Assistant Manager – Stanmore Shop
Contract: Permanent contract 15 hours per week (flexible 7 day rota)
Salary: £9,532.80 pa (FTE £23,809.50)
Location: Stanmore Shop
Closing Date: 19th December 2025
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Funding is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose and scope
To ensure that when covering the duties of a manager that the shop continues to run as effectively as when they are present.
To raise funds for the Hospice by selling donated clothing and bric and brac to the general public.
To comply with St Luke’s Kenton Grange Hospice Charity Shops procedures and policies.
To maintain effective working relationships with managers, colleagues, paid staff, volunteers and community contacts in order to achieve business objectives and create a positive and happy atmosphere.
To provide a courteous and helpful service to the public.
To promote the work of the Hospice to the general public.
Main Duties
To be responsible for the overall management of the shop in the Manager’s absence.
To help display incoming heavy items.
Holding a key to the shop premises during the Manager’s absence.
Opening and closing the shop, and ensuring that the advertised trading hours are adhered to.
Ensuring that the shop premises are clean and tidy and that Health and Safety regulations are observed.
Encouraging and accepting donated goods for sale.
Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.
St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.
Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.
Clinical Administrator (Community Services)
Contract: Permanent – Monday to Friday 8:00 – 16:00
Salary: £27,687 per annum
Location: HA3 0YG (Office based role)
Closing Date: 18th December 2025
We are seeking a highly organised, compassionate, and motivated individual to provide high-quality administrative and clinical support within our Community Services team. This is a vital role at the heart of the hospice, supporting both clinical colleagues and the patients and families who rely on our care.
St Luke’s Hospice is committed to improving the quality of life for those with advanced progressive illnesses no longer responsive to cure and either have such complex needs as to be best met by a specialist palliative care service or have an expected prognosis of less than one year. It provides support to patients, and extends support to those people important to them whilst maintaining their dignity and respect. In addition the hospice provides expertise, education and support to the professional health and social care community.
About the role:
You will provide comprehensive secretarial and administrative support across a range of clinical areas, including the management of confidential patient records, supporting the patient referral and coordination process, arranging clinical appointments, and maintaining accurate information systems. Working collaboratively with the wider team, you will also support essential administrative tasks such as managing invoices, producing meeting minutes, maintaining databases, and assisting with audits, projects, and service development.
The role includes responsibility for collecting and analysing data related to clinical activity, supporting governance requirements, and helping to ensure all information is handled securely. You will also act as a resource for colleagues using the electronic patient record system, providing guidance and initial training where needed.
This is a varied and rewarding position that contributes directly to the quality of care provided by St Luke’s Hospice. You will play an essential role in supporting our clinical teams, ensuring patients and families receive coordinated, compassionate, and timely care.
Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.
St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.
Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.