Intensive Housing Officer
Salary: £21,423 per annum, (£18.31 per hour), plus travel expenses.
Hours: 22.5 hours per week (working pattern to be agreed)
We are excited to be recruiting for 2 Intensive Housing Officers. The purpose of the role is to deliver an excellent Intensive Housing Management service to our customers in our Southern areas, either Welwyn Hatfield or Enfield.
You need to be driven to help vulnerable customers, and display our values of compassion, respect and hospitality. Experience of being a Housing Officer or equivalent will be an advantage.
Please note that we are currently unable to sponsor overseas applicants and eligibility to work in the UK is required.
Skills and Responsibilities – what will you do?
- Complete housing assessments and sign up new tenancy agreements
- Assist Tenants to understand their tenancy and housing management policies
- Support people using the service in the day-to-day domestic maintenance and safety of their home
- Assist with breaches of occupancy agreements in consultation with support service teams and relevant agencies. Including preparation of notices.
- Use IT systems to log daily notes and all contact with tenants and agencies or services relating to a tenant.
- To instigate and implement Arrears Procedures to ensure the payment of arrears and prepare & monitor payment plans where necessary.
- Promote and sustain a culture within the service that integrates the core values of the charity, i.e. respect, compassion, hospitality, into the day to day life of the services
- Respect people’s right to privacy and maintain confidentiality at all times
Essential Criteria:
- GCSE standard qualifications.
- An ability to demonstrate the core values of the charity
- Ability to work within a service for people with support/care needs.
- Ability to prioritise and manage own workload, time and travel
- Good IT skills and working Knowledge of Microsoft Office packages, particularly Word and Excel.
- Ability to work in a team environment and share knowledge and experience
- Ability to take responsibility and deliver results.
- Good interpersonal skills.
- Good communication skills (written and verbal).
- Good problem-solving skills.
Desirable Skills:
- Chartered Institute of Housing National Practitioner to level 3 or willingness to attain.
- Experience of the Social Housing Sector and delivery of core housing services and support
- Knowledge of housing benefits and welfare reform in a supported housing environment
- An understanding of housing law and its application within social housing
- An understanding of repairs management including an understanding of health and safety, fire safety and other property standard legislation
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities
Open here to view the full Job Description and Person Specification
If you would like an informal discussion about the role please contact Melanie Smith, National Housing Manager by emailing melaniesmith@sjog.org.uk in the first instance.
Closing Date – Sunday 11th January 2026.
(Please be aware that applications will be assessed upon receipt and we reserve the right to interview and appoint prior to the closing date).
Intensive Housing Assistant
Salary - £17,095 per annum (£13.15 per hour)
Hours - 25 hours per week
This is a home based role.
We are very excited to be looking to recruit a Housing Assistant to assist the Intensive Housing Management Service Team. This is an exciting opportunity to make a signification contribution to the Team and the Charity as a whole.
As Housing Assistant, you will provide national administrative support and repairs and maintenance support to the Intensive Housing Management (IHM) Services. Your primary role will be to support the IHM service team to deliver a responsive customer service, with occasional tasks to support other services areas as and when required.
Key Duties and Responsibilities:
- To be the first point of contact for repair queries from colleagues, customers, contractors and partners.
- To record works for IHM maintenance operatives working with the Repairs and
- Maintenance Manager.
- Provide administrative support to IHM services nationally and assist the Property Services Team with quotes and invoices.
- Liaise with Intensive Housing Officers to ensure Lettable Standard is achieved.
- Deal with customer requests for repairs, via the council, repairs line or IHM maintenance team.
- Obtain quotes and order furniture and other goods for IHM customers.
- Maintain financial records of all relevant expenditure.
- Assist in the maintenance and upkeep of the fixed asset register, including processing additions, disposals and depreciation.
Essential Criteria:
- An Ability to demonstrate the core values of the charity
- Good IT skills and proven experience in an office environment
- Working knowledge of Microsoft Office packages, particularly Word and Excel
- Accurate recording skills
- Ability to prepare and take minutes
- Good interpersonal and communication skills
- Ability to prioritise and manage own workload
- Ability to work within a service for people with support / care needs
- Ability to concentrate in busy environments
- Excellent organisational skills and problem solving skills
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- Excellent training and development opportunities
Closing date: Sunday 11th January 2026
If you would like an informal discussion about the role please contact Melanie Smith, National Housing Manager by emailing melaniesmith@sjog.org.uk in the first instance.
Head of Older Communities
Role: Head of Older Communities
Location: England and Scotland (Remote with travel across sites)
Contract: Full-time, Permanent
We are an outstanding values driven charity who have been supporting people in their lives for 140 years. We are proud to offer a rare and exciting opportunity to lead a truly unique portfolio of care services and are seeking a visionary leader for our Head of Older Communities. The role is to oversee several registered care/nursing homes and domiciliary services, delivered through full management contracts with religious communities across Scotland and England.
About the Role:
This is no ordinary leadership position. You will be at the forefront of developing new services, and shaping and delivering exceptional care for older people, ensuring services meet the highest standards of quality, compassion, and innovation. You’ll lead the Older Communities strategy, working closely with the people we support and their community families, and care teams to develop forward-thinking models of care that reflect the values of SJOG.
Key Responsibilities:
- Provide strategic and operational leadership across a diverse portfolio of older communities services.
- Ensure full compliance with regulatory frameworks and best practice standards
- Manage and negotiate complex contracts within older communities and with partners
- Oversee a budget exceeding £4 million, ensuring financial sustainability and value
- Drive continuous improvement and innovation in care delivery
- Champion outstanding outcomes for older people, rooted in hospitality, compassion and respect
- Complete tenders and develop new services with NHS/ICBs and Local Authorities and other religious communities UK wide
What We’re Looking For:
- Proven experience in managing and leading older people’s services at a senior level
- Experience of multi-site operational management across the UK
- Deep knowledge and understanding of legislation, policy, procedures and practices in older people and nursing care
- Inspirational leadership and the ability to build trusted relationships
- The ability to develop and shape an older people’s strategy, monitor and report to the Executive Management Team
- Values Driven, Compassion, innovation and good communication skills
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- Excellent training and development opportunities
- An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.
Closing Date for applications: Monday 19th January 2026
1st Stage Interview: Thursday 29th January 2026
2nd Stage Interview: Monday 2nd February 2026
For all applications and enquiries please contact our Recruitment Partner Joanne Diver at Defour Partnership. joanne@defourpartnership.co.uk or apply via this link: https://defourpartnership.co.uk/job/head-of-older-communities/
Support Worker – Lindisfarne Court
Support Worker – Lindisfarne Court
Salary - £24,570 per annum, £12.60 per hour
At Lindisfarne we provide 24-hour care and support people with physical disabilities. Our aim is to make sure this is not just a place to live but is a home, and the people living here are encouraged and enabled to make their own choices and decisions in as many aspects of their lives as they can and wish to.
The charity is seeking to recruit Support Workers to assist our existing team in providing 24-hour care and support to adults with learning and physical disabilities. The role of the Support Worker is to enable each person using the service to lead a fulfilling and independent life according to individual needs and choices.
Essential Criteria:
- An ability to demonstrate the core values of the Charity
- NVQ2 in care (or willingness to attain)
- Ability to respond to guidance and direction
- Good communication skills and the ability to work as part of a team
- Able to provide personal care
- Able to work flexible hours and sleep-ins
- Participate where necessary in social activities, outings/holidays with people using the service
- Maintain confidentiality, honesty, and reliability
- Non-discriminatory and respect for cultural and religious heritage of all people
Benefits and Rewards:
- Employee Assistance Programme
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to Work Scheme
- We are an equal opportunities employer
- Excellent training and development opportunities
Please click here to view the full job description and person specification.
For an informal discussion or should you require further information regarding the vacancy please contact Katie Simmons, Deputy Service Manager on katiesimmons@sjog.org.uk
Senior Support Worker - Lindisfarne Court
Senior Support Worker - Lindisfarne Court, Darlington
Salary - £26,832.00 per year, £13.76 per hour
Join Our Team as a Senior Support Worker at Lindisfarne Court, Darlington!
Are you passionate about making a real difference in people’s lives? We have an exciting opportunity for a Senior Support Worker to become part of our dedicated team at Lindisfarne Court.
In this role, you’ll combine hands-on support with leadership responsibilities—working alongside our team of support workers while assisting the Service Manager and Deputy Manager in the smooth day-to-day running of the service.
About Lindisfarne Court:
Our purpose-built residential home provides care and support for 13 adults with physical and learning disabilities. We pride ourselves on creating a safe, inclusive, and empowering environment where every individual can thrive.
If you’re a natural leader with a caring heart and a drive to make a positive impact, we’d love to hear from you!
Essential Criteria:
- NVQ 3 or equivalent in care
- Experience of working with vulnerable adults
- Experience of positive behaviour support and supporting people with complex health needs
- Experience of developing, reviewing and updating personal care plans
- Experience of managing and developing staff
- Promote health and wellbeing in people’s lives
- Making everyday matter for the people we support
- The ability to be curious, aspirational and outcome focused
- Must be able to evidence effective leadership skills
- Working knowledge of CQC Key Lines of Enquiry
- Ability to motivate self and others
- Ability to work flexible hours including weekends and occasional night shifts
- Good working knowledge of IT including Microsoft Office packages particularly Word and Excel
- A full valid driving license and use of own vehicle (Desirable)
What We Offer:
- Annual leave entitlement of 247.5 hours per year (pro rata, including bank and public holidays)
- Auto Enrolment Pension Scheme
- Health Cash Plan
- Bike to work scheme
- Employee Assistance Programme
- Excellent training and development opportunities
- We are an equal opportunities employer
Please note that applications may close earlier than the stated deadline if capacity is reached.
An Enhanced DBS is required for this role and the cost of this will be covered by SJOG.
Please click her to view the full job description and person specification.
For an informal chat regarding the advertised role, please contact Katie Simmons, Deputy Service Manager on KatieSimmons@sjog.org.uk