Specialty Grade Doctor 2 Sessions Willowbrook Hospice is seeking a Specialty Grade Doctor to join our medical team. This post will commence on or after 7 November 2025. Interviews will take place in October 2025. The post is for 2 sessions per week (Tuesday) with additional on-call weeknights and weekends with an indicative frequency of 1:6. This may vary between 1:4-1:8 depending upon rota requirements. This is a great opportunity for the successful candidate to join a Consultant led service that was rated Outstanding by CQC in 2020. Willowbrook Hospice is CQC registered for 10 beds and provides Specialist Palliative Care via an Inpatient Unit, Outpatient Service (including daily ‘hot clinic’) and Outreach Service offering a variety of therapies and bereavement support. We have a strong and supportive multidisciplinary team in the Inpatient Unit and work closely with the team of doctors and Clinical Nurse Specialists in the Community. Whilst this role is primarily to support the Inpatient Unit, there may be opportunities to see patients in the community alongside the Community Specialist Palliative Care Team and conduct outpatient reviews. The Hospice trains undergraduate medical students and nurses and has Specialist Registrars and GP Registrars on attachment. The post holder will contribute to teaching, training, audit, and research projects. Willowbrook Hospice has a strong Vision, Mission and Values and the successful candidate should share our commitment to providing high quality palliative care. Our Vision: The Best Care Delivered with Compassion for our Community. Our Mission: Care, Educate, Engage. Our Values: Care, Compassion, Integrity, Dignity, Respect, Kindness As an employer we are committed to the support, development and wellbeing of staff and volunteers. We are a Disability Confident Employer and have achieved the Navajo Quality Mark for commitment to the needs of LGBTQI+ patients, families, and colleagues. Doctors can access study leave and have protected time built into their Job Plan to support CPD. This role would suit a doctor looking for a career in Specialist Palliative Care or a qualified GP looking for a portfolio career. The salary for 2 sessions is dependent on experience and aligns to Willowbrook Hospice banding. On-call is paid at the Hospice standard rate, terms & conditions are the same for all Hospice employees. The successful candidate should have 4 years postgraduate experience, 2 of which should be in palliative care or a related specialty e.g. General Practice. For more information, please contact Executive Assistants Karen Ross or Colette McGinn on 0150 430 8736 who will be able to arrange for you to speak to or meet with the Medical Director, Dr Paula Powell or Associate Medical Director, Dr Kate Campbell. Visits to the Hospice are encouraged.
Job Description Job Title Specialty Doctor in Palliative Medicine. Salary Band Dependant on experience and aligns to Willowbrook Hospice banding Hours per week 8 hours plus on-call 1:4 to 1:8 first on-call (as required). Dept/Location Medical Reporting to: Medical Director Clinically Accountable to: Medical Director / Associate Medical Director Job Summary / Main Purpose: The post holder is required to: • Work as a valuable member of the multi-professional team providing medical services to patients across all clinical service areas. The role is primarily for the inpatient unit, but all doctors work flexibly and may be required to assess or review patients in the community, outpatient clinics or Outreach Service under the supervision of a senior doctor. • • • To provide clinical leadership within the multi-disciplinary team under the supervision of the consultant To ensure senior medical staff are kept closely informed to ensure continuity of care and good communication To participate in the delivery of education to primary care, undergraduates, post- graduates, nursing staff and other healthcare professionals • To participate in the out-of-hours on-call rota which includes weekday evenings, weekends, and Bank Holidays Background Willowbrook Hospice: Willowbrook Hospice is an independent charitable organisation providing specialist palliative care for the population of St Helens and Knowsley. It provides complex symptom control, psychological, social, and spiritual support for patients and their families/carers. It is CQC registered for 10 inpatient beds, has an outpatient department and an Outreach service which offers wellbeing services for patients in a dedicated Outreach Centre and at home. Family support is provided both pre and post bereavement. Willowbrook Hospice co-ordinates a 24-Hour Specialist Palliative Care Telephone Advice Line for health care professionals working in Halton, St Helens and Knowsley. The Specialist Palliative Care Service for St Helens and Knowsley comprises of the Hospice, Community and Hospital teams. The teams work together through an integrated MDT which meets weekly and via daily information sharing ‘Huddles’. The Community and Hospital teams provide a 9-5, 7 day per week service. The service participates in training for junior doctors and has one Specialty Registrar in Palliative Medicine and 2 WTE GP registrars. Medical students from the University of Liverpool attend placements at the Hospice throughout the year. Secretarial support is provided by the Medical Administrative Team located in the Hospice. 1 The following information details are the main requirements of the post. However, they are not exhaustive, and the post holder may be required to carry out additional duties as and when necessary, provided they are not inconsistent with the main requirements of the post and that they fall within the capabilities of the post holder. This role is for 2 sessions (1 day) per week. The working day will be fixed and agreed in advance. This may be subject to change with prior agreement. Flexibility in working hours is expected but will be agreed in advance of change. Main Duties & Responsibilities : 1. Working alongside clinical colleagues (in the in-patient unit or community) and under the supervision of a senior medic, contribute to the clinical management of patients including initial assessment and review. 2. Work closely with and respect roles and skills of all members of the multi professional team. 3. 4. 5. 6. 7. 8. 9. Attend the daily multi-disciplinary team meetings or cross setting clinical huddle meeting if required. Liaise with other health care professionals e.g. GPs where appropriate in providing and planning for care of the patient. Maintain accurate, comprehensive, and contemporaneous medical and multi professional records within the appropriate electronic patient record. Meet with families and carers as required Contribute to the clinical supervision and training of junior medical staff Be resident on site during day sessions and within 30 minutes response time during out of hours on call. Conduct a daily ward round when on call at the weekend and accept admissions where that is appropriate as agreed with senior on call. Provide clinical advice by telephone to other healthcare professionals via the 24-Hour Specialist Palliative Care Telephone Advice Line 10. Participate in the first on call rota for Willowbrook Hospice – for this role it is anticipated that this would be 1:4 to 1:8 depending upon the requirements of the service and number of clinicians contributing. 11. Attend the daily multi-disciplinary team meetings or cross setting clinical huddle meeting if required. 12. Provide clinical advice by telephone to other healthcare professionals via the 24-Hour Specialist Palliative Care Telephone Advice Line. 13. Participate in the first on call rota for Willowbrook Hospice – for this role it is anticipated that thus would be 1:4 to 1:8 depending upon the requirements of the service and number of clinicians contributing. Education / Learning : 1. 2. To take an active part in the Integrated Specialist Palliative Care Service Education Programme To maintain and develop skills in Palliative Medicine by participating in CME and maintaining an appropriate portfolio of evidence 3. To maintain CPD 4. 5. Share skills and knowledge with others to assist in their professional development Contribute to the teaching of undergraduate medical students and junior doctors Undertake annual appraisal with a designated appraiser and meet requirements for 5-yearly revalidation with the GMC 6. Attend and complete Hospice mandatory training and job specific compulsory training on an annual basis Audit / Research : 1. 2. Take an active part in hospice audit Encourage and support approved research projects 2 General : 1. 2. 3. 4. 5. 6. 7. 8. 9. Act as a core member of the Integrated Specialist Palliative Care MDT for St Helens and Knowsley Co-operate with staff and management in contributing to the responsible and efficient running of services Assisting in ensuring that clinical administration is kept up to date Participating in hospice and community meetings where appropriate Covering of medical colleagues where possible during periods of absences Adhere to clinical and management governance policies and procedures Follow all applicable rules and procedures relating to health and safety and universal precautions Be aware of obligations and statutory rights with regard to disciplinary and grievance procedure Undertake other duties which are clinically appropriate and agreed in advance 10. Complete mandatory training where it is applicable to the role in both settings 11. Maintain full registration with General Medical Council 12. Maintain fully subscribed membership of a recognised medical defence organisation 13. Maintain business car insurance Confidentiality : Through the course of the employment the postholder will be aware of information concerning patients and staff. All such information must be treated as confidential. Breach of this confidence may result in dismissal. The post holder must recognise and respect the personal contribution of all staff and volunteers. The post holder must contribute a patient and family centred positive attitude. The post holder will be expected to work with professional colleagues and local managers in the efficient running of services and will share with other practitioners in the medical contribution to management. Subject to the Terms and Conditions of Service the post holder will be expected to observe the agreed policies and procedures drawn up in consultation with the profession on clinical matters. They must ensure that there are adequate arrangements in place for clinical staff to be able to make contact with them when necessary. All medical staff are expected to comply with appropriate Health and Safety policies. The list of duties is not intended to be exhaustive, and the post holder is expected to be flexible. The Hospice operates a NO SMOKING policy. Staff on duty will refrain from smoking on Hospice premises. 3 Job Planning / Programmed Activities : The job plan will be dependent on the training and interests of the successful candidate. A Job Plan will be agreed with the Medical Director and will include protected time pro-rata of sessions. Thereafter job plan reviews will take place annually. The post is subject to a probation period of 6 months. Study Leave / Annual Leave : Study Leave: The post holder will be entitled to 30 days study leave in a 3-year cycle. This is flexible depending upon educational needs and development and is pro-rata for part-time staff. All study leave requests should be submitted to and agreed by the Medical Director in advance. Study leave requests that support the hospice aims and objectives and agreed job plan are prioritised. Annual Leave: The post holder will be entitled to 5 weeks annual leave plus statutory/bank holidays. After 5 years completed service, the post holder will be entitled to 2 extra days; after 10 years of completed service, a further day’s leave and after 15 years’ service, another day’s leave (pro-rata for part-time staff). Please note this entitlement is different to that of the NHS. All annual leave must be authorised by the Medical Director or Associate Medical Director. The post holder will be expected to co-ordinate leave with other medical colleagues in the Hospice to ensure continuity of service provision. Salary : The Willowbrook Hospice salary scale for work conducted during normal working hours will be based on a Specialty Doctor in the NHS 2021 contract. The starting point on the scale will take account of the relevant experience of the post holder. Out-of-hours work will be paid according to the pay scale used at Willowbrook Hospice. Willowbrook terms and conditions apply for annual leave and other benefits such as parental leave Employment is subject to an Enhanced DBS. 4 SPECIALTY DOCTOR Person Specification Essential Desirable • Diploma or MSC Palliative Care • MRCP / MRCGP or equivalent • Teaching qualification • Advanced Communication Skills Training • Experience in oncology • Evidence of team working • Experience of teaching at undergraduate and postgraduate level • Proven ability to communicate in written form (publications, reports etc.) • Track record of ability to work effectively in a multidisciplinary team • Peer reviewed publications • Involvement in service development Qualifications & Training: • Full GMC registration with a licence to practice • MBBS or equivalent • At least 4 years training / experience of managing medical patients in primary or secondary care at postgraduate level Experience: • Experience of working in a hospice or palliative Skills & Knowledge: Personal Attributes: care in another setting • Experience of working in community-based services • Communication skills, clear, fluent and articulate in communication in English (verbal and written) • Evidence of understanding of importance of research and critical appraisal of evidence • Evidence of effective and sustained contribution to clinical governance, clinical risk management and clinical audit activities • Capacity to be alert to dangers or problems • Demonstrates awareness of good decision making • Track record of engaging in clinical governance, reporting errors, learning from errors • IT skills: Ability to use word processor, spreadsheet programme and web browser • Ability to recognise stress in oneself and a team member • The ability to communicate with clarity & intelligibility in written & spoken English • Interpersonal skills so that he/she can see patients as people, empathise, work co- operatively with others, open and non-defensive, sense of humour • Uses a non-judgemental approach to patients and colleagues (regardless of their sexuality, ethnicity, disability, religious beliefs or financial status) • Ability to cope constructively with stress and conflict in the workplace • Teaching experience • Probity: (displays honesty, integrity, aware of ethical dilemmas) • Meets professional health requirements • Car driver with current UK license 5
ATTRIBUTES ESSENTIAL DESIRABLE ASSESSMENT PERSONAL SPECIFICATION – HEAD OF FINANCE QUALIFICATIONS • Qualified Accountant: ACCA, CIPFA, CIMA or equivalent EXPERIENCE Leading and managing a team Financial management, budgeting and forecasting • • • • Working in charity, healthcare or other relevant environment Preparation & delivery of financial strategies SKILLS & KNOWLEDGE • Preparing and monitoring performance against annual and longer-term budgets • Ability to create accurate financial spreadsheets • Compile, present and interpret monthly accounts • Ability to report on and manage cashflow • Demonstrable and extensive knowledge of financial systems • • Proficiency with financial software Preparation of statutory returns: PAYE, VAT, Gift Aid, Companies House Application form Interview Application form Interview Strong delegation skills Experience of implementing change programs in the workplace Sage line50 & Sage payroll Application form Interview • • • APTITUDE PERSONAL • • • • • • • Knowledge of Charity SORPS Ability to provide financial advice to Executive Leadership Team, Board of Trustees, Directors of the Trading Company Interview Excellent Leadership skills Excellent communication skills Professional approach to work Experienced Team leader Excellent Organisational skills Strong Attention to detail • • • Resilient, flexible and able to work under pressure Ability to work as a member of a team Interview
JOB DESCRIPTION
JOB TITLE:
Head of Finance
REPORTS TO:
Executive Director of Corporate Services
ACCOUNTABLE TO:
Executive Leadership Team
JOB SUMMARY
The Head of Finance is a member of the Senior Leadership Team, playing a key role in
delivering both the strategic plan and the day-to-day operations of the Hospice.
The post holder will be expected to demonstrate full commitment to the vision and values
of Willowbrook Hospice. The role will be crucial in ensuring we are able to ‘Deliver the best
care, delivered with compassion for our community’.
The Head of Finance’s key priorities, in close collaboration with the Executive Leadership
Team, are to lead and support the strategic and annual financial planning processes, and
to prepare and analyse accurate and timely financial information for the Board of Trustees
and the Directors of the Trading Company, ensuring compliance with all external financial
reporting requirements.
MAIN DUTIES
1. To provide an effective and accurate financial management and accountancy service
to the Executive Leadership Team, Board of Trustees and Directors of the Trading
Company.
2. Prepare annual budgets and monitor performance on a monthly basis against plan by
the preparation and issue of monthly budget statements. Make recommendations on
costing assumptions to be included within all budgets. For example, inflation rates.
3. Support the strategic direction of the business by leading on the preparation of 5 year
financial forecasts to support strategic planning and to ensure the long term financial
viability of the business.
4. Prepare and maintain financial accounts in a timely fashion and ensure they are
consistent with external financial reporting standards and requirements.
5. Provide monthly financial information to the Executive Leadership Team, Board of
Trustees and Directors of the Trading Company.
6. Prepare cash flow reports on a regular/quarterly basis and monitor cash requirements
and advise the Board of Trustees, Directors of the Trading Company and Executive
Leadership Team on the liquidity position of the business.
October 2025
7. Provide advice on all financial matters, including issues arising in connection with
charity legislation, to ensure that the business meets its legal financial obligations and
complies will all external regulatory requirements.
8. Liaise with H.M. Revenue and Customs and VAT consultants regarding records and
payments and ensure compliance with all regulations.
9. Ensure the provision of a monthly payroll service and ensure delivery of an accurate,
reliable and quality payroll service to all staff.
10. To liaise with all regulatory external bodies in connection with any financial or charity
matters, i.e. auditors, accountants, bank, solicitors, Charity Commission, Companies
House, insurance company, pension advisors and others.
11. Annual completion of the Charity Commission self-assessment, ensuring that we
comply with best practice.
12. Attend the meetings of the local networking groups as required.
13. Review and monitor performance of the business’s investments and provide up to date
reports to the Board of Trustees, enabling them to make appropriate investment
decisions.
14. As part of financial reporting, complete regular analysis of all income and expenditure,
supporting budget holders as required to identify areas where cost savings and
efficiencies can be made.
15. Support in the preparation of business cases as necessary across the business.
16. Support in the preparation of benchmarking information to assist in the determination
of opportunities to improve the organisation’s financial position.
17. Support the business’s efforts to maximise income from all sources providing financial
information and attending committees and other forums as required to assist in this.
18. Develop and maintain an asset register of all property across the business. Ensure
capital accounting policies are agreed annually by the Finance Committee.
19. Ensure appropriate financial procedures, financial governance and policies are in place
across the business and ensure they are regularly reviewed and appropriate.
20. Ensure good systems of financial control and checks are in place for all assets.
21.To manage and support staff in the Finance Department, ensuring they have the right
knowledge and skills to carry out their duties effectively.
22. Ensure that all members of the leadership team (ELT and SLT) and the board have the
necessary knowledge and support regarding financial matters including the provision
of training if necessary.
23. Attend committees and key meetings to present relevant financial information at the
request of the Executive Leadership Team, Board of Trustees and Directors of the
Trading Company.
October 2025
PERFORMANCE STANDARDS
1. Annual income and expenditure budgets are approved annually and monitored
monthly.
2. Management Accounts are aimed to be completed within 10 working days of month
end and available for the Executive Leadership Team, Board of Trustees and Directors
of the Trading Company.
3. Regulatory requirements are met as and when they fall due.
4. The provision of an accurate and reliable set of annual financial statements.
5. Meet with statutory and external organisations in a timely and professional manner.
6. Quarterly VAT returns, Annual Corporation Tax returns and other statutory returns are
submitted in a timely manner.
7. With regard to financial records and reporting, to comply with and meet the standards
of the Care Quality Commission.
8. Completion of all Charity Commission regulatory requirements.
9. Ensure that we have robust financial systems in place for all assets and liabilities
incorporating monthly reviews of creditors and debtors.
10. Ensure financial information requirements of the Executive Leadership Team, Board of
Trustees and Directors of the Trading Company are met in a timely manner.
11. Ensure that the business has financial systems and processes in place that will comply
with regulatory requirements for healthcare services.
12. Be an active member of the Senior Leadership Team participating in all relevant
meetings contributing where possible, to the achievement of business objectives.
13. To take rotational responsibility as Out of Hours Duty Manager, if required.
14. Provide advice, support and information to the Executive Leadership Team; Board of
Trustees and Directors of the Trading Company on financial matters enabling the
business to meet its objectives.
GENERAL DUTIES
1. To liaise with Head of Human Resources to advise, where necessary, on all salary and
pension matters, keeping up to date with changing legislation.
2. To communicate with the banks, HMRC, Department of Work and Pensions and all
other relevant external bodies regarding all pension, tax and National Insurance
issues.
3. To liaise with all Senior Leadership team colleagues to ensure payroll data is accurate
and kept up to date.
October 2025
4. To liaise with the Head of Fundraising in matters relating to fundraising income and
expenditure and the fundraising and lottery database, ensuring that any information is
an accurate reflection of income and expenditure.
5. To liaise with the Head of Retail in matters relating to the trading company’s income
accurate.
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6. To verify that insurance cover is appropriate and adequate for the various business
functions and to ensure that it is kept up to date.
7. To ensure that there is compliance across the business with financial statutory
regulations and internal financial policies.
8. Ensure that there is a robust information governance regime across all financial
matters across the business.
9. To undertake and manage the annual appraisal process for the Finance Team,
identifying any training and development needs.
10. Ensure that all members of the Finance Team attend mandatory and statutory training
as required and that evaluations are undertaken to monitor effectiveness.
11. The post holder will adhere to all relevant legislation and policies of the business.
12. Any other reasonable duties as directed by the Executive Leadership Team, the Board
of Trustees and Directors of the Trading Company.
CONFIDENTIALITY
Th Through the course of your employment you may become aware of information relating
to patients, volunteers and staff. All such information must be treated as confidential.
B
REVIEW OF THE JOB
This list of duties is not intended to be exhaustive, and the post holder will be expected
to be flexible in their approach to the role and it responsibilities.
It is likely that the role will evolve and change over time and this job description will be
reviewed and updated in consultation with the post holder.
The Hospice operates a no smoking policy on all its premises.
October 2025
PERSONAL SPECIFICATION – SHOP MANAGER ATTRIBUTES ESSENTIAL DESIRABLE ASSESSMENT Attainments • Good general education • Experience of working with volunteers • Cash handling / banking experience • Retail experience • Previous supervisory experience • Previous experience or aptitude for eye-catching stock presentation. • Computer literacy skills. • A proven successful track record in a similar environment would be advantageous. • Application Form • Interview • Qualifications • References Specialist aptitudes and disposition • Self motivated • Confident • Good interpersonal and communication skills • Team player • Trustworthy • Good Customer Service skills • Application Form • Interview • References Circumstances • Able to work flexible hours to meet needs of the • Current driving licence and own service • Ability to travel as you will be required to travel between all Willowbrook Hospice Charity Shops and Warehouse transport as you will be required to travel between all Willowbrook Hospice Charity Shops and Warehouse • Application Form • Interview • References Motivation and disposition • Caring, compassionate attitude • Previous dealing with the public • Awareness of the Hospice and its funding needs. • Application Form • Interview November 2025
JOB DESCRIPTION Shop Manager Designated Charity Shop Head of Retail JOB TITLE: LOCATION REPORTS TO: JOB SUMMARY To lead the day to day operational management of the Hospice Shop with particular emphasis on maximising profit, excellent customer services and high standards of presentation. The role will also ensure the allocated shop promotes Willowbrook and its purpose and supports our Lottery and Fundraising events. It will involve motivating and inspiring shop volunteers, managing health and safety issues and the training of development of volunteers. The individual will be able to work on their own initiative and as part of team. 1. SPECIFIC DUTIES & RESPONSIBILITIES 1.1 To deliver high standards of customer service at all times. 1.2 1.3 1.4 To be responsible for the day to day management of the shop, in accordance with Willowbrook Hospice shops standards, ensuring set targets are met (including Lottery sales) and income growth achieved. To handle all donations of stock appropriately and efficiently ensuring effective management of all stock resources received. To be responsible for all donated Gift Aid stock and ensure all Gift Aid procedures are adhered to at all times. 1.5 Merchandise and display creatively to ensure maximum sales and profit are achieved. 1.6 To ensure the appropriate and optimum pricing of all goods in the shop at all times. 1.7 Ensure accurate financial records are maintained and all necessary paperwork and progress reports as specified by the Trading Company Manager are reported within the agreed time frame. 1.8 Work effectively as part of a team. 1.9 To provide relief cover when required. 1.10 To engage with customers, authorities, agencies and contacts in order to encourage good working relationships and raise awareness of why Willowbrook matters. 1.11 Ensure the day to day security of the shop’s takings and stock and to bank shop takings in a safe and timely manner. 1.12 Ensure the building structure and shop equipment are appropriately maintained at all times. Report any defects or concerns. 1.13 Ensure clean hygienic working conditions, ensuring the outside of the shop and pavement is clean and presentable. 2. PEOPLE MANAGEMENT 2.1 Actively encourage new volunteers to join the shop’s team. 2.2 To be a co-operative and supportive member of the team, ensuring that all members are treated with respect and courtesy and highlighting any issues in your workload which may affect other members of the team. 2.3 To liaise with the Assistant Head of Retail and Head of Retail to keep them informed at all times. 2.4 Hold regular shop team meetings that keep the team involved and informed. 2.5 Effective use of volunteers to cover all shifts. 2.6 Ensure the completion of all training for new volunteers and all completed paperwork forwarded to the Assistant Head of Retail within 1 month of starting date. 2.7 Completion of all mandatory training for all volunteers annually. 3. GENERAL 3.1 Ensure that stock meets Trading Standards compliance including electrical goods. 3.2 Be aware of personal responsibilities with regard to all other Hospice Policies/ Guidelines 3.3 Be aware of obligations and statutory rights with regard to disciplinary and grievance procedure 3.4 The post holder will observe the Hospice’s No Smoking’ policy 3.5 The post holder will adhere to the Fire, Health & Safety Regulations and Policies of the Hospice. 3.6 To attend meetings and training courses/events when required. 3.7 Other appropriate duties, (providing relief cover to other shops) may be necessary from time to time to ensure the smooth running of the shops. CONFIDENTIALITY Through the course of your employment you may be aware of confidential information relating to the Hospice or Trading Company. Breach of this confidence may result in dismissal. REVIEW OF THE JOB This list of duties is not intended to be exhaustive and the post holder will be expected to be flexible in carrying out the duties performed. It is expected that the holder will carry out similar duties (not specifically listed) as and when required. Willowbrook Hospice operates a NO SMOKING policy. Staff on duty will refrain from smoking on ALL of its premises.