Visitor Assistant
- Title
- Visitor Assistant
- Location
- Tynemouth Priory, Tynemouth, Tyne and Wear, NE30 4BZ
- Salary
- £23,200 per annum pro rata (£12.39 per hour) / 8 hours per week April-October, 0 hours per week November-March / permanent
- Job type
- Permanent
- Ref
- 16239
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Tynemouth Priory and Castle.
This role is part-time working 8 hours per week April-October and 0 hours per week November-March.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
By joining us as a Visitor Assistant at Tynemouth Priory and Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Salary of £12.39 per hour
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Kymbly Graham, Tynemouth Priory and Castle Site Manager, on kymbly.graham@english-heritage.org.uk. No agencies please.
Our interviews will take place the week commencing 12th January 2026, with new starters joining the week of 16th February 2026.
Closing date: 28/12/2025 23:59:59
You will need to refer to the following documents when completing your application.
Kenwood Site Supervisor
- Title
- Kenwood Site Supervisor
- Location
- Kenwood House, Hampstead, London, NW3 7JR
- Salary
- £30472.00 / 36 hours / Permanent
- Job type
- Permanent
- Ref
- 16236
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Operations, Experience and Engagement team at Kenwood and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
You'll be duty managing on a roster basis, 5 days out of 7 with regular weekends. You will oversee the customer experience for visitors to Kenwood, ensuring compliance with statutory regulations and safety procedures. You will manage the Visitor Assistants, and lead by example in delivering exceptional service, and ensure all public areas are maintained to the highest standards.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact the Kenwood team at kenwood.house@english-heritage.org.uk
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
-The opportunity to progress your career within the heritage sector;
-Free access to all English Heritage sites for you and up to 6 friends / family members
-25% discount in our shops and cafes;
-Enhanced Maternity/Paternity/Shared Parental leave
-25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
-Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
-Flexible hours.
Closing date: 04/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Venue Hire Filming Coordinator
- Title
- Venue Hire Filming Coordinator
- Location
- Homeworker
- Salary
- From £26,409 pro rata / 36 hours per week / 12 Month Fixed Term Contract
- Job type
- Fixed Term Contract
- Ref
- 16244
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Venue Hire Filming Coordinator to join our team. The role is full time and permanent.
The Benefits
- Salary from £26,409, depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years.
- Matched pension contributions up to 10%.
- Flexible hours.
- The opportunity to progress your career within the heritage sector.
- Apprenticeship opportunities.
- Subscriptions to professional bodies.
- Free access to all English Heritage sites for you and up to six friends and family members.
- 25% discount in our shops and cafes.
- Enhanced maternity, paternity or shared parental leave.
- Options to buy additional leave.
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs.
- Opportunities to go to some of our great live music and history events.
This is an exciting opportunity to make a real impact, supporting and delivering the extensive range of filming hires that we work on across English Heritage's unique and inspiring locations.
As Venue Hire Filming Coordinator You will play a key role in delivering a wide variety of filming hires at English Heritage sites. Working flexibly to support wherever you're needed, you'll ensure high standards of safety, quality, and client satisfaction. Whether taking the lead on delivery or supporting site teams, you will be a vital link between the clients, central colleagues, and external stakeholders. This is an exciting opportunity to make a real impact, supporting and delivering the extensive range of filming hires that we work on across English Heritage's unique and inspiring locations.
As a Venue Hire Filming Coordinator you will be required to have experience delivering filming hires in outdoor, heritage, or high-profile settings, preparing filming management plans and risk assessments and managing client relationships and developing a culture that clients want to continue working, as well as having an understanding of filming equipment and terminology. You should be able to work collaboratively with diverse teams and stakeholders and to work under pressure and manage time effectively.
1st Round Interviews will be held in the week commencing 19th January on MS Teams.
2nd Round Interviews will be held in the week commencing 26th January, also on MS Teams.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Christina Pascoe on Christina.Pascoe@english-heritage.org.uk. No agencies please.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Closing date: 04/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Warkworth Castle, Northumberland, NE65 0UJ
- Salary
- £23,200 per annum pro rata (£12.39 per hour) / 14 hours per week April-October, 0 hours per week November-March / permanent
- Job type
- Permanent
- Ref
- 16241
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Warkworth Castle working 14 hours per week.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Warkworth Castle is a great baronial fortress-palace from the 15th-century. Warkworth Castle and Hermitage form one of the most unusual pairs of medieval monuments in Britain.
By joining us as a Visitor Assistant at Warkworth Castle, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Rebecca Kirk, Warkworth Castle and Hermitage Manager, via email at rebecca.kirk@english-heritage.org.uk. No agencies please.
Our interviews will take place the week commencing 12th January 2026, with new starters joining the week of 16th February 2026.
Closing date: 28/12/2026 23:59:59
You will need to refer to the following documents when completing your application.
Site Supervisor
- Title
- Site Supervisor
- Location
- Brodsworth Hall, Brodsworth, Doncaster, South Yorkshire, DN5 7XJ
- Salary
- £27,424 p.a. pro rata / 36 Hours per week / Permanent
- Job type
- Permanent
- Ref
- 16255
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Brodsworth and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
You'll be optimising every opportunity to generate income, achieving all site performance targets, including retail, through target setting, training and coaching your team in active selling. You'll also be involved in engaging the local community with what's happening on site as well as ensuring that the site itself and its assets are safe and secure.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Sue Dalton, Brodsworth Cluster Manager, by email sue.dalton@english-heritage.org.uk
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.
You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
-The opportunity to progress your career within the heritage sector;
-Apprenticeship opportunities
-Subscriptions to professional bodies
-Free access to all English Heritage sites for you and up to 6 friends / family members
-25% discount in our shops and cafes;
-Enhanced Maternity/Paternity/Shared Parental leave
-25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
-Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
-Flexible hours.
Interviews will be held on Wednesday 14 Jan 2026 at Brodsworth Hall, Doncaster.
Closing date: 16/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Bolsover Castle Supervisor
- Title
- Bolsover Castle Supervisor
- Location
- Bolsover Castle, Castle Street, Bolsover, Derbyshire, S44 6PR
- Salary
- From £27,474 .p.a. dependent on skills and experience / 36 hours per week / Permanent
- Job type
- Permanent
- Ref
- 16253
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Supervisor to lead the team at Bolsover Castle. The role is full time and permanent, working 36 hours per week.
The Benefits
- Salary from £27,474 , depending on skills and experience
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
As Bolsover Castle Supervisor, you will lead a passionate team to deliver excellent experiences, engage with our local community, grow our income and care for the site.
You will spearhead the team at Bolsover, empowering them to maximise their role and provide magical experiences for our visitors. Bolsover Castle hosts a wide range of commercial and community events and you'll be at the heart of making sure they run smoothly. You'll represent the organisation in the wider community, advocating for the work of English Heritage and make sure that the site is compliant and safe.
To be considered as Bolsover Castle Supervisor you'll need:
- Experience managing and supporting a diverse team.
- Hands-on experience in a heritage, visitor attraction or events background.
- Knowledge of the local area.
- Great organisational skills and the ability to work independently.
- Knowledge and experience of health and safety and financial compliance.
Interviews will be held in the week commencing 12th January at Bolsover Castle.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Joel Wileman, Bolsover Castle Cluster Manager, on bolsover.castle@english-heritage.org.uk. No agencies please.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Closing date: 04/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Food & Beverage Assistant
- Title
- Food & Beverage Assistant
- Location
- Pendennis Castle, Falmouth, Cornwall, TR11 4LP
- Salary
- £12.39 per hr / 30hrs April-October, 0hrs November-March / Permanent
- Job type
- Permanent
- Ref
- 16256
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Pendennis.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
This is a full-time role working a minimum of 30 hours per week from April to October, and then switching to a zero-hour contract from November to March.
As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Pendennis Castle, working as part of a team to support the day-to-day operations. Duties may vary depending on the day, but you can expect to be:
- Taking and preparing food and drink orders
- Assisting with food preparation in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
- Providing support during our events
About You
To be a Food and Beverage Assistant, you will:
- understand what makes excellent customer service and enjoy delivering this to our customers
- be able to engage in a positive way with people from all backgrounds
- enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn't essential as full training will be provided. For us, it's more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits
- Salary of £12.39 per hour
- Comprehensive training
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Apprenticeship & Development opportunities
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you and up to six friends/family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to 10%
If you would like to talk to us before you apply, e.g. about workplace adjustments or working patterns, please contact Keelan Taylor, F&B Manager, at keelan.taylor@english-heritage.org.uk. No agencies, please.
Our interview and offer process will take place between 18th January - 23rd January 2026, with new starters joining in the week of 9th February 2026.
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Closing date: 18/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Site Supervisor
- Title
- Site Supervisor
- Location
- Tintagel Castle, Tintagel, Cornwall, PL34 0HE
- Salary
- From £28,949 p.a. dependent on skills and experience / 36hrs per week / Fixed term until end of October 2026
- Job type
- Fixed Term Contract
- Ref
- 16252
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Site Supervisor to join our team. The role is full time, working 36hrs per week, for a fixed term ending 31st October 2026.
The Benefits
- £28,949 per annum pro rata (£15.46) 36 hrs per week fixed term until end of October 2026
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Operations, Experience and Engagement team at Tintagel Castle and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
You'll be duty managing on a roster basis, 5 days out of 7 with regular weekends. You will be heavily involved in the day to day operations of our busy site at Tintagel Castle, ensuring a great customer experience and compliance with statutory regulations and safety procedures. You will manage the Visitor Assistants, and lead by example in delivering exceptional service, and ensure all public areas are maintained to the highest standards.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
As one of our Site Supervisor, you will be using your excellent organisational skills and people skills to deliver a great visitor experience whilst ensuring the site is safe and compliant.
You will oversee our Visitor Assistants with there daily areas of responsibility and be responsible for Cash Handling on site.
To be considered as a Site Supervisor you'll need:
- Experience in leading a large team.
- Great communication skills.
- A passion for Customer Service.
- Good level of IT skills
- Natural problem solver
Interviews will be held on the week commencing 26th January at Tintagel Castle or a Teams interview can be arranged on request.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Jon Barber, Site Manager Tintagel Castle via email Jon.Barber@english-heritage.org.uk or telephone 01840 770328 No agencies please.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Closing date: 15/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Visitor Assistant
- Title
- Visitor Assistant
- Location
- Lindisfarne Priory, Holy Island, Berwick-upon-Tweed, Northumberland, TD15 2RX
- Salary
- £12.39 per hour / 8-16 hours per week April-October, 0 hours per week November-March / Permanent
- Job type
- Permanent
- Ref
- 16259
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Lindisfarne Priory with contracts of 8 to 16 hours per week available in the summer and 0 hours per week in the winter.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
The serene Holy Island of Lindisfarne is among the most atmospheric of England's historic sites. It echoes with the memories of the monks and saints of Anglo-Saxon and medieval Northumbria. It also offers abundant wildlife and wonderful coastal views. Lindisfarne is only reachable across a causeway at low tide, which adds to the island's otherworldly aura. Visitors can wander the atmospheric ruins of the richly decorated priory church, with its famous 'rainbow arch'.
By joining us as a Lindisfarne Priory Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview.
Benefits include:
- Comprehensive training
- The opportunity for career progression within the heritage sector in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music and history events
- Free access to all English Heritage sites for you, and up to 6 friends and / or family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody's welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us before you apply e.g. about workplace adjustments or working patterns, please contact Sarah Tyler-Hay, Lindisfarne Priory Supervisor, on Sarah.Hay@english-heritage.org.uk. No agencies please.
Our interview and offer process will take place week commencing the 19th of January 2026 and interviews will take place at Lindisfarne Priory.
Closing date: 11/01/2026 23:59:59
You will need to refer to the following documents when completing your application.
Witley Court Site Supervisor
- Title
- Witley Court Site Supervisor
- Location
- Witley Court, Worcestershire, WR6 6JT
- Salary
- From £27,424 .p.a. dependent on skills and experience / 36hrs per week February to October, 19hrs per week November to January / Permanent
- Job type
- Permanent
- Ref
- 16257
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Witley Court and Gardens and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
You'll be optimising every opportunity to generate income, achieving all site performance targets, including retail, through target setting, training and coaching your team in active selling. You'll also be involved in engaging the local community with what's happening on site as well as ensuring that the site itself and its assets are safe and secure.
We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact Tanya Kirk, Site Manager, on tanya.kirk@english-heritage.org.uk
Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.
We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.
You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.
You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
-The opportunity to progress your career within the heritage sector;
-Apprenticeship opportunities
-Subscriptions to professional bodies
-Free access to all English Heritage sites for you and up to 6 friends / family members
-25% discount in our shops and cafes;
-Enhanced Maternity/Paternity/Shared Parental leave
-25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
-Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
-Flexible hours.
Interviews will be held at Witley Court on Wednesday 28th January 2026
Closing date: 18/01/2026 23:59:59
You will need to refer to the following documents when completing your application.