tuesday 20 January 2026 JOB DESCRIPTION Job Title: Department: Section: IT Operations Support Coordinator Digital and Transformation IT Services Responsible to: IT Operations Manager Grade: Location: Main purpose of Job: 7 Western Avenue Under direction of the IT Operations Manager, ensure the smooth and effective delivery of key systems and processes throughout the examination cycle. Key Responsibilities • Collaborating with the IT Helpdesk manager to support escalated service requests/tickets to a timely resolution. • Conducting detailed analysis of service requests and incident reports to help maintain the timely and reliable operation of WJEC systems. • Act as a central point of contact for internal teams, providing guidance on the optimal use of systems to support examination-related processes and tasks. • Deliver administrative support and escalated end-user helpdesk assistance for IT services, including Developers, internal customer support teams, and external stakeholders. Principal Duties and Responsibilities: IT Operations supporting Examinations Delivery • To coordinate and lead in IT operational processes and tasks. e.g. publication of results, certificate stationery, regulatory data requests. • Ensure the ongoing quality assurance of IT operational processes by undertaking and scheduling appropriate pro-active checks throughout the examinations cycle. • Providing specialist advice to internal teams regarding data and operational processes. • To produce and maintain appropriate documentation and guidance of IT operational processes and systems. To promote an effective use and coordinated approach to IT systems. • • Promote and support the migration of operational exams work from IT development personal to appropriate organisational departments for new and existing systems. Author: JH/FS Version: November 2025 System and Development Support • • • • To provide detailed analysis and priority review of IT system support calls. To be a key decision maker in the allocation, escalation, and provision of completion timescales of system support calls. To assist in the sharing of knowledge and skills across helpdesk team to enable a greater percentage of system support calls to be answered by front line support. To support management of system admin level administration and data maintenance to ensure systems are ready for operational use – e.g. iSeries physical and logical file set up and creation of appointee’s series tables and ROM session set up. • To lead on provision of exam system user management adhering to organisational security protocols. • Work with technology partners to deliver or manage support resolutions and testing of new software, system fixes and changes. • Work with 3rd party technology partners deliver or manage support resolutions and testing of new software, system fixes and changes. • Where required, support the completion of User Acceptance Testing (UAT) of new IT services and/or changes to the functionality of existing systems. IT Helpdesk and Internal Support • Support the administration & management of WJEC Centre and Appointee-facing platforms – i.e. Secure Website, Portal, Surpass, Appointees Management System (AMP). • Support, administer and undertake checking on examination processes thought out the examinations cycle – e.g. processing of marks & awards. • Creation of user accounts and assignment of appropriate roles within WJEC platforms and systems – e.g. Surpass, Portal, AS400. • Provide 1st line technical support for internal staff for WJEC systems. Assist in the preparation and updating of user guides. Centre and External Support • Provide 2nd line system support for centres and candidates for WJEC Centre and Appointee-facing platforms. • Liaise with colleagues in providing 2nd line system support to centres. • Provide 1st line support for the Data Protection inbox, including the provision of subject access requests. • Support CPD activity though preparation of materials & servicing of CPD events. • Updating of online documentation/web pages. • Work with 3rd party technology partners in resolving technical or operational issues. Other • To understand and comply with all WJEC policies and procedures detailed in the Staff Handbook; in particular, ensuring you understand your role and responsibilities in relation to Safeguarding, Information Security, GDPR, Confidentiality, Welsh language and Health, Safety and Environment. • Participate actively in supporting the principles and practice of equality of opportunity as laid down in WJEC’s Equality & Diversity Policy, embedding ED&I into all projects, policies and practices. • • • • To be a pro-active team-member, contributing positively to meetings and projects in support of WJEC aims and objectives. To engage in personal and professional development activities relevant to the role. To deputise for the IT Operations Manager. To undertake other duties, as required, which are commensurate with the grade of the post. Author: JH/FS Version: November 2025 Person Specification Job Title: IT Operations Support Coordinator Department: IT Services Highly Desirable criteria are the optimum skills and experience the applicant will ideally have. Desirable criteria are those which would add value to the job if present and include potential for growth and development into the role. Skills and Abilities Highly desirable • Data literate, with a high degree of competency in understanding data and its importance in supporting organisational aims and objectives. • Great interpersonal skills and able to provide high-quality customer services, building rapport and communicating clearly and effectively to a range of audiences. • Highly organised and able to independently prioritise workload effectively to ensure both long-term and urgent deadlines are met. • Tenacious and able to maintain accuracy and quality throughout busy/challenging periods of work. • Excellent diagnostic and problem-solving skills, with a good track record of resolving a range of business problems. Desirable • Ability to communicate through the medium of Welsh or willingness to learn. • Some knowledge of SQL programming / querying. Knowledge Highly desirable • Competency in IT, with good knowledge of main tools, trends, and frameworks currently in use within an IT Operations function, including the range of collaboration and communication tools available via the Microsoft 365 suite. Desirable • Basic knowledge of the UK qualification systems in England and Wales and/or qualification assessment techniques. • Understanding of database structures, data and likely interdependencies. Experience Essential: • Experience working in a business support function, providing advice, guidance and problem solving to a range of stakeholders/customers. Desirable • IBM iSeries/AS400 hardware and/or Windows operating system experience Training / Qualifications Desirable • Information Technology related degree or equivalent qualification/professional experience Author: JH/FS Version: November 2025 Telerau ac Amodau Gwasanaeth / Terms and Conditions of Service Teitl y Swydd / Job Title: Cydlynydd Cefnogi Gweithrediadau TG / IT Operations Support Co-ordinator Cyflog / Salary: £35,403 - £38,745 y flwyddyn (pro-rata lle y bo'n gymwys) £35,403 - £38,745 per annum (pro-rata where relevant) Gradd / Grade: 7 Gwyliau Blynyddol / Annual Leave: 25 diwrnod (182.5 awr) y flwyddyn. Mae CBAC hefyd yn darparu 16 diwrnod (116.8 awr) i gyfrif am Wyliau Cyhoeddus a chyfnodau Cau CBAC (gwyliau ychwanegol). Mae'r lwfansau hyn yn cael eu haddasu ar gyfer staff sy'n gweithio'n rhan-amser neu batrymau gweithio cywasgedig. 25 days (182.5 hours) per annum. WJEC also provides 16 days (116.8 hours) to account for Bank Holidays and WJEC Closure periods (Additional leave). These allowances are adjusted for staff who work part-time or compressed working patterns. Pensiwn / Pension: Mae gofynion y Cynllun Pensiwn Llywodraeth Leol yn berthnasol. The provision of the Local Government Pension Scheme (LGPS) applies. Math o Gytundeb / Contract Type: Oriau Gwaith / Working Hours: Hyd y Contract / Length of Contract: Llawn-amser / Full-time ☒ ☐ Rhan-amser / Part-time ☒ Parhaol / Permanent ☐ Tymor penodol / Fixed-term Nifer yr oriau yr wythnos / No. of hrs per week: 36.5 Dyddiad gorffen arfaethedig / Planned end date: Rheswm dros y cyfnod penodol / Reason for fixed-term: Arall / Other: Cyfnodau prysur llwyth gwaith / Workload Peaks: Amh / N/A Dull Ymgeisio / Method of Application: Dylid anfon ffurflenni wedi’u llenwi ar e-bost at AD@cbac.co.uk erbyn 23:59, dydd Sul 11 Ionawr 2026. Disgwylir cynnal cyfweliadau yn ystod ar dydd Mawrth 11 Ionawr 2026. Completed forms should be sent by email to HR@wjec.co.uk by 23:59, Sunday 11 January 2026. Interviews are expected to be held on Tuesday 20 January 2026. Author: JH/FS Version: November 2025