PERSONAL SPECIFICATION – SHOP MANAGER

ATTRIBUTES

ESSENTIAL

DESIRABLE

ASSESSMENT

Attainments

•  Good general education
•  Experience of working with volunteers
•  Cash handling / banking experience
•  Retail experience
•  Previous supervisory experience

•  Previous experience or aptitude for
eye-catching stock presentation.

•  Computer literacy skills.
•  A proven successful track record in a

similar environment would be
advantageous.

•  Application Form
•
Interview
•  Qualifications
•  References

Specialist aptitudes and
disposition

•  Self motivated
•  Confident
•  Good interpersonal and communication skills
•  Team player
•  Trustworthy
•  Good Customer Service skills

•  Application Form
•
Interview
•  References

Circumstances

•  Able to work flexible hours to meet needs of the

•  Current driving licence and own

service

•  Ability to travel as you will be required to travel

between all Willowbrook Hospice Charity Shops
and Warehouse

transport as you will be required to
travel between all Willowbrook
Hospice Charity Shops and
Warehouse

•  Application Form
•
Interview
•  References

Motivation and disposition

•  Caring, compassionate attitude
•  Previous dealing with the public

•  Awareness of the Hospice and its

funding needs.

•  Application Form
•

Interview

November 2025