Details

Department/Service

The Food and Beverage Supervisor is part of the Greenwich Students' Union Commercial Services. At GSU, we turn over £1m through our not-for-profit commercial services that provide services to students, staff, and the local population. We provide students at the University of Greenwich with social spaces to study, make friends and have fun.

Additionally, the profit generated through our varied income portfolio is invested back into the SU support services for students. We are a Living Wage Employer and a large employer of students putting money back in their pockets to support studying and living costs in London and Kent.

Operational Tasks

• Lead and supervise teams within Students' Union outlets, collaborating with other team leaders in overseeing the daily operations of all food and beverage outlets within the GSU.
• Ensure the delivery of high-quality food, beverage, event, and service to meet the expectations of our diverse student community and visitors 
• Assist in managing maintenance issues and maintaining cleanliness, presentation, and a welcoming atmosphere in the venues.
• Collaborate with the Venue Manager in stock management, ensuring availability, correct stock levels, and achieving gross profit margins.
• Collaborate with the other Supervisor and Venue Manager to ensure all staff receive appropriate induction, training, appraisal, supervision and are motivated to consistently deliver an excellent guest experience across all venues.
• Uphold operational procedures and cleanliness/hygiene standards, adhering to practices stipulated by Environmental Health regulations.
• Foster a positive and friendly working environment for the team.
• Strictly always adhere to the conditions of our premises license.
• Reset the venue and outlets to the required standard at the end of each shift in preparation for the next service; these will include bars, diners, cafes, function rooms, entertainment and technical areas.
• Aid in responding quickly to changing business patterns while managing costs and staffing levels within budget.
• Complete any reasonable additional task requested by the Venue Manager.

Standards of Service

• Provide professional, friendly, and efficient service to all guests in a safe and efficient manner.
• Maintain a clean and well-presented work area throughout shifts.
• Deliver an efficient and effective service, understanding and exceeding customer needs and requirements whenever possible.
• Promote additional sales through professional and courteous up-selling.
• Prepare and serve food and beverage items to a consistently high standard.
• Ensure all products are fully stocked throughout the shift and securely stored at the end of the shift.
• Adhere to strict cash handling procedures and uniform standards, reporting any issues to a manager.
• Enforce the Challenge 25 policy for age verification.
• Clear and clean customer tables, ensuring customer areas are clean at all times, and wash glasses and dishes as required.

Business Development and Efficiency

• Liaise and meet regularly with the Commercial Marketing Coordinator to develop and promote our service offerings to our diverse members.
• Ensure F&B team members are proficient in using EPOS systems to their maximum benefit.
• Collaborate with event organisers and clients to understand their requirements and deliver exceptional service during events.
• Ensure timely and appropriate preparation and layout of the venue for events/bookings.
• Act as the initial point of contact for queries/issues related to F&B outlets.

Stock Management and Reporting

• Effective use of the stock management system, minimising waste, increasing profitability and decreasing environmental impacts whilst training and supporting others to do the same.
• Assist in stock movement by adhering to relevant health & safety procedures.
• Conduct stock rotation to ensure product quality and relocate stock internally as needed to meet customer demand.
• Assist with stock checks and line checks as directed.
• Ensure all administration related to the department is complete and accurate, including delivery notes, incident and accident reports, accident book, stock sheets, purchasing, timesheets, supplier payment, invoicing and EPOS systems.
• Ensure prompt submission of relevant financial information to the finance department.
• Undertake the cashing up procedure and fulfil other agreed financial obligations, paying particular attention to the security of cash.
• Ensure end of night reports are prepared and sent to the Management team whilst on closing duty.

Health, Safety, and Compliance

• Work within operational procedures, licensing, health, and safety policies, safeguarding, hygiene and other regulations pertaining to the operation of the venue, ensuring all staff are trained appropriately.
• Adhere to all GSU policies related to HR, staffing, health and safety, data protection, environment, and any other specific GSU policies impacting your role or that of the team.
• Act as the Venue Duty Manager in the absence of Line Manager(s), ensuring the maintenance of agreed standards and compliance with legal requirements.

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote workplace liberation, diversity and equality of opportunity.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, staff, and Project data.
• Actively seek better ways to assist GSU in becoming a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION:

Essential Attributes

• Previous experience as Supervisor or Team Leader with one year experience in high-turnover venues, covering a comprehensive range of events.
• Exceptional customer service and creating a welcoming environment for students.
• Excellent communication skills and a positive attitude while interacting with clients and co-workers.
• Excellent self-motivated problem solver.
• Ability to handle difficult or conflict situations and communicate effectively both orally and in writing at all levels.
• Excellent time management, organisational, and planning skills.
• Demonstrated accountability, responsibility, reliability, and amenability.
• Proficiency in Microsoft Office, particularly Excel and Word, and understanding social media platforms.
• Must be willing to work late nights and weekends as required.

Desirable Attributes

• Health and Safety Level 2, First Aid etc.
• Hospitality, events, and entertainment experience.
• Good experience in managing health & safety and security legislation.
• Technical understanding of lighting, sound, and other production equipment.
• Understanding and knowledge of working within the student sector.

Personal Attributes and Other Requirements

• All Commercial Services staff may be asked to work at other campus outlets on an ad hoe basis to assist with day-to-day operations and events.
• Innovative and forward-thinking approach to continued improvement.
• Able to travel extensively within the Borough and Region.
• Able to work unsociable hours and stay overnight where necessary.
• Work well in a team with a flexible approach to work.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation.

Skills You Will Develop

• Food and Beverage expertise, including bar, restaurant, lounge, and function areas.
• Knowledge of wine and food pairings.
• Cash handling proficiency.
• Planning and organising skills.
• Effective teamwork abilities.
• Cultural, community and environmental awareness.

Miscellaneous

• The definition and examples of work included above are not exhaustive - they are illustrative and for guidance only. A particular post holder with this job title may not perform all duties detailed in this job description. Conversely, not all the duties performed will be listed on this document.
• It is the practice of GSU Commercial Services to periodically examine employees' job descriptions and update them to ensure they relate to the job as then being performed. This will be done with the Senior Manager in consultation with the employee.

Details

JOB DESCRIPTION

Job Purpose:

As the Food and Beverage Team Member in our Student Union, you will play a crucial role in welcoming customers to the bar, lounge, and function areas. Your direct interaction with customers contributes to the highest level of customer service. You'll be responsible for receiving and delivering beverages (coffee, soft drinks, and alcohol) and food orders, making strong customer service skills essential for this position.

This role is an enjoyable and rewarding opportunity, working in an extremely sociable environment. We expect a high level of commitment and a real passion to be part of a dedicated working team. You will need to be hardworking, fun and always ready to work with a smile on your face.

Responsible to: Food and Beverage Team Leader

Responsible for: Casual Staff

Department/Service

The Food and Beverage Team Member is part of the Greenwich Students’ Union Commercial Services. At GSU, we turn over £1m through our not-for-profit commercial services that provide services to students, staff, and the local population. We provide students at the University of Greenwich with social spaces to study, make friends and have fun.

Additionally, the profit generated through our varied income portfolio is invested back into the SU support services for students. We are a Living Wage Employer and a large employer of students putting money back in their pockets to support studying and living costs in London and Kent.

Duties and Key Responsibilities

Operational Tasks

• Provide excellent customer service of food and drinks while upholding operational standards, complying with our premises license, health and safety policies and food safety policies.
• Work in accordance with the staff handbook and complete any training that is relevant to the role.
• Ensure a smooth venue operation by opening and closing the bar/kitchen/venue/function spaces, preparing stock, completing setup and closedown checklists.
• Maintain a clean and well-presented work area throughout shifts.
• Assist the event team with setting up and packing down.
• Reset the venue and outlets to the required standard at the end of each shift in preparation for the next service; these will include bars, diners, cafes, entertainment and technical areas.
• Engage in food preparation activities, including coffee making, cooking, washing, peeling, and cutting.
• Confers with the Venue Management team/Supervisor on set-ups and last-minute changes.
• Work in other key roles within the outlet, such as Cloakroom, Event, Box Office, Hygiene & Safety or Welfare.
• Operate tills, ticket admission, take cash, handle financial transactions with diligence and honesty in accordance with the company's policies and procedures.
• Maintain a comprehensive working knowledge of food and beverage menus to advise guests on selections and promote additional sales.
• Complete any reasonable additional task requested by the Venue Manager.

Standards of Service

• Provide professional, friendly, safe and efficient service to all guests and other staff.
• Work alongside other team members in a respectful and professional manner.
• Keep all areas of the venue clean, including toilets, foyer, cellar, back rooms, and customer tables, ensuring customer areas are clean at all times.
• Deliver an efficient and effective service, understanding and exceeding customer needs and requirements whenever possible.
• Promote additional sales through professional and courteous up-selling.
• Prepare and serve food and beverage items to a consistently high standard.
• Adhere to strict cash handling procedures, be familiar with credit/debit card procedures, and promptly report any issues to a Team Leader.
• Ensure all products are fully stocked throughout the shift and securely stored at the end of the shift.
• Enforce the Challenge 25 policy, only accepting approved forms of ID for age verification.
• Clear and clean customer tables, ensuring customer areas remain clean at all times, and wash glasses and dishes as required.
• Using correct COSHH around the venue.
• Tries new and sustainable practices whenever possible.
• Presentable for work in a clean and tidy fashion, wearing the stipulated uniform which will be clean and ironed or wearing the theme dress as required whilst on company premises and never attend work under the influence of alcohol, drugs, or other substances.
• Act as the initial point of contact for queries/issues related to F&B outlets.

Stock Management and Reporting

• Ensure all administration related to the department is complete and accurate, including delivery notes, incident and accident reports, and accident books.
• Handle stock and equipment in a secure manner.
• Record wastage in line with venue procedures.
• Assist with cellar management and stock control whilst on duty.
• Conduct stock rotation to ensure product quality, and relocate stock internally as needed to meet customer demand.
• Assist in the maintenance of bar, venue and merchandising displays as required.
• Dispose of rubbish in the correct manner in line with our recycling objectives
• Run line cleans when asked by Management.

Health, Safety, and Compliance

• Work within operational procedures, licensing, health, and safety policies, safeguarding, hygiene and other regulations pertaining to the operation of the venue, ensuring all staff are trained appropriately.
• Adhere to all GSU policies related to HR, staffing, health and safety, data protection, environment, and any other specific GSU Policy impacting your role or that of the team.

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote workplace liberation, diversity and equality of opportunity.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, staff, and Project data.
• Actively seek better ways to assist GSU in becoming a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION:

Essential Attributes

• Previous experience as a Team Member or experience in high-turnover venues, covering a comprehensive range of events.
• Exceptional customer service and creating a welcoming environment for students.
• Excellent communication skills and a positive attitude while interacting with clients and co-workers.
• Ability to handle difficult or conflict situations and communicate effectively both orally and in writing at all levels.
• Excellent time management, organisational, and planning skills.
• Demonstrated accountability, responsibility, reliability, and amenability.
• Proficiency in Microsoft Office, particularly Excel and Word, and understanding social media platforms.
• Must be willing to work late nights and weekends as required.

Desirable Attributes

• Health and Safety Level 2, First Aid etc.
• Hospitality, events, and entertainment experience.
• Good experience in managing health & safety and security legislation.
• Technical understanding of lighting, sound, and other production equipment.
• Understanding and knowledge of working within the student sector.

Personal Attributes and Other Requirements

• All Commercial Services staff may be asked to work at other campus outlets on an ad hoc basis to assist with day-to-day operations and events.
• Innovative and forward-thinking approach to continued improvement.
• Able to travel extensively within the Borough and Region.
• Able to work unsociable hours and stay overnight where necessary.
• Work well in a team with a flexible approach to work.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation.

Skills You Will Develop

• Food and Beverage expertise, including bar, restaurant, lounge, and function areas.
• Knowledge of wine and food pairings.
• Cash handling proficiency.
• Planning and organising skills.
• Effective teamwork abilities.
• Cultural, community and environmental awareness.

Training Available

• Formal hospitality qualification (if applicable).
• Specialist training relevant to the role.
• Ongoing in-depth support is available throughout the year from the Venue Managers

Miscellaneous

• The definition and examples of work included above are not exhaustive – they are illustrative and for guidance only. A particular post holder with this job title may not perform all duties detailed in this job description. Conversely, not all the duties performed will be listed on this document.
• It is the practice of GSU Commercial Services to periodically examine employees’ job descriptions and update them to ensure they relate to the job as then being performed. This will be done with the Senior Manager in consultation with the employee.

Click here for the Recruitment Pack for this role, including Job Description and Person Specification.

Apply for this role

Details

The Barista is part of the Greenwich Students’ Union Commercial Services. At GSU, we turn over £1.1m through our not-for-profit commercial services that provide services to students, staff, and the local population. We provide students at the University of Greenwich with social spaces to study, make friends and have fun.

Additionally, the profit generated through our varied income portfolio is invested back into the SU support services for students. We are a Living Wage Employer and a large employer of students putting money back in their pockets to support studying and living costs in London and Kent.

Tasks, Duties, and Responsibilities

• Prepare and serve a variety of coffee and non-coffee beverages, snacks, pastries, and other food items, following established recipes and quality standards.
• Take customer orders, answer inquiries, provide information about menu items and make beverage recommendations based on preferences.
• Consistently ensure the quality, freshness, and presentation of all products.
• Prioritise tasks to ensure timely delivery of beverages while maintaining quality.
• Adhere to strict hygiene and sanitation standards to ensure a clean and organised workspace.
• Regularly clean and maintain coffee machines, equipment, tables, countertops, and the service area.
• Engage in food preparation activities, including coffee making, cooking, washing, peeling, and cutting.
• Operate tills, ticket admission, take cash, and give change in line with set procedures.
• Manage orders and inventory to ensure there are no shortages of supplies.
• Stay informed about coffee blends, brewing methods, and other relevant product information.
• Actively promote special offers, loyalty programs, and new products to increase sales.
• Work collaboratively with other team members, including kitchen staff and management.
• Communicate effectively to ensure smooth operations and a positive work environment.
• Strictly always adhere to the conditions of our premises license.
• Presentable for work in a clean and tidy fashion, wearing the stipulated uniform which will be clean and ironed or wearing the theme dress as required whilst on company premises and never attending work under the influence of alcohol, drugs, or other substances.
• Confers with the Venue Management team/Supervisor on set-ups and last- minute changes.
• Adapt to changing demands and be flexible in undertaking various responsibilities within the venue.
• Maintain a comprehensive working knowledge of different coffee options, and food and beverage menus to advise guests on selections and promote additional sales.

Standards of Service

• Provide professional, friendly, and efficient service to all guests in a safe and efficient manner.
• Maintain a clean and well-presented work area throughout shifts.
• Keep all areas of the venue clean including toilets, foyer, cellar, back rooms, and customer tables, ensuring customer areas are clean at all times.
• Work efficiently to handle a high volume of orders, maintaining quick and accurate service during peak hours.
• Deliver an efficient and effective service, understanding and exceeding customer needs and requirements whenever possible.
• Promote additional sales through professional and courteous up-selling.
• Adhere to strict cash handling procedures, be familiar with credit/debit card procedures, and promptly report any issues to a Team Leader.
• Ensure all products are fully stocked throughout the shift and securely stored at the end of the shift.
• Enforce the Challenge 25 policy, only accepting approved forms of ID for age verification.
• Clear and clean customer tables, ensuring customer areas remain clean at all times, and wash glasses and dishes as required.
• Using correct COSHH around the venue.
• Tries new and sustainable practices: whenever possible, employee tries to reduce the negative environmental impact of their work – especially their waste and greenhouse gas emissions.
• Ensure all administration related to the department is complete and accurate, including delivery notes, incident and accident reports, and accident books.
• Act as the initial point of contact for queries/issues related to F&B outlets.

Stock Management?and Reporting

• Check and return all invoices/delivery notes to the Finance Team (FT) and F&B Venue Manager by the agreed-upon deadline each day.
• Handle stock and equipment in a secure manner.
• Record wastage in line with venue procedures.
• Assist in monitoring and replenishing coffee beans, syrups, and other supplies.
• Conduct stock rotation to ensure product quality, and relocate stock internally as needed to meet customer demand.
• Assist in the maintenance of venue and merchandising displays as required.
• Dispose of rubbish in the correct manner in line with our recycling objectives.

Health, Safety, and Compliance

• Work within operational procedures, licensing, health, and safety policies, safeguarding, hygiene and other regulations pertaining to the operation of the venue, ensuring all staff are trained appropriately.
• Adhere to all GSU policies related to HR, staffing, health and safety, data protection, environment, and any other specific GSU Policy impacting your role or that of the team.

General Responsibilities

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote workplace liberation, diversity, equality, and inclusion of opportunity.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations, clients, staff, and Project data.
• Actively seek better ways to assist GSU in becoming a more sustainable workplace.
• Any other duties commensurate with the accountabilities of the post

PERSON SPECIFICATION:

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be
  assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional
  development.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote workplace liberation, diversity, equality, and inclusion of
  opportunity.
• Treat with confidentiality any personal, private, or sensitive information about
  individual organisations, clients, staff, and Project data.
• Actively seek better ways to assist GSU in becoming a more sustainable
  workplace.
• Any other duties commensurate with the accountabilities of the post

Essential Attributes

• Previous experience as a Barista, or Coffee Shop Assistant, preferably in a high-volume setting.
• Knowledge of coffee brewing techniques and familiarity with various coffee blends.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and creating a welcoming environment for students.
• Excellent communication skills and a positive attitude while interacting with clients and co-workers.
• Ability to handle difficult or conflict situations and communicate effectively both orally and in writing at all levels.
• Excellent time management, organisational, and planning skills.
• Demonstrated accountability, responsibility, reliability, and amenability.
• Proficiency in Microsoft Office, particularly Excel and Word, and understanding social media platforms.
• Flexibility to work varied shifts, including weekends as required.

Desirable Attributes

• Health and Safety Level 2, First Aid etc.
• Barista training or certification.
• Creative flair for latte art and presentation.
• Understanding of sustainability practices in the coffee industry.
• Understanding and knowledge of working within the student sector.

Personal Attributes and Other Requirements

• All Commercial Services staff may be asked to work at other campus outlets on an ad hoc basis to assist with day-to-day operations and events.
• Innovative and forward-thinking approach to continued improvement.
• Able to travel extensively within the Borough and Region.
• Able to work unsociable hours and stay overnight where necessary.
• Work well in a team with a flexible approach to work.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation.

Skills You Will Develop

• Food and Beverage expertise, including bar, restaurant, lounge, and function areas.
• Knowledge of wine and food pairings.
• Cash handling proficiency.
• Planning and organising skills.
• Effective teamwork abilities.
• Cultural, community and environmental awareness.

Training Available

• Formal hospitality qualification (if applicable).
• Specialist training relevant to the role.
• Ongoing in-depth support is available throughout the year from the Venue Managers

Miscellaneous

• The definition and examples of work included above are not exhaustive – they are illustrative and for guidance only. A particular post holder with this job title may not perform all duties detailed in this job description. Conversely, not all the duties performed will be listed on this document.
• It is the practice of GSU Commercial Services to periodically examine employees’ job descriptions and update them to ensure they relate to the job as then being performed. This will be done with the Senior Manager in consultation with the employee.

Student Team Leader - Give it a Go (Medway)

Listed by Greenwich Students' Union

Salary

Hours

Applying

Application deadline: Wed 07 Jan 2026 23:59

Details

Job Purpose:

The Engagement and Opportunities Coordinator (Societies & Events) will be responsible for delivering high-quality support for all societies and cocurricular events that strengthen the student community. The role is based primarily at Greenwich, with collaborative delivery across Avery Hill and Medway as required.

This student-facing role empowers society leaders, enhances participation, and delivers inclusive, student-led activity that connects students through creativity, culture, and collaboration.

Reports to:

Campus Engagement & Opportunities Manager - Greenwich

Responsible for: 

Supervising student staff and volunteers (Student Leaders)

Department:

This student-facing role sits within the Engagement and Opportunities department, with other key areas consisting of; Societies, Sports, Activity Programmes (Give it a Go & Global Greenwich) and Front of House. Together, we provide a high-quality service for students across our three campuses, that they can shape, steer and be at the heart of.

Duties and Key Responsibilities

Societies' Development and Support:

• Act as the first point of contact for all societies, supporting committee members to effectively manage their groups and deliver engaging activities.
• Maintain a strong focus on developing and sustaining student media and volunteering (RAG) initiatives, supporting students to create impactful projects that contribute to community, creativity and leadership development
• Oversee the full lifecycle of societies from creation and ratification to handover and elections, ensuring all systems and databases are accurately maintained.
• Provide training, resources, and tailored guidance to society leaders, focusing on reducing administrative barriers and increasing student-led creativity.
• Support society events, trips, and collaborations, ensuring adherence to GSU policies, including Health & Safety and External Speaker procedures.
• Facilitate society development sessions, drop-ins, and networking opportunities that encourage cross-group collaboration.
• Work with societies to embed inclusion, representation, and well-being across activity planning.
• Support student groups to recognise and apply the skills and knowledge gained through their involvement, helping them to develop as leaders and members, and to progress personally and professionally beyond university.
• Support recognition and reward of student leaders through awards, tiering, and showcase events

Event Design and Delivery

• Plan, coordinate and deliver impactful co-curricular events that promote belonging and community on campus, enhancing student wellbeing and connection.
• Lead delivery of key GSU activity programmes, including Give it a Go and Global Greenwich, stimulating new student group/community formation and cross-cultural celebration.
• Co-create events with societies and student networks, ensuring programming reflects student interests and diversity.
• Support the delivery of major GSU events such as Welcome (September & January), Activities Awards, Student-Led Teaching Awards, and seasonal campus events.
• Support internal and external GSU events as required, including the annual Staff Planning Conference, providing operational and administrative assistance to ensure smooth delivery.
• Supervise and support student staff and volunteers assisting with events, ensuring appropriate training and development opportunities.
• Work with Marketing and Communications to effectively promote events and increase visibility across channels.

Monitoring and Evaluation

• Maintain accurate records of society activity, event participation, and satisfaction data.
• Analyse engagement trends and produce reports to inform planning, highlighting growth areas, barriers, and success stories.
• Embed student feedback mechanisms into events and society activities, ensuring insights are acted upon.
• Contribute to Membership Services operational planning, feeding into annual evaluation and award submissions.

Budget and financial management

• Manage allocated society and event budgets, ensuring transparent, efficient, and compliant use of funds.
• Support student committees in understanding financial procedures, budget planning, and grant opportunities.
• Process invoices, payments, and reimbursements in line with SU financial policies.

Partnership and Collaboration

• Build strong working relationships across GSU teams (Commercial, Sport, Marketing, Representation) to ensure aligned delivery and shared success.
• Liaise with University partners (Facilities, Student Services, SAS) to support event logistics and maximise student participation.
• Collaborate with external partners where relevant to enhance the quality and reach of GSU activity.
• Promote the achievements of societies and GSU events across the University and external channels.

General Responsibilities

• Represent and be an ambassador for Greenwich Students’ Union.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development. Abide by organisational policies, codes of conduct, and practices.
• Support and promote liberation, diversity, and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and Project data.
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace.

Personal Specification

Experience

• Experience supporting student or community groups, preferably within a Students’ Union or membership organisation.
• Proven experience planning and delivering events from concept to completion.
• Experience providing advice, guidance, or training to volunteers or student leaders.
• Experience working collaboratively with internal and external stakeholders.
• Experience using data to inform planning and evaluate impact.

Essential Skills and Abilities

• Strong organisational and time management skills, able to balance multiple projects.
• Confident communicator with excellent interpersonal skills.
• Creative approach to developing inclusive, engaging events.
• Able to empower and coach student leaders while maintaining accountability for compliance.
• Skilled at producing clear reports and managing administrative systems. IT proficiency (email, databases, spreadsheets, content platforms).

Knowledge

• Understanding of student engagement and barriers to participation in higher education.
• Familiarity with event management best practice, including risk assessment and health & safety.
• Awareness of equality, diversity, and liberation principles in activity planning.

Education

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is desired. For example: ILM, City & Guilds etc.

Personal Attributes and Other Requirements

• Able to travel within the Borough and region and to other sites at Avery Hill & Medway.
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the values and ethos of GSU

Applying

Application deadline: Wed 07 Jan 2026 23:59

Details

As a Student Designer, you’ll work closely with the GSU Designer and the Marketing & Communications team to produce creative, on-brand artwork for a wide range of projects. From campaigns and events to digital content and printed materials, you’ll help us communicate clearly and creatively with students - while developing your own technical and professional skills.

In this role, you will:

• Support day-to-day marketing and communications activity.

• Follow briefs to design creative outcomes for print and digital channels.

• Produce artwork for social media, web, and promotional materials.

• Adhere to GSU brand guidelines in all communication materials.

• Assist with filming, photography, and editing for GSU events and campaigns (where required).

• Support with website maintenance and development.

• Work closely with Membership Services, Full-time Officers, and Commercial Services to ensure their design needs are met on time.

• Meet deadlines, manage expectations, and provide basic administrative support to the Designer.

You’ll also be expected to keep up to date with relevant sector activity, attend training where appropriate, and positively represent GSU, following our policies on equality, diversity, health & safety, and sustainability.

What we’re looking for
We’re looking for a current University of Greenwich student with a strong design portfolio and:

• Solid experience using Adobe Creative Suite, especially Illustrator, Photoshop, and InDesign (Illustrator & InDesign are essential).

• Experience creating artwork for both digital and print, with an understanding of basic print processes.

• An understanding of social media, online marketing, and campaign communication.

• Experience following a brief, working to brand guidelines, and meeting deadlines.

• Awareness of the Higher/Further Education and Students’ Union environment and student needs.

You’ll also have:

• Strong organisation, planning, and time-management skills.

• The ability to follow instructions, make amends, and take constructive feedback.

• Confidence to manage a varied workload, prioritise tasks, and stay focused.

• A calm, problem-solving approach and the ability to work both independently and as part of a team

Shortlisted candidates will be invited to interview with a two-person panel. For some roles, a task or presentation may be included; candidates will be notified in advance.

For an informal chat about the role, candidates can contact Jaime Paterson (Designer) at j.a.paterson@gre.ac.uk

Details

As a Support and Wellbeing Assistant, you’ll be part of this Check-in Service. Your main responsibility will be to deliver large numbers of outbound supportive calls (and take inbound calls where needed), following conversation guidance on topics like wellbeing, studies, finance and life at university. You’ll provide a calm, empathetic listening ear, clarify information, and signpost students to the most relevant services across the University and GSU

You’ll keep accurate records of all calls using the data tools provided, meet daily and weekly outreach targets, and closely monitor for any potential safety or safeguarding concerns, escalating them to an on-hand professional in line with guidance. You’ll also be expected to maintain clear professional boundaries, respect confidentiality and GDPR, and represent GSU positively at all times.

This role sits within the Advice and Wellbeing Team, reporting to the Retention and Wellbeing Manager and supervised by the Retention and Wellbeing Coordinator. It’s based at Avery Hill, and because the project runs during term time, we’ll offer shifts that can fit around your academic commitments.

We’re looking for enthusiastic students who are keen to support their peers. You should have experience in customer service or support roles, strong time-management skills and the ability to stay calm and empathetic on the phone. You’ll need good IT skills for logging data, confidence to work to targets, and the ability to build rapport quickly while maintaining professional boundaries.